Important notice for presentations and events in the time of COVID-19 Consumer Protection WA cares for the health and wellbeing of its staff and the WA community. We will be assessing all events and presentations week by week to see if they can still go ahead with regards to COVID-19 restrictions...
The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
The Electrical Licensing Board (the Board) has adopted a new 'Fit and Proper' Guideline for Electrical Workers, that will come into effect as of Monday 4 May 2020 . The guideline requires all new applicants for an electrician's, electrical training or restricted electrical licence to provide a...
This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
A motor vehicle dealer is someone who: carries on the business of buying or selling vehicles; or a financier; or a car hire operator. sells or exchanges four or more vehicles in any 12 month period to or with persons who are not dealers.
In Western Australia the Motor Vehicle Repairers Act 2003 says: If you operate a motor vehicle repair business you must hold a Motor Vehicle Repair Business Licence (MRB). Individuals wishing to carry out classes of repair work on or to motor vehicles are required to hold a Motor Vehicle Repairer's...
Consumer Protection has a number of policies which articulate the principles that underpin our work. These policies guide our approach to promoting fair trading and consumer protection, whether we are providing information and advice, helping consumers resolve disputes or investigating complaints...
Your house, My home: Rethinking renting in WA Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020 . Did you know that it has been more than 10 years since the rental laws in Western Australia have been reviewed? With the high cost of owning a home, more Western Australians than...
Following the 12th fatality in 12 months in the Western Australian agricultural industry, WorkSafe Commissioner Darren Kavanagh announced an Inquiry and appointed an Independent Inquirer . The Inquiry will consider a range of issues and recommendations on matters that affect the safety performance...
1 April 2021 In this issue: Terminations and evictions after end of emergency rental laws Residential Rent Relief Grant Scheme Terminations and evictions after end of emergency rental laws The COVID-...
26 March 2021 In this issue: COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining national police checks End of COVID-19 licensing fee discount The COVID-19...
26 March 2021 In this issue: 2020 trust account audit due 31 March 2021 COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining national police checks Reminder: 2020...
26 March 2021 In this issue: COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining national police checks End of COVID-19 licensing fee discount The COVID-19...
26 March 2021 End of COVID-19 licensing fee discount and timeframes for national police checks In this issue: COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining...
In November 2020, two workers were in the process of tree lopping in a truck-mounted elevating work platform (EWP) when the boom-type EWP suffered a major structural failure, with the metal support...
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
11 February 2021 In this issue: Reminder: 2020 trust account audit report due soon Two new phases of Residential Rent Relief Grant Scheme Future renting WA - Negotiating guide now available Reminder...
21 January 2021 In this issue: Recent impersonation scams affecting the property industry Changes to mutual recognition laws Impersonation scams affecting the property industry Consumer Protection...
21 January 2021 In this issue: Recent impersonation scams affecting the property industry Changes to mutual recognition laws Impersonation scams affecting the property industry Consumer Protection...
With Acting Commissioner for Consumer Protection David Hillyard We're in a new financial year and Consumer Protection has considered previous complaint trends and emerging issues to help decide priorities for the 12 months ahead. It's not always possible to predict problems that will arise in the marketplace, however in a number of areas there are some obvious pointers we can act on. We call this...
A Padbury motor vehicle repairer who failed to disclose his criminal convictions has been reprimanded and banned from working in the industry in WA by the State Administrative Tribunal (SAT). Ean Jacob Rozario was deemed to be unfit to be the holder of a motor vehicle repairer’s certificate for failing to comply with a condition of his licence which required him to submit a National Police...
Catastrophic failure to manage a trust account and trading without a licence for three months has resulted in a WA real estate agent being fined $8,000 plus $832 in costs. Amanda Jones, formerly trading as Ray White Manjimup Districts, has pleaded guilty to nine charges, under the Real Estate and Business Agents Act. There were: seven charges of failing to correctly balance her trust account each...
On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...
Consumer Protection and WorkSafe would like to remind the community and travel industry about the importance of having an alert driver on express coach or bus services going from Western Australia to Victoria for the AFL Grand Final. Acting Commissioner for Consumer Protection Gary Newcombe said footy fans from Perth, heading across the Nullarbor, should seek assurances from coach or bus charter...
With Acting Consumer Protection Commissioner David Hillyard If you’re applying for a loan online the last thing you need is to lose money in the process but unfortunately that’s what has been happening to a number of people here in the West and over East. In the last few weeks consumers have contacted WA ScamNet at Consumer Protection after being defrauded by scammers posing as Mercury Money – a...
WorkSafe engaged Marsden Jacob Associates, an independent consulting firm, to undertake a Western Australian specific RIS process on the model WHS Regulations. The outcome of that process was the preparation of a WA RIS. This report and associated supporting documents are available on the WorkSafe website. More information
