Landlord / lessor

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The Residential Tenancies Act 1987 (the Act) defines the rights and responsibilities of lessors. Failing to meet certain responsibilities can result in the Department issuing an infringement notice (also referred to as a modified penalty) or prosecuting offending lessors before a Court. Only a...
Having problems with renting a home?
In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: Information for tenants Information for landlords The fact sheets include advice on what...
Security, safety, maintenance and entry rights
Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate agents alike due to potential health and safety risks to occupants. Of primary concern are houses — mostly rental properties — that have been used to manufacture, grow or smoke illegal...
Having problems with renting a home?
The Department of Mines, Industry Regulation and Safety (DMIRS) is coordinating Western Australia’s State-wide Cladding Audit, which is part of an Australia-wide initiative to check the cladding on high-risk buildings following the tragic Grenfell Tower fire in London. In the early hours of 14 June...
Compliance and audit
Lanie Chopping is the current Commissioner for Consumer Protection in Western Australia and Acting Executive Director, Consumer Protection (Department of Mines, Industry Regulation and Safety). Prior to being appointed to act in this role from January 2020, Lanie was the head of the Priorities...
About us
BondsOnline is for licensed real estate agents and the tenancies they manage. It is also available for private landlord organisations managing significant property portfolios (not individual private landlords / lessors). All licensed real estate agents undertaking property management services are...
Bonds
Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Non-English speaking consumers
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
If you have private power lines or a private power pole on your property, it is your responsibility to inspect and maintain them.
Electrical installations
What is carbon monoxide? Carbon monoxide is a colourless, odourless, poisonous gas which may be produced by faulty, poorly maintained or misused gas appliances. You may not know you have been exposed to potentially fatal levels of carbon monoxide until the symptoms of poisoning become severe...
Gas appliances

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Publications

Should all landlords be required to register with Consumer Protection? Possible options Introduce a compulsory register of all landlords. Introduce a non-compulsory list and encourage landlords to...
Consumer Protection
Consultations / public comment
18 Feb 2020
How can we encourage landlords to offer tenants longer leases? Possible options Educate and encourage landlords to offer longer leases. Stop or limit the use of fixed term tenancy agreements, so that...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should the Residential Tenancies Act safeguard a tenant's privacy? Possible options Educate landlords on best practice for information gathering and storage. Change the law to prevent landlords from...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should a landlord have to give certain information to a tenant before a tenancy agreement is signed? Possible options Educate applicant tenants to ask the right questions before they sign a tenancy...
Consumer Protection
Consultations / public comment
13 Jan 2020
Does the Residential Tenancies Act (the RTA) balance tenant and landlord rights and reponsibilities fairly? Possible options Make it an offence under the RTA for a tenant to wilfully damage the...
Consumer Protection
Consultations / public comment
13 Jan 2020
Is there a better way to resolve tenancy disputes than going to court? Possible options Offer mediation as a first option. Allow the Commissioner for Consumer Protection to make decisions in certain...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should claims on the bond be made easier for landlords and tenants? Possible options Allow either the landlord or the tenant to apply for disposal of the bond and the Bond Administrator notifies...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should a landlord be allowed to sell or donate abandoned goods? Possible option Allow a landlord to sell or donate abandoned goods by any lawful process. Tell us what you think... In what ways should...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should a tenant be allowed to terminate a fixed term tenancy agreement? Possible options Allow a tenant to end a fixed term tenancy agreement without financial penalty in certain circumstances, such...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should the landlord be allowed to terminate a periodic tenancy agreement if the status of the tenant or the landlord changes? Possible options Change the RTA to allow a landlord to terminate the...
Consumer Protection
Consultations / public comment
13 Jan 2020

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Announcements

With Commissioner for Consumer Protection David Hillyard It’s been more than 10 years since Western Australia’s tenancy laws were reviewed and times have certainly changed. So, Consumer Protection is set to review the Residential Tenancies Act 1987 and we are going to want to hear from you. The high cost of owning a home means more people in WA are renting. Meanwhile people with investment...
Consumer Protection
Media release
14 Nov 2019
Local governments are continuing to take action to address the number of overdue inspections of private pool safety barriers but there is still room for improvement, the Building Commissioner has reported. WA local governments are required to inspect the safety barriers of private pools in their districts at least every four years to ensure they are compliant and continue to be effective in...
Building and Energy
Media release
21 Oct 2019
Laws to allow renters to fix furniture to walls to prevent death or injury to children from toppling furniture have passed through State Parliament. The Consumer Protection Legislation Amendment Bill 2018 amends the Residential Tenancies Act and means landlords must allow tenants, who submit a request form, to attach furniture to a wall to prevent a child, or a person with a disability, from...
Consumer Protection
Media release
16 Oct 2019
A real estate sales agent who was showing a prospective tenant a rental property in Beeliar recently was surprised to discover that someone had changed the locks and had already moved in without the authority of the owner. The tenant moved in after responding to a rental accommodation advertisement on Gumtree which ended up being fake. He paid $2,000 to the scammers via a money transfer service...
Consumer Protection
Media release
01 Oct 2019
Western Australia’s electrical safety regulator has concluded its investigation into the electrical accident that seriously injured a 12-year-old girl at a property in Beldon in March 2018. In a report released today, Building and Energy (formerly Energy Safety ) outlined the findings of its investigation into the cause of the accident. The investigation included on-site inspections and testing...
Building and Energy
Media release
27 Sep 2019
With Commissioner for Consumer Protection David Hillyard Consumer Protection is aware that contamination or damage to homes from illegal drug activity is a worry for tenants, owners and property industry professionals. But how do you identify past production, or smoking, of meth, heroin or cannabis at a property and whether there are potential health risks as a result? We’ve been working with WA’...
Consumer Protection
Media release
12 Sep 2019
A Claremont property management agency has been reprimanded, fined $8,000 and ordered to pay costs of $2,000 by the State Administrative Tribunal (SAT) on 13 June 2019 for trust account errors and other breaches of the law. Gemranch Nominees Pty Ltd , trading as TM Residential and Executive Leasing , had breached the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales...
Consumer Protection
Media release
20 Jun 2019
Properties for sale or rent Under the Electricity Regulations 1947 all residential premises sold, rented or hired must have all socket outlets and lighting final sub-circuits protected by at least 2 RCDs. It is also essential to ensure that there are no more than 3 final sub-circuits per RCD and the lighting circuits (if 2 or more) are separated over the RCDs. Further details appear in the...
Building and Energy
Department News
27 May 2019
david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard WA has the worst rates of family and domestic violence in Australia and the number of incidents is unfortunately increasing. Family violence affects people from all walks of life making it everyone’s business and all of us have a part to play in preventing it. Changes to WA’s tenancy laws have now come...
Consumer Protection
Department News
18 Apr 2019
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019

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