Motor industry

Topics

Takata airbag recalls and replacements

WATCH
A compulsory recall of vehicles fitted with defective Takata airbags was announced in February 2018. The below information will help you understand your responsibilities in relation to the recall. [scald=6861:image_medium {"link":" https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-...
Standards, recalls and bans
20 Mar 2018

Motor vehicle dealer licence forms

Forms The following forms are for dealers, yard managers and salespeople, including application forms for: licences, including renewals and duplicates exemptions special occasion permits change premises, change to partner or director, employment Licences Application for a motor vehicle dealer...
Vehicle sellers
23 Aug 2017

Commissioner for Consumer Protection

WATCH
Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...
About us
29 Mar 2017

Motor vehicle dealers and repairers law reform

This is the second stage in the review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed, Friday 18 December 2015 A combined review of the Motor Vehicle Dealers Act 1973 and the Motor Vehicle Repairers Act 2003 has been completed. The community’s views were...
Consultations
05 Nov 2015

Compliance actions

The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2023 20 July - Consumers urged to exercise caution dealing with licensed car...
Compliance actions
27 Jan 2015

Change contact details for a Consumer Protection licence

As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing
11 Jun 2014

Consumer Protection forms

Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
30 May 2014

Licensed repairer tick campaign – Information for repairers

WATCH
If you would like to help raise awareness of our 'look for this symbol' campaign, we are happy for you to link to our pages on this website. T he following conditions must be met: Links to should be pointing to: www.commerce.wa.gov.au/choosing-motor-vehicle-repairer Links must be presented in a way...
Motor vehicle repairers
18 May 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
About us
18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
18 May 2014

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Publications

Changes to the cost of cancelling a vehicle purchase contract - Motor vehicle industry bulletin 11

3 December 2021 Changes to the cost of cancelling a vehicle purchase contract From 1 January 2022, the maximum amount of pre-estimated liquidated damages that can be charged by a motor vehicle dealer...
Consumer Protection
Bulletin
03 Dec 2021

How recent changes to motor vehicle laws will affect you - Motor vehicle industry bulletin 10

Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. 30 September 2021 How recent changes...
Consumer Protection
Bulletin
04 Jan 2022

Changes to motor vehicle repairers regulations

Information for repairers about the amendments to regulations under the Motor Vehicle Repairers Act 2003 Classes of repair work listed in the regulations have been changed and are described below. In...
Consumer Protection
Information
29 Sep 2022

Changes to motor vehicle repair work classes

Changes to prescribed classes of repair work under the Motor Vehicle Repairers Act 2003 and Motor Vehicle Repairers Regulations 2007 The classes listed below are no longer prescribed classes of...
Consumer Protection
Information
27 Sep 2022

Changes to motor vehicle dealers regulations 2021

READWATCH
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. Information for dealers about the...
Consumer Protection
Information
04 Jan 2022

Proactive compliance visits continue, and statutory warranty and repair requirements - Motor vehicle industry bulletin 9

10 September 2021 Proactive compliance visits continue, and statutory warranty and repair requirements In this issue: Continuation of the proactive compliance program Navigating used car warranties...
Consumer Protection
Bulletin
10 Sep 2021

Checklist - Motorcycle retailing

READ
This checklist has been developed to provide information and assistance to employers, self-employed persons, persons having control of workplaces and employees working in the motorcycle retailing...
WorkSafe
Checklist
30 Aug 2021

Licensing reminders: annual fee increases, police check timeframes, and updating your information - Motor vehicle industry bulletin 8

30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
30 Jun 2021

Update your details online and handling pre-estimated liquidated damages - Motor vehicle industry bulletin 7

Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. 11 June 2021 Update your employment...
Consumer Protection
Bulletin
04 Jan 2022

End of COVID-19 licensing fee discount and timeframes for national police checks - Motor vehicle industry bulletin 6

26 March 2021 End of COVID-19 licensing fee discount and timeframes for national police checks In this issue: COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining...
Consumer Protection
Bulletin
29 Mar 2021

Pages

Announcements

Motor vehicle seller fined for unlicensed dealing (Van Vinh Tran)

Unlicensed motor vehicle dealer to pay $5,000 fine and $638 in costs 36 vehicles were sold between January and November 2021 Consumers urged to report unlicensed motor vehicle dealers A Beechboro man has been fined $5,000 by the Perth Magistrates Court for buying and selling motor vehicles without a valid motor vehicle dealer licence. Van Vinh Tran was also ordered to pay costs of $638 when...
Consumer Protection
Media release
16 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 11 January 2023), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre...
Consumer Protection
Media release
10 Jan 2023

WA consumer complaints about used vehicle defects skyrocket

Strong demand results in 730% increase in complaints over five years Delivery delays for new models and sale of flood-affected used vehicles blamed Consumer Protection recovered $6 million for vehicle buyers in the past two years The number of consumer complaints relating to the sale of defective second-hand motor vehicles in WA has skyrocketed, increasing 730% over the past five years and...
Consumer Protection
Media release
10 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. Over the past few weeks, the pattern of petrol pricing by the major fuel companies shows a full return to weekly price cycles. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am...
Consumer Protection
Media release
03 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 28 December 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents...
Consumer Protection
Media release
27 Dec 2022

Failing to honour licence condition results in fine for vehicle repairer (Shaun Bland)

Repairer ordered by SAT to pay total of $4,676 in fines and costs Failed to provide a police clearance as required by certificate condition Also failed to advise changes of address as required by law Failing to comply with a condition attached to his certificate has resulted in a $3,000 fine and a reprimand for a Perth motor vehicle repairer. The fine was imposed by the State Administrative...
Consumer Protection
Media release
23 Dec 2022

Regulations on psychosocial hazards

Work health and safety regulations for the control of psychosocial risks will come into effect on 24 December 2022. These regulations will require a person conducting a business or undertaking (PCBU) to eliminate psychosocial risks, or to minimise them so far as is reasonably practicable. This new duty places psychosocial hazards on the same footing as other significant hazards such as falls or...
WorkSafe
Department News
23 Dec 2022

Fine for unlicensed mobile vehicle repair work (Victor Wright / Ellenbrook Auto Services / Wrights Mobile Mechanical)

Unlicensed motor vehicle repairer to pay $2,000 fine and $566 in costs Repairer advertised services via Facebook and a website Consumers urged to do licence checks before engaging repairers An Ellenbrook motor vehicle repairer has been fined $2,000 by the Perth Magistrates Court for carrying out mobile mechanical repairs without a licence. Victor James Wright was also ordered to pay costs of $566...
Consumer Protection
Media release
23 Dec 2022

New entrant in Perth’s fuel market named cheapest site in a record year

A new entrant into Perth’s fuel market has topped the list of the cheapest non-membership outlets in the Perth metropolitan area for 2022, in a year when high fuel prices broke all-time records. Atlas Fuel Kwinana offered Perth drivers an average price for regular unleaded petrol (ULP) of 165.7 cents per litre (cpl) throughout the year. The nearby Vibe Kwinana OPT came in second with 166 cpl and...
Consumer Protection
Media release
19 Dec 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 14 December 2022), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 185.3 cpl. Coles Express and 7-Eleven hiking by between 40-46 cpl up to 199.9 cpl; EG Ampol up to 195.9 cpl; BP up...
Consumer Protection
Media release
13 Dec 2022

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