Motor industry

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The Disposal of Uncollected Goods Act 1970 (DUG Act) is being reviewed to examine the processes for disposing of uncollected goods Status: CLOSED , closed 31 October 2019. Background The purpose of this review is to update the DUG Act’s provisions, which are outdated and do not take into account...
Consultations
The department is seeking your comments regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)) . The following videos have been produced to provide information regarding the consultation process: Work Health and Safety Regulations...
Information sessions and workshops
Public comment ended 31 August 2018 - THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY The Western Australian Government is seeking your comments on the proposals to modernise Western Australia’s WHS laws. Background On 12 July 2017, the Government’s...
Work health and safety legislation reform
A compulsory recall of vehicles fitted with defective Takata airbags was announced in February 2018. The below information will help you understand your responsibilities in relation to the recall. [scald=6861:image_medium {"link":" https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-...
Standards, recalls and bans
When there is a disaster such as a fire, flood, storm or earthquake a vehicle can suffer various degrees of damage. If you are in the market for a second-hand vehicle you should be aware of the different obligations motor vehicle dealers, insurance companies and private sellers have to comply with...
Servicing, repair and towing
Forms The following forms are for dealers, yard managers and salespeople, including application forms for: licences, including renewals and duplicates exemptions special occasion permits change premises, change to partner or director, employment Licences Application for a motor vehicle dealer...
Vehicle sellers
Lanie Chopping is the current Commissioner for Consumer Protection in Western Australia and Acting Executive Director, Consumer Protection (Department of Mines, Industry Regulation and Safety). Prior to being appointed to act in this role from January 2020, Lanie was the head of the Priorities...
About us
This is the second stage in the review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed, Friday 18 December 2015 Consumer Protection sought the community’s views about options for reforming the laws regulating motor vehicle dealers, yard managers,...
Consultations
The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2020 23 December - Second warning about tradesman who allegedly owes $16,000 (...
Compliance actions
As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing

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Publications

Does your vehicle need repairs? Follow these tips to protect your asset and your family. 1 Research. Before you book your car in for a service, new tyres or repairs ask for recommendations from your...
Consumer Protection
Flyers
02 Dec 2019
The Regional Services Review - Consultation Paper is now available for all stakeholders to have their say.
Corporate
Consultations / public comment
16 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
12 Sep 2019
Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...
WorkSafe
Information
14 Jan 2020
Background to the review The Department of Mines Industry Regulation and Safety recently completed a combined review of legislation regulating motor vehicle dealers and repairers. Cabinet has...
Consumer Protection
Reports
12 Sep 2019
The Disposal of Uncollected Goods Act 1970 (the DUG Act) was introduced in 1970 following a report by the Law Reform Commission (LRC report) which recommended that legislation be enacted to permit a...
Consumer Protection
Discussion paper
26 Jun 2019
Who needs to complete this form? Motor vehicle dealers who did not receive any trust funds for the audit period may be required to lodge this declaration with Consumer Protection. Why complete this...
Consumer Protection
Form – notification
21 Jun 2019
Who needs to complete this form Motor vehicle dealers and motor vehicle repair businesses are required to report details of changes to licensed staff, including details of staff including new staff...
Consumer Protection
Form – notification
14 Jul 2020
Use this form to apply in writing for mutual recognition of your licence if you are working in the motor vehicle industry. This document works best when using Internet Explorer 11. For all other...
Consumer Protection
Form – application
26 Nov 2019
To enable the renewal application to be assessed prior to your licence expiring, please complete the entire form and lodge it before the expiry date, together with payment and all required supporting...
Consumer Protection
Form – application
05 Oct 2020

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Announcements

The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 131.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 September 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, BP and Coles Express hiking by between 40-41 cpl up to 143.9...
Consumer Protection
Media release
15 Sep 2020
The average price of regular unleaded petrol (ULP) is set to increase by 29 cents per litre (cpl) to 133.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 September 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Coles Express hiking by 41-43 cpl up to 145.9 cpl; BP up to 144...
Consumer Protection
Media release
01 Sep 2020
A motor vehicle dealer who sold on consignment has been disqualified from holding a licence for eight years, starting from 19 November 2020, after being convicted of deceiving owners about the sale price and failing to comply with laws relating to consignment sales. The State Administrative Tribunal (SAT) endorsed the Commissioner for Consumer Protection’s view that Mr Zeljko Grujin , the former...
Consumer Protection
Media release
27 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 30 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 August 2020, most branded retailers are hiking their ULP price: Caltex and Coles Express hiking by 41-42 cpl up to 145.9 cpl; Caltex Woolworths...
Consumer Protection
Media release
25 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 August 2020, branded retailers are hiking their ULP price: Coles Express hiking by up to 41 cpl up to 145.9 cpl; Caltex and Caltex Woolworths up...
Consumer Protection
Media release
18 Aug 2020
There’s a lot to like about demonstrator vehicles – they’re practically new cars with very few kilometres that sell for cheaper prices than you’d otherwise pay for a genuine new motor. Another bonus is that clock only starts ticking on the time aspect of the manufacturer’s warranty (e.g. 5-years) on the date of purchase by a consumer and not while it’s in the dealership’s possession. Conversely,...
Consumer Protection
Media release
13 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 August 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Coles Express hiking by between 40 and 42 cpl up to 143.9...
Consumer Protection
Media release
11 Aug 2020
Consumer Protection has launched a period of community and industry consultation with the view of determining whether the regulation of tow truck businesses and those working in the tow truck industry in WA is required. This consultation is prompted by community concerns about the conduct of some tow truck operators and reports of unscrupulous tactics being used to gain business from consumers...
Consumer Protection
Media release
11 Aug 2020
A man who operated a business selling specialist motor vehicle parts as well as conducting driver training courses was fined $10,000 by the Armadale Magistrates Court on 31 July 2020 and ordered to pay compensation to his disappointed customers amounting to $16,003. Gordon German , trading as Green Oval Experience formerly operating in Canning Vale, was also ordered to pay costs of $225.90. Mr...
Consumer Protection
Media release
06 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by 28 cents per litre (cpl) to 132.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 5 August 2020, most branded retailers are hiking their ULP price: Coles Express and Caltex Woolworths hiking by up to 40 cpl up to 143.9 cpl; 7-Eleven up...
Consumer Protection
Media release
04 Aug 2020

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