Landlord / lessor

Topics

Privacy and entry rights for rental properties

We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
12 Feb 2014

Videos on renting

WATCH
Three information videos are available to help you understand the tenancy laws in WA. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Are you a tenant in a family and domestic violence situation and need some assistance? Find out more about your options to leave or stay...
Renting tools
12 Feb 2014

On the court date - rental disputes

Arrive for court before the listed hearing time. Let the court orderly located in the courtroom know you are there and follow their direction for where you are to wait. A hearing can proceed without you if you do not show up or if the orderly does not know you are there. There may be other matters...
Having problems with renting a home?
12 Feb 2014

Rental home maintenance and repairs

Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Tenants must keep the property reasonably clean and are expected to hand it back in a similar condition...
Security, safety, maintenance and entry rights
12 Feb 2014

Going to trial - rental disputes

If the case is listed for trial, the magistrate or registrar will make programming orders beforehand. Programming orders indicate what you need to do to prepare for trial, such as writing and filing a witness statement. Failure to comply with any programming orders may prevent you from presenting...
Having problems with renting a home?
12 Feb 2014

Preparing for court - rental disputes

You should understand the section(s) of the Act your case relates to. You should read the Act or seek general advice from the department. You can can seek private legal advice. Some tenants can also obtain legal advice from a Community Legal Centre . Dedicate sufficient time to the preparation of...
Having problems with renting a home?
12 Feb 2014

Applying for a court hearing - rental disputes

All applications to the Magistrates Court must be made online using the Electronic Document Lodgement Service. Supporting documents must also be submitted electronically before the court date via the eCourts Portal (eCourts). An exemption to this rule can sometimes be obtained by contacting the...
Having problems with renting a home?
12 Feb 2014

Common renting terms

A glossary for residential tenancies Assign the premises : To transfer rights to occupy the premises and associated responsibilities to another person. Bond: Money paid by the tenant and held by the Bond Administrator as security against damage to the premises. Breach of agreement: The breaking of...
Renting tools
12 Feb 2014

Renting tools and checklist

As a lessor/landlord or tenant you will need to know your rights and responsibilities. The following publications and forms provide you with all the information you need to help you manage your tenancy. Forms and publications Forms and notices Notices and forms Please also refer to our Counting...
Renting tools
12 Feb 2014

Going to court about rental property issues

If disputes about rental property issues cannot be resolved privately or by using Consumer Protection’s free conciliation service, you may need to apply for an order from the Magistrates Court of Western Australia (Magistrates Court). It is important for all parties to keep detailed records...
Having problems with renting a home?
12 Feb 2014

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Publications

Request to lessor to affix furniture - Form 24

READ
When to use this form This form is for a tenant to give to a lessor to request permission to affix furniture to a wall in the rental property for the purpose of ensuring the safety of a child or a...
Consumer Protection
Form – notification
29 Jul 2024

Uninhabitable tenancies - Landlords' bulletin 35

31 October 2019 Uninhabitable tenancy complaints on the rise Consumer Protection has recently received a high number of complaints regarding unacceptable living conditions in rental properties, many...
Consumer Protection
Bulletin
31 Oct 2019

Clarifying family and domestic violence tenancy law concerns - Landlords' bulletin 34

21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • Serving notice to co-tenants • Storing keys and documents • Managing tradespeople • When a perpetrator...
Consumer Protection
Bulletin
14 Aug 2024

Mortgagee repossessions and Illegal drug activity in homes - Landlords' bulletin 33

30 July 2019 How a mortgagee repossession would affect your tenants If you have failed to keep up with the mortgage payments for your rental property, the mortgagee (the bank, credit union etc.) may...
Consumer Protection
Bulletin
30 Jul 2019

New family and domestic violence tenancy resources and eCourts Portal - Landlords bulletin 32

New family and domestic violence tenancy resources Flowcharts for landlords and tenants When a tenant wants to leave a rented property due to family and domestic violence there are certain procedures...
Consumer Protection
Bulletin
14 Aug 2024

Tenant chart 2 – When your co-tenant has terminated their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020

Tenant chart 1 - Terminate your interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 A tenant can use this flowchart to assist with proper notification and date counting when they wish to leave their tenancy early due to family and domestic...
Consumer Protection
Information
17 Jul 2020

Lessor chart 5 – When the Court orders termination of perpetrator tenant’s interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 When the Court orders termination of perpetrator tenant’s interest in a lease on grounds of family and domestic violence Landlords and property managers can use...
Consumer Protection
Information
17 Jul 2020

Lessor chart 4 – When your tenant terminates their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 Landlords and property managers can use this flowchart to assist with managing notifications and date counting when a tenant leaves due to family and domestic...
Consumer Protection
Information
17 Jul 2020

