Motor industry

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When you are shopping for a car, be aware car dealers will display a ‘cash’ price and a ‘total’ price on their vehicles. The ‘cash’ price is usually displayed on the form attached to a side window, and does not include additional fees and charges. Australian Consumer Law requires businesses to also...
Buying a vehicle
Both private sellers and licensed car dealers advertise online. Be wary of purchasing a car you have not seen in person. If you decide to buy a car online advertised by a private seller you are strongly encourage to conduct a Personal Property Securities Register (PPSR) check. When you purchase...
Buying a vehicle
Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer, every notice sent and documents relating to your costs for storing and disposing of the goods. The Disposal of Uncollected Goods Act 1970 requires that within seven days of selling or...
Disposing of uncollected goods
There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods
Generally, service of documents can be done by: delivering them to the party personally; posting them to the party’s last known address; or leaving them at the party’s residence, or if they are a principal of a business, at the usual or last known place of business. In the case of a corporation or...
Disposing of uncollected goods
Many businesses are left holding goods which customers never return to collect. These goods often become a nuisance and take up valuable storage space. It is sometimes in your best interest to dispose of them . If you decide to take this action, the Disposal of Uncollected Goods Act 1970 and its...
Disposing of uncollected goods
Changes to licensing of motor vehicle consignment sales in WA A review into the regulation of consignment sales under the Motor Vehicle Dealers Act 1973 (WA) has resulted in proposed changes. To find out more about these changes, please read the Decision Regulatory Impact Statement (DRIS) on the...
Selling vehicles
Changes to licensing of motor vehicle consignment sales in WA A review into the regulation of consignment sales under the Motor Vehicle Dealers Act 1973 (WA) has resulted in proposed changes. To find out more about these changes, please read the Decision Regulatory Impact Statement (DRIS) on the...
Selling vehicles

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Publications

Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a motor vehicle dealer. Learn Attend a relevant...
Consumer Protection
Flyers
11 Dec 2019
Motor vehicle repair business licence or motor vehicle repairer's certificate: what's the difference? Are you: the owner of a motor vehicle repair business? a self-employed motor vehicle repairer?...
Consumer Protection
Flyers
02 Dec 2019
Does your vehicle need repairs? Follow these tips to protect your asset and your family. 1 Research. Before you book your car in for a service, new tyres or repairs ask for recommendations from your...
Consumer Protection
Flyers
02 Dec 2019
The Regional Services Review - Consultation Paper is now available for all stakeholders to have their say.
Corporate
Consultations / public comment
16 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
12 Sep 2019
Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...
WorkSafe
Information
27 May 2021
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. Background to the review The...
Consumer Protection
Reports
04 Jan 2022
The Disposal of Uncollected Goods Act 1970 (the DUG Act) was introduced in 1970 following a report by the Law Reform Commission (LRC report) which recommended that legislation be enacted to permit a...
Consumer Protection
Discussion paper
26 Jun 2019
Who needs to complete this form? Motor vehicle dealers who did not receive any trust funds for the audit period may be required to lodge this declaration with Consumer Protection. Why complete this...
Consumer Protection
Form – notification
21 Jun 2019
Who needs to complete this form Motor vehicle dealers and motor vehicle repair businesses are required to report details of changes to licensed staff, including details of staff including new staff...
Consumer Protection
Form – notification
14 Jul 2020

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Announcements

The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 August 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by up to 39 cpl up to 178.9 cpl; 7-Eleven up to 177.9...
Consumer Protection
Media release
10 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 169 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 August 2021, most branded retailers are hiking their ULP price: BP hiking by up to 41 cpl up to 179.9 cpl; Coles Express up to 178.9 cpl; Caltex...
Consumer Protection
Media release
03 Aug 2021
Dyes used to identify grades of petrol no longer required Transitional period of up to 12 months now in place Fuel performance not affected by the changes Motorists and fuel industry participants are being advised that dyes will no longer be required in all unleaded petrol grades in Australia, a change that took effect on 1 August 2021. In 2015/16 the removal of red/orange dye from ULP and E10...
Consumer Protection
Media release
02 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 166.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 July 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 42 cpl up to 178.9 cpl; BP up to 177.9 cpl; 7-Eleven...
Consumer Protection
Media release
27 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 166.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 179.9 cpl; Coles Express up to 177.9 cpl; Caltex...
Consumer Protection
Media release
20 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 178.9 cpl; Caltex Woolworths and Caltex/Ampol up to...
Consumer Protection
Media release
13 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 164.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 June 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, Coles Express and BP hiking by between 42-44 cpl up to 175.9 cpl...
Consumer Protection
Media release
29 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 160.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 June 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 175.9 cpl; 7-Eleven and Caltex Woolworths...
Consumer Protection
Media release
22 Jun 2021
Banned from holding or obtaining a licence in the motor vehicle industry Ordered not to be involved with a motor vehicle business Imprisoned for stealing $181,250 from three other dealers A Cloverdale motor vehicle dealer who was imprisoned after being convicted of stealing has been disqualified from holding or obtaining a licence by the State Administrative Tribunal (SAT). Sasha James Grujin ,...
Consumer Protection
Media release
21 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 158.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 June 2021, most branded retailers are hiking their ULP price: 7-Eleven, BP, Caltex/Ampol, Caltex Woolworths and Coles Express hiking by between 42...
Consumer Protection
Media release
15 Jun 2021

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