Motor industry

Topics

Motor vehicle insurance and licensing

Insurance When you pay your vehicle's licence, part of the fee is for compulsory third party insurance. This covers you, or anyone else, for death or injury if your car is involved in an accident. However, it does not cover you for damage to your car or anyone else's. Motor vehicle insurance...
Buying a vehicle
28 Feb 2014

Vehicle costs and finance

Remember that the advertised price of a car is not your only cost. Some other compulsory and standard charges you need to be aware of are: Vehicle licence fees - paid when the vehicle is licensed; Dealer's delivery charge - for buyers of new cars; Government motor vehicle stamp duty - for buyers of...
Buying a vehicle
28 Feb 2014

Motor vehicle extended warranties

Extended warranties are like an insurance policy you can buy for a vehicle to cover it generally for mechanical failure or breakdown. An extended warranty is bought separately by you and is not a substitute for any statutory warranty that may apply. You should carefully weigh up the value of...
Buying a vehicle
28 Feb 2014

ACL guarantees for a motor vehicle

The Fair Trading Act (Australian Consumer Law) creates ‘consumer guarantees’. A consumer guarantee does not need to be written down in the contract. It is 'guaranteed' by law. Consumer guarantees are ordinary contract terms that are automatically added into any contract between a seller and a buyer...
Buying a vehicle
28 Feb 2014

Cars not covered

The following second-hand vehicles are not covered by statutory warranty when bought from a dealer: Commercial vehicles (i.e. those constructed primarily to carry goods or materials) Utes (well body and tray back) with one row of seats Trucks Caravans Motor cycles designed for off-road use and not...
Buying a vehicle
28 Feb 2014

Motor vehicle repairer's certificate

You must have a motor vehicle repair certificate if you carry on the business of motor vehicle repair work as prescribed under the Motor Vehicle Repairers Regulations in Western Australia. A motor vehicle repairer's certificate is a "licence" for individuals who: own a repair business and do repair...
Motor vehicle repairers
28 Feb 2014

Percentage discounting campaigns

Advertising campaigns that state "Up to 50% off" are likely to cause consumers to believe a number of items are discounted by 50 per cent and that all other items within the store will also be discounted to some degree. You should not advertise this type of saving if only a few items are offered at...
Advertising and promotion
27 Feb 2014

Motor industry training courses

The following can help you find a course to become a licensed repairer, dealer, yard manager or salesperson in the motor vehicle industry Motor Vehicle Certified Repairers To be a certified motor vehicle repairer, applicants must demonstrate they are sufficiently qualified in each class of repair...
Training courses
27 Feb 2014

Motor and caravan shows

Interstate salespeople coming to WA to carry out sales activities for trade events and expos for a short term must be licensed to carry out that work on behalf of a licensed dealer. To satisfy the knowledge requirements for the grant of a licence you will be required to undertake the motor vehicle...
Motor and caravan shows
27 Feb 2014

How to qualify for a Motor Vehicle Repairer's Certificate

To be a certified motor vehicle repairer, applicants must demonstrate they are sufficiently qualified in each class of repair work for which they are applying. The methods for qualifying for certification are outlined below. Formal qualification and training The qualifications a person must have...
Motor vehicle repairers
27 Feb 2014

Pages

Publications

Do I have to fix it - A Dealer's Guide to Used Car Warranty

READ
Introduction Most complaints the Department of Mines, Industry Regulation and Safety (DMIRS) receives regarding motor vehicles are about warranty repairs. The purpose of this booklet is to help you...
Consumer Protection
Guide / handbook
22 Aug 2017

Disposing of uncollected goods

READ
A guide to the correct procedures to dispose of uncollected goods. Though this guide to the disposal of uncollected goods was developed in partnership with the MTA, it is not just for the motor vehicle industry and it is applicable for the disposal of any type of product left with a business.
Consumer Protection
Guide / handbook
09 Nov 2017

National Occupational Licensing Law Bill Exposure Draft

READ
National Occupational Licensing Law Bill Exposure Draft Explanatory Paper
Consumer Protection
Policies
30 May 2014

Auto LP gas safety

READ
A guide for the safe operation of an LP gas powered vehicle. Auto LP Gas safety Just like other forms of energy, LP gas (liquefied petroleum gas) is safe when treated properly. A correctly installed...
Brochure
30 Apr 2014

