Landlord / lessor

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The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
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The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
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Tenants must be given receipts/records of any payments they make, unless rent is paid online or by an automated payment. Bond After the landlord/lessor has lodged the bond , the bond administrator will send a record of payment directly to the tenant/s. If the tenant does not receive the record from...
Rent and other payments
Important notice The Department of Mines, Industry Regulation and Safety (DMIRS) wishes to advise that BondsOnline services will be temporarily unavailable from Friday 20 May 2022 4:30PM AWST until Monday 23 May 2022 7:00AM AWST due to system maintenance and upgrade. We apologise for any...
Bonds
In planning housing and lifestyle options, some people consider re-financing options that allow them to access equity built up in their existing home. Equity is the difference between the value of your home and any amount you still owe on it. These products are known as reverse mortgages or equity...
Accessing equity
Before you make any major decision about your housing options, please research your options thoroughly. It is a good idea to review the laws relating to your accommodation choice and to get independent advice. Resources Acts and regulations Copies of the Acts listed in this guide can be found at...
Seniors Housing Advisory Centre
Deciding where you want to live in your retirement can be daunting. No one knows what the future holds - you need to take into account various situations may arise but also realise you cannot control every possibility. Housing needs change with time. You may be considering changes to your housing...
Seniors Housing Advisory Centre
You can contact the Seniors's Housing Centre team by telephone, email or visiting our office. Phone 1300 367 057 Email seniors.housing@dmirs.wa.gov.au Office Perth CBD Location Level 2, 140 William Street PERTH WA 6000 Please use the public lifts in Railway Lane off Murray St mall (in between Typo...
Seniors Housing Advisory Centre
The following information is also available as part of the Seniors housing guide - contracts and agreements fact sheet. Family agreements A family agreement is an arrangement made between an older person and another party, usually family, friends or carers. The older person agrees to sell or...
Contracts and agreements
All home sellers and landlords must ensure that residual current devices (RCDs) are installed in accordance with the Electricity Regulations to protect all power and lighting circuits. RCDs save lives RCDs cut the electricity supply instantly if a person touches a live part and receives a shock. By...
Residual current devices (RCDs)

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Publications

Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Is there a better way to resolve tenancy disputes than going to court? Possible options Offer mediation as a first option. Allow...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should claims on the bond be made easier for landlords and tenants? Possible options Allow either the landlord or the tenant to...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should a landlord be allowed to sell or donate abandoned goods? Possible option Allow a landlord to sell or donate abandoned...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should a tenant be allowed to terminate a fixed term tenancy agreement? Possible options Allow a tenant to end a fixed term...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should the landlord be allowed to terminate a periodic tenancy agreement if the status of the tenant or the landlord changes?...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should "no grounds" terminations by landlords be removed from the Residential Tenancies Act (the RTA)? Possible options No...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Does the law about keeping pets in rental premises need to be changed? Possible options Allow a landlord to refuse only where...
Consumer Protection
Consultations / public comment
01 Jul 2020
29 November 2019 In this issue: Update to family and domestic violence regulations Update to family and domestic violence regulations From 12 October 2019 the regulations to the Residential Tenancies...
Consumer Protection
Bulletin
29 Nov 2019
Flowchart last updated 17 July 2020 A tenant can use this flowchart to assist with proper notification and date counting when they wish to request permission from the lessor to affix furniture to a...
Consumer Protection
Information
17 Jul 2020
When to use this form This form is for a tenant to give to a lessor to request permission to affix furniture to a wall in the rental property for the purpose of ensuring the safety of a child or a...
Consumer Protection
Form – notification
02 Dec 2019

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Announcements

Urgent legislation to implement a range of measures to minimise financial impacts of the COVID-19 pandemic on tenants and landlords of both commercial and residential tenancies will be introduced into State Parliament this week. The Commercial Tenancies (COVID-19 Response) Bill 2020 will introduce a moratorium on evictions for small commercial tenancies and provide a range of other measures to...
Consumer Protection
Media release
14 Apr 2020
WA tenants are being urged by Consumer Protection to continue to pay their rent unless they are genuinely experiencing severe financial hardship. Landlords and agents are also encouraged to show compassion and to negotiate with tenants who may have lost their employment as a result of the COVID-19 coronavirus pandemic. The agency has receive a number of calls from concerned landlords who claim...
Consumer Protection
Media release
05 Apr 2020
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020
With Commissioner for Consumer Protection Lanie Chopping After recent cyclones and storms there will be many Western Australians who have been cleaning-up and are now looking to fix property damage, such as roof or fence repairs. Although we haven’t had any reports of travelling conmen or unlicensed traders, we know the calm after the storm is often when they go door-to-door, offering cheap deals...
Consumer Protection
Media release
06 Mar 2020
Wild weather across Western Australia has prompted Consumer Protection to issue advice to landlords and tenants about their rights and responsibilities when a rental property is damaged. Landlords and tenants are urged to make contact early and maintain open communication in the aftermath of extreme weather events such as storms, cyclones and flooding. Commissioner for Consumer Protection Lanie...
Consumer Protection
Media release
28 Feb 2020
UPDATE 20/04/2021: After Consumer Protection reported on the outcome of this case on 27 February 2020, Christina Cramphorn successfully applied for the judgement to be set aside on the basis that she was not present when the case was heard by the Rockingham Magistrates Court. A re-trial was held on 25 March 2021 and Ms Cramphorn again failed to attend and Magistrate Andretich accepted that she...
Consumer Protection
Media release
27 Feb 2020
Laws that cover renting of homes in Western Australia are being fully reviewed for the first time in more than a decade and Consumer Protection wants to hear from tenants, landlords and professionals who manage rental properties. Commissioner for Consumer Protection David Hillyard said a lot has changed since the last full review of the Residential Tenancies Act 1987 and he is encouraging the...
Consumer Protection
Media release
23 Dec 2019
With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can easily be repaired, is a small price to pay for ensuring the safety of children living in a rental home. Since 2001, on average, one child a year has died in Australia from toppling furniture with many more suffering serious injuries. I’m really...
Consumer Protection
Media release
11 Dec 2019
The landlord of a Darch rental property has been fined $4,000 by the Joondalup Magistrates Court for failing to lodge a bond with the Bond Administrator and was ordered to pay back the $1,400 bond to his tenant. Ive Cvitan of Darch entered into a rental agreement with the tenant in May 2017 when the $1,400 bond was paid and a receipt was issued, however Mr Cvitan did not provide the tenant with...
Consumer Protection
Media release
10 Dec 2019

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