Lessor chart 3 – Service of a breach notice other than for failure to pay rent

READ
Landlords and property managers can use this flowchart to assist with managing notifications and date counting when notifying a tenant that they have breached agreement terms and remedy is sought...
Consumer Protection
Information
26 Jun 2019

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Announcements

Commissioner's blog: Solving tenancy disputes with new service

If you’re stuck in a deadlock with your landlord or tenant over a COVID-19 coronavirus pandemic related tenancy issue, a new service can help resolve the dispute without needing to step foot inside a courtroom. Our recently launched Residential Tenancies Mandatory Conciliation Service (RTMCS) is a free process that aims to help both sides come to an agreement through informal discussion in a...
Consumer Protection
Media release
18 Jun 2020

South Perth agent fined for late bond lodgements (MI Real Estate Pty Ltd / Soco Realty)

Failing to lodge security bonds on time has resulted in a South Perth real estate agency and its director being fined a total of $5,000, following mediation in the State Administrative Tribunal. MI Real Estate Pty Ltd, trading as Soco Realty, had accepted security bonds from three tenants in the southern suburbs, but failed to lodge them as soon as practicable, or within 14 days, as required by...
Consumer Protection
Media release
22 Jun 2020

Commissioner's blog: More rental homes go to pot

It’s every landlord’s worst nightmare – receiving a call from the police with the news their investment property has been turned into a hydroponic cannabis farm. Unfortunately that’s the reality for a growing number of Western Australian landlords recently, following further raids by the Organised Crime Squad, which continues investigating networks of Vietnamese crime gangs posing as tenants to...
Consumer Protection
Media release
29 May 2020

New service helps tenants and landlords resolve COVID-19 tenancy issues

The McGowan Government has created a free conciliation service to assist renters and landlords reach agreement about coronavirus (COVID-19) related tenancy disputes, without having to go to court. The aim of the Residential Tenancies Mandatory Conciliation Service (RTMCS) is for all sides to reach a fair and achievable solution through informal discussion. Unlike court where a decision is imposed...
Consumer Protection
Media release
18 May 2020

Commissioner's Blog: Financial relief for renters

If you’re a tenant who’s lost their job in the coronavirus crunch, you may be wondering how to afford what’s likely the household’s biggest weekly expense – the rent. To relieve some of the burden, the State Government has announced a $30 million residential rental relief scheme, which will see payments equivalent of four weeks’ rent up to a maximum of $2000 granted to landlords on behalf of...
Consumer Protection
Media release
07 May 2020

Applications open for COVID-19 rent relief grant

COVID-19 rent grant updates See the latest announcement on the Residential Rent Relief Grant Scheme for current eligibility and application details. More than 18,000 people have wanted to know how WA’s new rent relief scheme works, with hundreds having started their application, hoping for a grant covering four weeks’ rent up to $2,000. The State Government’s $30 million Residential Rent Relief...
Consumer Protection
Media release
05 May 2020

Commissioner's Blog: New COVID-19 tenancy laws

Keeping a roof over everyone’s head has never been more important as thousands of people suffer job losses due to the economic fall-out of COVID-19 coronavirus restrictions. New laws are now in place to ensure renters can stay in their homes and businesses won’t have to leave their premises, while recognising that landlords shouldn’t be unnecessarily burdened. The emergency residential tenancy...
Consumer Protection
Media release
30 Apr 2020

$21,000 in fines and compensation for overcharging management fees 132 times (Arcturus Nominees Pty Ltd / Polaris Realty / Robyn Staggard)

A Caversham real estate agency and its property manager have been fined a total of $12,000 by the State Administrative Tribunal for overcharging eight owners of Pilbara rental properties 132 times. Arcturus Nominees Pty Ltd , trading as Polaris Realty , was fined $8,000 and property manager Robyn Dale Staggard was fined $4,000 for failing to exercise due care, diligence and skill, breaching the...
Consumer Protection
Media release
30 Apr 2020

Eviction moratorium and code of conduct to protect WA businesses

New laws introduced by the McGowan Government to establish a six-month moratorium on evictions for certain commercial tenancies in Western Australia and establish a mandatory code of conduct to assist with negotiations between landlords and tenants have now passed the WA Parliament. The aim of the legislation is to help small commercial tenants that are now in financial distress to survive the...
Consumer Protection
Media release
21 Apr 2020

New laws to provide support for commercial and residential tenants and landlords

Urgent legislation to implement a range of measures to minimise financial impacts of the COVID-19 pandemic on tenants and landlords of both commercial and residential tenancies will be introduced into State Parliament this week. The Commercial Tenancies (COVID-19 Response) Bill 2020 will introduce a moratorium on evictions for small commercial tenancies and provide a range of other measures to...
Consumer Protection
Media release
14 Apr 2020

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