Motor industry

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Forms The following forms are for dealers, yard managers and salespeople, including application forms for: licences, including renewals and duplicates exemptions special occasion permits change premises, change to partner or director, employment Licences Application for a motor vehicle dealer...
Vehicle sellers
Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...
About us
This is the second stage in the review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed, Friday 18 December 2015 A combined review of the Motor Vehicle Dealers Act 1973 and the Motor Vehicle Repairers Act 2003 has been completed. The community’s views were...
Consultations
The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2023 2 February - More complaints trigger second warning against aircon/...
Compliance actions
As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
If you would like to help raise awareness of our 'look for this symbol' campaign, we are happy for you to link to our pages on this website. T he following conditions must be met: Links to should be pointing to: www.commerce.wa.gov.au/choosing-motor-vehicle-repairer Links must be presented in a way...
Motor vehicle repairers
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Important notice Please note the Motor Vehicle Industry Advisory Committee (MVIAC) is currently dormant and under review. The Motor Vehicle Industry Advisory Committee (MVIAC) provides advice to the Minister and Commissioner for Consumer Protection (Commissioner) on the regulation of the motor...
Committees and boards

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Publications

30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all motor vehicle licensing applications processed from 1 April 2020 to 31...
Consumer Protection
Bulletin
03 Nov 2020
This public consultation paper considers the need for changes to the regulation of vehicle consignment sales . The options for reform have been developed through analysis of current business...
Consumer Protection
Consultations / public comment
07 Dec 2020
11 September 2020 Tread carefully with tyre disposal The WA motor vehicle industry can play a vital role in stopping a scam involving illegally dumped tyres, which is causing an environmental hazard...
Consumer Protection
Bulletin
11 Sep 2020
31 August 2020 Motor vehicle dealers Register of vehicles bought and sold Consumer Protection has recently observed issues with dealer’s registers with infringements being issued to those who have...
Consumer Protection
Bulletin
01 Sep 2020
Why are reforms being considered? Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock. Serious concerns about the accident towing...
Consumer Protection
Consultations / public comment
10 Aug 2020
31 July 2020 Motor vehicle dealers Audit reports reminder 30 June 2020 - financial audit year end 30 September 2020 - financial audit report lodgement deadline An important reminder that all dealers...
Consumer Protection
Bulletin
31 Jul 2020
Upcoming changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge will reduce from 15 per cent to five per cent...
Consumer Protection
Bulletin
01 Nov 2021
The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
WorkSafe
Information
15 Jun 2021
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
16 Sep 2022
It is reasonable for workers to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means workers will have...
WorkSafe
Information
13 Sep 2022

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Announcements

New licence category proposed for dealers wanting to sell on consignment Character test for licence applicants and their associates to be strengthened Specific dealer training to focus on laws and practices for consignment sales Losses incurred by owners when selling their motor vehicles and caravans on consignment have prompted action by the McGowan Government with a new licence category to be...
Consumer Protection
Media release
29 Apr 2022
Real concerns that defective vehicles from flood areas will be sold in WA Potential buyers urged to find out the vehicle’s full history before purchase A number of checks can be carried out to make an informed decision WA consumers are being warned to be vigilant with fears that flood-damaged vehicles from the eastern states will be sold in WA. Consumer Protection urges buyers of second-hand...
Consumer Protection
Media release
28 Apr 2022
Keeping your wits about you following a car accident or breakdown is not always easy – you may be in shock, the traffic behind you is probably piling up and your vehicle needs to be moved off the road to somewhere safe. The last thing any motorist needs in a stressful situation like this is to be threatened, misled or harassed by unscrupulous tow-truck drivers looking to get their business. Views...
Consumer Protection
Media release
21 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 April 2022), the average price of regular unleaded petrol (ULP) will increase by over 27 cents...
Consumer Protection
Media release
19 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 April 2022), the average price of regular unleaded petrol (ULP) will increase by 18 cents per...
Consumer Protection
Media release
05 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 March 2022), the average Perth price of regular unleaded petrol (ULP) will increase by 21...
Consumer Protection
Media release
22 Mar 2022
Vehicle sold after odometer reduced by more than 150,000 kilometres Profit on sale doubled due to fake odometer reading Odometer wind backs ‘the ultimate deception’ of vehicle buyers A dramatic reduction of a vehicle’s odometer reading prior to sale has been described by a Perth magistrate as ‘brazen and egregious’ with the seller being fined $2,000 for deception. Vishvender Tejpal Singh of...
Consumer Protection
Media release
09 Mar 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 9 March 2022), the average price of regular unleaded petrol (ULP) will increase by over 29 cents...
Consumer Protection
Media release
08 Mar 2022
Many people have heard of the ‘yellow sticker’ defect notices used to take unroadworthy cars off our streets, but less well known are the ‘green stickers’ used by Consumer Protection to stop dodgy vehicles being sold at car-yards. Automotive officers from Consumer Protection regularly carry out random inspections at dealerships and place green “Unfit for Sale” stickers on vehicles that have...
Consumer Protection
Media release
02 Mar 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 February 2022), the average price of regular unleaded petrol (ULP) will increase by over 25...
Consumer Protection
Media release
22 Feb 2022

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