Licence holders

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Mandatory activities Each year, participants must obtain ten CPD points. Consumer Protection will review the needs of the industry annually. Mandatory activities are paid for by Consumer Protection*. Participants are required to attend mandatory activities each year that are relevant to their...
Real estate agents and sales representatives
Laws that apply to debt collectors Fair Trading Act 2010 This Act is based on the Trade Practices Act 1974 (Commonwealth) and mirrors its misconduct prohibitions. Unauthorised Documents Act 1961 This Act bans the design of collection letters of demand so that they resemble court documents...
Debt collector restrictions and conduct
The Debt Collectors Licensing Act 1964 sets out the licensing requirements for debt collectors operating in Western Australia and their duty to handle trust funds responsibly. Who needs a licence? Anyone who carries on the business of, exercises the functions of or in any way holds themselves out...
Becoming a debt collector
Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks for a key to be cut to fit his door and shows...
Guarantees and warranties
The compulsory professional development (CPD) program is designed to increase the knowledge, skills and professionalism of those working in the settlement industry. The aim of the program is to increase Consumer Protection and promote consumer confidence in the settlement industry. The CPD program...
Settlement agents and conveyancers
The Settlement Agents Act 1981 (the Act) imposes serious obligations on the settlement industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a court or initiating disciplinary...
Settlement agents and conveyancers
Some licence applications, or documents required in support of an application, are required to be signed or certified by an authorised witness. This should be done in accordance with the Department of Justice’s Information Fact Sheet 3 (PDF) available from their Witnessing Documents web page...
Occupations requiring licensing
As a licensee, registration or permit holder you must notify Building and Energy of a change in the residential, business, postal or email address, or a change to your mobile or landline telephone number. Please note: Late notification of changes may result in a penalty. Builders, building...
Change of contact details
The Motor Vehicle Repairers Act 2003 (the Act) imposes serious obligations on licensed repair business operators and the way they operate their business. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a...
Motor vehicle repairers
Not every business in the motor repair and servicing industry requires a repair business licence. Vehicle and parts manufacturers are exempt if they do not actually repair vehicles. If you manufacture parts but do not fit them to a vehicle you will not require a licence. The question you must ask...
Motor vehicle repairers

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Publications

The Western Australian strategy and framework for the prevention and management of work-related musculoskeletal disorders are intended as useful resources for stakeholders who can influence...
WorkSafe
Information
11 Feb 2020
ThinkSafe is the Department of Mines, Industry Regulation and Safety’s flagship online publication for workplace safety and health in Western Australia. ThinkSafe magazine - September 2020 ThinkSafe...
WorkSafe
Newsletter
01 Oct 2020
30 January 2020 Pool safety - it's everyone's responsibility When a property has a pool or portable pool it’s important to ensure full compliance with safety requirements to prevent drowning deaths...
Consumer Protection
Bulletin
17 Feb 2020
29 January 2020 Reminder - 2019 audit report deadline approaching! All agents who hold a current triennial certificate and have held or received monies in trust during the 2019 calendar year must...
Consumer Protection
Bulletin
29 Jan 2020
THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY. The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26...
WorkSafe
Information
14 Jan 2020
In 2019 WorkSafe Western Australia, together with Dial Before You Dig and the Health Department held information sessions aimed at demolition licence holders, with a focus on: the Occupational Safety...
WorkSafe
Information
03 Feb 2020
24 December 2019 Changes have been made to the Settlement Agents Act 1981 (the Act), which will come into effect on 1 January 2020. This bulletin provides a brief overview of the more significant...
Consumer Protection
Bulletin
08 Jan 2020
24 December 2019 A Bill was passed by the Parliament in September 2019 which amends parts of the Real Estate and Business Agents Act 1978 (the REBA Act) from 1 January 2020. This bulletin provides a...
Consumer Protection
Bulletin
02 Jan 2020
23 December 2019 New Residential tenancy laws The Consumer Protection Legislation Amendment Bill 2018 passed through parliament recently, bringing changes to the REBA Act and residential tenancy laws...
Consumer Protection
Bulletin
09 Jan 2020
Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a motor vehicle dealer. Learn Attend a relevant...
Consumer Protection
Flyers
11 Dec 2019

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