Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- DMIRS COVID-19 coronavirus
  Information for employers and employees
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, COVID-19, and how to contact Wageline and stay informed.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Who is in the WA state system, key features of the state system, recent inquiries, reviews, and committees.
- Changes to state employment laws
  Information on 2022 changes to state employment laws in Western Australia.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Tool box
  Events, statistics and educational resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical occupational safety and health law
  Safety and health legislation prior to 2022.
- Historical mines and petroleum guidance
  Safety and health guidance under the legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Motor industry

Topics

Motor vehicle yard manager

A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...

Vehicle sellers

27 Feb 2014

Motor vehicle dealer premises

The Motor Vehicle Dealers Act requires each applicant for a dealer's licence operate from premises suitable for the type of business for which the licence is sought. The Commissioner for Consumer Protection also maintains records of these premises to assist it with decisions, such as whether the...

Vehicle sellers

27 Feb 2014

Itemised bills for services

Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...

Receipts

26 Feb 2014

New car warranties and services

New vehicle (manufacturer's) warranties When you buy a new vehicle the manufacturer will "guarantee" the vehicle, usually for a limited period of time, provided the vehicle is used correctly. This guarantee is known as a manufacturer's warranty or 'express warranty' because it is 'expressed',...

Buying a vehicle or boat

26 Feb 2014

Vehicle warranties

When you buy a vehicle from a dealer, it will come with a warranty - a manufacturer's warranty if it is new, and a statutory (dealer's) warranty if it is second-hand. Note: Older second-hand vehicles and some types of vehicles may not be covered by the statutory warranty imposed by the Motor...

Buying a vehicle or boat

26 Feb 2014

Consumer guarantee – reasonable time

Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...

Guarantees and warranties

25 Feb 2014

Consumer guarantee – repairs and spare parts

Manufacturers guarantee to take reasonable steps to provide spare parts and repair facilities, a place that can fix the consumer’s goods, for a reasonable time after purchase. If the manufacturer does not have an office in Australia, the importer takes on these responsibilities. Example: A consumer...

Guarantees and warranties

25 Feb 2014

Consumer guarantee – title, possession and securities

Title to goo ds Suppliers guarantee they have the right to sell the goods (clear title), unless the supplier alerted the consumer before the sale that they had ‘limited title’. If goods are sold with limited title, any other person with ownership rights—for example, a person owed money by the...

Guarantees and warranties

25 Feb 2014

Consumer guarantee – goods will be fit for purpose

A supplier guarantees that the goods will do the job the consumer was told they would. The ‘fit for purpose’ guarantee A supplier guarantees that goods will be reasonably fit for any purpose that the supplier or the consumer specified – the goods will do the job the consumer was told they would...

Guarantees and warranties

25 Feb 2014

Consumer guarantee – goods will match description or sample

Description of goods must be accurate Suppliers and manufacturers guarantee that the description of goods for example, in a catalogue or television commercial is accurate. This does not apply to goods bought at auction. Matching description If the goods do not match the description for example, the...

Guarantees and warranties

25 Feb 2014

Publications

Motor Vehicle Repairer's Licensing FAQ

Motor vehicle repairers and repair businesses operating in Western Australia are regulated under the Motor Vehicle Repairers Act 2003 (the Act). The Act requires all motor vehicle repair businesses...

Consumer Protection

Fact sheet

28 Sep 2021

Consignment trust account for a motor vehicle dealer

READ

Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as practicable when a Trust Account is opened...

Consumer Protection

Form – application

09 Aug 2022

Application to change partners or directors (Motor vehicles)

READ

Who should complete this application This form can be used by motor vehicle dealers, repair businesses, car market operators or holders of an Exemption from the Motor Vehicle Dealers Act. Any...

Consumer Protection

Form – application

22 Dec 2022

Repairs to your Motor Vehicle

READ

For most people a motor vehicle will be the second most expensive purchase they will make. In terms of maintenance it will likely be the most expensive. It is in your best interest to find a vehicle...

