Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees Some applications can be lodged online, with those fees paid using the Department’s secure payment...
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
The fees listed below were correct as at 1 July 2022. Fees are subject to annual review and may change without notice. Motor vehicle dealers Fees and forms for dealers, salespeople, yard managers and special permit holders. F orms Motor vehicle dealer forms Fees Licences are issued for a period of...
Definitions The following are definitions from the Motor Vehicle Repairers Act 2003 and the Motor Vehicle Repairers Regulations 2007. Accessory When used in connection with a motor vehicle, includes an accessory originally fitted to the vehicle in the course of manufacturing the vehicle, but does...
When you are shopping for a car, be aware car dealers will display a ‘cash’ price and a ‘total’ price on their vehicles. The ‘cash’ price is usually displayed on the form attached to a side window, and does not include additional fees and charges. Australian Consumer Law requires businesses to also...
Both private sellers and licensed car dealers advertise online. Be wary of purchasing a car you have not seen in person. If you decide to buy a car online advertised by a private seller you are strongly encourage to conduct a Personal Property Securities Register (PPSR) check. When you purchase...
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all motor vehicle licensing applications processed from 1 April 2020 to 31...
This public consultation paper considers the need for changes to the regulation of vehicle consignment sales . The options for reform have been developed through analysis of current business...
11 September 2020 Tread carefully with tyre disposal The WA motor vehicle industry can play a vital role in stopping a scam involving illegally dumped tyres, which is causing an environmental hazard...
31 August 2020 Motor vehicle dealers Register of vehicles bought and sold Consumer Protection has recently observed issues with dealer’s registers with infringements being issued to those who have...
Why are reforms being considered? Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock. Serious concerns about the accident towing...
31 July 2020 Motor vehicle dealers Audit reports reminder 30 June 2020 - financial audit year end 30 September 2020 - financial audit report lodgement deadline An important reminder that all dealers...
Upcoming changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge will reduce from 15 per cent to five per cent...
The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 19 October 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 198.4 cpl. EG Ampol/Caltex Woolworths hiking by up to 42 cpl up to 213.9 cpl; Coles Express, 7-Eleven, BP, Puma/...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 5 October 2022), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl) to 190.3 cpl. Puma/Caltex hiking by up to 38 cpl up to 203.9 cpl; 7-Eleven, Ampol, Coles Express, Caltex Woolworths/EG...
Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 21 September 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 177.5 cpl. Puma/Caltex hiking by up to 50 cpl up to 195.9 cpl; Coles Express, 7-Eleven, Ampol, Caltex Woolworths/...
Consumer Protection has approved an application by the Motor Trade Association of WA to allow WA motor vehicle dealers south of the 26th parallel to trade from 11am to 5pm on the newly proclaimed public holiday on Thursday 22 September 2022. Normally dealers would be required to close on a public holiday in accordance with the Retail Trading Hours Act. The granting of a permit is in line with the...
Unlicensed motor vehicle repairer to pay $3,000 fine and $418 in costs Repairer ignored four warnings to re-apply after his licence expired Licensing laws important to maintain high industry standards in WA A Bayswater motor vehicle restorer and repairer who ignored several warnings about operating without a licence has been fined $3,000 by the Perth Magistrates Court. Peter John Cooper , trading...
Vast majority of dealers/repairers inspected found to be complying with the law Inspections carried out in Busselton, Dunsborough and Margaret River areas Three vehicles issued with defect notices and one unlicensed repairer found A sweep of parts of WA’s South West by Consumer Protection automotive officers has recently given the vast majority of motor vehicle dealers and repairers in the area a...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 7 September 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 177.4 cpl. 7-Eleven, Ampol, BP, Caltex Woolworths and Coles Express hiking between 33-41 cpl up to 189.9 cpl;...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 August 2022), the average price of regular unleaded petrol (ULP) will increase by 21 cents per...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 10 August 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 181.3 cpl. Coles Express and Ampol hiking between 37-42 cpl up to 195.9 cpl; Puma up to 195.7 cpl; BP up to 191...
