Home buyer / owner

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Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations
The Property Industry Advisory Committee (PIAC) provides advice to the Minister and Commissioner for Consumer Protection on the regulation of licensed property occupations in Western Australia. In addition, the Committee also advises the Minister and Commissioner on the provision of education,...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent, or debt collector. You can see if your favourite electrician , gasfitter , or plumber is licensed, or contact Building and Energy to find a registered building service provider. Don't...
Licence and registration search
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the premises. The order can be enforced with a warrant authorising a bailiff to evict them. If the Magistrates Court makes an order that the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property
Off-the-plan sales contracts are agreements where a developer promises to deliver a parcel of land, a house and land package or a strata property to a buyer at an agreed price at a future date, subject to the developer obtaining all necessary approvals in respect of the development from the...
Buying a property
Selling through an agent Real estate agents contracted by the seller must act on behalf of the seller but are obliged to act responsibly and ethically to the buyer as well. Anyone in the business of buying, selling or leasing property on behalf of another person must either: hold a real estate...
Selling a property
You can sell your own property yourself or contact a qualified agent to handle the sale for you. If you choose to use an agent they will recommend a method of sale based on the: type and location of your property market conditions your timeframe and personal preference The agent should support...
Selling a property

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Publications

Housing needs change with time. If you are over 55 or thereabouts, you may be considering changes to your housing that better meet your finances, lifestyle or present and future needs. You can view...
Consumer Protection
Guide / handbook
24 Jul 2018
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
15 Jan 2020
The information on this fact sheet is available on the following pages: Property investment seminars Rent to buy a property Off the plan property contracts This fact sheet contains only general...
Consumer Protection
Fact sheet
01 Sep 2017
The information for tenant sheet provides a brief outline of the rights and responsibilities of the tenant and lessor under the Residentail Tenancies Act. There are two types of information sheet -...
Consumer Protection
Form – agreement
12 Nov 2015
Consumer Protection
Fact sheet
28 May 2014
This advisory letter is issued by the electrical contractor or electrician to the owner or occupier to inform them that unenclosed joints were found and remedial work is to be carried out.
Building and Energy
Advisory note
14 May 2020
This is what an electrical safety certificate looks like. You should receive one from your electrical contractor within 28 days of the electrical work (other than repairs) being done.
Information
02 May 2014
Building work, including construction, erection, assembley or placement of buildings or incidental structures, site work or demolition work, may adversely affect neighbouring properties and adjoining...
Building and Energy
Fact sheet
20 Sep 2019
This fact sheet is a guide to making your new home is sustainable, energy efficient and easy to run. What is an energy efficient house? An energy efficient house uses less energy than an existing...
Building and Energy
Fact sheet
22 Jan 2019
When dealing with building disputes relating to a regulated building service, Building and Energy may require the parties to a complaint to provide further details about the complaint. These further...
Building and Energy
Fact sheet
23 Jan 2019

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Announcements

Mandurah Homes Pty Ltd (BC11088) and the company’s co-director and nominated supervisor, Todd Andrew Green (BP101468) , have each been fined $5,000 by the Building Services Board for failing to manage and supervise a building service. The findings relate to a two-storey Halls Head property, built by Mandurah Homes between 2015 and 2016. On a windy night in July 2017, a section of the home’s tin...
Building and Energy
Media release
28 Aug 2018
Some quick checks and routine maintenance could have prevented the explosion of a storage water heater outside a home in Perth’s north, according to Building and Energy inspectors who attended the site. The incident is a timely reminder for owners of all storage water heaters – gas, electric and solar – to follow the recommended maintenance schedule, which usually involves simple checks every few...
Building and Energy
Media release
08 Aug 2018
Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building and Energy
Media release
27 Jun 2018
A series of controlled burns filmed by the Department of Fire and Emergency Services have shown how rapidly fire, smoke and toxic fumes can fill a room and turn deadly. A fire in a modern home has the potential to spread and engulf a room in under five minutes. The vision of the controlled burns demonstrates the need for Western Australians to treat home fire safety as a priority this winter by...
Building and Energy
Media release
27 Jun 2018
The national Stakeholder Reference Group workshop for the trajectory for low energy homes project will be held in Perth on 21 June 2018. The free information session, also being held in Canberra, Sydney and Melbourne, aims to seek feedback from stakeholders on the initial findings from the cost benefit analysis and the draft report. Date and time: Thursday 21 June 2018, 10.00am–12.30pm Venue: ATI...
Building and Energy
Department News
14 Jun 2018
The 2018 edition of the Map of Bush Fire Prone Areas (the Map) comes into effect on Friday 1 June 2018. The Map will be available on the Department of Fire and Emergency Services (DFES) website on the afternoon of Thursday 31 May 2018. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be...
Building and Energy
Department News
29 May 2018
Axedale Holdings Pty Ltd, trading as Shaw’s Cartage Contractors, was fined in relation to the deaths of two labourers. The deaths were caused by falling concrete tilt-up panels at a Perth construction site. Axedale, among three parties charged, pleaded guilty to failing to ensure the safety of workers, and that failure causing the death of Joseph McDermott and Gerard Bradley. The fine totalled $...
WorkSafe
Media release
18 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018
Esperance builders FGS Contracting Pty Ltd (BC101335) and Ryan Wayne Franceschi (BP101345), who is the company’s sole director and nominated supervisor, have been fined $5,000 each and are no longer registered builders in Western Australia.
Building and Energy
Media release
23 Feb 2018
Consumers are again being warned to be cautious in their dealings with unregistered builder Mark Edward Straw, who may also be using the alias Mark Edward James and is trading as Complete Ceilings and Renovations Pty Ltd.
Building and Energy
Media release
09 Feb 2018

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