Debt collector

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Laws that apply to debt collectors Fair Trading Act 2010 This Act is based on the Trade Practices Act 1974 (Commonwealth) and mirrors its misconduct prohibitions. Unauthorised Documents Act 1961 This Act bans the design of collection letters of demand so that they resemble court documents...
Debt collector restrictions and conduct
Debt collection is a legitimate and necessary business activity that involves recovering payment from consumers for outstanding debts they are legally obliged to pay. A debt collector is a person who, on behalf of another person, collects or requests payment of debts. Debt collectors operating in...
Debt collector restrictions and conduct
The National Credit Code precludes collectors and creditors from entering onto residential premises to take possession of mortgaged goods without Court approval or written consent from the occupier of the premises. In addition the Criminal Code states a person who, without lawful excuse, enters a...
Repossessions
In Western Australia, the Fair Trading Act 2010 contains provisions that prohibit certain behaviour towards consumers. The joint ASIC-ACCC publication Debt Collection Guideline: for collectors and creditors outlines how the Fair Trading Act 2010 and other Commonwealth and Sate legislation applies...
Contact with debtors
The Debt Collectors Licensing Act 1964 sets out the licensing requirements for debt collectors operating in Western Australia and their duty to handle trust funds responsibly. Who needs a licence? Anyone who carries on the business of, exercises the functions of or in any way holds themselves out...
Becoming a debt collector

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Publications

Should you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia) or email . Applications for renewal of a debt collector’s licence by...
Consumer Protection
Form – application
29 Jun 2018
Application for a debt collector’s licence by an individual or company. Should you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia...
Consumer Protection
Form – application
26 Mar 2020

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