Licence holders

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Mandatory activities Each year, participants must obtain ten CPD points. Consumer Protection will review the needs of the industry annually. Mandatory activities are paid for by Consumer Protection*. Participants are required to attend mandatory activities each year that are relevant to their...
Real estate agents and sales representatives
Laws that apply to debt collectors Fair Trading Act 2010 This Act is based on the Trade Practices Act 1974 (Commonwealth) and mirrors its misconduct prohibitions. Unauthorised Documents Act 1961 This Act bans the design of collection letters of demand so that they resemble court documents...
Debt collector restrictions and conduct
The Debt Collectors Licensing Act 1964 sets out the licensing requirements for debt collectors operating in Western Australia and their duty to handle trust funds responsibly. Who needs a licence? Anyone who carries on the business of, exercises the functions of or in any way holds themselves out...
Becoming a debt collector
Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks for a key to be cut to fit his door and shows...
Guarantees and warranties
The compulsory professional development (CPD) program is designed to increase the knowledge, skills and professionalism of those working in the settlement industry. The aim of the program is to increase Consumer Protection and promote consumer confidence in the settlement industry. The CPD program...
Settlement agents and conveyancers
The Settlement Agents Act 1981 (the Act) imposes serious obligations on the settlement industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a court or initiating disciplinary...
Settlement agents and conveyancers
Some licence applications, or documents required in support of an application, are required to be signed or certified by an authorised witness. This should be done in accordance with the Department of Justice’s Information Fact Sheet 3 (PDF) available from their Witnessing Documents web page...
Occupations requiring licensing
As a licensee, registration or permit holder you must notify Building and Energy of a change in the residential, business, postal or email address, or a change to your mobile or landline telephone number. Please note: Late notification of changes may result in a penalty. Builders, building...
Change of contact details
The Motor Vehicle Repairers Act 2003 (the Act) imposes serious obligations on licensed repair business operators and the way they operate their business. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a...
Motor vehicle repairers
Not every business in the motor repair and servicing industry requires a repair business licence. Vehicle and parts manufacturers are exempt if they do not actually repair vehicles. If you manufacture parts but do not fit them to a vehicle you will not require a licence. The question you must ask...
Motor vehicle repairers

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Publications

Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a motor vehicle dealer. Learn Attend a relevant...
Consumer Protection
Flyers
11 Dec 2019
Motor vehicle repair business licence or motor vehicle repairer's certificate: what's the difference? Are you: the owner of a motor vehicle repair business? a self-employed motor vehicle repairer?...
Consumer Protection
Flyers
02 Dec 2019
29 November 2019 In this issue: Update to family domestic violence regulations. Update to family domestic violence regulations From 12 October 2019 the regulations to the Residential Tenancies Act...
Consumer Protection
Bulletin
29 Nov 2019
20 November 2019 Recently a scammer posed as a settlement agent and managed to convince two clients of a settlement agent to transfer $48,000 and $22,000 respectively to the scammer’s bank account on...
Consumer Protection
Bulletin
29 Jun 2020
20 November 2019 Recently a scammer posed as a settlement agent and managed to convince two clients of a settlement agent to transfer $48,000 and $22,000 respectively to the scammer’s bank account on...
Consumer Protection
Bulletin
29 Jun 2020
Building and Energy
Reports
06 Nov 2019
30 October 2019 Time is running out - have you completed your 2019 CPD points? With just two months remaining for the 2019 calendar year, Consumer Protection reminds you to check your Compulsory...
Consumer Protection
Bulletin
01 Nov 2019
31 October 2019 Uninhabitable tenancy complaints on the rise Consumer Protection has recently received a high number of complaints regarding unacceptable living conditions in rental properties, many...
Consumer Protection
Bulletin
31 Oct 2019
This directory contains licence holders licensed to perform all restricted asbestos work in accordance with Part 5 of the Occupational Safety and Health Regulations 1996. Please refer to the Licence...
WorkSafe
Information
29 Oct 2019
This directory contains licence holders licensed to perform all restricted asbestos work in accordance with Part 5 of the Occupational Safety and Health Regulations 1996. Please refer to the Licence...
WorkSafe
Information
03 Sep 2020

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