Landlord / lessor

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Renting or hiring a house or apartment. Important electrical and gas safety information you need to know before you rent or hire a property.
Electrical installations
Consumer Protection, a division of the Department of Mines, Industry Regulation and Safety, promotes fair trading and consumer protection in Western Australia. From the simple act of purchasing the weekly groceries at the supermarket to the complexities of signing a contract to buy a house, we are...
About us
Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Legislation, codes and guidance materials
Over one third of Western Australian households already have solar PV systems, with numbers growing rapidly. These systems comprise grid-connected, stand-alone and hybrid, incorporating grid and battery back-up. Grid connect systems enable surplus power not used by the household to be fed back into...
Electrical installations
Consumer Protection staff participate in various events throughout the year. We also manage campaigns targeting common issues such as Romance Scams on Valentines Day. The below calendar is maintained regularly, however many events are not organised by our staff and are subject to change. [scald=...
About us
Western Australian electrical safety regulations require all lighting points to have earth protection using a conductor connected to the main earth of the building’s electrical installation. The earthing conductor must be connected to a suitably robust earthing terminal of the lighting point (...
Electrical installations
Your house, My home: Rethinking renting in WA Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020 . Did you know that it has been more than 10 years since the rental laws in Western Australia have been reviewed? With the high cost of owning a home, more Western Australians than...
Consultations
There are two ways the property you're renting can be repossessed: by the mortgagee (i.e. a bank or other lender), which is the most common; or, by a person with superior title (e.g. Government authority). The mortgagee or person with superior title must apply to the Supreme Court to ask for...
When a tenancy ends
Electric shocks from taps, pipes or appliances are warning signs that something could be wrong with the electrical wiring or applainces.
Reporting accidents
Case studies shared by tenant advocates from a community legal centre are availble on the Safe Tenancy WA page. Factsheets and useful information Safe Tenancy WA poster Help and advice from the Department of Communities Find a tenant advocate in WA Directory of WA’s community legal centres Keeping...
Safe tenancy

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Publications

This publication contains contact details for organisations providing the following services: Counselling and suicide prevention Crisis care helpline 1800 199 008 Information and counselling for...
Consumer Protection
Information
07 Nov 2022
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021
11 February 2021 In this issue: Two new phases of Residential Rent Relief Grant Scheme Future renting WA - Negotiating guide now available New phases of the Residential Rent Relief Grant Scheme...
Consumer Protection
Bulletin
15 Feb 2021
It’s time to start talking about your renting future. In response to COVID-19, the Western Australian Government implemented a moratorium on some evictions and all rent increases, under the...
Consumer Protection
Guide / handbook
11 Jan 2021
23 December 2020 Rent in advance guidelines Some renters have contacted us recently with concerns about receiving requests to pay more than two weeks rent in advance. So it’s a good time to remind...
Consumer Protection
Bulletin
24 Dec 2020
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
17 December 2020 COVID-19 relief grant will help pay rent debt On 17 December 2020, the State Government announced an expansion of the Residential Rent Relief Grant Scheme . The phase three expansion...
Consumer Protection
Bulletin
22 Dec 2020
Extension of the COVID-19 rent laws emergency period It’s important for WA landlords to know that the State Government has extended the emergency period under the Residential Tenancies (COVID-19...
Consumer Protection
Bulletin
12 Oct 2021
16 September 2020 Spontaneous ceiling collapse Imagine the tenant is eating dinner or watching television and suddenly the ceiling caves in. This may sound far-fetched but unfortunately ceiling...
Consumer Protection
Bulletin
16 Sep 2020
11 September 2020 Tyre dumping scam warning Perth landlords have been left with disposal bills of up to $100,000 from illegally dumped tyres, prompting a reminder about carrying out regular property...
Consumer Protection
Bulletin
11 Sep 2020

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Announcements

Tenancy toolkit uses imagery to assist visual storytelling of complex legal issues The aim is to improve the understanding of tenancy laws and processes Aboriginal and culturally linguistically diverse communities to be targeted A major effort to improve the understanding of renting rights in vulnerable communities has been launched with the release of a specially-designed educational toolkit...
Consumer Protection
Media release
22 Oct 2021
Agency took up to five weeks to lodge bonds with the Bond Administrator Law allows lodgement within two weeks but no longer Property managers reminded to process bonds as soon as practicable Failure to lodge three tenancy bonds on time has resulted in an East Perth real estate agency being reprimanded and fined $2,500 by the State Administrative Tribunal. Tiapan Pty Ltd , trading as L.J. Hooker...
Consumer Protection
Media release
16 Aug 2021
Tenants and landlords don’t always see eye-to-eye over what constitutes “fair wear and tear” at the end of a tenancy, which may then lead to a disagreement over how the security bond is to be disbursed. Bond disputes have been one of the major issues Consumer Protection has been handling since the rent moratorium ended in March this year, with new figures revealing we have conciliated 206...
Consumer Protection
Media release
05 Aug 2021
Building and Energy campaign targets carbon monoxide hazards in the home Gas heaters should be regularly serviced by a licensed gas fitter Ensure adequate ventilation and awareness of carbon monoxide symptoms A new campaign is urging Western Australians to stay safe and warm this winter by having their gas heaters serviced and being aware of carbon monoxide risks. The campaign, by the State’s gas...
Building and Energy
Media release
22 Jul 2021
As the COVID-19 coronavirus pandemic continues to cast a shadow over our lives, there may be some Western Australians who are still struggling to stay afloat financially due to job losses or having their work hours reduced. Renters who are unemployed, or who have lost more than half their income, should know that the State Government’s Residential Rent Relief Grant scheme will now remain open...
Consumer Protection
Media release
08 Jul 2021
There’s no place like home, so when unexpected damage occurs to a rental property it’s important for tenants to be across their rights and know that they can come to us when issues aren’t fixed in a reasonable time. Regardless of whether damage to a rental property occurs due to wild weather or a structural issue, the landlord is legally responsible for necessary repairs and maintenance to bring...
Consumer Protection
Media release
01 Jul 2021
Rent support or rent arrears grants on offer Scheme which has already supported thousands of tenants extended until December 31, 2021 Previous applicants can apply again The McGowan Government has extended the Residential Rent Relief Grant Scheme (RRRGS) to continue to assist tenants facing financial hardship due to COVID-19 to pay their rent. Applications for the existing scheme, which has so...
Consumer Protection
Media release
25 Jun 2021
As rents rise across Western Australia, many tenants may discover that in addition to paying more weekly rent, there is a further expense being asked of them. When rent is increased at a property, a landlord or property manager may request the tenant pay extra money to ‘top-up’ their security bond. How much a tenant is asked to pay will depend on how much their weekly rent has increased by. For a...
Consumer Protection
Media release
06 May 2021
Dogs and cats are like family members to many Western Australians, but it’s not always easy for an animal-loving tenant to find a pet-friendly landlord. Compounding this issue currently is WA’s tight rental market, with animal shelters reporting large numbers of pets being surrendered by renters unable to find a property willing to accommodate them. In WA currently, tenants wanting to keep pets...
Consumer Protection
Media release
22 Apr 2021
Tenants looking for rentals have lost thousands after responding to fake ads Recent victims are mothers who are now homeless and out of pocket People looking for rentals are urged to inspect the property before paying Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection...
Consumer Protection
Media release
09 Apr 2021

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