Landlord / lessor

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Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?
Property condition reports are an important element of any residential tenancy, as they outline the current condition of the property at the start and end of a tenancy. A property condition report can also assist in resolving disputes about damage. The mandatory Form 1 Property Condition Report...
Notices and condition reports
Residential rental (or lease) agreements are either periodic or fixed-term. All written tenancy agreements must be done using the Residential tenancy agreement (Form 1AA) . Whether the agreement is written or verbal, a tenant must also be given the ' Information for tenant ' sheet. If the agreement...
Beginning a tenancy
Boarders and lodgers are a special group of home-dwellers in terms of the law. As they are not tenants, they are not covered by the Residential Tenancies Act 1987 but instead have rights under common law provisions. Distinguishing between tenants, boarders and lodgers It is not always easy to...
Types of rental accommodation
Whether you are a lessor / landlord or tenant - you should make sure you do your homework before signing a rental agreement. Tenants Make sure the property meets your day-to-day needs. Ask yourself: Can you pay the rent and still have money to live? Is it close to shops, schools or public transport...
Beginning a tenancy
The proactive compliance program assists retirement village managers with complying with legislative requirements, identifying and rectifying areas of risk and providing general advice. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits are designed...
Managing a retirement village

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Publications

30 October 2017 A recent coronial inquest was held into the death of a 22 month old boy, who tragically died at the family’s Yokine home in October 2013. Forensic pathologists found that the boy had...
Consumer Protection
Bulletin
23 Jan 2018
10 October 2017 What would you do if a tenant leaves goods at your rental property after their tenancy had ended? If you want to avoid potential legal issues and claims for compensation, read on. An...
Consumer Protection
Bulletin
23 Jan 2018
22 September 2017 Your tenant is late paying the rent, so what action can you take? You have received a complaint about your tenant’s antisocial behaviour, or suspect that there are extra people...
Consumer Protection
Bulletin
27 Feb 2018
14 September 2017 Your tenant notifies you the hot water system at your rental property is broken or the sprinkler head is broken, what would you do? If you want to avoid an all-too-common...
Consumer Protection
Bulletin
14 Sep 2017
Eastern states criminals target Perth landlords South-East Asian crime gangs, based in the eastern states, are renting Perth homes and turning them into indoor cannabis farms – dozens of homes have...
Consumer Protection
Fact sheet
06 Sep 2017
Consumer Protection receives many enquiries from tenants about the presence of mould in their rental properties. The tenants are often concerned about the impact of the mould on their health, and the...
Consumer Protection
Bulletin
29 Aug 2017
28 July 2017 Landlady illegally changes locks on sick elderly tenant (Marlene Pavlovich) A landlady who entered a rental property illegally to conduct renovations and changed the locks while the...
Consumer Protection
Bulletin
08 Sep 2017
16 August 2017 A fire which damaged a rental property in Orelia has sparked concern about the dangers posed by cannabis grow-houses when the power to the home is by-passed. About 1.30pm on 15 July...
Consumer Protection
Bulletin
13 Sep 2017
DECISION REGULATORY IMPACT STATEMENT The recommendations detailed in this paper represent the Department’s final recommendations to Government arising from the statutory review process. A summary of...
Consumer Protection
Consultations / public comment
24 Aug 2017
21 July 2017 A ceiling collapse can cause serious injury to anyone present at the time of collapse and it can also cause extensive damage to a room’s contents and structure. Repairing a ceiling costs...
Consumer Protection
Bulletin
17 Aug 2017

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Announcements

With Commissioner for Consumer Protection Anne Driscoll In July 2014 Consumer Protection saw a growth in mould issues, raised mostly by tenants but also by landlords and property managers in WA. The seasonal spike, also seen in 2013, can be attributed to cooler, wetter weather and means we’re expecting similar figures around now and in the months up to October. Mould is a fungus that thrives on...
Consumer Protection
Department News
11 Aug 2015
With Commissioner for Consumer Protection Anne Driscoll... In the last 15 years at least 14 children under nine years old have died from domestic furniture falling on them in Australia. Anyone who has been around small children will know that they like to climb on furniture, however if freestanding items such as bookcases, drawers or wardrobes fall, they can trap, crush or suffocate a child...
Consumer Protection
Department News
24 Jul 2015
Some WA homes and business premises may be facing a serious fire risk if they have had sub-standard electrical cabling installed which is not replaced soon. In August last year, the inferior cabling imported by Infinity Cable Co Pty Ltd (in liquidation) was the subject of a national recall, with about 40,000 homes and businesses believed to be affected throughout Australia. The cabling does not...
Building and Energy
Media release
17 Jun 2015
A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
July 2020: Please note the iRentWA app is no longer supported. The Renting a home section of this website continues to be WA consumers’ go-to place for all renting information. Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them...
Consumer Protection
Media release
29 Jan 2015
Tenancy regulations have changed which require tenants to be given vital information about potential hazards for children in the home. The regulations which underpin the Residential Tenancies Act mean that tenants must be given an information sheet outlining their key rights and obligations at the beginning of a new tenancy. Commissioner for Consumer Protection Anne Driscoll said that the forms...
Consumer Protection
Media release
23 Jan 2015

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