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Western Australian electrical safety regulations require all lighting points to have earth protection using a conductor connected to the main earth of the building’s electrical installation. The earthing conductor must be connected to a suitably robust earthing terminal of the lighting point (...
Electrical installations
The new Residential Tenancies Mandatory Conciliation Service was established to help landlords and tenants who have a rental issue during the COVID-19 coronavirus pandemic emergency period . It was introduced by the WA Government to help landlords and tenants reach agreement about a relevant...
Having problems with renting a home?
The State Government is making available $30 million for grants of up to $2,000 for Western Australian private residential tenants who lost their jobs on or after 20 March 2020 and are facing financial hardship due to the COVID-19 coronavirus pandemic. This page contains everything you need to know...
Having problems with renting a home?
The Commissioner for Consumer Protection has issued some advice about your renting rights and responsibilities during the COVID-19 coronavirus pandemic. The frequently asked questions below address residential tenancy issues and how they are covered by legislation. This information will be updated...
Having problems with renting a home?
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
Suspected or confirmed case of COVID-19 at work
Suspected or confirmed case of COVID-19 at work, by Safe Work Australia
...
COVID 19 - Coronavirus
Your house, My home: Rethinking renting in WA COVID-19 coronavirus notice The deadline for submissions to the Residential Tenancies Act Consultation has been extended to 30 June 2020 . This extension aims to ensure all stakeholders have sufficient opportunity to provide a submission, considering...
Consultations
There are two ways the property you're renting can be repossessed: by the mortgagee (i.e. a bank or other lender), which is the most common; or, by a person with superior title (e.g. Government authority). The mortgagee or person with superior title must apply to the Supreme Court to ask for...
When a tenancy ends
Electric shocks from taps, pipes or appliances are warning signs that something could be wrong with the electrical wiring or applainces.
Reporting accidents
Case studies shared by tenant advocates from a community legal centre are availble on the Safe Tenancy WA page. Factsheets and useful information Safe Tenancy WA poster Help and advice from the Department of Communities Find a tenant advocate in WA Directory of WA’s Community Legal Centres Keeping...
Safe tenancy
Quick close this page To close this window immediately, press Ctrl +W on a keyboard or use the close tab option on a mobile device. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Tenancy reforms for renters affected by family and domestic violence...
Safe tenancy

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Publications

Landlords and property managers can use this flowchart during the COVID-19 emergency period to assist with managing notifications and date counting when your tenant has failed to pay rent and is not...
Consumer Protection
Fact sheet
25 May 2020
Landlords and property managers can use this flowchart during the COVID-19 to assist with managing notifications and date counting when the tenant has failed to pay all or some rent during the...
Consumer Protection
Fact sheet
25 May 2020
This advisory letter is issued by the electrical contractor or electrician to the owner or occupier.
Building and Energy
Advisory note
14 May 2020
11 May 2020 COVID-19 and property access – an update This bulletin supersedes Landlords' bulletin 42 that was issued on 6 April 2020. On 26 April 2020 Premier Mark McGowan and Health Minister Roger...
Consumer Protection
Bulletin
11 May 2020
This flowchart explains how the mandatory conciliation process works. For additional information, including how to apply, see the COVID-19 Residential Tenancies Mandatory Conciliation Service page...
Consumer Protection
Fact sheet
18 May 2020
On 23 April 2020, the Parliament of Western Australia passed the Residential Tenancies (COVID-19 Response) Act 2020 (the Act) to guide residential tenancies and accommodation agreements (for boarders...
Consumer Protection
Guide / handbook
07 May 2020
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020
It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
08 Apr 2020
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:...
WorkSafe
Information
07 Apr 2020
This bulletin has been SUPERSEDED by Landlords' bulletin issue 43 . Content is currently being updated due to changes to the requirements for viewings and open homes announced by the Premier on...
Consumer Protection
Bulletin
11 May 2020

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Announcements

It’s every landlord’s worst nightmare – receiving a call from the police with the news their investment property has been turned into a hydroponic cannabis farm. Unfortunately that’s the reality for a growing number of Western Australian landlords recently, following further raids by the Organised Crime Squad, which continues investigating networks of Vietnamese crime gangs posing as tenants to...
Consumer Protection
Media release
29 May 2020
The McGowan Government has created a free conciliation service to assist renters and landlords reach agreement about coronavirus (COVID-19) related tenancy disputes, without having to go to court. The aim of the Residential Tenancies Mandatory Conciliation Service (RTMCS) is for all sides to reach a fair and achievable solution through informal discussion. Unlike court where a decision is imposed...
Consumer Protection
Media release
18 May 2020
If you’re a tenant who’s lost their job in the coronavirus crunch, you may be wondering how to afford what’s likely the household’s biggest weekly expense – the rent. To relieve some of the burden, the State Government has announced a $30 million residential rental relief scheme, which will see payments equivalent of four weeks’ rent up to a maximum of $2000 granted to landlords on behalf of...
Consumer Protection
Media release
07 May 2020
More than 18,000 people have wanted to know how WA’s new rent relief scheme works, with hundreds having started their application, hoping for a grant covering four weeks’ rent up to $2,000. The State Government’s $30 million Residential Rent Relief Grant Scheme will assist renters who are out of work and struggling to pay their rent after losing their jobs due to the COVID-19 pandemic. One of the...
Consumer Protection
Media release
05 May 2020
Keeping a roof over everyone’s head has never been more important as thousands of people suffer job losses due to the economic fall-out of COVID-19 coronavirus restrictions. New laws are now in place to ensure renters can stay in their homes and businesses won’t have to leave their premises, while recognising that landlords shouldn’t be unnecessarily burdened. The emergency residential tenancy...
Consumer Protection
Media release
30 Apr 2020
A Caversham real estate agency and its property manager have been fined a total of $12,000 by the State Administrative Tribunal for overcharging eight owners of Pilbara rental properties 132 times. Arcturus Nominees Pty Ltd , trading as Polaris Realty , was fined $8,000 and property manager Robyn Dale Staggard was fined $4,000 for failing to exercise due care, diligence and skill, breaching the...
Consumer Protection
Media release
30 Apr 2020
New laws introduced by the McGowan Government to establish a six-month moratorium on evictions for certain commercial tenancies in Western Australia and establish a mandatory code of conduct to assist with negotiations between landlords and tenants have now passed the WA Parliament. The aim of the legislation is to help small commercial tenants that are now in financial distress to survive the...
Consumer Protection
Media release
21 Apr 2020
Urgent legislation to implement a range of measures to minimise financial impacts of the COVID-19 pandemic on tenants and landlords of both commercial and residential tenancies will be introduced into State Parliament this week. The Commercial Tenancies (COVID-19 Response) Bill 2020 will introduce a moratorium on evictions for small commercial tenancies and provide a range of other measures to...
Consumer Protection
Media release
14 Apr 2020
WA tenants are being urged by Consumer Protection to continue to pay their rent unless they are genuinely experiencing severe financial hardship. Landlords and agents are also encouraged to show compassion and to negotiate with tenants who may have lost their employment as a result of the COVID-19 coronavirus pandemic. The agency has receive a number of calls from concerned landlords who claim...
Consumer Protection
Media release
05 Apr 2020
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020

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