Motor industry

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Consignment selling is the process by which a licensed motor vehicle dealer agrees to sell a vehicle on behalf of a member of the public. The dealer then pays the former owner the sale proceeds less an agreed commission. Trust accounts Sales by consignment are regulated under the Motor Vehicle...
Selling vehicles
Penalties and infringements The Motor Vehicle Dealers Act imposes serious obligations on licensed dealers, yard managers and salespersons and the way they operate their business. Failing to meet those obligations can result in the Department prosecuting offending licence holders before a Court, or...
Vehicle sellers
Motor Vehicle Dealers Licence The Motor Vehicle Dealers Act (MVDA) requires a person/s or company engaged in the business of buying or selling certain vehicles must hold a dealer's licence. This legal requirement also includes someone: who acts as an agent for others in buying or selling vehicles;...
Selling vehicles
Motor vehicle dealers licence forms - contains all forms for dealers, yard managers and salespeople inlcuding applications for : licences exemptions duplicate licence special occassion permits change premises change to partner or director change of employment More information about how to apply for...
Vehicle sellers
There are three types of licence and one registration for motor vehicle dealing. Motor Vehicle Dealer's Licence In order to carry out motor vehicle dealing in Western Australia a person must have a motor vehicle dealer's licence. Dealing in motor vehicles means: carrying on any class or description...
Vehicle sellers
Consignment trust accounts Before taking any vehicle under a consignment agreement, the dealer must be permitted to do so in accordance with their licence and have opened a 'Consignment Trust Account' in which to deposit the funds. Licence Dealers must obtain the Commissioner’s approval to remove...
Auditing motor vehicle dealers
Key requirements under the Motor Vehicle Dealers Act As a licensed motor vehicle dealer you must: Ensure your licence is current and that you have a current certificate of authorised premises for your place of business. Ensure that the motor vehicle salespersons and yard managers you employ have a...
Motor vehicle sellers
Motor vehicle salesperson's licence What is a motor vehicle salesperson? A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles (e.g. write up purchase contracts). Complete sales...
Motor vehicle sellers
When goods fail to meet a guarantee , a consumer has a right to a ‘remedy’ – an attempt to put the situation right. Common remedies include repair , replacement or refund , and can involve action for compensation or damages . Suppliers The supplier has to provide the remedy when goods do not meet...
Returns and cancellations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
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Publications

In order to lawfully sell vehicles on consignment, a dealer must apply to the Commissioner for the removal of the condition prohibiting consignment selling. This form needs to be completed to assist...
Consumer Protection
Form – application
08 Jun 2020
Dealers are required to appoint a Registered Company Auditor, approved by the Commissioner, at the time of opening a Consignment Trust Account and notify the Commissioner of the Auditors details. If...
Consumer Protection
Form – application
11 Oct 2019
In recent years, two people have died as a result of crush injuries from falling trailer ramps. The trailer ramps were operated by a sealed hydraulic system. In both incidents, the ramps had earlier...
WorkSafe
Alert
25 Nov 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
WorkSafe has produced this checklist to increase awareness of safety issues faced by the car retailing industry and highlight the effect and importance of appropriate systems of work and safety...
WorkSafe
Checklist
04 Sep 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
15 Jan 2020
What do I need to do to lodge a complete application To apply for a licence you must lodge a complete application. This means you must: Complete all of the relevant sections of the application form...
Consumer Protection
Form – application
14 Jul 2020
Sample complaint letter to a car dealer. Your name Your address Your phone number Your email address (if you have one) Date N ame of dealer Street Suburb/Town State Postcode Dear Sir/Madam Re: (...
Consumer Protection
Template
22 Oct 2020
Review of the Motor Vehicle Dealers Act 1973 and Motor Vehicle Repairers Act 2003 complete list of issues and questions
Consumer Protection
Consultations / public comment
29 May 2014

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Announcements

While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 13 cents per litre (cpl) to 133.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 March 2020, most branded retailers are hiking their ULP price - 7-Eleven hiking by 28.8 cpl to 143.7 cpl, Caltex to 141.9 cpl, BP to 139.9 cpl,...
Consumer Protection
Media release
17 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 12 cents per litre (cpl) to 139.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 March 2020, most branded retailers are hiking their ULP price - 7-Eleven hiking by 29.8 cpl to 149.7 cpl, Caltex to 148.9 cpl, Puma to 147.7 cpl...
Consumer Protection
Media release
10 Mar 2020
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020
The average price of regular unleaded petrol (ULP) is set to increase by 11 cents per litre (cpl) to 141.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 March 2020, most branded retailers are hiking their ULP price - Caltex hiking by 26 cpl to 149.9 cpl and Caltex Woolworths, Puma and 7-Eleven to 149.7...
Consumer Protection
Media release
03 Mar 2020
On Thursday 20 February, the Work Health and Safety Bill 2019 passed through the Legislative Assembly of the Western Australian Parliament. The Hon Bill Johnston MLA, Minister for Mines and Petroleum and Industrial Relations said: “I am pleased that the Work Health and Safety Bill has now passed the Legislative Assembly. “The McGowan Government recognises the importance of these reforms and hopes...
WorkSafe
Department News
25 Feb 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 11 cents per litre (cpl) to 142.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 February 2020, most branded retailers are hiking their ULP price - Caltex hiking by 31 cpl to 155.9 cpl, 7-Eleven to 149.9 cpl, and Caltex...
Consumer Protection
Media release
25 Feb 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 11 cents per litre (cpl) to 143.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 February 2020, most branded retailers are hiking their ULP price - Caltex hiking by 30 cpl to 155.9 cpl, Caltex Woolworths to 153.7 cpl, 7-Eleven...
Consumer Protection
Media release
18 Feb 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 10 cents per litre (cpl) to 145 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 February 2020, most branded retailers are hiking their ULP price - Caltex hiking by 31 cpl to 157.9 cpl, Caltex Woolworths to 153.7 cpl, and Puma...
Consumer Protection
Media release
11 Feb 2020
FuelWatch reports a disruption to the usual weekly petrol price cycle in Perth. For the past five years, the weekly cycle has been consistent, with most fuel outlets in the Perth metropolitan area hiking their regular unleaded petrol (ULP) prices every Tuesday by about 20 cents per litre (cpl) on average. Prior to June 2015, the cycle involved prices being increased on a Thursday. In recent weeks...
Consumer Protection
Media release
10 Feb 2020

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