Licence holders

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Consumer protection regularly produces and updates publications about real estate laws and licensing. The below links will provide you with real estate specific information. Bulletins Real estate bulletins issue 63 through to current Archive issues 1 - 62 (June 2011 - June 2014). Forms Application...
Real estate agents and sales representatives
Participants operating outside of the Western Australia, or in its remote and regional areas, will be given adequate opportunities to obtain their CPD points. A remote participant is any participant whose principal place of business falls outside a 100 km radius of Perth or Busselton. To assist...
Settlement agents and conveyancers
Each year, participants must obtain six CPD points by completing selected activities. Consumer Protection reviews the needs of the industry annually and prescribes the core and elective CPD subjects for the coming year. Only Consumer Protection approved activities can attract CPD points. Training...
Settlement agents and conveyancers
Consignment trust accounts Before taking any vehicle under a consignment agreement, the dealer must be permitted to do so in accordance with their licence and have opened a 'Consignment Trust Account' in which to deposit the funds. Licence Dealers must obtain the Commissioner’s approval to remove...
Auditing motor vehicle dealers
Key requirements under the Motor Vehicle Dealers Act As a licensed motor vehicle dealer you must: Ensure your licence is current and that you have a current certificate of authorised premises for your place of business. Ensure that the motor vehicle salespersons and yard managers you employ have a...
Motor vehicle sellers
Motor vehicle salesperson's licence What is a motor vehicle salesperson? A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles (e.g. write up purchase contracts). Complete sales...
Motor vehicle sellers
Consumer Protection produces and amends legislation, codes of practice , guidelines, and general consumer information. Where public comment is being invited for state legislation, draft copies of the documents are placed on this page. Status: Closed 29 February 2012 Information on current...
Consultations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
National licensing (NOLs) in Western Australia On 13 December 2013 the Council of Australian Governments (COAG) decided not to proceed with national occupational licensing. Status: Closed 30 September 2013 Information session A public information session on the current status of the national...
Consultations
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
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24 December 2019 A Bill was passed by the Parliament in September 2019 which amends parts of the Real Estate and Business Agents Act 1978 (the REBA Act) from 1 January 2020. This bulletin provides a...
Consumer Protection
Bulletin
02 Jan 2020
23 December 2019 New Residential tenancy laws The Consumer Protection Legislation Amendment Bill 2018 passed through parliament recently, bringing changes to the REBA Act and residential tenancy laws...
Consumer Protection
Bulletin
09 Jan 2020
Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a motor vehicle dealer. Learn Attend a relevant...
Consumer Protection
Flyers
11 Dec 2019
Motor vehicle repair business licence or motor vehicle repairer's certificate: what's the difference? Are you: the owner of a motor vehicle repair business? a self-employed motor vehicle repairer?...
Consumer Protection
Flyers
02 Dec 2019
29 November 2019 In this issue: Update to family domestic violence regulations. Update to family domestic violence regulations From 12 October 2019 the regulations to the Residential Tenancies Act...
Consumer Protection
Bulletin
29 Nov 2019
20 November 2019 Recently a scammer posed as a settlement agent and managed to convince two clients of a settlement agent to transfer $48,000 and $22,000 respectively to the scammer’s bank account on...
Consumer Protection
Bulletin
29 Jun 2020
20 November 2019 Recently a scammer posed as a settlement agent and managed to convince two clients of a settlement agent to transfer $48,000 and $22,000 respectively to the scammer’s bank account on...
Consumer Protection
Bulletin
29 Jun 2020
Building and Energy
Reports
06 Nov 2019
30 October 2019 Time is running out - have you completed your 2019 CPD points? With just two months remaining for the 2019 calendar year, Consumer Protection reminds you to check your Compulsory...
Consumer Protection
Bulletin
01 Nov 2019
31 October 2019 Uninhabitable tenancy complaints on the rise Consumer Protection has recently received a high number of complaints regarding unacceptable living conditions in rental properties, many...
Consumer Protection
Bulletin
31 Oct 2019

