Landlord / lessor

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Keeping safe in your rental property Quick close this page To close this window immediately, click on the orange exit button (right on a desktop computer or bottom for a mobile device) or press Ctrl +W if you are using a keyboard. For information about how to browse incognito, erase your history,...
Having problems with renting a home?
The Residential Tenancies Act 1987 (the Act) defines the rights and responsibilities of lessors. Failing to meet certain responsibilities can result in the Department issuing an infringement notice (also referred to as a modified penalty) or prosecuting offending lessors before a Court. Only a...
Having problems with renting a home?
In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: Information for tenants Information for landlords The fact sheets include advice on what...
Security, safety, maintenance and entry rights
Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate agents alike due to potential health and safety risks to occupants. Of primary concern are houses — mostly rental properties — that have been used to manufacture, grow or smoke illegal...
Having problems with renting a home?
Between July 2017 and June 2019, the Department of Mines, Industry Regulation and Safety’s Building and Energy division coordinated Western Australia’s State-wide Cladding Audit. The audit was part of an Australia-wide initiative to check the cladding on high-risk buildings following the tragic...
Compliance and audit
Gary Newcombe May 2021 - Current Gary Newcombe became Commissioner for Consumer Protection and Executive Director for Consumer Protection on Monday 24th May 2021. Gary has 40 years' experience in the Commonwealth and State public sectors and the Western Australian Parliament, primarily in the areas...
About us
BondsOnline is for licensed real estate agents and the tenancies they manage. It is also available for private landlord organisations managing significant property portfolios (not individual private landlords / lessors). All licensed real estate agents undertaking property management services are...
Bonds
Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Multilingual consumers
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
If you have private power lines or a private power pole on your property, it is your responsibility to inspect and maintain them.
Electrical installations

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Publications

This document provides contact details for asbestos regulators and information sources.
WorkSafe
Brochure
17 Aug 2020
13 July 2020 It’s important to know the difference between a section 14 (rent default) notice and a section 19 (remedial) notice. A section 14 (rent default) notice is issued when your tenant is not...
Consumer Protection
Bulletin
13 Jul 2020
3 July 2020 COVID-19 and section 19 (remedial) notices It’s important to know the difference between a section 19 (remedial) and section 14 (rent default) notice. This eBulletin explains section 19 (...
Consumer Protection
Bulletin
02 Jul 2020
The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
WorkSafe
Information
15 Jun 2021
This advisory letter is issued by the electrical contractor or electrician to the owner or occupier.
Building and Energy
Advisory note
14 May 2020
11 May 2020 COVID-19 and property access – an update This bulletin supersedes Landlords' bulletin 42 that was issued on 6 April 2020. This information does not apply during the current COVID-19...
Consumer Protection
Bulletin
03 Feb 2021
COVID-19 Residential Tenancies Mandatory Concilliation Service (RTMCS) The Residential Tenancies Mandatory Conciliation Service (RTMCS) was introduced by the WA Government to help landlords and...
Consumer Protection
Fact sheet
06 Jan 2022
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020
It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
08 Apr 2020

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Announcements

Penny Lipscombe, Consumer Protection
Penny Lipscombe, Consumer Protection, by CP Media
With Commissioner for Consumer Protection Penny Lipscombe The clock is ticking on WA’s renting moratorium, which will see the ban on rent increases and some evictions being lifted when the COVID-19 coronavirus pandemic emergency laws expire on 28 March 2021. Consumer Protection is encouraging landlords and tenants to start a conversation now about what...
Consumer Protection
Media release
28 Jan 2021
Renters who have been doing it tough due to COVID-19 may have been worried about what happens when the moratorium on evictions and rent increases comes to an end on 28 March 2021. In some good news for those tenants and their landlords, the State Government has agreed to pay up to $4,000 off their rental debt under an expanded Residential Rent Relief Grant Scheme that is also aimed at keeping...
Consumer Protection
Media release
01 Jan 2020
WA tenants and landlords who are struggling financially due to the COVID-19 coronavirus pandemic have one last chance to apply for a grant of up to $2,000 to go towards paying their rent this Christmas. Phase two of the WA Government’s Residential Rent Relief Grant Scheme (RRRGS) means that tenants who have lost their job as a result of COVID-19 and are suffering financial hardship can apply to...
Consumer Protection
Media release
23 Dec 2020
COVID-19 rent grant updates See the latest announcement on the Residential Rent Relief Grant Scheme for current eligibility and application details. Grant funding to be re-purposed to pay 75 per cent of rent arrears to landlords Assistance to prevent evictions at the end of the COVID-19 emergency period To qualify, landlords must offer existing tenants a minimum six month agreement The McGowan...
Consumer Protection
Media release
17 Dec 2020
A holiday safety consumer alert has been issued by Consumer Protection following the recent tragic death of a two-year-old girl who was strangled by a blind cord at her home on Queensland’s Sunshine Coast last month. With children spending more time at home over the summer holiday season, the young child’s death is a grim reminder that parents and carers must be vigilant to the dangers in the...
Consumer Protection
Media release
15 Dec 2020
A property manager employed by a Mandurah real estate agency has been fined $6,000 and ordered to pay $400 costs by the Mandurah Magistrates Court for taking money from the agency’s trust account for her own purposes. Kylie Jo-Anne Thomas was convicted on 8 December 2020 of making unauthorised withdrawals from the trust account in breach of the Real Estate and Business Agents Act. In August and...
Consumer Protection
Media release
11 Dec 2020
Asbestos Awareness Week 2020 runs from 23-29 November 2020. Please take this opportunity to ensure your workplace asbestos management systems are up to date, and that workers are aware of these systems. And remember – buildings built before 1990 are likely to contain materials with asbestos content. Follow the links for more information: Asbestos Safety and Eradication Agency Industry checklist...
WorkSafe
Event
06 Nov 2020
COVID-19 rent grant updates See the latest announcement on the Residential Rent Relief Grant Scheme for current eligibility and application details. Even though Western Australians are getting back on their feet post the COVID-19 coronavirus pandemic, there are some who are still struggling to make ends meet due to losing their jobs or suffering reduced hours at work. If you’re a tenant whose...
Consumer Protection
Media release
05 Nov 2020
A Mount Lawley real estate agency, its supervising director and two staff members have been reprimanded by the State Administrative Tribunal (SAT) over the failure to lodge three tenancy bonds with the Bond Administrator as well as related irregularities found in the agency’s accounts. Beaufort Nominees Pty Ltd , trading as Michael Johnson & Co and Professionals Michael Johnson & Co at...
Consumer Protection
Media release
05 Nov 2020
The owner of a Wellard property has been fined $2,000 and ordered to pay $740 in costs for failing to lodge his tenants’ bond. At Rockingham Magistrates Court on 26 October 2020, Anthony Gerlando Scafidi pleaded guilty to breaching the Residential Tenancies Act 1987 following a prosecution by Consumer Protection. The law requires a security bond to be lodged with the Bond Administrator as soon as...
Consumer Protection
Media release
03 Nov 2020

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