Motor industry

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What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
18 May 2014

Consumer protection licences and registrations - fees and forms

Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees Some applications can be lodged online, with those fees paid using the Department’s secure payment...
Occupations requiring licensing
04 May 2014

Consumer Protection office locations

WATCH
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

Motor vehicle industry licensing fees and forms

The fees listed below were correct as at 1 July 2022. Fees are subject to annual review and may change without notice. Motor vehicle dealers Fees and forms for dealers, salespeople, yard managers and special permit holders. F orms Motor vehicle dealer forms Fees Licences are issued for a period of...
Motor vehicle licence fees and forms
24 Apr 2014

Motor vehicle repairers - legal definitions

Definitions The following are definitions from the Motor Vehicle Repairers Act 2003 and the Motor Vehicle Repairers Regulations 2007. Accessory When used in connection with a motor vehicle, includes an accessory originally fitted to the vehicle in the course of manufacturing the vehicle, but does...
Motor vehicle repairers
24 Apr 2014

Motor vehicle dealer licence

WATCH
When you apply for a motor vehicle dealers licence you will need to specify the category of licence you are applying for.
Motor vehicle dealer categories flowchart of changes 2021
Motor vehicle dealer categories flowchart of changes 2021, by Consumer Protection
Changes to motor vehicle dealer regulations More information about the recent changes to the regulations and a flowchart showing the...
Vehicle sellers
09 Apr 2014

Records of disposal

Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer, every notice sent and documents relating to your costs for storing and disposing of the goods. The Disposal of Uncollected Goods Act 1970 requires that within seven days of selling or...
Disposing of uncollected goods
07 Apr 2014

When you receive a notice of dispute

There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
07 Apr 2014

Once a Court Order has been obtained

If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
07 Apr 2014

Disposing uncollected goods

There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods
07 Apr 2014

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Publications

End of COVID-19 licensing fee discount and timeframes for national police checks - Motor vehicle industry bulletin 6

26 March 2021 End of COVID-19 licensing fee discount and timeframes for national police checks In this issue: COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining...
Consumer Protection
Bulletin
29 Mar 2021

Work health and safety excellence awards 2023 - Nomination submission information

READ
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2023 Work Health and Safety Excellence Awards - Terms and...
WorkSafe
Information
28 Feb 2023

Safety bulletin - 01/2021 - Hazards associated with the use of e-cigarette devices

READWATCH
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021

Licence Reform program

READ
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020

Licensing fees discounted under COVID-19 economic relief package - Motor vehicle industry bulletin 5

30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all motor vehicle licensing applications processed from 1 April 2020 to 31...
Consumer Protection
Bulletin
03 Nov 2020

Motor vehicle consignment sales review 2020 public consultation paper

READ
This public consultation paper considers the need for changes to the regulation of vehicle consignment sales . The options for reform have been developed through analysis of current business...
Consumer Protection
Consultations / public comment
07 Dec 2020

Tyre dumping alert and dealer banned - Motor vehicle industry bulletin 4

11 September 2020 Tread carefully with tyre disposal The WA motor vehicle industry can play a vital role in stopping a scam involving illegally dumped tyres, which is causing an environmental hazard...
Consumer Protection
Bulletin
11 Sep 2020

Dealer's register and have your say on towing industry regulation - Motor vehicle industry bulletin 3

31 August 2020 Motor vehicle dealers Register of vehicles bought and sold Consumer Protection has recently observed issues with dealer’s registers with infringements being issued to those who have...
Consumer Protection
Bulletin
01 Sep 2020

Future regulation of WA's accident towing industry: Consultation paper

READ
Why are reforms being considered? Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock. Serious concerns about the accident towing...
Consumer Protection
Consultations / public comment
10 Aug 2020

Audit reports reminder, licence updates and beware scam attacks - Motor vehicle industry bulletin #2

31 July 2020 Motor vehicle dealers Audit reports reminder 30 June 2020 - financial audit year end 30 September 2020 - financial audit report lodgement deadline An important reminder that all dealers...
Consumer Protection
Bulletin
31 Jul 2020

Pages

Announcements

Fine for unlicensed mobile vehicle repair work (Victor Wright / Ellenbrook Auto Services / Wrights Mobile Mechanical)

Unlicensed motor vehicle repairer to pay $2,000 fine and $566 in costs Repairer advertised services via Facebook and a website Consumers urged to do licence checks before engaging repairers An Ellenbrook motor vehicle repairer has been fined $2,000 by the Perth Magistrates Court for carrying out mobile mechanical repairs without a licence. Victor James Wright was also ordered to pay costs of $566...
Consumer Protection
Media release
23 Dec 2022

New entrant in Perth’s fuel market named cheapest site in a record year

A new entrant into Perth’s fuel market has topped the list of the cheapest non-membership outlets in the Perth metropolitan area for 2022, in a year when high fuel prices broke all-time records. Atlas Fuel Kwinana offered Perth drivers an average price for regular unleaded petrol (ULP) of 165.7 cents per litre (cpl) throughout the year. The nearby Vibe Kwinana OPT came in second with 166 cpl and...
Consumer Protection
Media release
19 Dec 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 14 December 2022), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 185.3 cpl. Coles Express and 7-Eleven hiking by between 40-46 cpl up to 199.9 cpl; EG Ampol up to 195.9 cpl; BP up...
Consumer Protection
Media release
13 Dec 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 30 November 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 201.4 cpl. Coles Express hiking by up to 46 cpl up to 209.9 cpl; Ampol and EG Ampol up to 205.9 cpl; BP up to 203...
Consumer Protection
Media release
29 Nov 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 16 November 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 201.4 cpl. Coles Express hiking by up to 39 cpl up to 214.9 cpl; Ampol and Caltex/Puma up to 213.9 cpl; BP up to...
Consumer Protection
Media release
15 Nov 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 2 November 2022), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 198.5 cpl. Puma/Caltex and Ampol hiking by between 35-45 cpl up to 214.9 cpl; Coles Express, EG Ampol, 7-Eleven and...
Consumer Protection
Media release
01 Nov 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 19 October 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 198.4 cpl. EG Ampol/Caltex Woolworths hiking by up to 42 cpl up to 213.9 cpl; Coles Express, 7-Eleven, BP, Puma/...
Consumer Protection
Media release
18 Oct 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 5 October 2022), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl) to 190.3 cpl. Puma/Caltex hiking by up to 38 cpl up to 203.9 cpl; 7-Eleven, Ampol, Coles Express, Caltex Woolworths/EG...
Consumer Protection
Media release
04 Oct 2022

Digital Identity and WARAM Frequently Asked Questions (FAQs) available

Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 21 September 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 177.5 cpl. Puma/Caltex hiking by up to 50 cpl up to 195.9 cpl; Coles Express, 7-Eleven, Ampol, Caltex Woolworths/...
Consumer Protection
Media release
20 Sep 2022

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