Licence holders

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Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair trading (businesses) motor cars scams ,...
About us
Consumer Protection regularly produces and updates publications about property industry laws and licensing. The below links will provide you with settlement agent specific information. Bulletins Settlement industry bulletins issue 40 - current Archive bulletins issues 1 - 39 Forms Application forms...
Settlement agents and conveyancers
Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees You can pay for your licence at our Department's Cannington office or any of our regional offices...
Occupations requiring licensing
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent, or debt collector. You can see if your favourite electrician , gasfitter , or plumber is licensed, or contact Building and Energy to find a registered building service provider. Don't...
Licence and registration search
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
The fees listed below were correct as at 1 April 2021. Fees are subject to annual review and may change without notice. Land valuers Forms Land valuers forms and publications Fees Please note that fees are non-refundable. Land valuers Land valuers fees Description Fees Licence fee $829.75 Renewal...
Property licence fees and forms
You will need to contact Consumer Protection if you wish to make changes to your licence details. Transfer a licence An employment agent’s licence can only be transferred from one person to another when the individual holds the licence on behalf of a firm or body corporate. All transfer...
Transfer, change or suspend licence

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Publications

16 September 2020 Spontaneous ceiling collapse Imagine the tenant of a rental property you manage is eating dinner or watching television and suddenly the ceiling caves in. This may sound far-fetched...
Consumer Protection
Bulletin
16 Sep 2020
11 September 2020 Tyre dumping scam warning Perth landlords have been left with disposal bills of up to $100,000 from illegally dumped tyres, prompting a reminder about carrying out regular property...
Consumer Protection
Bulletin
11 Sep 2020
9 September 2020 Protect your business and clients from scammers Payment diversion fraud scams cost businesses nationwide a staggering $132 million last year, according to the Australian Competition...
Consumer Protection
Bulletin
09 Sep 2020
9 September 2020 Protect your business and clients from scammers Payment diversion fraud scams cost businesses nationwide a staggering $132 million last year, according to the Australian Competition...
Consumer Protection
Bulletin
09 Sep 2020
4 September 2020 Get your property condition reports correct Property condition reports (PCRs) are important for any residential tenancy. They describe the condition of the property. A lessor needs...
Consumer Protection
Bulletin
04 Sep 2020
5 August 2020 What is the solution when the gas supply has been locked or removed at the start of a tenancy? Suppliers and retailers – what is the difference? First it’s important to note, retailers...
Consumer Protection
Bulletin
05 Aug 2020
Why are reforms being considered? Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock. Serious concerns about the accident towing...
Consumer Protection
Consultations / public comment
10 Aug 2020
31 July 2020 Motor vehicle dealers Audit reports reminder 30 June 2020 - financial audit year end 30 September 2020 - financial audit report lodgement deadline An important reminder that all dealers...
Consumer Protection
Bulletin
31 Jul 2020
13 July 2020 It’s important to know the difference between a section 14 (rent default) notice and a section 19 (remedial) notice. A section 14 (rent default) notice is issued when a tenant is not...
Consumer Protection
Bulletin
13 Jul 2020

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Announcements

Thornlie licensed plumbing contractor Andrew William Jones (PL588) has been fined $2,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Padbury licensed plumbing contractor Lewis Leonard Darby (PL8389) has been fined $1,500 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Thornlie licensed plumbing contractor Ryan James Crutchley (PL7798) has been fined $2,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Halls Head licensed plumbing contractor Ian Beckwith (PL6804) has been fined $3,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
A motor vehicle repairer who breached licensing requirements and failed to comply with conditions set by Consumer Protection has had his certificate cancelled by the State Administrative Tribunal (SAT). Bradley Sabo of Dalwallinu failed to inform Consumer Protection of a criminal conviction, failed to provide a National Police Certificate that is less than three months old contrary to the...
Consumer Protection
Media release
08 Nov 2017
With Acting Commissioner for Consumer Protection David Hillyard We're in a new financial year and Consumer Protection has considered previous complaint trends and emerging issues to help decide priorities for the 12 months ahead. It's not always possible to predict problems that will arise in the marketplace, however in a number of areas there are some obvious pointers we can act on. We call this...
Consumer Protection
Media release
01 Aug 2017
A Padbury motor vehicle repairer who failed to disclose his criminal convictions has been reprimanded and banned from working in the industry in WA by the State Administrative Tribunal (SAT). Ean Jacob Rozario was deemed to be unfit to be the holder of a motor vehicle repairer’s certificate for failing to comply with a condition of his licence which required him to submit a National Police...
Consumer Protection
Media release
09 Jun 2017
Catastrophic failure to manage a trust account and trading without a licence for three months has resulted in a WA real estate agent being fined $8,000 plus $832 in costs. Amanda Jones, formerly trading as Ray White Manjimup Districts, has pleaded guilty to nine charges, under the Real Estate and Business Agents Act. There were: seven charges of failing to correctly balance her trust account each...
Consumer Protection
Media release
03 Mar 2017
Online licensing to save time and money for businesses and tradespeople. Electronic lodgement of notices will reduce overheads for industry.
Building and Energy
Department News
12 Oct 2016
Licensing and registration for more than 40 occupations in Western Australia is beginning to move online, providing a productivity boost to businesses and tradespeople and millions of dollars in savings for taxpayers over the next few years. Licence applications for electricians, gas fitters, plumbers, builders, real estate agents, motor vehicle dealers and repairers is currently a time consuming...
Consumer Protection
Media release
11 Oct 2016

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