Landlord / lessor

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Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property
The lessor can ask a prospective tenant to complete an application form to help them assess the suitability of a tenant. A lessor can also look in a tenancy database . If they do they must let the prospective tenant know, in writing, which database they use and if they find any information. A...
Beginning a tenancy
During the 1970s and early 80s, joints in electrical cables in ceiling spaces of dwellings and buildings were often wrapped only in insulating tape. The insulating tape has dried out over time and may have fallen away, leaving the exposed ends of the cables. This is a serious risk to persons...
Electrical installations
A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or chattels, outstanding water usage charges or unpaid rent. When a tenant pays the bond, the lessor must give a receipt on the...
Bonds
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with the other person. Standard forms and notices When a notice is served, proper procedures must be...
Notices and condition reports
Status: Closed 17 May 2012 The Residential Tenancies Amendment Act 2011 was passed by the Western Australian Parliament in November 2011. The act will substantially amend existing tenancy obligations under the Residential Tenancies Act 1987 . The Act was the result of extensive research and...
Consultations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
About us
Tenants must be given receipts/records of any payments they make, unless rent is paid online or by an automated payment. Bond After the landlord/lessor has lodged the bond , the bond administrator will send a record of payment directly to the tenant/s. If the tenant does not receive the record from...
Rent and other payments

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Publications

Fact sheets grouped for easy downloading We have combined all 15 fact sheets into one document to make downloading more convenient. Topics include: Before the tenancy Tenancy applications Landlord...
Consumer Protection
Consultations / public comment
13 Jan 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. This public consultation discussion paper follows the tenancy life cycle and explores potential issues that may arise at each...
Consumer Protection
Consultations / public comment
01 Jul 2020
16 December 2019 New Residential tenancy laws The Consumer Protection Legislation Amendment Bill 2018 passed through parliament recently, bringing changes to residential tenancy laws that enhance and...
Consumer Protection
Bulletin
17 Dec 2019
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should a tenant be allowed to make certain changes to the property without a landlord's permission? Possible options Allow the...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. How do we ensure landlords do repairs and maintenance to their property? Possible options Require all landlords to lodge a...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should there be a change to how often rent can be increased? Should rent increases be capped? Possible options Limit rent...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should all landlords be required to register with Consumer Protection? Possible options Introduce a compulsory register of all...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. How can we encourage landlords to offer tenants longer leases? Possible options Educate and encourage landlords to offer longer...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should the Residential Tenancies Act safeguard a tenant's privacy? Possible options Educate landlords on best practice for...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should a landlord have to give certain information to a tenant before a tenancy agreement is signed? Possible options Educate...
Consumer Protection
Consultations / public comment
01 Jul 2020

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Announcements

WA tenants are being urged by Consumer Protection to continue to pay their rent unless they are genuinely experiencing severe financial hardship. Landlords and agents are also encouraged to show compassion and to negotiate with tenants who may have lost their employment as a result of the COVID-19 coronavirus pandemic. The agency has receive a number of calls from concerned landlords who claim...
Consumer Protection
Media release
05 Apr 2020
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020
With Commissioner for Consumer Protection Lanie Chopping After recent cyclones and storms there will be many Western Australians who have been cleaning-up and are now looking to fix property damage, such as roof or fence repairs. Although we haven’t had any reports of travelling conmen or unlicensed traders, we know the calm after the storm is often when they go door-to-door, offering cheap deals...
Consumer Protection
Media release
06 Mar 2020
Wild weather across Western Australia has prompted Consumer Protection to issue advice to landlords and tenants about their rights and responsibilities when a rental property is damaged. Landlords and tenants are urged to make contact early and maintain open communication in the aftermath of extreme weather events such as storms, cyclones and flooding. Commissioner for Consumer Protection Lanie...
Consumer Protection
Media release
28 Feb 2020
UPDATE 20/04/2021: After Consumer Protection reported on the outcome of this case on 27 February 2020, Christina Cramphorn successfully applied for the judgement to be set aside on the basis that she was not present when the case was heard by the Rockingham Magistrates Court. A re-trial was held on 25 March 2021 and Ms Cramphorn again failed to attend and Magistrate Andretich accepted that she...
Consumer Protection
Media release
27 Feb 2020
Laws that cover renting of homes in Western Australia are being fully reviewed for the first time in more than a decade and Consumer Protection wants to hear from tenants, landlords and professionals who manage rental properties. Commissioner for Consumer Protection David Hillyard said a lot has changed since the last full review of the Residential Tenancies Act 1987 and he is encouraging the...
Consumer Protection
Media release
23 Dec 2019
With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can easily be repaired, is a small price to pay for ensuring the safety of children living in a rental home. Since 2001, on average, one child a year has died in Australia from toppling furniture with many more suffering serious injuries. I’m really...
Consumer Protection
Media release
11 Dec 2019
The landlord of a Darch rental property has been fined $4,000 by the Joondalup Magistrates Court for failing to lodge a bond with the Bond Administrator and was ordered to pay back the $1,400 bond to his tenant. Ive Cvitan of Darch entered into a rental agreement with the tenant in May 2017 when the $1,400 bond was paid and a receipt was issued, however Mr Cvitan did not provide the tenant with...
Consumer Protection
Media release
10 Dec 2019
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019

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