Landlord / lessor

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If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. Lessors/agents must lodge the security bond as a single amount, specifying the amount taken as pet bond. The amount a tenant can be charged for a pet bond depends on the type of...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds
A security bond may need to be changed/varied because: additional bond money needs to be lodged with the Bond Administrator, for example because the rent has been increased; one or more of the tenants in a shared household has moved out or a new tenant has moved in; the ownership of the property...
Bonds
The lessor (landlord or agent) has the right to carry out routine inspections on the property no more than four times a year. Inspections must be at a reasonable hour. Tenant's should receive between seven and 14 days' notice. The lessor must make a reasonable effort to negotiate a more suitable...
Security, safety, maintenance and entry rights
Bond money must be lodged with the Bond Administrator, as soon as possible and no later than 14 days after receipt of the money. How you lodge a bond is detailed below and depends on whether you are a private lessor or an agent/property manager. If more than one person has paid the bond (eg in a...
Bonds
If the rent is overdue A landlord can have the tenancy terminated if the tenants present a bad cheque or fall behind with their rent and can’t make up the payment within an agreed time. It’s important to remember there are procedures which must be followed. Remember, landlords can’t just evict or...
Having problems with renting a home?
Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?
Property condition reports are an important element of any residential tenancy, as they outline the current condition of the property at the start and end of a tenancy. A property condition report can also assist in resolving disputes about damage. The mandatory Form 1 Property Condition Report...
Notices and condition reports
Residential rental (or lease) agreements are either periodic or fixed-term. All written tenancy agreements must be done using the Residential tenancy agreement (Form 1AA) . Whether the agreement is written or verbal, a tenant must also be given the ' Information for tenant ' sheet. If the agreement...
Beginning a tenancy

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Publications

21 July 2017 A ceiling collapse can cause serious injury to anyone present at the time of collapse and it can also cause extensive damage to a room’s contents and structure. Repairing a ceiling costs...
Consumer Protection
Bulletin
17 Aug 2017
28 June 2017 Be aware - changes to the law Be aware - changes to the law On 3 July 2017, changes to the Residential Tenancies Act 1987 and the Residential Tenancies Regulations 1989 will come into...
Consumer Protection
Bulletin
30 Jun 2017
14 June 2017 Consumer Protection is seeking community and Industry feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not...
Consumer Protection
Bulletin
15 Jun 2017
The following is a guide for home owners who may have concerns about the stability of the plasterboard ceilings within their home.
Building and Energy
Fact sheet
11 May 2017
28 April 2017 A new Australian Standard applies from 1 May 2017 to new installations of smoke alarms in residential dwellings. Importantly, this includes new smoke alarms installed in dwellings...
Consumer Protection
Bulletin
03 May 2017
24 April 2017 Bonds lodgement required within 14 days. Since 1 December 2016, Consumer Protection has taken a tougher stance where residential tenancy bonds have not been lodged within the required...
Consumer Protection
Bulletin
17 Aug 2017
23 March 2017 Welcome and thank you for subscribing to the landlord’s bulletin. Consumer Protection has recognised the potential demand for a subscription information service for landlords after...
Consumer Protection
Bulletin
08 Sep 2017
Landlord's bulletins provide topical information and reminders for property managers, agents and landlords. Have you subscribed? Make sure you are up to date with the latest reminders, news and law...
Consumer Protection
Bulletin
06 Apr 2020
Landlords and property managers can use this flowchart to assist with managing notifications and date counting when notifying a tenant to bring their rent up to date within 14 days. Related forms:...
Consumer Protection
Information
26 Jun 2019
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
15 May 2019

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Announcements

The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
Unfortunately there was an error in the media release headed “Warning issued on dangerous solar isolating switches” date May 21, 2014.
Consumer Protection
Media release
22 May 2014
Energy Safety has issued a public warning about dangerous switches used in some solar systems installed since January 1, 2012. Director of Energy Safety Ken Bowron said today the switches formed part of all solar photo-voltaic installations. “They are used to disconnect the current produced by solar panels so electricians can work safely on the electrical installation of a home or business,” Mr...
Consumer Protection
Media release
21 May 2014
Consumer Protection is calling for community and industry comment on a proposal to deregulate the fees charged by settlement agents and land valuers in WA. Currently WA is the only state to fix a maximum amount that settlement agents and land valuers can charge for their services. There are currently about 660 licensed settlement agents and 840 licensed land valuers in WA. Acting Commissioner for...
Consumer Protection
Media release
13 May 2014

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