Licence holders

Topics

Building disputes Disputes (building service or home building work contract complaints) Any person adversely affected by the carrying out of a regulated building service may lodge a complaint alleging that a building service has not been carried out in a proper and proficient manner or is faulty or...
Compliance and audit
A motor vehicle repair business licence is required if you are an owner of a motor vehicle repair business, a self-employed motor vehicle repairer or operate a mobile repair business. Before your licence can be approved by the Commissioner for Consumer Protection, you must be a certified repairer...
Motor vehicle repairers
Under the Motor Vehicle Repairers Act, motor vehicle repair businesses are required to hold a business licence but they are no longer required to hold separate or additional licenses for each and every class of motor vehicle repairs. A repair business must ensure repair work is only carried out by...
Motor vehicle repairers
The Land Valuers Licensing Act 1978 (the Act) and Land Valuers Licensing Regulations 1979 (the Regulations) impose serious obligations on the land valuing industry and the way it operates. Failing to meet these obligations can result in the Department issuing an infringement notice, prosecuting...
Land valuers
The Proactive Compliance program assists land valuers in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice. This is achieved through voluntary visits and industry seminars. Proactive compliance visits The visits are designed to educate land...
Land valuers
Rule 23 of the Licensed Valuers Code of Conduct states a licensed valuer shall maintain a risk management program. Risk management in the context of the land valuation industry requires an appreciation of best practice valuation practices and procedure. At minimum, risk management programs are...
Land valuers
A licence may be granted when an applicant can demonstrate they are of good character and repute, competent to carry out the duties of a licensed valuer and they meet the requirements of one of the following categories. Category 1 A Life Fellow, Fellow or Associate of the Australian Property...
Land valuers
Land valuers licensing, registration and code of conduct The land valuation involves inspecting the property, ascertaining legal ownership and the interest held and gathering relevant information such as the prices similar properties sell for. Other factors come into the valuation, such as the...
Land valuers
Settlement agents licensing, registration and code of conduct In Western Australia, there are two ways a person may arrange settlements or carry on business as a real estate settlement agent (individual, company, or partnership), or a business settlement agent (individual, company, or partnership...
Settlement agents and conveyancers
A dealer must maintain a register of the vehicles bought and sold. A separate register must be held at each authorised premises. Dealers may use either paper bound or electronic dealer registers. A register must be available for inspection by authorised inspectors from the Department of Mines,...
Selling vehicles

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Publications

31 October 2019 Uninhabitable tenancy complaints on the rise Consumer Protection has recently received a high number of complaints regarding unacceptable living conditions in rental properties, many...
Consumer Protection
Bulletin
31 Oct 2019
This directory contains licence holders licensed to perform all restricted asbestos work in accordance with Part 5 of the Occupational Safety and Health Regulations 1996. Please refer to the Licence...
WorkSafe
Information
29 Oct 2019
This directory contains licence holders licensed to perform all restricted asbestos work in accordance with Part 5 of the Occupational Safety and Health Regulations 1996. Please refer to the Licence...
WorkSafe
Information
03 Sep 2020
The Consumer Protection Public Naming of Traders Policy was reviewed and updated in June 2019. “Naming” is the public identification of a trader reasonably suspected of contravening the Australian...
Consumer Protection
Policies
24 Dec 2019
The Consumer Protection Disclosure Policy was reviewed and updated in September 2019. In the course of its operations, Consumer Protection obtains or has access to a wide range of information. Some...
Consumer Protection
Policies
24 Dec 2019
The Consumer Protection Media Policy was reviewed and updated in January 2019. The Media Policy provides all Consumer Protection officers with guidelines about which officers are authorised to...
Consumer Protection
Policies
24 Dec 2019
Building Services Board policy for applying for registration under mutual recognition legislation.
Building and Energy
Policies
21 Oct 2019
Commonly reported trust account audit qualifications for settlement agents and how to deal with them The following list of questions are commonly reported and should be used as a guide. 1. Monthly...
Consumer Protection
Fact sheet
27 Sep 2019
Building and Energy's investigation into the cause of the electric shock is summarised in this report.
Building and Energy
Reports
27 Sep 2019
12 September 2019 Trust account management reminders This year there have been a number of prosecutions in the real estate industry resulting in significant fines due to the mismanagement of trust...
Consumer Protection
Bulletin
12 Sep 2019

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