Landlord / lessor

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Retirement villages prohibited persons policy

Section 76 of the Retirement Villages Act 1992 (the Act) prohibits certain persons from being the administering body or being concerned, directly or indirectly, in the administration of a retirement village unless the person holds an exemption certificate granted by the Commissioner. The purpose of...
Managing a retirement village
06 Jun 2014

Consumer Protection forms

Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
30 May 2014

Strata property

Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
21 May 2014

Smoke alarms and RCDs

RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
20 May 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
About us
18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
18 May 2014

What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
18 May 2014

Consumer Protection licence and registration search

Note: This page is best viewed in landscape mode when using a mobile device. Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent, or debt collector. You can find if an electrician , gasfitter , or plumber is licensed, or contact...
Licence and registration search
30 Apr 2014

Consumer Protection office locations

WATCH
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

26th parallel

Some laws set out considerations for regional areas, in particular areas above or below the 26th parallel, for example retail trading hours and residential tenancies. This map shows the location of the 26th parallel in Western Australia which is located at Shark Bay on the coast. Map indicating the...
Online resources
25 Apr 2014

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Publications

COVID-19 and section 14 (rent default) notices - Landlords bulletin 45

WATCH
13 July 2020 It’s important to know the difference between a section 14 (rent default) notice and a section 19 (remedial) notice. A section 14 (rent default) notice is issued when your tenant is not...
Consumer Protection
Bulletin
13 Jul 2020

COVID-19 and remedial notices - Landlords bulletin 44

WATCH
3 July 2020 COVID-19 and section 19 (remedial) notices It’s important to know the difference between a section 19 (remedial) and section 14 (rent default) notice. This eBulletin explains section 19 (...
Consumer Protection
Bulletin
02 Jul 2020

Mentally healthy workplaces: Podcasts and videos

LISTEN
The WorkSafe mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult,...
WorkSafe
Information
04 Dec 2023

Advisory letter - Earthing of lighting points and luminaires

READ
This advisory letter is issued by the electrical contractor or electrician to the owner or occupier.
Building and Energy
Advisory note
14 May 2020

COVID-19 and property access – an update - Landlords bulletin 43

11 May 2020 COVID-19 and property access – an update This bulletin supersedes Landlords' bulletin 42 that was issued on 6 April 2020. This information does not apply during the current COVID-19...
Consumer Protection
Bulletin
03 Feb 2021

COVID-19 Residential Tenancies Mandatory Conciliation Service flowchart

COVID-19 Residential Tenancies Mandatory Concilliation Service (RTMCS) The Residential Tenancies Mandatory Conciliation Service (RTMCS) was introduced by the WA Government to help landlords and...
Consumer Protection
Fact sheet
06 Jan 2022

COVID-19 coronavirus guide for workers: Looking after your mental health

While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
16 Sep 2022

COVID-19 coronavirus guidance for PCBUs: Looking after worker mental health

It is reasonable for workers to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means workers will have...
WorkSafe
Information
04 Dec 2023

What to do if a worker has COVID-19

READ
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
WorkSafe
Information
23 Sep 2021

COVID-19 coronavirus and property access - Landlords' bulletin 42

This bulletin has been SUPERSEDED by Landlords' bulletin issue 43 . Content is currently being updated due to changes to the requirements for viewings and open homes announced by the Premier on...
Consumer Protection
Bulletin
11 May 2020

Pages

Announcements

Scammers take advantage of tenants desperate to find a rental home

Tenants looking for rentals have lost thousands after responding to fake ads Recent victims are mothers who are now homeless and out of pocket People looking for rentals are urged to inspect the property before paying Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection...
Consumer Protection
Media release
09 Apr 2021

Commissioner's blog: Transitioning to normal tenancy laws

As the curtains close on Western Australia’s COVID-19 emergency period, we begin transitioning back to normal tenancy laws in which there is no longer a moratorium on rent increases and some evictions. While everybody adjusts to the changes, Consumer Protection has been fielding enquiries from landlords and tenants wondering about their rights and responsibilities when it comes to ending a...
Consumer Protection
Media release
31 Mar 2021

Tenants urged to seek advice and report unlawful evictions

Landlords and tenants encouraged to act and negotiate in good faith Tenancies must be terminated lawfully Tenants urged to report unlawful evictions Tenants and landlords are encouraged to contact Consumer Protection for advice about rental rights and responsibilities, particularly in relation to termination notices and evictions. After COVID-19 emergency rental laws ended 28 March 2021 and with...
Consumer Protection
Media release
29 Mar 2021

Applications open for new rent relief grants

Applications are open for grants helping WA tenants and landlords Up to $2,000 paid to landlords for future rent support Grants assist tenants struggling financially Applications are open under the Residential Rent Relief Grant Scheme to help tenants who are struggling financially meet rent payments. Renters who are facing a significant rent increase they are unable to afford can apply. However,...
Consumer Protection
Media release
02 Mar 2021

Commissioner's blog: Renting during a disaster

Western Australia can be a land of extremes – a fact we were reminded of recently when a bushfire devastated communities in Perth’s east and flooding swept the state’s Gascoyne region. The twin events are an unfortunate reminder for tenants and landlords to be aware of their rights and responsibilities should a rental property become damaged or destroyed in a disaster. When a rental home in WA is...
Consumer Protection
Media release
18 Feb 2021

Commissioner's blog: Don't be blind to cord danger

We like to think our homes are a safe space for our families, but sometimes the biggest dangers are lurking where you might least expect them. Tragically, free-hanging cords from window coverings like curtains and blinds have been responsible for the deaths and injuries of many Australian children, including a two-year-old girl who died after being strangled by a blind cord at her Queensland home...
Consumer Protection
Media release
11 Feb 2021

Consumer Protection contact centre temporary closure

As a result of the Premier’s announcement placing WA into a hard lockdown until 6pm on Friday, 5 February, our counter and phone services are currently unavailable. You are encouraged to email any enquiries to consumer@dmirs.wa.gov.au . If your matter is urgent, please include a contact telephone number in your email and Consumer Protection will call you back within 24 hours. We will resume full...
Consumer Protection
Department News
01 Feb 2021

Commissioner's Blog – Conversation is key to future renting

Penny Lipscombe, Consumer Protection
Penny Lipscombe, Consumer Protection, by CP Media
With Commissioner for Consumer Protection Penny Lipscombe The clock is ticking on WA’s renting moratorium, which will see the ban on rent increases and some evictions being lifted when the COVID-19 coronavirus pandemic emergency laws expire on 28 March 2021. Consumer Protection is encouraging landlords and tenants to start a conversation now about what...
Consumer Protection
Media release
28 Jan 2021

Commissioner's blog: Win-win for COVID affected tenancies

Renters who have been doing it tough due to COVID-19 may have been worried about what happens when the moratorium on evictions and rent increases comes to an end on 28 March 2021. In some good news for those tenants and their landlords, the State Government has agreed to pay up to $4,000 off their rental debt under an expanded Residential Rent Relief Grant Scheme that is also aimed at keeping...
Consumer Protection
Media release
01 Jan 2020

Last chance for $2,000 grant to pay your rent

WA tenants and landlords who are struggling financially due to the COVID-19 coronavirus pandemic have one last chance to apply for a grant of up to $2,000 to go towards paying their rent this Christmas. Phase two of the WA Government’s Residential Rent Relief Grant Scheme (RRRGS) means that tenants who have lost their job as a result of COVID-19 and are suffering financial hardship can apply to...
Consumer Protection
Media release
23 Dec 2020

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