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Commissioner for Consumer Protection

WATCH
Lanie Chopping is the current Commissioner for Consumer Protection in Western Australia and Acting Executive Director, Consumer Protection (Department of Mines, Industry Regulation and Safety). Prior to being appointed to act in this role from January 2020, Lanie was the head of the Priorities...
About us
29 Mar 2017

Migration of monitored fire alarms and lift phones – Important information

As the National Broadband Network (NBN) rolls out across Australia, Telstra’s and Optus’ existing fixed line networks are being progressively disconnected. Monitored fire alarms and lift phones operating over these networks may cease to operate unless they are migrated to an alternate...
Plant and machinery
09 Mar 2016

Property Developers - Real estate

Property developer is a broad term that includes those involved in sub-dividing land, building and selling property off-the-plan, renovating for resale or knocking down and rebuilding houses. A developer is defined in the Act as a person whose business either alone or as part of or in connection...
Real estate agents and sales representatives
20 May 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
18 May 2014

What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair trading (businesses) motor cars scams ,...
About us
18 May 2014

Notice of intent (NOI)

The notice of intent (NOI) has been developed to advise the gas supplier of a likely significant future gas load that may impact on their supply infrastructure and enable them to monitor the progress of the gasfitting work being carried out. Building and Energy intends trialling the use of the...
Notice of intent
16 May 2014

Consumer Protection office locations

WATCH
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

Property investment seminars

Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property
08 Apr 2014

Buying land

Another option for building is to buy a block of land and build on the land at a later date. You should be aware that choosing a block of land can affect the cost of building and the design of house that will be possible to build. Making a good choice of block will depend on a number of factors,...
Buying a property
20 Mar 2014

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Publications

Safety alert 05/2019 - Hydrogen embrittlement – a serious risk to lifting chain integrity

READ
Lifting chains and their associated components (hooks, shackles, links etc) are used widely across a variety of industries to lift and move loads and includes Grade T (8, 80, 800) and Grade V (10,...
WorkSafe
Alert
10 Oct 2019

(Archived) Review Process Summary – Develop Work Health and Safety Regulations for Western Australia

READ
Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...
WorkSafe
Information
14 Jan 2020

Stone benchtop fabrication and installation - Checklist

READ
The department has developed a checklist for employers and workers engaged in the fabrication and installation of stone benchtops. This checklist highlights safety issues with a focus on silica...
WorkSafe
Checklist
07 Feb 2020

Safety alert 01/2019 Collapse of truck mounted concrete pump with boom

READWATCH
In March 2019, a truck mounted concrete pump with boom (TMCPWB) collapsed on to an operator. The injured person had his leg pinned by the boom, causing leg injuries. Possible contributing factors in...
WorkSafe
Alert
18 Mar 2019

Safe Work Method Statements

READ
The Construction Industry Safety Advisory Committee (CISAC), a tripartite committee of the Western Australian Commission for Occupational Safety and Health, has been made aware of alleged non-...
WorkSafe
Bulletin
08 Mar 2019

Industry Bulletin 102 - Performance Solutions for housing projects

READ
This industry bulletin provides guidance on developing performance solutions for housing projects. The information is based on material available at the time of publication and may be subject to...
Building and Energy
Bulletin
13 Aug 2018

Safety alert 04/2018 - Worker fatally injured during maintenance to a rock drilling truck

READ
WorkSafe is investigating an incident with preliminary evidence indicating an employee, who was fatally injured, may have been struck in the head by a 48 inch pipe wrench spanner. The spanner was...
WorkSafe
Alert
31 May 2018

Lightning and outdoor work

READ
This fact sheet provides information about lightning and includes duties for employers of outdoor workers and precautions to be taken to reduce the risk of injuries and deaths as a result of...
WorkSafe
Fact sheet
18 May 2018

Guidance note - Working in roof spaces

READ
New legislation will be coming into effect on 14 May 2018 which will require all workers performing work for reward at “domestic-type” premises, turn off all sources of electricity by opening the...
WorkSafe
Guidance note
05 Jul 2018

BA19 – Request to amend building permit or builder's details

READ
20 May 2019 current version Request to amend building permit or builder's details
Building and Energy
Form – application
28 May 2019

Pages

Announcements

DMIRS 2019 Stakeholder Satisfaction Survey

The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019

DMIRS Annual Report released online

The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Corporate
Department News
25 Oct 2018

New regulations to improve the safe use of combustible cladding

The McGowan Government has introduced building regulations to restrict the use of combustible material on building facades of high-risk buildings. The new building regulations prevent the use of performance solutions by restricting the use of combustible cladding to those that can demonstrate compliance under the Building Code of Australia’s (BCA) new verification method. This method also...
Building and Energy
Media release
06 Oct 2018

Map of Bush Fire Prone Areas 2018

The 2018 edition of the Map of Bush Fire Prone Areas (the Map) comes into effect on Friday 1 June 2018. The Map will be available on the Department of Fire and Emergency Services (DFES) website on the afternoon of Thursday 31 May 2018. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be...
Building and Energy
Department News
31 May 2018

Serious chemical burns result in $47,900 penalty for principal employer Rand Transport

Rand Transport (1986) Pty Ltd was handed a $45,000 fine and a $2900 costs penalty in the Perth Magistrate Court following serious ammonia gas burns to a contract worker. Rand, a cold storage food distributor, pleaded guilty to failing to provide and maintain a safe workplace where contractors were not exposed to hazards. On 11 December 2014, during the construction of a dividing wall within a...
WorkSafe
Media release
30 May 2018

FGS Contracting and Company Director fined total of $327,500 over serious injuries to 17 year old worker

FGS Contracting Pty Ltd and the Director Ryan Wayne Franceschi, were fined today in the Perth Magistrate Court in relation to serious injuries caused to a 17 year old worker in Esperance. FGS Contracting Pty Ltd was fined $225,000 for failure to meet their duty to provide a safe workplace and for failing to ensure the correct high-risk work license. Additionally, Franceschi as the Director was...
WorkSafe
Media release
18 May 2018

Axedale Holdings Pty Ltd fined $160,000 over the death of two construction workers

Axedale Holdings Pty Ltd, trading as Shaw’s Cartage Contractors, was fined in relation to the deaths of two labourers. The deaths were caused by falling concrete tilt-up panels at a Perth construction site. Axedale, among three parties charged, pleaded guilty to failing to ensure the safety of workers, and that failure causing the death of Joseph McDermott and Gerard Bradley. The fine totalled $...
WorkSafe
Media release
18 May 2018

Reminder of electrical hazards when working in roof spaces

Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018

Notice of building company in external administration Cooper & Oxley Builders Pty Ltd (BC8529)

Western Australian builder Cooper & Oxley Builders Pty Ltd (BC8529) has today voluntarily entered into external administration. Richard Albarran and Hugh Shaw from Hall Chadwick have been appointed as administrators of the company. Anyone owed money by the builder, including subcontractors and suppliers, should contact Hall Chadwick on (08) 6557 6200 and register as a creditor. The Department...
Building and Energy
Media release
08 Feb 2018

Yuanda products in 13 WA buildings are asbestos-free

The Building Commission has confirmed that testing found no asbestos-containing building products and materials supplied by Yuanda Australia in its general inspection of 13 Western Australian buildings.
Building and Energy
Media release
31 Aug 2017

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