Landlord / lessor

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Your house My Home logo, by Consumer Protection
In 2019, Consumer Protection began reviewing the Residential Tenancies Act to consider potential improvements required to keep pace with Western Australia’s changing tenancy market. Following extensive consultation, the first phase of rent reforms was passed by...
Consultations
There are two ways the property you're renting can be repossessed: by the mortgagee (i.e. a bank or other lender), which is the most common; or, by a person with superior title (e.g. Government authority). The mortgagee or person with superior title must apply to the Supreme Court to ask for...
When a tenancy ends
Electric shocks from taps, pipes or appliances are warning signs that something could be wrong with the electrical wiring or applainces.
Reporting accidents
Case studies shared by tenant advocates from a community legal centre are availble on the Safe Tenancy WA page. Factsheets and useful information Safe Tenancy WA poster Department of Communities - family and domestic violence support and advice and disaster and emergency support services Find a...
Safe tenancy
Quick close this page To close this window immediately, press Ctrl +W on a keyboard or use the close tab option on a mobile device. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Tenancy reforms for renters affected by family and domestic violence...
Safe tenancy
LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia. How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...
Bonds
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds
The below information will assist if a landlord or park operator cannot contact the tenant, or the tenant has not provided instruction for the abandoned goods. Need to dispose of a previous tenant's belongings? Follow the information below and use this checklist to help you dispose of belongings a...
When a tenancy ends
Family and domestic violence and tenancy laws Quick close this page To close this window immediately, click on the orange exit button (right on a desktop computer or bottom for a mobile device) or press Ctrl +W if you are using a keyboard. For information about how to browse incognito, erase your...
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Publications

20 July 2022 How to increase the bond after a rent increase While you can ask tenants to ‘top-up’ their security bond following a rent increase, it’s important to know what is legally allowed. There...
Consumer Protection
Bulletin
20 Jul 2022
Please note this content was correct at the time of issue. As COVID-19 restrictions may change, please visit WA.gov.au to find the latest COVID-19 information. 28 June 2022 How does COVID-19 affect...
Consumer Protection
Bulletin
29 Jun 2022
The below information provides a description of activities which a Western Australia (WA) licensed motor vehicle salesperson is permitted to perform. If you are a WA licensee visiting another state...
Consumer Protection
Information
17 Aug 2022
This information sheet provides general guidance for workers and persons conducting a business or undertaking (PCBUs) on how to manage the risk of falls at work under the new work health and safety...
WorkSafe
Information
18 Jul 2022
This Decision Regulatory Impact Statement (DRIS) is the first phase of proposed reforms in the current review of the Residential Tenancies Act. A summary of each recommendation detailed in the DRIS...
Consumer Protection
Reports
02 Jun 2023
22 April 2022 Reminder of the dangers of toppling furniture and large appliances You may be aware of the tragic death of a child in Byford late last year, which was caused by toppling furniture...
Consumer Protection
Bulletin
22 Apr 2022
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022
3 December 2021 Accessing a rental property during a tenancy Consumer Protection is aware of some recent cases where landlords and property managers have incorrectly tried to access a tenanted...
Consumer Protection
Bulletin
03 Dec 2021
24 November 2021 Increasing the rent during a tenancy and time to replace smoke alarms In this bulletin: Increasing the rent during a tenancy Is it your smoke alarm’s 10-year anniversary? Increasing...
Consumer Protection
Bulletin
25 Nov 2021
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
29 Jun 2022

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Announcements

Western Australia’s rental market has never been tighter, but it doesn’t mean tenants should accept living in homes that are falling into disrepair, have mould or electrical safety issues. So far this year, Consumer Protection has received 367 enquiries and 32 complaints about rental repair and maintenance issues, but we suspect these figures are only a small proportion of the actual number of...
Consumer Protection
Media release
01 Jun 2023
Teenager’s garden equipment appears to have touched overhead power lines High-voltage power line carrying 22,000 volts of electricity Guides on vegetation management and high-voltage installations available WA’s energy safety regulator is investigating an incident in Gnangara today (27 May 2023) in which a teenager appears to have received an electric shock from high-voltage power lines while...
Building and Energy
Media release
27 May 2023
New tenancy laws to improve rights for renters and provide certainty for landlords Rent bidding to be prohibited in Western Australia under the reforms The frequency of rent increases to be reduced to once every 12 months Funding boost for tenancy advocates and legal centres to assist tenants in trouble Tenants allowed to make minor modifications and keep pets at rental properties The McGowan...
Consumer Protection
Media release
26 May 2023
When you walk away from a tenancy, an important next step is working out how the security bond paid at the start of the lease will be distributed between tenant and landlord. Tenants may be relying on getting back the money to help with finding a new place to live, while landlords may need some – or all – of the funds to cover damage or cleaning costs. In 2022, only 36 per cent of tenants...
Consumer Protection
Media release
04 May 2023
A lack of available rental homes means it’s becoming harder and more expensive for many WA tenants to keep a roof over their heads. As Perth’s rental vacancy rate reportedly drops to 0.7 per cent and average weekly rents rise to $535, existing tenants may be asked to pay more to remain in the same property. There are strict rules surrounding how often rent increases are allowed to happen – they...
Consumer Protection
Media release
13 Apr 2023
Willetton man managed five properties over four years without holding a licence Tenancy bonds were collected but not lodged with the Bond Administrator Unlicensed operators undermine professional standards of the industry A Willetton property manager who operated without a licence and failed to lodge eight tenancy bonds with the Bond Administrator was fined a total of $18,000 by the Perth...
Consumer Protection
Media release
06 Apr 2023
Appeal to WA tenants and landlords to claim outstanding bond money More than $4 million being held, waiting to be returned to rightful owners Free, quick and easy online process to search for and claim money owed Tenants and landlords in WA are being urged by Consumer Protection to check for unclaimed bond money which currently totals $4.15 million. The funds are being held by the Bond...
Consumer Protection
Media release
30 Mar 2023
Family and domestic violence (FDV) is an extremely serious issue in our community, so we need to make sure the right laws are in place to not only support victim-survivors, but to keep them and their children out of harm’s way. An estimated 24,000 Western Australians sought help from specialist homelessness services last year, with 41 per cent needing these services because they were experiencing...
Consumer Protection
Media release
08 Dec 2022
Home owners urged to hire professionals to trim trees near power lines Hazards include electric shock, arcing, fire and falls Vegetation should be kept 2m clear of most urban power lines As Western Australians tidy up their gardens for summer, the State’s electrical safety regulator has issued a reminder about rules and responsibilities for trimming trees near overhead power lines. Building and...
Building and Energy
Media release
07 Dec 2022
Statutory Review will assess effectiveness of the special family and domestic violence provisions in tenancy laws Community consultation will determine if laws need fine-tuning Consultation begins with the 16 Days in WA campaign to end violence against women getting underway later this week Special provisions in tenancy laws aimed at helping renters in situations of family and domestic violence (...
Consumer Protection
Media release
20 Nov 2022

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