Motor industry

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Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
The Motor Vehicle Industry Advisory Committee (MVIAC) provides advice to the Minister and Commissioner for Consumer Protection (Commissioner) on the regulation of the motor vehicle dealing and repair industry in Western Australia, including the licensing, certification and training of individuals...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees You can pay for your licence at our Department's Cannington office or any of our regional offices...
Occupations requiring licensing
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
The fees listed below were correct as at 1 July 2019. Fees are subject to annual review and may change without notice. Motor vehicle dealers Fees and forms for dealers, salespeople, yard managers and special permit holders. Motor vehicle dealers f orms Motor vehicle dealer forms Motor vehicle...
Motor vehicle licence fees and forms
Definitions The following are definitions from the Motor Vehicle Repairers Act 2003 and the Motor Vehicle Repairers Regulations 2007 and the Motor Vehicle Repairers Amendment Regulations 2008. Accessory When used in connection with a motor vehicle, includes an accessory originally fitted to the...
Motor vehicle repairers
When you apply for a motor vehicle dealers licence you will need to specify the category of licence you are applying for. Dealer licence categories Dealers can be issued a licensed endorsed with one or more of the following categories: Category of licence Description of business A Vehicle sales...
Vehicle sellers
When you are shopping for a car, be aware car dealers will display a ‘cash’ price and a ‘total’ price on their vehicles. The ‘cash’ price is usually displayed on the form attached to a side window, and does not include additional fees and charges. Australian Consumer Law requires businesses to also...
Buying a vehicle
Both private sellers and licensed car dealers advertise online. Be wary of purchasing a car you have not seen in person. If you decide to buy a car online advertised by a private seller you are strongly encourage to conduct a Personal Property Securities Register (PPSR) check. When you purchase...
Buying a vehicle

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Publications

Introduction Using this publication Section 1 answers general questions about trust accounting. Section 2 examines the documents and records that constitute the trust accounting system, which must be...
Consumer Protection
Guide / handbook
22 Mar 2018
Information for consumers If you are in the market for a second-hand vehicle you should be aware of the different obligations motor vehicle dealers, insurance companies and private sellers have to...
Consumer Protection
Fact sheet
01 Mar 2018
To enable the renewal application to be assessed prior to your licence expiring, please complete the entire form and lodge it before the expiry date, together with payment and all required supporting...
Consumer Protection
Form – application
09 Mar 2020
Who needs to hold a car market operator registration Anyone who carries on the business of providing the premises for a car market must hold a car market operators registration. A car market means a...
Consumer Protection
Form – application
02 Jul 2018
Who can apply to change authorised premises A motor vehicle dealer, repair business or car market operator who intends to add new premises to the existing licence, move from current premises to new...
Consumer Protection
Form – application
14 Jul 2020
Who can apply for an exemption You may be eligible to apply for an exemption from compliance with the Motor Vehicle Dealers Act 1973 under section 31(1) of the Act, if you fit one of the following...
Consumer Protection
Form – application
14 Jul 2020
What do I need to complete a request To request a copy or an extract of the register, you must: Complete all of the relevant sections of the correct application form. Attach/ pay the correct fee ...
Consumer Protection
Form – application
14 Jul 2020
Who needs to apply for a licence A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. A yard manager must hold a...
Consumer Protection
Form – application
14 Jul 2020
What do I need to do to lodge a complete application To apply for a licence you must lodge a complete application and provide all relevant supporting documentation as follows: Complete all of the...
Consumer Protection
Form – application
14 Jul 2020
Who needs to apply for a licence To operate as a motor vehicle salesperson you must hold a valid licence. What do I need to do to lodge a complete application To apply for a licence you must lodge a...
Consumer Protection
Form – application
14 Jul 2020

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Announcements

The average price of regular unleaded petrol (ULP) is set to increase by around 23 cents per litre (cpl) to 109.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 29 April 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, BP and Coles Express hiking by 32-36 cpl up to 119.9 cpl;...
Consumer Protection
Media release
28 Apr 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 23 cents per litre (cpl) to 109.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 22 April 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, Caltex and Coles Express hiking by 34-36 cpl to 119.9 cpl; BP...
Consumer Protection
Media release
21 Apr 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 17 cents per litre (cpl) to 108.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 15 April 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Caltex hiking by 33-34 cpl to 119.9 cpl; Vibe up to 118.5...
Consumer Protection
Media release
14 Apr 2020
A Victoria Park used car dealer has been fined $10,000 by the Perth Magistrates Court for making misleading claims when advertising a car for sale. Youngs WA Pty Ltd was also ordered to pay legal costs of $667.50 when convicted on 3 April 2020 of two charges of breaching the Australian Consumer Law by making false or misleading representations. In December 2018, the car yard placed an...
Consumer Protection
Media release
09 Apr 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 18 cents per litre (cpl) to 111.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 8 April 2020, most branded retailers are hiking their ULP price: Caltex hiking by 34 cpl to 123.9 cpl; BP, Caltex Woolworths and 7-Eleven to 119.9...
Consumer Protection
Media release
07 Apr 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 15 cents per litre (cpl) to 115.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 1 April 2020, most branded retailers are hiking their ULP price - Caltex hiking by 33 cpl to 129.9 cpl, BP to 126.9 cpl, 7-Eleven to 125.9 cpl,...
Consumer Protection
Media release
31 Mar 2020
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 13 cents per litre (cpl) to 133.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 March 2020, most branded retailers are hiking their ULP price - 7-Eleven hiking by 28.8 cpl to 143.7 cpl, Caltex to 141.9 cpl, BP to 139.9 cpl,...
Consumer Protection
Media release
17 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 12 cents per litre (cpl) to 139.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 March 2020, most branded retailers are hiking their ULP price - 7-Eleven hiking by 29.8 cpl to 149.7 cpl, Caltex to 148.9 cpl, Puma to 147.7 cpl...
Consumer Protection
Media release
10 Mar 2020
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020

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