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Even if you’re a handy renovator, never carry out electrical or gas fitting work yourself. DIY kills.
Check your gas fitter or electrical contractor is licensed Click here to use the online search
Electrical installations
The use, supply and manufacture of engineered stone slabs, panels and benchtops of engineered stone is now banned in Western Australia. Under the transition period, work of this nature carried out between 1 July 2024 and 31 December 2024 will be exempt from the prohibition, provided the work falls...
Silica
Documents: Retention Trust Scheme - Retention Money Trust Accounting Guidelines This guidebook is written to assist current and future parties that are using, or will use, retention money as a method of performance security to understand their rights and obligations under the Retention Trust Scheme.
Templates and user guides
Documents: Small construction work contract This contract is to assist building service contractors registered under the Building Services (Registration) Act 2011 (WA) in meeting their legal obligations under section 13 of the Building and Construction Industry (Security of Payment) Act 2021 (WA)...
Templates and user guides
Building your new home is an exciting time but such a big investment can be daunting. This video guidance has been produced to outline the most important things for you consider, ensuring that you’re aware of your rights and responsibilities at each stage of the build. By knowing what to expect and...
Building or renovating your home
Building your new home is an exciting time but such a big investment can be daunting. This video guidance has been produced to outline the most important things for you consider, ensuring that you’re aware of your rights and responsibilities at each stage of the build. By knowing what to expect and...
Building or renovating your home
The graph below shows the number of registered building contracting companies which became insolvent in WA since 2017–18 as well as the broader construction data captured by the Australian Securities and Investments Commission (ASIC). ASIC data includes a broad range of industries that are...
Building a home in challenging times
Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. An animated has been produced to provide detailed information on the dispute...
Building complaints
An overview of the number and type of complaints received, average time taken to close and the decisions/outcomes achieved for each month. Annual reports Annual building disputes report 2022-23 2024 January 2024 February 2024 March 2024 April 2024 2023 January 2023 February 2023 March 2023 April...
Building complaints
Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. This video provides detailed information on the dispute resolution process...
Building complaints

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Publications

This document provides guidance to owners of existing private swimming and spa pools that are located in areas of the State that are excluded from certain safety barrier and inspection requirements.
Building and Energy
Fact sheet
19 Jul 2024
This publication is a snapshot of Building and Energy's activity for 2023.
Building and Energy
Reports
12 Jul 2024
The State Government is progressing initiatives to improve regulation around the short-term rental accommodation (STRA) sector, including the implementation of a register for STRA properties. These...
Building and Energy
Bulletin
27 Jun 2024
This gas information sheet is essential for builders, manufacturers and installers of blinds, and anyone renovating the alfresco area or using outdoor gas appliances such as barbeques and patio heaters.
Building and Energy
Fact sheet
13 Jun 2024
Residual current devices (RCDs) are the single most effective measure to prevent electrocution, serious electrical injuries and electrical fires at homes or businesses. The circuit breakers and fuses...
Building and Energy
Guide / handbook
28 Mar 2024
Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
26 Feb 2024
An overview of building disputes for the month of December 2023.
Building and Energy
Reports
22 Jan 2024
An overview of building disputes for the month of November 2023.
Building and Energy
Reports
22 Dec 2023
This Report is the fifth annual report on the progress of local governments’ pool inspection programs and is in response to recommendation 7 of the Ombudsman WA report Investigation into ways to...
Building and Energy
Reports
08 Dec 2023
An overview of building disputes for the month of October 2023.
Building and Energy
Reports
17 Nov 2023

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Announcements

Western Australians are being urged to be vigilant of payment redirection scams with losses this year already exceeding figures from 2023.
Consumer Protection
Media release
11 Jul 2024
The cooler weather has finally arrived and this usually means staying warm by using products like heaters, wheat/heat packs, hot water bottles and electric blankets, or even sitting near a cosy fire. Consumer Protection is reminding people there are safety risks with many winter products and if not careful, they could pose a fire hazard to your home. Winter is also a time to be aware of mould in...
Consumer Protection
Media release
09 Jul 2024
As a national ban on engineered stone approaches, Consumer Protection is urging affected homeowners to be aware of their rights and avoid signing new contracts to have the product installed. From 1 July 2024, the supply or installation of engineered stone – commonly used to make kitchen and bathroom benchtops – will be banned in all states across Australia to protect workers from the risks of silicosis, an irreversible lung disease.
Consumer Protection
Media release
27 Jun 2024
West Leederville settlement agent struck off for unauthorised withdrawals Illegally transferred over $29,000 into own bank accounts, a credit card account SAT orders follow extensive Consumer Protection investigation A West Leederville settlement agent who illegally transferred $29,030 from a trust account into her personal bank accounts and a work credit card has been permanently banned from...
Consumer Protection
Media release
13 Jun 2024
Our lives are filled with devices powered by lithium-ion batteries – e-rideables, power tools, laptops, toys, smartphones, electric vehicles and even electric toothbrushes. Unfortunately, they also harbour a hidden danger. Lithium-ion batteries, no matter how small, are susceptible to fiery failures that can escalate quickly and pose a serious threat to our safety. These fires can be very...
Consumer Protection
Media release
15 May 2024
The Cook Labor Government will offer $5,000 incentives to vacant property owners to bring them onto the long-term rental market for Western Australians to lease.
Consumer Protection
Media release
07 May 2024
Selling the wrong property to a buyer has resulted in a Kelmscott real estate agency accepting a reprimand and the payment of $7,000 in fines and costs following disciplinary action by Consumer Protection.
Consumer Protection
Media release
02 May 2024
Building and Energy is advising homeowners affected by the liquidation of Start Right Homes Pty Ltd (BC14559) to contact QBE to discuss their home indemnity insurance. The Osborne Park building company, which mainly constructed single-storey houses, appointed liquidators on 7 April 2024. Building and Energy understands the company is yet to complete 24 projects. Building and Energy Executive...
Building and Energy
Media release
09 Apr 2024
WA’s electrical safety regulator is launching three campaigns this year to provide potentially life-saving advice on safety switches, compliant appliances and the dangers of DIY. Beginning today, Building and Energy is sharing messages on social media, streaming services and other platforms to encourage testing of residual current devices (RCDs). These safety switches are designed to immediately...
Building and Energy
Media release
02 Apr 2024
The Building Services Board has refused to renew the building contractor registration of Beyond Builders Pty Ltd (BC103289, cancelled) on financial grounds. After reviewing Beyond Builders’ application for registration renewal and a report prepared by Building and Energy, the Board was not satisfied the company met the financial requirements for registration. The Board’s decision enables...
Building and Energy
Media release
14 Mar 2024

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