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Announcements

With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...
Consumer Protection
Department News
19 Nov 2015
Consumer Protection has taken action against a training provider offering courses in high risk work who has failed to provide the services which include submitting a licence application for workers who have completed the training. A & J Training and Assessing Pty Ltd, of Mandurah, and its sole Director Andre Edward Bucci , have entered into an enforceable undertaking requiring him to provide...
Consumer Protection
Media release
01 Oct 2015
Consumer Protection and WorkSafe would like to remind the community and travel industry about the importance of having an alert driver on express coach or bus services going from Western Australia to Victoria for the AFL Grand Final. Acting Commissioner for Consumer Protection Gary Newcombe said footy fans from Perth, heading across the Nullarbor, should seek assurances from coach or bus charter...
Consumer Protection
Alert
29 Sep 2015
A Kinross man who was the subject of a joint public warning by the Building Commission, Energy Safety and Consumer Protection in August has registered a new business name, prompting a renewed call for consumers to be vigilant when engaging anyone to carry out plumbing or gasfitting services. Last month’s warning stated that Hajir Mobin , trading as Danny’s Plumbing and Gas Services , may be...
Consumer Protection
Media release
07 Sep 2015
An unlicensed car dealer was fined $3,000 and ordered to pay costs of $3,400 by the Joondalup Magistrates Court on 10 July 2015. Robert Mark Thompson of Carramar had purchased 18 vehicles and sold 15 from October 2012 to April 2014 without having a licence as required by the Motor Vehicle Dealers Act. Mr Thompson was found guilty after Magistrate Gluestein rejected the defence argument that his...
Consumer Protection
Media release
13 Jul 2015
A Landsdale motor vehicle repairer has been fined $10,000 by the Joondalup Magistrates Court for operating his business after his licence had expired. Serugga Timothy Bukenya , trading as T.I.M Automotive Services , was also required to pay costs of $4,783 after being convicted on 19 June 2015 of breaching the Motor Vehicle Repairers Act. Mr Bukenya, who was originally granted a licence in 2010,...
Consumer Protection
Media release
22 Jun 2015
With Acting Consumer Protection Commissioner David Hillyard If you’re applying for a loan online the last thing you need is to lose money in the process but unfortunately that’s what has been happening to a number of people here in the West and over East. In the last few weeks consumers have contacted WA ScamNet at Consumer Protection after being defrauded by scammers posing as Mercury Money – a...
Consumer Protection
Department News
19 Jun 2015
A Wanneroo real estate agency and its licensee have been reprimanded and fined a total of $3,000 by the State Administrative Tribunal (SAT) over errors in accounting for the agency’s trust account. Urban WA Real Estate Pty Ltd and licence holder Robyn Angela Horsman were fined $1,500 each on 10 April 2015 and were ordered to pay total costs of $750. Consumer Protection took disciplinary action...
Consumer Protection
Media release
01 May 2015
A car yard has been fined $1,000 by the Bunbury Magistrates Court for selling a used vehicle while it was still under a repair order issued by Consumer Protection. Kavannaqc Pty Ltd , trading as Bunbury Car Warehouse , was also required to pay costs of $1,282 after pleading guilty on 23 April 2015 to breaching the Motor Vehicle Dealers Act. In March 2014, compliance officers from Consumer...
Consumer Protection
Media release
24 Apr 2015
The Perth Magistrates Court has given Westpoint Realty Pty Ltd (in liquidation) a $30,000 fine, its Director Norman Phillip Carey a $6,000 fine and ordered him to pay costs of $97,449 for making false or misleading representations to consumers. While handing down his decision on 12 March 2015, Magistrate Malone denied Mr Carey’s application for a spent conviction. Mr Carey was found guilty on 11...
Consumer Protection
Media release
13 Mar 2015

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