Licence holders

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When you apply for a motor vehicle dealers licence you will need to specify the category of licence you are applying for. Dealer licence categories Dealers can be issued a licensed endorsed with one or more of the following categories: Category of licence Description of business A Vehicle sales...
Vehicle sellers
Refunds of licence fees will be considered with reference to the particular circumstances, and the requirements of the Real Estate and Business Agents Act 1978 (“the REBA Act”) and associated Regulations. The Commissioner may in “special circumstances” refund the whole or part of any fee paid for a...
Real estate agents and sales representatives
Consumer protection regularly produces and updates publications about real estate laws and licensing. The below links will provide you with real estate specific information. Bulletins Real estate bulletins issue 63 through to current Archive issues 1 - 62 (June 2011 - June 2014). Forms Application...
Real estate agents and sales representatives
Participants operating outside of the Western Australia, or in its remote and regional areas, will be given adequate opportunities to obtain their CPD points. A remote participant is any participant whose principal place of business falls outside a 100 km radius of Perth or Busselton. To assist...
Settlement agents and conveyancers
Each year, participants must obtain six CPD points by completing selected activities. Consumer Protection reviews the needs of the industry annually and prescribes the core and elective CPD subjects for the coming year. Only Consumer Protection approved activities can attract CPD points. Training...
Settlement agents and conveyancers
Consignment trust accounts Before taking any vehicle under a consignment agreement, the dealer must be permitted to do so in accordance with their licence and have opened a 'Consignment Trust Account' in which to deposit the funds. Licence Dealers must obtain the Commissioner’s approval to remove...
Auditing motor vehicle dealers
Key requirements under the Motor Vehicle Dealers Act As a licensed motor vehicle dealer you must: Ensure your licence is current and that you have a current certificate of authorised premises for your place of business. Ensure that the motor vehicle salespersons and yard managers you employ have a...
Motor vehicle sellers
Motor vehicle salesperson's licence What is a motor vehicle salesperson? A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles (e.g. write up purchase contracts). Complete sales...
Motor vehicle sellers
Consumer Protection produces and amends legislation, codes of practice , guidelines, and general consumer information. Where public comment is being invited for state legislation, draft copies of the documents are placed on this page. Status: Closed 29 February 2012 Information on current...
Consultations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
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Publications

26 March 2020 All agents who hold a current triennial certificate and have held or received monies in trust during the 2019 calendar year are reminded that they must lodge an audit report with the...
Consumer Protection
Bulletin
15 Apr 2020
19 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for land valuers to be aware of their obligations in...
Consumer Protection
Bulletin
20 Mar 2020
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for real estate agents, business agents, sales...
Consumer Protection
Bulletin
15 Apr 2020
News you can use, delivered straight to your inbox! Each month Consumer Protection sends topical bulletins filled with helpful information to the motor vehicle industry, including tailored...
Consumer Protection
Form – registration
12 Mar 2020
20 December 2019 Changes to the Land Valuers Licensing Act 1978 Changes to the Land Valuers Licensing Act 1978 (the Act) which come into effect from 1 January 2020 include: Increasing penalties from...
Consumer Protection
Bulletin
05 Mar 2020
Motor vehicle industry bulletins provide topical information and reminders for those in the motor vehicle industry, including repairers and dealers. Have you subscribed? Make sure you are up to date...
Consumer Protection
Bulletin
03 Nov 2020
28 February 2020 Consumer Protection is warning tenants to be aware of any electric shocks or tingles at their residential premises and ensure they are reported to their electrical network operator...
Consumer Protection
Bulletin
15 Apr 2020
18 February 2020 Let us know your thoughts on renting in WA On Friday 20 December 2019, Consumer Protection released a consultation paper to commence the review of the Residential Tenancies Act 1987...
Consumer Protection
Bulletin
16 Apr 2020
The Western Australian strategy and framework for the prevention and management of work-related musculoskeletal disorders are intended as useful resources for stakeholders who can influence...
WorkSafe
Information
11 Feb 2020
ThinkSafe is the Department of Mines, Industry Regulation and Safety’s flagship online publication for workplace safety and health in Western Australia. ThinkSafe magazine - September 2020 ThinkSafe...
WorkSafe
Newsletter
01 Oct 2020

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Announcements

The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building and Energy
Department News
07 Dec 2015
With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...
Consumer Protection
Department News
19 Nov 2015
Consumer Protection has taken action against a training provider offering courses in high risk work who has failed to provide the services which include submitting a licence application for workers who have completed the training. A & J Training and Assessing Pty Ltd, of Mandurah, and its sole Director Andre Edward Bucci , have entered into an enforceable undertaking requiring him to provide...
Consumer Protection
Media release
01 Oct 2015
Consumer Protection and WorkSafe would like to remind the community and travel industry about the importance of having an alert driver on express coach or bus services going from Western Australia to Victoria for the AFL Grand Final. Acting Commissioner for Consumer Protection Gary Newcombe said footy fans from Perth, heading across the Nullarbor, should seek assurances from coach or bus charter...
Consumer Protection
Alert
29 Sep 2015
A Kinross man who was the subject of a joint public warning by the Building Commission, Energy Safety and Consumer Protection in August has registered a new business name, prompting a renewed call for consumers to be vigilant when engaging anyone to carry out plumbing or gasfitting services. Last month’s warning stated that Hajir Mobin , trading as Danny’s Plumbing and Gas Services , may be...
Consumer Protection
Media release
07 Sep 2015
An unlicensed car dealer was fined $3,000 and ordered to pay costs of $3,400 by the Joondalup Magistrates Court on 10 July 2015. Robert Mark Thompson of Carramar had purchased 18 vehicles and sold 15 from October 2012 to April 2014 without having a licence as required by the Motor Vehicle Dealers Act. Mr Thompson was found guilty after Magistrate Gluestein rejected the defence argument that his...
Consumer Protection
Media release
13 Jul 2015
A Landsdale motor vehicle repairer has been fined $10,000 by the Joondalup Magistrates Court for operating his business after his licence had expired. Serugga Timothy Bukenya , trading as T.I.M Automotive Services , was also required to pay costs of $4,783 after being convicted on 19 June 2015 of breaching the Motor Vehicle Repairers Act. Mr Bukenya, who was originally granted a licence in 2010,...
Consumer Protection
Media release
22 Jun 2015
With Acting Consumer Protection Commissioner David Hillyard If you’re applying for a loan online the last thing you need is to lose money in the process but unfortunately that’s what has been happening to a number of people here in the West and over East. In the last few weeks consumers have contacted WA ScamNet at Consumer Protection after being defrauded by scammers posing as Mercury Money – a...
Consumer Protection
Department News
19 Jun 2015
A Wanneroo real estate agency and its licensee have been reprimanded and fined a total of $3,000 by the State Administrative Tribunal (SAT) over errors in accounting for the agency’s trust account. Urban WA Real Estate Pty Ltd and licence holder Robyn Angela Horsman were fined $1,500 each on 10 April 2015 and were ordered to pay total costs of $750. Consumer Protection took disciplinary action...
Consumer Protection
Media release
01 May 2015
A car yard has been fined $1,000 by the Bunbury Magistrates Court for selling a used vehicle while it was still under a repair order issued by Consumer Protection. Kavannaqc Pty Ltd , trading as Bunbury Car Warehouse , was also required to pay costs of $1,282 after pleading guilty on 23 April 2015 to breaching the Motor Vehicle Dealers Act. In March 2014, compliance officers from Consumer...
Consumer Protection
Media release
24 Apr 2015

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