Motor industry

Topics

When goods fail to meet a guarantee , a consumer has a right to a ‘remedy’ – an attempt to put the situation right. Common remedies include repair , replacement or refund , and can involve action for compensation or damages . Suppliers The supplier has to provide the remedy when goods do not meet...
Returns and cancellations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
About us
Businesses and people working in certain industries must be licensed or registered with Consumer Protection. Abbreviations shown in brackets below represent the code for the type of licence. Motor vehicle industry Dealers (MD) Repairers (MR) Repair businesses (MRB) Salespeople (MS) Yard managers (...
Tradespeople
Fuel price boards Review on displaying of fuel price boards and impact on current WA laws Status: Closed 25 October 2013 Review A proposed national standard for fuel price boards is under review. The standard will allow only undiscounted prices to be displayed, as well as requiring all prices to be...
Consultations
Review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed 15 November 2013 Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. People involved in the industry and consumers are...
Consultations
Selling a car to a licensed dealer can be done in three ways: Sell your car directly to a dealer As a trade-in for the purchase of a new car Sell your car on consignment Selling directly to a dealership Dealers may offer you cash on the spot to purchase your car. This process usually involves the...
Selling a vehicle
Selling a car privately in WA is relatively straightforward. A key step as a seller is to complete a Transfer of Ownership form and submit it to the Department of Transport. For more information see Transport WA’s buy, sell or transfer a vehicle . The Australian Consumer Law (ACL) does not apply to...
Selling a vehicle
Maintaining your car with regular services and repairs will help keep it in good working order and protected by warranty, if this applies. You need to authorise any repair work based on the original quote and any agreed additional work. When you drop your car off for repairs, ask the repairer to...
Servicing, repair and towing
If you’re buying your first car, here’s a few things to consider: Do you want to buy a new or used car Set your budget Do you want to buy from a licensed dealer or private seller Check the warranty conditions Cooling-off periods don’t apply when you buy a vehicle Complete our used car buyer's...
Buying a vehicle or boat

Pages

Publications

It is reasonable for workers to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means workers will have...
WorkSafe
Information
04 Dec 2023
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
WorkSafe
Information
23 Sep 2021
News you can use, delivered straight to your inbox! Each month Consumer Protection sends topical bulletins filled with helpful information to the motor vehicle industry, including tailored...
Consumer Protection
Form – registration
11 Jul 2022
Motor vehicle industry bulletins provide topical information and reminders for those in the motor vehicle industry, including repairers and dealers. Have you subscribed? Make sure you are up to date...
Consumer Protection
Bulletin
10 May 2024
The Western Australian strategy and framework for the prevention and management of work-related musculoskeletal disorders are intended as useful resources for stakeholders who can influence...
WorkSafe
Information
11 Feb 2020
THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY. The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26...
WorkSafe
Information
12 Nov 2021
Follow these tips to protect yourself: 1. Research Before you buy a new or used car, do some research to determine which car is right for you and what you can afford. 2. Check safety rating Check the...
Consumer Protection
Flyers
27 Sep 2022
Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a motor vehicle dealer. Learn Attend a relevant...
Consumer Protection
Flyers
11 Dec 2019
Motor vehicle repair business licence or motor vehicle repairer's certificate: what's the difference? Are you: the owner of a motor vehicle repair business? a self-employed motor vehicle repairer?...
Consumer Protection
Flyers
02 Dec 2019
Does your vehicle need repairs? Follow these tips to protect your asset and your family. 1 Research. Before you book your car in for a service, new tyres or repairs ask for recommendations from your...
Consumer Protection
Flyers
02 Dec 2019

Pages

Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 13 July 2022), the average price of regular unleaded petrol (ULP) will increase by over 20 cents per litre (cpl) to 209.7 cpl. 7-Eleven hiking by up to 38 cpl up to 225.9 cpl; Coles Express and Ampol up to 219.9 cpl; BP up to 217...
Consumer Protection
Media release
12 Jul 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 June 2022), the average price of regular unleaded petrol (ULP) will increase by 26 cents per...
Consumer Protection
Media release
28 Jun 2022
14 June 2022 Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 15 June 2022), the average price of regular unleaded petrol (ULP) will increase by...
Consumer Protection
Media release
14 Jun 2022
Tuesday, 7 June 2022 ServiceWA app upgrades will ensure users have easy access to FuelWatch Interactive functionality and map will show fuel prices available near users Next addition to ServiceWA app continues journey in redefining the way Western Australians interact with government services The McGowan Government has updated its ServiceWA app to include FuelWatch, providing an easy to navigate...
Consumer Protection
Media release
07 Jun 2022
Unlicensed dealer ordered to pay more than $9,000 in fines and costs 13 vehicles sold illegally over a 16 month period Public plea for community to help stop backyard vehicle trading A man who bought and sold vehicles from his Marangaroo home without a licence has been ordered to pay a total of $9,262.50 in fines and costs by the Joondalup Magistrate Court. Hussain Al Hussein was fined $3,800 and...
Consumer Protection
Media release
01 Jun 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 June 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per...
Consumer Protection
Media release
31 May 2022
Backyard dealer fined $8,000 for no licence and false odometer readings Two deceived buyers to receive $2,500 in compensation Potential buyers urged to be skeptical of vehicles with unusually low kilometres Buying and selling vehicles without a licence and deceiving two buyers about odometer readings have resulted in a Yokine woman being ordered to pay a total of $17,400 in fines, consumer...
Consumer Protection
Media release
26 May 2022
When it comes time to move on a car or caravan, some people may lack the time or confidence to negotiate a private sale themselves. Engaging a dealer to sell the vehicle on their behalf can therefore be a viable option, but selling on consignment does come with some risk. Given the dealer can keep any money they receive from the sale in excess of the amount they agree to pay the owner, this has...
Consumer Protection
Media release
19 May 2022
174 vehicles bought and 147 sold without a licence in about 12 months Backyard operators robbing consumers of their rights Public urged to report illegal operators to stamp out the practice A sole director and his company have been fined a total of $40,000 for illegally buying and selling a high number of motor vehicles from his Stirling home without having a dealer’s licence. Jacob Hamilton was...
Consumer Protection
Media release
19 May 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 18 May 2022), the average price of regular unleaded petrol (ULP) will increase by 28 cents per...
Consumer Protection
Media release
17 May 2022

Pages

Subscribe to Topics
Subscribe to RSS - Motor industry