A supplier guarantees that the goods will do the job the consumer was told they would. The ‘fit for purpose’ guarantee A supplier guarantees that goods will be reasonably fit for any purpose that the supplier or the consumer specified – the goods will do the job the consumer was told they would...
Description of goods must be accurate Suppliers and manufacturers guarantee that the description of goods for example, in a catalogue or television commercial is accurate. This does not apply to goods bought at auction. Matching description If the goods do not match the description for example, the...
Acceptable quality Goods must be of an acceptable quality. Acceptable quality has a number of factors, including that the goods will be safe to use, and that they will be reasonably durable. Acceptable quality is determined by what a reasonable consumer fully familiar with the goods would regard as...
Whether you have to provide a refund, repair, replacement or compensation to a consumer for problems with goods or services depends on whether you have met consumer guarantees set by Australian law. You are responsible for understanding your legal obligations. Australia’s consumer protection...
Always choose a licensed motor vehicle repairer, by Consumer Protection
Your car is one of your biggest assets, so why trust it to an unqualified mechanic? If they don’t do the job properly you are putting yourself, your passengers and other road users at risk. A licensed mechanic has been declared fit and proper, and this means...
When you buy a second hand vehicle it is best to try to obtain one with a full service history and log books. If the vehicle doesn’t have a log book, buy one so you can record all servicing repairs on the vehicle. It will help you sell it later. When booking your vehicle in for a service, clearly...
A new vehicle comes with a vehicle service book (log book) which outlines when the vehicle should be serviced and what type of maintenance should be done. To keep your vehicle in good working order the service/maintenance schedule should be followed. The service book also gives a service history of...
When you buy a vehicle you should inspect it thoroughly. An independent vehicle inspection can help identify problems and assess the value of the car accurately. It can also help you to negotiate the sale price. There are numerous reputable organisations that can perform this inspection for you...
Dermatitis simply means inflammation of the skin. What is Contact Dermatitis? Contact Dermatitis is an inflammation that occurs when a substance comes into contact with skin. The skin is irritated. This may be in the form of either an allergy or more commonly an irritant reaction. How does the skin...
You may pick up a good bargain by buying a vehicle at auction. You may be able to negotiate a contract to buy the vehicle, or buy the vehicle on the 'fall of the hammer'. In the event that an auction house will not allow a test drive, you should make a thorough inspection of the vehicle ...
Who should complete this application This form can be used by motor vehicle dealers, repair businesses, car market operators or holders of an Exemption from the Motor Vehicle Dealers Act. Any...
For most people a motor vehicle will be the second most expensive purchase they will make. In terms of maintenance it will likely be the most expensive. It is in your best interest to find a vehicle...
This guide provides information on the ACL for car rental businesses. It covers key aspects of the law such as contract terms, deposits and refunds, focusing on issues where: industry bodies have...
This guide provides information on the ACL for the motor car and motorcycle sales and repair industries. It covers issues about which industry bodies have requested more detailed guidance and which...
Introduction Most complaints the Department of Mines, Industry Regulation and Safety (DMIRS) receives regarding motor vehicles are about warranty repairs. The purpose of this booklet is to help you...
Publication last updated 21 April 2021 A guide to the correct procedures to dispose of uncollected goods. Though this guide was developed in partnership with the MTA, it is not just for the motor...
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 November 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, BP, Caltex/Ampol and Coles Express hiking by...
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 November 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, 7-Eleven, BP, Caltex Woolworths and Coles Express hiking by between...
Laws that regulate the sale of motor vehicles on consignment in WA are under review with a ban being considered as one of the options. Consumer Protection has begun consulting the industry and community about the future of these laws, proposing three options: maintaining the status quo; strengthening the consumer safeguards and training requirements; or banning consignment sales altogether. The...
The Work Health and Safety Bill 2019 was passed by Parliament on 3 November 2020 and is awaiting royal assent. When assented, the WHS Act will not be operational until regulations are complete. Work to develop the regulations is presently underway and will continue in 2021. The new Work Health and Safety Act 2019 (WHS Act) will replace the current Occupational Safety and Health Act 1984, and...
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 October 2020, most branded retailers are hiking their ULP price: 7-Eleven, BP and Coles Express hiking by between 42-43 cpl up to 145.9 cpl;...
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 October 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; Caltex, BP and Caltex...
The average price of regular unleaded petrol (ULP) is set to increase by 30 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 October 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; BP, Caltex and Caltex Woolworths...
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 134.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 September 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; Caltex up to 145.9 cpl;...
The average price of regular unleaded petrol (ULP) is set to increase by around 29 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 September 2020, most branded retailers are hiking their ULP price: Caltex hiking by up to 43 cpl up to 145.9 cpl; Caltex Woolworths and Coles...
The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 131.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 September 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, BP and Coles Express hiking by between 40-41 cpl up to 143.9...
