Home buyer / owner

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The Australian Consumer Law (ACL) requires a tradesperson and/or builder to meet certain obligations when they do building work: Service guarantee Product guarantee Businesses are obligated to meet all ACL consumer guarantees by law and they cannot be signed away. If you are having troubles with a...
Building or renovating a property
Before engaging someone to do the work: ask for a written quote contact your local council to find out whether any permits are required ask to see a certificate of currency for public liability insurance – this insurance will protect you or third parties against any damage the tradesperson may...
Building or renovating a property
Ask your family or friends to recommend an architect, builder or tradesperson they have recently used. Shop around and get recommendations. If you are using an architect, ask them to recommend two or three building practitioners who have worked for other clients, as a starting point. You should...
Building or renovating a property
Unless the contract makes specific provision, properties are sold in reasonably the same state as when first inspected. So it is essential to conduct a thorough physical inspection of the property prior to the settlement being finalised. Once you have inspected the property, if you want changes to...
Buying a property
When signing a contract of sale, it is recommended you make one of your conditions subject to a building inspection that is satisfactory to you. As the buyer, you will be responsible for contracting and paying for a suitably qualified building inspector, surveyor or architect to provide a...
Buying a property
Handy checklist to help you compare properties, to use at a pre-settlement inspection or before you accept the keys / take full ownership of the property. A pest inspection could save you thousands of dollars in repair costs. For more information visit our pages on pest control . Property...
Buying a property
All Australian businesses must comply with the Australian Consumer Law. This law also applies to the property industry. Consumer guarantees on goods and services Unconscionable conduct Unfair contract laws False or misleading representations Misleading or deceptive conduct What we do: Provide...
Selling property
If you are buying an established property to renovate, ask an architect, draftsperson or builder to report on the kind of work possible, some ideas may look good on paper but not be structurally sound. Even if you do not intend to renovate, a building inspection before you buy can identify repairs...
Buying a property
Buying a property is a major investment. Getting your first home can be both exciting and stressful. It is a major decision that takes planning and research, and careful budgeting. Know what you want and can afford Make a list of: your preferred areas essential features your wish list of non-...
Buying a property
The lessor can ask a prospective tenant to complete an application form to help them assess the suitability of a tenant. A lessor can also look in a tenancy database . If they do they must let the prospective tenant know, in writing, which database they use and if they find any information. A...
Beginning a tenancy

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Publications

This fact sheet is a guide to making your new home is sustainable, energy efficient and easy to run. What is an energy efficient house? An energy efficient house uses less energy than an existing...
Building and Energy
Fact sheet
22 Jan 2019
When dealing with building disputes relating to a regulated building service, Building and Energy may require the parties to a complaint to provide further details about the complaint. These further...
Building and Energy
Fact sheet
23 Jan 2019
A sample complaint letter for unsatisfactory building work. Your name Your address Your phone number Your email address (if you have one) Date Name of builder Street Suburb/town State Postcode Dear...
Consumer Protection
Template
28 Apr 2016
The guide provides relevant and useful information for Western Australians when buying or building their first home. The guide also provides information to assist people when buying their first '...
Consumer Protection
Guide / handbook
30 Jun 2017
Lessors must give a tenant this form at the start of a tenancy. Please note: The Information for tenants forms (1AC and 1 AD) was updated in March 2015 to include two safety points regards pool/spa...
Consumer Protection
Form – notification
03 Jul 2017
Guidelines for applying for owner-builder approval from the Building Services Board.
Building and Energy
Form – application
14 Aug 2019
Real Estate Fees Negotiating with an Agent
Consumer Protection
Brochure
27 May 2014
Proactive Visit Checklist Real Estate Agents
Consumer Protection
Checklist
27 May 2014
A grant from the Home Buyers Assistance Account reimburses some of the incidental expenses incurred in connection with the purchase of a first home in Western Australia. Eligible applicants receive a...
Consumer Protection
Form – application
07 Feb 2020
Property settlement is the finalisation of a real estate transaction between a buyer and a seller. This fact sheet outlines the process of property settlement and the general conditions that usually...
Consumer Protection
Guide / handbook
27 May 2014

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Announcements

Mandurah Homes Pty Ltd (BC11088) and the company’s co-director and nominated supervisor, Todd Andrew Green (BP101468) , have each been fined $5,000 by the Building Services Board for failing to manage and supervise a building service. The findings relate to a two-storey Halls Head property, built by Mandurah Homes between 2015 and 2016. On a windy night in July 2017, a section of the home’s tin...
Building and Energy
Media release
28 Aug 2018
Some quick checks and routine maintenance could have prevented the explosion of a storage water heater outside a home in Perth’s north, according to Building and Energy inspectors who attended the site. The incident is a timely reminder for owners of all storage water heaters – gas, electric and solar – to follow the recommended maintenance schedule, which usually involves simple checks every few...
Building and Energy
Media release
08 Aug 2018
Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building and Energy
Media release
27 Jun 2018
A series of controlled burns filmed by the Department of Fire and Emergency Services have shown how rapidly fire, smoke and toxic fumes can fill a room and turn deadly. A fire in a modern home has the potential to spread and engulf a room in under five minutes. The vision of the controlled burns demonstrates the need for Western Australians to treat home fire safety as a priority this winter by...
Building and Energy
Media release
27 Jun 2018
The national Stakeholder Reference Group workshop for the trajectory for low energy homes project will be held in Perth on 21 June 2018. The free information session, also being held in Canberra, Sydney and Melbourne, aims to seek feedback from stakeholders on the initial findings from the cost benefit analysis and the draft report. Date and time: Thursday 21 June 2018, 10.00am–12.30pm Venue: ATI...
Building and Energy
Department News
14 Jun 2018
The 2018 edition of the Map of Bush Fire Prone Areas (the Map) comes into effect on Friday 1 June 2018. The Map will be available on the Department of Fire and Emergency Services (DFES) website on the afternoon of Thursday 31 May 2018. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be...
Building and Energy
Department News
29 May 2018
Axedale Holdings Pty Ltd, trading as Shaw’s Cartage Contractors, was fined in relation to the deaths of two labourers. The deaths were caused by falling concrete tilt-up panels at a Perth construction site. Axedale, among three parties charged, pleaded guilty to failing to ensure the safety of workers, and that failure causing the death of Joseph McDermott and Gerard Bradley. The fine totalled $...
WorkSafe
Media release
18 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018
Esperance builders FGS Contracting Pty Ltd (BC101335) and Ryan Wayne Franceschi (BP101345), who is the company’s sole director and nominated supervisor, have been fined $5,000 each and are no longer registered builders in Western Australia.
Building and Energy
Media release
23 Feb 2018
Consumers are again being warned to be cautious in their dealings with unregistered builder Mark Edward Straw, who may also be using the alias Mark Edward James and is trading as Complete Ceilings and Renovations Pty Ltd.
Building and Energy
Media release
09 Feb 2018

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