Licence holders

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A car market is a market provided by a registered car market operator who does not own the secondhand vehicles which are displayed for sale. It is not an auction premises. Vehicles displayed for sale at a car market cannot be owned by other licensed dealers. Quite often, a car market will be used...
Vehicle sellers
A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers
A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...
Vehicle sellers
Participants operating outside of the State, or in its remote and regional areas, will be given adequate opportunities to obtain their CPD points. Remote (regional WA) participants A remote participant is any participant whose principal place of business falls outside a 100km radius of: Perth,...
Real estate agents and sales representatives
Mandatory activities Each year, participants must obtain ten CPD points. Consumer Protection will review the needs of the industry annually. Mandatory activities are paid for by Consumer Protection*. Participants are required to attend mandatory activities each year that are relevant to their...
Real estate agents and sales representatives
Laws that apply to debt collectors Fair Trading Act 2010 This Act is based on the Trade Practices Act 1974 (Commonwealth) and mirrors its misconduct prohibitions. Unauthorised Documents Act 1961 This Act bans the design of collection letters of demand so that they resemble court documents...
Debt collector restrictions and conduct
The Debt Collectors Licensing Act 1964 sets out the licensing requirements for debt collectors operating in Western Australia and their duty to handle trust funds responsibly. Who needs a licence? Anyone who carries on the business of, exercises the functions of or in any way holds themselves out...
Becoming a debt collector
Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks for a key to be cut to fit his door and shows...
Guarantees and warranties
The compulsory professional development (CPD) program is designed to increase the knowledge, skills and professionalism of those working in the settlement industry. The aim of the program is to increase Consumer Protection and promote consumer confidence in the settlement industry. The CPD program...
Settlement agents and conveyancers
The Settlement Agents Act 1981 (the Act) imposes serious obligations on the settlement industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a court or initiating disciplinary...
Settlement agents and conveyancers

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Publications

The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
WorkSafe
Information
15 Jun 2021
WorkSafe has identified instances where demolition work was conducted without first removing asbestos-containing materials. Recently, workers may have been exposed to asbestos while carrying out...
WorkSafe
Alert
17 Sep 2020
Notice of appointment (for adjudictaors appointed under the Contruction Contracts Act 2004 WA)
Building and Energy
Form – notification
05 Jun 2020
Contruction Contracts Act 2004 (WA)
Building and Energy
Form – notification
05 Jun 2020
18 May 2020 As you may be aware the Residential Tenancies (COVID-19 Response) Act 2020 (the Act) has now been enacted to address the hardship being experienced by both tenants and landlords as a...
Consumer Protection
Bulletin
19 May 2020
7 May 2020 COVID-19 and property access – an update This bulletin supersedes real estate industry bulletin 220 issued on 6 April 2020. This information does not apply during the current COVID-19...
Consumer Protection
Bulletin
03 Feb 2021
23 April 2020 You may recall recent changes to the Settlement Agents Act 1981 (the SA Act) which came into effect on 1 January 2020. This means you are now required to meet your annual compulsory...
Consumer Protection
Bulletin
23 Apr 2020
23 April 2020 You probably recall changes to the Real Estate and Business Agents (General) Regulations 1979 which came into effect on 1 January 2020. This means if you’re a real estate agent,...
Consumer Protection
Bulletin
23 Apr 2020
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020
It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
02 Mar 2022

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