Motor industry

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The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2022 1 June - Fine for Marangaroo unlicensed vehicle seller (Hussain Al...
Compliance actions
As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
If you would like to help raise awareness of our 'look for this symbol' campaign, we are happy for you to link to our pages on this website. T he following conditions must be met: Links to should be pointing to: www.commerce.wa.gov.au/choosing-motor-vehicle-repairer Links must be presented in a way...
Motor vehicle repairers
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Important notice Please note the Motor Vehicle Industry Advisory Committee (MVIAC) is currently dormant and under review. The Motor Vehicle Industry Advisory Committee (MVIAC) provides advice to the Minister and Commissioner for Consumer Protection (Commissioner) on the regulation of the motor...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees You can pay for your licence at our Department's Cannington office or any of our regional offices...
Occupations requiring licensing
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection

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Publications

On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all motor vehicle licensing applications processed from 1 April 2020 to 31...
Consumer Protection
Bulletin
03 Nov 2020
This public consultation paper considers the need for changes to the regulation of vehicle consignment sales . The options for reform have been developed through analysis of current business...
Consumer Protection
Consultations / public comment
07 Dec 2020
11 September 2020 Tread carefully with tyre disposal The WA motor vehicle industry can play a vital role in stopping a scam involving illegally dumped tyres, which is causing an environmental hazard...
Consumer Protection
Bulletin
11 Sep 2020
31 August 2020 Motor vehicle dealers Register of vehicles bought and sold Consumer Protection has recently observed issues with dealer’s registers with infringements being issued to those who have...
Consumer Protection
Bulletin
01 Sep 2020
Why are reforms being considered? Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock. Serious concerns about the accident towing...
Consumer Protection
Consultations / public comment
10 Aug 2020
31 July 2020 Motor vehicle dealers Audit reports reminder 30 June 2020 - financial audit year end 30 September 2020 - financial audit report lodgement deadline An important reminder that all dealers...
Consumer Protection
Bulletin
31 Jul 2020
Upcoming changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge will reduce from 15 per cent to five per cent...
Consumer Protection
Bulletin
01 Nov 2021
The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
WorkSafe
Information
15 Jun 2021

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 December 2021), the average price of regular unleaded petrol (ULP) will increase by 29 cents...
Consumer Protection
Media release
30 Nov 2021
Maximum damages claim for cancellations reduced from 15 to five per cent Dealers warned to only charge for realistic costs of contract cancellation Consumers urged to be sure of purchase as cancellation can be costly The maximum amount motor vehicle dealers in WA can charge a consumer who cancels a purchase contract will be reduced to five per cent of the contract’s value from 1 January 2022...
Consumer Protection
Media release
30 Nov 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 17 November 2021), the average price of regular unleaded petrol (ULP) will increase by more than...
Consumer Protection
Media release
16 Nov 2021
With fuel prices recently hitting record-highs and Perth’s petrol price cycle changing from weekly to fortnightly, it’s a particularly important time for consumers to have the information they need to save money at the bowser. That’s where our free FuelWatch service can help, with a revamped website containing interactive mapping features that makes it quick and easy for WA motorists to find the...
Consumer Protection
Media release
11 Nov 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 3 November 2021), the average price of regular unleaded petrol (ULP) will increase by more than...
Consumer Protection
Media release
02 Nov 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 October 2021), the average price of regular unleaded petrol (ULP) will increase by more than...
Consumer Protection
Media release
19 Oct 2021
Revamped website with new search and mapping features now online Finding the cheapest fuel will be quick and easy A new logo to celebrate the 20th anniversary of FuelWatch A revamped FuelWatch website has been launched with enhanced search and interactive mapping features which will make it quick and easy for WA motorists to find the cheapest fuel sites in their area. The mobile-friendly website...
Consumer Protection
Media release
15 Oct 2021
Changes to pricing pattern see a disruption to the usual weekly petrol price cycle Indications that major outlets may be creating a fortnightly cycle as others follow FuelWatch monitoring prices to confirm if the new cycle is established long-term FuelWatch reports a disruption to the usual petrol price cycle in Perth with price hikes now appearing to occur fortnightly instead of weekly. For...
Consumer Protection
Media release
12 Oct 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 174.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 6 October 2021, most branded retailers are hiking their ULP price: Caltex Woolworths hiking by 45 cpl up to 183.9 cpl; BP and Coles Express up to 181...
Consumer Protection
Media release
05 Oct 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 17 cents per litre (cpl) to 163.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 29 September 2021, some branded retailers are making large hikes to their ULP price: Coles Express hiking by 39 cpl up to 181.9 cpl; 7-Eleven and BP...
Consumer Protection
Media release
28 Sep 2021

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