Consumer Protection

Fact sheet

22 Aug 2017

Rental cars - An industry guide to the ACL

READ

This guide provides information on the ACL for car rental businesses. It covers key aspects of the law such as contract terms, deposits and refunds, focusing on issues where: industry bodies have...

Consumer Protection

Fact sheet

09 Jan 2017

Motor vehicle sales and repairs - An industry guide to the ACL

READ

This guide provides information on the ACL for the motor car and motorcycle sales and repair industries. It covers issues about which industry bodies have requested more detailed guidance and which...

Consumer Protection

Fact sheet

13 Jan 2023

Motor Vehicle Repairer Licensing - Locksmiths

READ

Motor vehicle repairers licensing for locksmiths - Guidelines for licence applicants

Consumer Protection

Guide / handbook

27 May 2014

Motor Vehicle Repair Licence Frequently Asked Questions

READ

Motor Vehicle Repairers Licensing Frequently Asked Questions

Consumer Protection

Information

30 May 2014

Mini Motorcylces and Mini Scooters

READ

Mini Motorcycles and Mini Scooters Notice for Retailers

Consumer Protection

Fact sheet

29 May 2014

Have I got a Deal for You WA MV Dealers

READ

Have I got a deal for you An advertising Guide for WA Motor Vehicle Dealers

Consumer Protection

Brochure

29 May 2014

Announcements

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl to 171.9 cpl; 7-Eleven, Caltex/Ampol and Caltex...

Consumer Protection

Media release

25 May 2021

$14,000 in on the spot fines for fuel outlets breaking FuelWatch rules

Ten infringement notices of $1,000 and one for $4,000 issued to fuel outlets Discrepancies found in price reported to FuelWatch or on signboard Fuel retailers warned to report and display prices that match bowser price Infringement notices amounting to $14,000 have been issued by Consumer Protection to 11 fuel outlets in WA since 1 January 2020 over breaches of FuelWatch laws. Most of the...

Consumer Protection

Media release

20 May 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 157.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl to 171.9 cpl; Caltex Woolworths, BP, 7-Eleven...

Consumer Protection

Media release

18 May 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by 43 cpl to 171.9 cpl; 7-Eleven, BP, Caltex/Ampol and Caltex...

Consumer Protection

Media release

11 May 2021

Licensing of motor vehicle dealers in WA “not just red tape” (Viktor Aleksoski)

Rivervale man fined $4,000 for dealing more than 40 vehicles with no licence Magistrate says licensing important for safety and protection of consumers Consumer Protection urges the community to report any illegal sales A Magistrate has reminded the community that the licensing of motor vehicle dealers in WA is “not just red tape” as he fined a Rivervale man $4,000 for illegal sales while being...

Consumer Protection

Media release

06 May 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 5 May 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, Caltex and Coles Express hiking by 42-44 cpl to 169.9 cpl; BP to 168...

Consumer Protection

Media release

04 May 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-44 cpl to 169.9 cpl; Puma to 169.7 cpl; BP...

Consumer Protection

Media release

27 Apr 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 April 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, Caltex/Ampol and Coles Express hiking by 42-46 cpl to...

Consumer Protection

Media release

20 Apr 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-46 cpl to 169.9 cpl; Caltex/Ampol, Caltex...

Consumer Protection

Media release

13 Apr 2021

Panel beater prosecution drives home consumer rights (Raymond John Goodall / The Force in Smash Repairs)

$18,000 in fines for consumer law offences and unlicensed repair work. Mr Goodall ordered to pay $2,200 and $800 compensation to two clients. Case follows a Consumer Protection warning last year and a 2012 conviction. A Bayswater panel beater has been fined a total of $18,000 and ordered to pay $3,000 in compensation after pleading guilty to several consumer law breaches and operating without a...

Consumer Protection

Media release

08 Apr 2021

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