Home buyer / owner

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RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations
The Property Industry Advisory Committee (PIAC) provides advice to the Minister and Commissioner for Consumer Protection on the regulation of licensed property occupations in Western Australia. In addition, the Committee also advises the Minister and Commissioner on the provision of education,...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent, or debt collector. You can see if your favourite electrician , gasfitter , or plumber is licensed, or contact Building and Energy to find a registered building service provider. Don't...
Licence and registration search
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property

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Publications

The following is a guide for home owners who may have concerns about the stability of the plasterboard ceilings within their home.
Building and Energy
Fact sheet
11 May 2017
Publication last updated 7 April 2021 Buying a property to rent out is a popular form of long-term investment in Australia. Before deciding to take on a rental property you should consider its value...
Consumer Protection
Fact sheet
07 Apr 2021
Before you buy a home, it is recommended that you have a timber pest inspection report. The following information explains the law but does not substitute the legislation. You should get expert or...
Consumer Protection
Fact sheet
15 Aug 2018
In July 2016 asbestos was found in composite roof panels at the new Perth Children’s Hospital. The roof panels were imported from China and classified as “asbestos free”, but testing by a National...
WorkSafe
Alert
21 Sep 2020
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
Building and Energy
Fact sheet
26 Apr 2016
Make sure you use a licensed gas fitter whenever you have gasfitting work done. Is your gasfitter licensed? Make sure you use a licensed gas fitter whenever you have gasfitting work done. In Western...
Building and Energy
Brochure
13 Aug 2019
This brochure provides general information about buying and selling property by way of offer and acceptance. Scope of this publication This publication provides general information and explains the...
Consumer Protection
Brochure
04 Nov 2021
Please use one of the online forms listed below to complete and print the form/s. If you are unable to use the online system then you can download and complete the pdf form on this page. Lodgement of...
Consumer Protection
Form – application
02 Jun 2022
The Home Buyers Assistance Account assists people to purchase their first home in Western Australia. Eligible applicants receive a grant of up to $2,000 to reimburse some of the expenses associated...
Consumer Protection
Form – application
17 Mar 2022

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Announcements

If you’ve got a spare room or investment property, you may be considering advertising the space for short-term renting to make some extra money. Or perhaps you’re a local travelling across WA, who’s on the look-out for somewhere to stay that’s different to what’s on offer from traditional accommodation providers. Whatever your motivation, it’s clear that Western Australia’s short-term rental...
Consumer Protection
Media release
17 Sep 2020
A Caversham electrician has been fined $10,300 after he failed to install an essential safety system at a Cloverdale house, which could have resulted in electrocution of the occupants. At Perth Magistrates Court, Anthony Michael Kiely (EW133300, EC10793) was also ordered to pay $535 in costs after pleading guilty to breaching WA’s electricity licensing regulations, following a prosecution by...
Building and Energy
Media release
27 Aug 2020
An Innaloo tradesman has been fined $1,500 and ordered to pay almost $600 in costs after he falsely presented as a registered painter and carried out painting work that requires registration. Christopher Robert Larden did not appear at Armadale Magistrates Court on 4 August 2020 when he was sentenced for breaching WA’s building registration laws, which stipulate that only a registered painting...
Building and Energy
Media release
19 Aug 2020
A Bridgetown builder has been formally cautioned for negligent conduct after he carried out work without a building permit. The Building Services Board found Matthew Dean Jansen (BC101487, BP101779) breached WA’s building registration laws during a home construction project in Bridgetown, which he took over in April 2019 after the original builder went into liquidation. Mr Jansen started work at...
Building and Energy
Media release
06 Aug 2020
The Building Services Board has issued a formal caution to a Mullaloo builder after his partner’s business entered into a contract to do a $300,000 commercial fit-out, but the registration and building approval documents were issued to him as an individual building contractor. In 2018, the City of Joondalup received a building permit application and a notice of completion that identified Dwayne...
Building and Energy
Media release
06 Aug 2020
WA’s energy safety regulator is urging consumers, sellers and importers to check that household electrical equipment is approved for sale in Australia after two retail chains each received $5,000 fines for selling illegal and potentially hazardous lamps. Building and Energy issued the infringement notices after a site inspection revealed some Turkish-style lamps in the stores lacked the required...
Building and Energy
Media release
05 Aug 2020
A North Perth electrician has been ordered to pay more than $27,000 in fines and costs for a potentially lethal wiring error that caused two tradesmen to receive electric shocks at a building site near Rockingham. A criminal trial concluded at Perth Magistrates Court on 10 June 2020 when Santo Sgroi (EW105860) was found guilty of breaching WA’s electricity licensing regulations following a...
Building and Energy
Media release
13 Jul 2020
The objective of energy efficiency provisions in the Building Code of Australia (BCA) is to reduce greenhouse gas emissions, and for a dwelling, this requires compliance with the minimum energy efficiency Performance Requirements that relate to the building envelope and its fixed domestic services. When applying these provisions for residential dwellings, building surveyors, designers and...
Building and Energy
Department News
09 Jul 2020
Clause 3.7.5.5 – Installation of smoke alarms is a new clause that has been introduced to the residential Fire Safety provisions of the 2019 edition of the Building Code of Australia (BCA 2019), Volume Two of the National Construction Code. Clause 3.7.5.5 Installation of smoke alarms Smoke alarms required by 3.7.5.3 and 3.7.5.4 must be installed on or near the ceiling, in accordance with the...
Building and Energy
Department News
02 Jul 2020
Building and Energy is letting building industry practitioners know about its new private swimming and spa pool safety barrier checklist. It is a simple self-assessment tool to check the basic elements of a pool’s safety barrier. The checklist is not intended to replace the four-yearly inspection conducted by the relevant local government to verify compliance. Whilst the checklist isn’t...
Building and Energy
Department News
29 Jun 2020

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