Special occasion permit application (Motor vehicle dealer)

READ
Who can apply for a Special Occasion Permit (Section 20H Motor Vehicle Dealers Act 1973) A dealer may apply to the Commissioner for Consumer Protection for a temporary permit to carry on business...
Consumer Protection
Form – application
14 Jul 2020

Application New Repair Business Partnership or Body Corp

READ
Who needs to apply for a licence Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence under the Motor Vehicle...
Consumer Protection
Form – registration
05 Oct 2020

Complaints: A guide for business

READ
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
06 Jan 2021

Motor vehicle repair business - New application - Individual

READ
Who needs to apply for a licence Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence under the Motor Vehicle...
Consumer Protection
Form – registration
05 Oct 2020

Notice of Change of Address Motor Vehicle Dealers

READ
Who should complete this form This form can be used by any individual that holds, or is involved with, occupational licence/s issued by the Commissioner for Consumer Protection to notify of a change...
Consumer Protection
Form – notification
18 Jan 2019

Application Motor Vehicle Salesperson's Licence

READ
Application for Motor Vehicle Salesperson’s Licence
Consumer Protection
Form – application
30 May 2014

Pages

Announcements

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 151.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 December 2019, most branded retailers are increasing their ULP price - Coles Express hiking by up to 36 cpl up to 165.9 cpl, Caltex to 164.9, BP to 162.9 cpl, 7-Eleven to 161...
Consumer Protection
Media release
23 Dec 2019

Independent retailers offered Perth motorists the cheapest fuel in 2019

Independent fuel retailers have again offered Perth motorists the lowest ULP prices in 2019, making up all but one of the positions in the top ten table of the cheapest sites. FuelWatch data reveals that, for the second year running, the cheapest site in the Perth metropolitan area was FastFuel 24/7 in Forrestfield with an average ULP price of 130.2 cents per litre (cpl), closely followed by...
Consumer Protection
Media release
18 Dec 2019

Unlicensed vehicle seller fined for winding back odometers (Rasmus Sepping)

An unlicensed dealer who illegally sold five vehicles and wound back the odometers of two of those vehicles was fined a total of $15,000 by the Perth Magistrates Court on 6 December 2019. Rasmus Sepping , formerly of Redcliffe but now living in Melbourne, pleaded guilty on 6 December 2019 of buying and selling five vehicles between October 2017 and September 2018 without having a licence, in...
Consumer Protection
Media release
10 Dec 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 155.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 December 2019, most branded retailers are hiking their ULP price - Coles Express by 30 cpl up to 165.9 cpl, BP to 164.9, Caltex to 163.9 cpl, 7-Eleven and Puma to 163.7 cpl,...
Consumer Protection
Media release
09 Dec 2019

Office hours – December and January

Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 156.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 December 2019, most branded retailers are hiking their ULP price - Caltex hiking by up to 30 cpl up to 165.9 cpl, Coles Express to 164.9 cpl, BP to 163.9 cpl, Caltex Woolworths...
Consumer Protection
Media release
02 Dec 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 155.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 November 2019, most branded retailers are hiking their ULP price - Caltex hiking by 30 cpl to 165.9 cpl, BP and Coles Express to 163.9 cpl, Caltex Woolworths, Puma and 7-...
Consumer Protection
Media release
25 Nov 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 155.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 November 2019, most branded retailers are increasing their ULP price - Caltex hiking by 33 cpl to 167.9 cpl, BP to 164.9 cpl, Coles Express to 163.9 cpl and Caltex Woolworths...
Consumer Protection
Media release
18 Nov 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 153.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 November 2019, most branded retailers are increasing their ULP price. BP, Caltex and Coles Express sites are increasing between 29 and 32 cpl to 162.9 cpl, Caltex Woolworths...
Consumer Protection
Media release
11 Nov 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 151 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 November 2019, most branded retailers are increasing their ULP price – Coles Express hiking by 29 cpl to 162.9 cpl, BP and Caltex to 159.9 cpl, 7-Eleven to 158.7 cpl, Caltex...
Consumer Protection
Media release
04 Nov 2019

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