Debt collector

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Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees You can pay for your licence at our Department's Cannington office or any of our regional offices...
Occupations requiring licensing
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
About us
Businesses and people working in certain industries must be licensed or registered with Consumer Protection. Abbreviations shown in brackets below represent the code for the type of licence. Motor vehicle industry Dealers (MD) Repairers (MR) Repair businesses (MRB) Salespeople (MS) Yard managers (...
Tradespeople
It is unlawful to use physical force, coerce or unduly harass someone about the supply of, or payment for, goods or services. Undue harassment means unnecessary or excessive contact or communication with a person, to the point where that person feels intimidated, tired or demoralised. Coercion...
Sales practices
When the debt relates to the provision of a financial service e.g. debts relating to credit card accounts, loans, finance provided by a finance company or fees for the provision of financial advice, the ASIC is responsible for dealing with misconduct associated with debt collection activity. When...
Complaints
Laws that apply to debt collectors Fair Trading Act 2010 This Act is based on the Trade Practices Act 1974 (Commonwealth) and mirrors its misconduct prohibitions. Unauthorised Documents Act 1961 This Act bans the design of collection letters of demand so that they resemble court documents...
Debt collector restrictions and conduct
Debt collection is a legitimate and necessary business activity that involves recovering payment from consumers for outstanding debts they are legally obliged to pay. A debt collector is a person who, on behalf of another person, collects or requests payment of debts. Debt collectors operating in...
Debt collector restrictions and conduct
The National Credit Code precludes collectors and creditors from entering onto residential premises to take possession of mortgaged goods without Court approval or written consent from the occupier of the premises. In addition the Criminal Code states a person who, without lawful excuse, enters a...
Repossessions

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