Home buyer / owner

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Documents: Retention Trust Scheme - Retention Money Trust Accounting Guidelines This guidebook is written to assist current and future parties that are using, or will use, retention money as a method of performance security to understand their rights and obligations under the Retention Trust Scheme.
Templates and user guides
Documents: Small construction work contract This contract is to assist building service contractors registered under the Building Services (Registration) Act 2011 (WA) in meeting their legal obligations under section 13 of the Building and Construction Industry (Security of Payment) Act 2021 (WA)...
Templates and user guides
Building your new home is an exciting time but such a big investment can be daunting. This video guidance has been produced to outline the most important things for you consider, ensuring that you’re aware of your rights and responsibilities at each stage of the build. By knowing what to expect and...
Building or renovating your home
Building your new home is an exciting time but such a big investment can be daunting. This video guidance has been produced to outline the most important things for you consider, ensuring that you’re aware of your rights and responsibilities at each stage of the build. By knowing what to expect and...
Building or renovating your home
The graph below shows the number of registered building contracting companies which became insolvent in WA since 2017–18 as well as the broader construction data captured by the Australian Securities and Investments Commission (ASIC). ASIC data includes a broad range of industries that are...
Building a home in challenging times
Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. An animated has been produced to provide detailed information on the dispute...
Building complaints
An overview of the number and type of complaints received, average time taken to close and the decisions/outcomes achieved for each month. Annual reports Annual building disputes report 2022-23 2024 January 2024 2023 January 2023 February 2023 March 2023 April 2023 May 2023 June 2023 July 2023...
Building complaints
Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. This video provides detailed information on the dispute resolution process...
Building complaints
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...
Main responsibilities and duties under WHS
The Western Australian Government is progressing initiatives to better manage short-term rental accommodation in Western Australia through changes to the State’s planning system and introduction of a state wide registration scheme. Background In response to the 2019 Parliamentary inquiry Levelling...
Holiday accommodation

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Publications

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
26 Feb 2024
An overview of building disputes for the month of December 2023.
Building and Energy
Reports
22 Jan 2024
An overview of building disputes for the month of November 2023.
Building and Energy
Reports
22 Dec 2023
This Report is the fifth annual report on the progress of local governments’ pool inspection programs and is in response to recommendation 7 of the Ombudsman WA report Investigation into ways to...
Building and Energy
Reports
08 Dec 2023
An overview of building disputes for the month of October 2023.
Building and Energy
Reports
17 Nov 2023
WorkSafe is aware of at least eight known asbestos exposure incidents, which occurred between June 2020 and April 2023. These directly related to asbestos containing flooring materials. These...
WorkSafe
Bulletin
21 Dec 2023
Important guidance for beginning the building process including tips for choosing a builder and signing your home building work contract. Available in Chinese Simplified (Mandarin), Vietnamese,...
Building and Energy
Fact sheet
07 Nov 2023
An overview of building disputes for the financial year of 2022-2023.
Building and Energy
Reports
30 Aug 2023
Important guidance for beginning the building process including tips for choosing a builder and signing your home building work contract.
Building and Energy
Fact sheet
29 Sep 2023
This bulletin provides a warning to builders about the risks associated with agreeing to allow another entity to carry out building work under their building contractor registration.
Building and Energy
Bulletin
16 Aug 2023

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Announcements

The Building Services Board has refused to renew the building contractor registration of Beyond Builders Pty Ltd (BC103289, cancelled) on financial grounds. After reviewing Beyond Builders’ application for registration renewal and a report prepared by Building and Energy, the Board was not satisfied the company met the financial requirements for registration. The Board’s decision enables...
Building and Energy
Media release
14 Mar 2024
Media statement from Commerce Minister Sue Ellery Main industry participants enter into mediation over leaking pipes in WA homes The Hon John Chaney SC appointed by the parties to mediate an industry-led solution Former Supreme Court Justice and President of the State Administrative Tribunal, the Hon John Chaney SC, has been appointed to oversee the mediation between builders and the manufacturer...
Building and Energy / Consumer Protection
Media release
07 Mar 2024
Media statement from Commerce Minister Sue Ellery Changes to streamline and clarify rules for private swimming pool safety barriers Extensive consultation as part of a comprehensive review of pool barrier laws The Cook Government is improving the safety of private swimming pools by implementing the recommendations from a review of private pool safety barrier requirements. The review was...
Building and Energy
Media release
15 Feb 2024
Building and Energy is advising property owners affected by the liquidation of FTD Construction Pty Ltd to contact their home indemnity insurance (HII) provider, QBE Insurance, if they have not already done so. The Perth building company appointed liquidators yesterday (29 January 2024). In September 2023, the Building Services Board refused to renew the building contractor registration of FTD...
Building and Energy
Media release
30 Jan 2024
Media statement from Commerce Minister Sue Ellery Most significant reforms to Western Australia's building laws in over a decade Initial focus on improvements to design and construction of high-rise buildings, including apartments Strengthened laws to protect consumers and ensure a high-quality construction The Cook Government has announced landmark reforms to the State's building laws and will...
Building and Energy
Media release
20 Dec 2023
Western Power was today fined $80,000 after pleading guilty to failing to ensure network safety in relation to the Wickepin-Narrogin bushfire in February 2022. Perth Magistrates Court heard the bushfire on 6 February 2022 started when Western Power’s high-voltage overhead electricity conductors clashed between two power poles in Wardering. The resulting sparks ignited grass stubble and the fire...
Building and Energy
Media release
22 Dec 2023
Albany real estate sales representative convicted of misleading a property buyer Told buyer she could move into a unit declared non-habitable Buyers urged to make own enquiries if in doubt about council approvals Wrongly telling a homebuyer she could live in a dwelling that had been deemed ‘non-habitable’ by local government authorities has seen a former real estate sales representative convicted...
Consumer Protection
Media release
21 Dec 2023
Buying or renting a residential property involves significant financial transactions which, increasingly, are targets for scammers. Over the last 12 month, WA ScamNet received 129 complaints of real estate and rental scams that left 74 West Australians almost one million dollars, in total, out of pocket. Rental and real estate scammers try to trick you out of your money when you need to transfer...
Consumer Protection
Media release
22 Nov 2023
On 12 September 2023, the Building Services Board (the Board) determined to refuse to renew the building contractor registration of FTD Construction Pty Ltd (BC101942). After receiving advice from Building and Energy following its investigation into FTD (also known as Fulfill The Dream), the Board was not satisfied that the company met the financial requirements for registration or that it had...
Building and Energy
Media release
19 Sep 2023
Media statement from Commerce Minister Sue Ellery New building guidance to help Western Australians building a home Key advice and important checks for each building or renovation stage Consumer-friendly videos to be translated to different languages and dialects Resources will protect communities and support the building & construction industry The Cook Government has developed a suite of...
Building and Energy
Media release
06 Sep 2023

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