Landlord / lessor

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BondsOnline is for licensed real estate agents and the tenancies they manage. It is also available for private landlord organisations managing significant property portfolios (not individual private landlords / lessors). All licensed real estate agents undertaking property management services are...
Bonds
Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Non-English speaking consumers
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
If you have private power lines or a private power pole on your property, it is your responsibility to inspect and maintain them.
Electrical installations
What is carbon monoxide? Carbon monoxide is a colourless, odourless, poisonous gas which may be produced by faulty, poorly maintained or misused gas appliances. You may not know you have been exposed to potentially fatal levels of carbon monoxide until the symptoms of poisoning become severe...
Gas appliances
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Section 76 of the Retirement Villages Act 1992 (the Act) prohibits certain persons from being the administering body or being concerned, directly or indirectly, in the administration of a retirement village unless the person holds an exemption certificate granted by the Commissioner. The purpose of...
Managing a retirement village
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights

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Publications

Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should a tenant be allowed to make certain changes to the property without a landlord's permission? Possible options Allow the...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. How do we ensure landlords do repairs and maintenance to their property? Possible options Require all landlords to lodge a...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should there be a change to how often rent can be increased? Should rent increases be capped? Possible options Limit rent...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should all landlords be required to register with Consumer Protection? Possible options Introduce a compulsory register of all...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. How can we encourage landlords to offer tenants longer leases? Possible options Educate and encourage landlords to offer longer...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should the Residential Tenancies Act safeguard a tenant's privacy? Possible options Educate landlords on best practice for...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should a landlord have to give certain information to a tenant before a tenancy agreement is signed? Possible options Educate...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Does the Residential Tenancies Act (the RTA) balance tenant and landlord rights and reponsibilities fairly? Possible options...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Is there a better way to resolve tenancy disputes than going to court? Possible options Offer mediation as a first option. Allow...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should claims on the bond be made easier for landlords and tenants? Possible options Allow either the landlord or the tenant to...
Consumer Protection
Consultations / public comment
01 Jul 2020

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Announcements

New laws supporting children’s safety have come into force for tenants who are now allowed to fix furniture to the walls of their rental home and the landlord can only object in limited circumstances. Changes to the Residential Tenancies Act aim to prevent injuries and deaths caused by furniture and electronic equipment such as TVs falling on top of young children. On average since 2001, one...
Consumer Protection
Media release
02 Dec 2019
With Commissioner for Consumer Protection David Hillyard It’s been more than 10 years since Western Australia’s tenancy laws were reviewed and times have certainly changed. So, Consumer Protection is set to review the Residential Tenancies Act 1987 and we are going to want to hear from you. The high cost of owning a home means more people in WA are renting. Meanwhile people with investment...
Consumer Protection
Media release
14 Nov 2019
Local governments are continuing to take action to address the number of overdue inspections of private pool safety barriers but there is still room for improvement, the Building Commissioner has reported. WA local governments are required to inspect the safety barriers of private pools in their districts at least every four years to ensure they are compliant and continue to be effective in...
Building and Energy
Media release
21 Oct 2019
Laws to allow renters to fix furniture to walls to prevent death or injury to children from toppling furniture have passed through State Parliament. The Consumer Protection Legislation Amendment Bill 2018 amends the Residential Tenancies Act and means landlords must allow tenants, who submit a request form, to attach furniture to a wall to prevent a child, or a person with a disability, from...
Consumer Protection
Media release
16 Oct 2019
A real estate sales agent who was showing a prospective tenant a rental property in Beeliar recently was surprised to discover that someone had changed the locks and had already moved in without the authority of the owner. The tenant moved in after responding to a rental accommodation advertisement on Gumtree which ended up being fake. He paid $2,000 to the scammers via a money transfer service...
Consumer Protection
Media release
01 Oct 2019
Western Australia’s electrical safety regulator has concluded its investigation into the electrical accident that seriously injured a 12-year-old girl at a property in Beldon in March 2018. In a report released today, Building and Energy (formerly Energy Safety ) outlined the findings of its investigation into the cause of the accident. The investigation included on-site inspections and testing...
Building and Energy
Media release
27 Sep 2019
With Commissioner for Consumer Protection David Hillyard Consumer Protection is aware that contamination or damage to homes from illegal drug activity is a worry for tenants, owners and property industry professionals. But how do you identify past production, or smoking, of meth, heroin or cannabis at a property and whether there are potential health risks as a result? We’ve been working with WA’...
Consumer Protection
Media release
12 Sep 2019
A Claremont property management agency has been reprimanded, fined $8,000 and ordered to pay costs of $2,000 by the State Administrative Tribunal (SAT) on 13 June 2019 for trust account errors and other breaches of the law. Gemranch Nominees Pty Ltd , trading as TM Residential and Executive Leasing , had breached the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales...
Consumer Protection
Media release
20 Jun 2019
Properties for sale or rent Under the Electricity Regulations 1947 all residential premises sold, rented or hired must have all socket outlets and lighting final sub-circuits protected by at least 2 RCDs. It is also essential to ensure that there are no more than 3 final sub-circuits per RCD and the lighting circuits (if 2 or more) are separated over the RCDs. Further details appear in the...
Building and Energy
Department News
27 May 2019
david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard WA has the worst rates of family and domestic violence in Australia and the number of incidents is unfortunately increasing. Family violence affects people from all walks of life making it everyone’s business and all of us have a part to play in preventing it. Changes to WA’s tenancy laws have now come...
Consumer Protection
Department News
18 Apr 2019

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