Home buyer / owner

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Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
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If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the premises. The order can be enforced with a warrant authorising a bailiff to evict them. If the Magistrates Court makes an order that the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property
Off-the-plan sales contracts are agreements where a developer promises to deliver a parcel of land, a house and land package or a strata property to a buyer at an agreed price at a future date, subject to the developer obtaining all necessary approvals in respect of the development from the...
Buying a property
Selling through an agent Real estate agents contracted by the seller must act on behalf of the seller but are obliged to act responsibly and ethically to the buyer as well. Anyone in the business of buying, selling or leasing property on behalf of another person must either: hold a real estate...
Selling a property
You can sell your own property yourself or contact a qualified agent to handle the sale for you. If you choose to use an agent they will recommend a method of sale based on the: type and location of your property market conditions your timeframe and personal preference The agent should support...
Selling a property
The Australian Consumer Law (ACL) requires a tradesperson and/or builder to meet certain obligations when they do building work: Service guarantee Product guarantee Businesses are obligated to meet all ACL consumer guarantees by law and they cannot be signed away. If you are having troubles with a...
Building or renovating a property
Before engaging someone to do the work: ask for a written quote contact your local council to find out whether any permits are required ask to see a certificate of currency for public liability insurance – this insurance will protect you or third parties against any damage the tradesperson may...
Building or renovating a property
Ask your family or friends to recommend an architect, builder or tradesperson they have recently used. Shop around and get recommendations. If you are using an architect, ask them to recommend two or three building practitioners who have worked for other clients, as a starting point. You should...
Building or renovating a property
Unless the contract makes specific provision, properties are sold in reasonably the same state as when first inspected. So it is essential to conduct a thorough physical inspection of the property prior to the settlement being finalised. Once you have inspected the property, if you want changes to...
Buying a property

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Publications

A grant from the Home Buyers Assistance Account reimburses some of the incidental expenses incurred in connection with the purchase of a first home in Western Australia. Eligible applicants receive a...
Consumer Protection
Form – application
11 Jan 2018
Property settlement is the finalisation of a real estate transaction between a buyer and a seller. This fact sheet outlines the process of property settlement and the general conditions that usually...
Consumer Protection
Guide / handbook
27 May 2014
Renting out y our property a lessor’s guide is a n easy-to-read guide and explains your rights and responsibilities as a private property owner. This guide doesn’t take the place of the Act, nor does...
Consumer Protection
Guide / handbook
19 Jan 2017
Many people don’t know where to turn to for tips and advice, especially when they need it most. So whether you need advice about buying property, booking travel, day-to-day shopping concerns or scams...
Consumer Protection
Guide / handbook
27 May 2014
Residential Parks condition report - On-site agreement
Consumer Protection
Form – agreement
27 May 2014
This brochure is designed to advise builders, gas fitters and consumers where gas-fired barbecues and patio heaters may be installed and used safely. This information does not take precedence over...
EnergySafety
Brochure
15 Dec 2017
Make sure you use a licensed electrical contractor whenever you have electrical work done. Is your electrical contractor licensed? Make sure you use a licensed electrical contractor whenever you have...
EnergySafety
Brochure
09 Jan 2015
Guidelines for the storage of LP gas cylinders on properties in bushfire prone areas.
EnergySafety
Brochure
20 May 2014
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
08 Sep 2017
How to complete this form Before the tenancy begins, the lessor or the property manager should inspect the residential premises and record the condition of the premises by indicating whether the...
Consumer Protection
Reports
04 Oct 2017

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Announcements

The Building Services Board has imposed a condition on the building contractor registration of Kalgoorlie builder Simon Pekovich Homes Pty Ltd (BC66114), trading as Amberley Homes .
Building Commission
Media release
03 May 2017
The Building Services Board has imposed a condition on the contractor registration of Mount Hawthorn-based builder Turquoise Developments Pty Ltd (reg. BC14354), trading as Talbot Le Page Homes.
Building Commission
Media release
26 Apr 2017
The Building Commission’s final report into the construction of the Perth Children’s Hospital (PCH) has cleared the building of asbestos and fire safety issues and identifies the likely sources of the lead contamination.
Building Commission
Media release
24 Apr 2017
Western Australians are being warned by Consumer Protection and the Building Commission not to deal with a roofing business that is ignoring door-to-door trading laws.
Building Commission
Media release
03 Apr 2017
A Canning Vale registered building contractor’s misleading and deceptive conduct has resulted in it being fined $2,500 by the Building Services Board.
Building Commission
Media release
29 Mar 2017
Nedlands man Rohan Keane O’Neill, trading as O’Neill’s Maintenance, has again been prosecuted by the Building Commissioner, this time relating to an incomplete kitchen and bathroom renovation in Como.
Building Commission
Media release
14 Mar 2017
Graeme John Williams, the director and secretary of formerly registered and since liquidated building company Moonfern Pty Ltd (reg. BC11102 – expired), trading as Williams Homes, has been prosecuted by the Building Commissioner for performing work and demanding a deposit for the construction of a Broome dwelling without first providing the owners with a certificate of home indemnity insurance.
Building Commission
Media release
22 Feb 2017
The Building Services Board has imposed conditions on the contractor registration of Burswood-based builder Builtoncorp Pty Ltd (reg. BC12114).
Building Commission
Media release
01 Feb 2017
On 23 January 2017, building company Builtoncorp Pty Ltd (reg. BC12114) voluntarily appointed Jeremy Nipps and Dino Travaglini of Cor Cordis as administrators of the company.
Building Commission
Department News
24 Jan 2017
The Building Commission is aware of information circulating about the solvency of registered building contractor Builtoncorp Pty Ltd (reg. BC12114).
Building Commission
Media release
20 Jan 2017

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