Landlord / lessor

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We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
Although proceedings in the Magistrates Court are relatively informal, certain rules must be observed: Call the magistrate 'Sir' or 'Madam'. Stand up when it is your turn to speak or when you are spoken to by the magistrate and sit down when you or the magistrate have finished. Only one person is...
Having problems with renting a home?
Three information videos are available to help you understand the tenancy laws in WA. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Are you a tenant in a family and domestic violence situation and need some assistance? Find out more about your options to leave or stay...
Renting tools
Arrive for the hearing on time or a little earlier. Let a court official know you are there, then go to the waiting room. Remain within hearing distance of the court room. If you are not there when your case is called, it could start without you and the magistrate might make an order which may not...
Having problems with renting a home?
Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Tenants must keep the property reasonably clean and are expected to hand it back in a similar condition...
Security, safety, maintenance and entry rights
The magistrate usually conducts the hearing in the following way (except in the case of a Form 6 application for a bond dispute, where the owner always proceeds first): The applicant tells their story (evidence) and presents any documents in support of their case. Then the respondent questions (...
Having problems with renting a home?
Whether you win or lose in court may depend on whether you followed the correct procedures in handling the dispute from the beginning to the court stage, and how thorough you are in preparing your evidence. Make sure you have records of all notices, receipts and other relevant documents that will...
Having problems with renting a home?
Applications must be made to the court closest to the rented premises, unless the parties in the dispute agree to a different arrangement. Check with the court as to how this can be done. The address of the court where the hearing will take place is shown on a form, which will be sent to you. Court...
Having problems with renting a home?
A glossary for residential tenancies Assign the premises : To transfer rights to occupy the premises and associated responsibilities to another person. Bond: Money paid by the tenant and held by the Bond Administrator as security against damage to the premises. Breach of agreement: The breaking of...
Renting tools
As a lessor/landlord or tenant you will need to know your rights and responsibilities. The following publications and forms provide you with all the information you need to help you manage your tenancy. Forms and publications Forms and notices Notices and forms Please also refer to our Counting...
Renting tools

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Publications

Property settlement fact sheet
Consumer Protection
Fact sheet
18 Apr 2018
residential tenancy laws - rent increases FAQ
Consumer Protection
Information
18 Apr 2018
Department of Housing tenants
Consumer Protection
Information
18 Apr 2018
Minimum levels of security - residential tenancy laws
Consumer Protection
Guidance note
06 Apr 2020
08 March 2018 30 month ban for real estate sales rep over unfair and dishonest conduct (Olivia Murray) A real estate sales representative who purported to work for a Wanneroo real estate agency after...
Consumer Protection
Bulletin
09 Mar 2018
The BondsOnline eTransactions system will be temporarily unavailable to allow for system maintenance and enhancement.
Consumer Protection
Bulletin
23 Feb 2018
Landlords can get information about their rights and responsibilities from Consumer Protection. Common questions are answered below and contact details are on this factsheet. Common questions My...
Consumer Protection
Fact sheet
14 Apr 2019
Information for tenants Consumer Protection can help with renting questions – contact details are provided on this factsheet. Common questions The house has been destroyed. What happens to my lease?...
Consumer Protection
Fact sheet
14 Apr 2019
Consumer Protection can help you with a wide range of issues you may face because of a crisis. You will find contact details for Consumer Protection at the bottom of this factsheet. Insurance,...
Consumer Protection
Fact sheet
05 Mar 2020
8 January 2018 Kick start 2018 by getting your CPD points early! Compulsory Professional Development (CPD) is a legal requirement for all licensed settlement agents. Failure to complete your CPD...
Consumer Protection
Bulletin
23 Jan 2018

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Announcements

Consumer Protection is planning to take tougher action against real estate agents and private landlords with an increasing number of tenancy bonds being lodged late.
Consumer Protection
Media release
28 Nov 2016
With Acting Commissioner for Consumer Protection, David Hillyard Tenancy laws in WA are under review in a bid to support victims of family violence who live in rental homes. It’s your chance to have a say because community feedback is now invited. An options paper has been released outlining proposed amendments to the Residential Tenancies Act that are designed to complement the Restraining...
Consumer Protection
Department News
10 Nov 2016
A Morley real estate agency has been reprimanded and fined by the State Administrative Tribunal for failing to comply with laws relating to the operation of trust accounts. Realocate Australia Pty Ltd , trading as Realty Executives , was fined $5,000 and licensee Keith Howes was fined $1,500 after admitting to the breaches. Both were ordered to pay a total of $1,000 in costs. Consumer Protection...
Consumer Protection
Media release
02 Nov 2016
Western Australia's tenancy laws are under review to better protect and support victims of family violence in rental properties. Attorney General and Commerce Minister Michael Mischin said an options paper had been released which proposed changes to the Residential Tenancies Act 1987 to complement the Restraining Orders and Related Legislation Amendment (Family Violence) Bill 2016, which was...
Consumer Protection
Media release
28 Oct 2016
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not covered by the Residential Tenancies Act, although boarding premises accommodating six or more people need to be registered with local government and comply with planning, health and other regulations. Acting Commissioner for...
Consumer Protection
Media release
28 Sep 2016
A Joondanna landlord, who also manages his family’s properties, has been fined a total of $5,500 and ordered to pay $9,000 in costs after making an illegal entry into a tenancy database and failing to properly process bond payments received from tenants. Tomas Mijatovic , trading as TRM Property Services , was found guilty by the Perth Magistrates Court on 8 September 2016 of two charges relating...
Consumer Protection
Media release
12 Sep 2016
A registered real estate sales representative has been fined a total of $8,000 and given a criminal conviction by the Joondalup Magistrates Court for managing a property without an agent’s licence as well as for breaching tenancy laws. Ebony Te Whakaaronga Cheetham of Clarkson was convicted in her absence on 22 April 2016 and also ordered to pay costs of $700. In December 2013 Ms Cheetham offered...
Consumer Protection
Media release
28 Apr 2016
A licensed real estate agent has been reprimanded and fined $3,000 by the State Administrative Tribunal (SAT) over unauthorised withdrawals from a trust account used in the management of a property in Forrestdale. Atul Kapoor , trading as Harcourts Elite Real Estate of Canning Vale, had also received management fees without having a valid appointment to act as a property manager. The SAT ordered...
Consumer Protection
Media release
18 Apr 2016
A former real estate agency director has been fined $9,000 and ordered to pay costs of $908 after being convicted of trust account offences at the Perth Magistrates Court on 16 March 2016. Australian Property Exchange Pty Ltd , known as APFX (deregistered), was licensed under the Real Estate and Business Agents Act and managed residential and commercial properties of consumers in Western...
Consumer Protection
Media release
22 Mar 2016
A woman who repeatedly broke WA tenancy laws when renting out a Bentley property has been fined $7,200 and ordered to pay court costs of $396. 56-year-old Bozena Sakowski pleaded guilty to 24 contraventions of the Residential Tenancies Act 1987 during a hearing at the Perth Magistrates Court on 15 March 2016. Eight convictions, with fines of $500 per charge, related to failure to lodge a security...
Consumer Protection
Media release
17 Mar 2016

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