Motor industry

Topics

When there is a disaster such as a fire, flood, storm or earthquake a vehicle can suffer various degrees of damage. If you are in the market for a second-hand vehicle you should be aware of the different obligations motor vehicle dealers, insurance companies and private sellers have to comply with...
Servicing, repair and towing
Forms The following forms are for dealers, yard managers and salespeople, including application forms for: licences, including renewals and duplicates exemptions special occasion permits change premises, change to partner or director, employment Licences Application for a motor vehicle dealer...
Vehicle sellers
Lanie Chopping is the current Commissioner for Consumer Protection in Western Australia and Acting Executive Director, Consumer Protection (Department of Mines, Industry Regulation and Safety). Prior to being appointed to act in this role from January 2020, Lanie was the head of the Priorities...
About us
This is the second stage in the review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed, Friday 18 December 2015 Consumer Protection sought the community’s views about options for reforming the laws regulating motor vehicle dealers, yard managers,...
Consultations
The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2020 13 August - Patio tradie takes $18,000 in deposits without doing any work...
Compliance actions
As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
If you would like to help raise awareness of our 'look for this symbol' campaign, we are happy for you to link to our pages on this website. T he following conditions must be met: Links to should be pointing to: www.commerce.wa.gov.au/choosing-motor-vehicle-repairer Links must be presented in a way...
Motor vehicle repairers
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources

Pages

Publications

Who needs to complete this form? Motor vehicle dealers who did not receive any trust funds for the audit period may be required to lodge this declaration with Consumer Protection. Why complete this...
Consumer Protection
Form – notification
21 Jun 2019
Who needs to complete this form Motor vehicle dealers and motor vehicle repair businesses are required to report details of changes to licensed staff, including details of staff including new staff...
Consumer Protection
Form – notification
14 Jul 2020
Use this form to apply in writing for mutual recognition of your licence if you are working in the motor vehicle industry. This document works best when using Internet Explorer 11. For all other...
Consumer Protection
Form – application
26 Nov 2019
To enable the renewal application to be assessed prior to your licence expiring, please complete the entire form and lodge it before the expiry date, together with payment and all required supporting...
Consumer Protection
Form – application
14 Jul 2020
Refrigeration and air-conditioning equipment, including systems in vehicles, contain refrigerants. With increased costs and environmental damage associated with the use of synthetic chemical...
WorkSafe
Bulletin
06 Mar 2019
The Western Australian Government is seeking your comments on the proposals to modernise Western Australia’s WHS laws. Background On 12 July 2017, the Government announcemed the development of a...
WorkSafe
Information
27 Sep 2018
CHANGE OF AUDITOR REQUEST FORM FOR MOTOR VEHICLE DEALERS SELLING ON CONSIGNMENT MOTOR VEHICLE DEALERS ACT 1973 , SECTION 32C AND 32I MOTOR VEHICLE DEALERS (SALES) REGULATIONS 1974, REGULATIONS 10C...
Consumer Protection
Form – application
27 May 2019
The purpose of this Safety Alert is to remind workplaces of the importance of conducting regular service and inspections for vehicle hoists. WorkSafe Western Australia has been inspecting workplaces...
WorkSafe
Alert
01 Aug 2018
Introduction Using this publication Section 1 answers general questions about trust accounting. Section 2 examines the documents and records that constitute the trust accounting system, which must be...
Consumer Protection
Guide / handbook
22 Mar 2018
Information for consumers If you are in the market for a second-hand vehicle you should be aware of the different obligations motor vehicle dealers, insurance companies and private sellers have to...
Consumer Protection
Fact sheet
01 Mar 2018

Pages

Announcements

The average price of regular unleaded petrol (ULP) is set to increase by around 23 cents per litre (cpl) to 109.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 22 April 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, Caltex and Coles Express hiking by 34-36 cpl to 119.9 cpl; BP...
Consumer Protection
Media release
21 Apr 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 17 cents per litre (cpl) to 108.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 15 April 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Caltex hiking by 33-34 cpl to 119.9 cpl; Vibe up to 118.5...
Consumer Protection
Media release
14 Apr 2020
A Victoria Park used car dealer has been fined $10,000 by the Perth Magistrates Court for making misleading claims when advertising a car for sale. Youngs WA Pty Ltd was also ordered to pay legal costs of $667.50 when convicted on 3 April 2020 of two charges of breaching the Australian Consumer Law by making false or misleading representations. In December 2018, the car yard placed an...
Consumer Protection
Media release
09 Apr 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 18 cents per litre (cpl) to 111.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 8 April 2020, most branded retailers are hiking their ULP price: Caltex hiking by 34 cpl to 123.9 cpl; BP, Caltex Woolworths and 7-Eleven to 119.9...
Consumer Protection
Media release
07 Apr 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 15 cents per litre (cpl) to 115.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 1 April 2020, most branded retailers are hiking their ULP price - Caltex hiking by 33 cpl to 129.9 cpl, BP to 126.9 cpl, 7-Eleven to 125.9 cpl,...
Consumer Protection
Media release
31 Mar 2020
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 13 cents per litre (cpl) to 133.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 March 2020, most branded retailers are hiking their ULP price - 7-Eleven hiking by 28.8 cpl to 143.7 cpl, Caltex to 141.9 cpl, BP to 139.9 cpl,...
Consumer Protection
Media release
17 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 12 cents per litre (cpl) to 139.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 March 2020, most branded retailers are hiking their ULP price - 7-Eleven hiking by 29.8 cpl to 149.7 cpl, Caltex to 148.9 cpl, Puma to 147.7 cpl...
Consumer Protection
Media release
10 Mar 2020
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by 11 cents per litre (cpl) to 141.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 March 2020, most branded retailers are hiking their ULP price - Caltex hiking by 26 cpl to 149.9 cpl and Caltex Woolworths, Puma and 7-Eleven to 149.7...
Consumer Protection
Media release
03 Mar 2020

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