Motor industry

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You must have a motor vehicle repair certificate if you carry on the business of motor vehicle repair work as prescribed under the Motor Vehicle Repairers Regulations in Western Australia. A motor vehicle repairer's certificate is a "licence" for individuals who: own a repair business and do repair...
Motor vehicle repairers
Advertising campaigns that state "Up to 50% off" are likely to cause consumers to believe a number of items are discounted by 50 per cent and that all other items within the store will also be discounted to some degree. You should not advertise this type of saving if only a few items are offered at...
Advertising and promotion
The following can help you find a course to become a licensed repairer, dealer, yard manager or salesperson in the motor vehicle industry Motor Vehicle Certified Repairers To be a certified motor vehicle repairer, applicants must demonstrate they are sufficiently qualified in each class of repair...
Training courses
Interstate salespeople coming to WA to carry out sales activities for trade events and expos for a short term must be licensed to carry out that work on behalf of a licensed dealer. To satisfy the knowledge requirements for the grant of a licence you will be required to undertake the motor vehicle...
Motor and caravan shows
To be a certified motor vehicle repairer, applicants must demonstrate they are sufficiently qualified in each class of repair work for which they are applying. The methods for qualifying for certification are outlined below. Formal qualification and training The qualifications a person must have...
Motor vehicle repairers
Certain occupations may apply for exemption from compliance with the Motor Vehicle Dealers Act 1973 . These exemptions, if granted, apply for a three year period. Auctioneers' exemption Auctioneers may be exempted by the Commissioner from compliance with the Motor Vehicles Dealers Act 1973 provided...
Vehicle sellers
The Motor Vehicle Dealers Act requires each applicant for a car market operator's registration to have suitable premises to operate from. If the proposed yard is currently registered in the name of another operator, the existing Certificate of Authorised Premises must be surrendered before a new...
Vehicle sellers
A car market is a market provided by a registered car market operator who does not own the secondhand vehicles which are displayed for sale. It is not an auction premises. Vehicles displayed for sale at a car market cannot be owned by other licensed dealers. Quite often, a car market will be used...
Vehicle sellers
To be recognised as a trainee salesperson you must be employed by a licensed motor vehicle dealer. You must also have: Submitted an application for a salesperson’s licence to the Department of Energy, Mines, Industry Regulation and Safety. Paid the applicable licence fee. Submitted to the...
Vehicle sellers
A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers

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Publications

The Regional Services Review - Consultation Paper is now available for all stakeholders to have their say.
Corporate
Consultations / public comment
16 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
12 Sep 2019
Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...
WorkSafe
Information
27 May 2021
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. Background to the review The...
Consumer Protection
Reports
04 Jan 2022
The Disposal of Uncollected Goods Act 1970 (the DUG Act) was introduced in 1970 following a report by the Law Reform Commission (LRC report) which recommended that legislation be enacted to permit a...
Consumer Protection
Discussion paper
26 Jun 2019
Who needs to complete this form? Motor vehicle dealers who did not receive any trust funds for the audit period may be required to lodge this declaration with Consumer Protection. Why complete this...
Consumer Protection
Form – notification
21 Jun 2019
Who needs to complete this form Motor vehicle dealers and motor vehicle repair businesses are required to report details of changes to licensed staff, including details of staff including new staff...
Consumer Protection
Form – notification
14 Jul 2020
Use this form to apply in writing for mutual recognition of your licence if you are working in the motor vehicle industry. If you have issues opening this form in your chosen browser try saving the...
Consumer Protection
Form – application
01 Jul 2022
To enable the renewal application to be assessed prior to your licence expiring, please complete the entire form and lodge it before the expiry date, together with payment and all required supporting...
Consumer Protection
Form – application
23 Dec 2022
Refrigeration and air-conditioning equipment, including systems in vehicles, contain refrigerants. With increased costs and environmental damage associated with the use of synthetic chemical...
WorkSafe
Bulletin
04 Dec 2023

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 4 May 2022), the average price of regular unleaded petrol (ULP) will increase by 26 cents per...
Consumer Protection
Media release
03 May 2022
New licence category proposed for dealers wanting to sell on consignment Character test for licence applicants and their associates to be strengthened Specific dealer training to focus on laws and practices for consignment sales Losses incurred by owners when selling their motor vehicles and caravans on consignment have prompted action by the McGowan Government with a new licence category to be...
Consumer Protection
Media release
29 Apr 2022
Real concerns that defective vehicles from flood areas will be sold in WA Potential buyers urged to find out the vehicle’s full history before purchase A number of checks can be carried out to make an informed decision WA consumers are being warned to be vigilant with fears that flood-damaged vehicles from the eastern states will be sold in WA. Consumer Protection urges buyers of second-hand...
Consumer Protection
Media release
28 Apr 2022
Keeping your wits about you following a car accident or breakdown is not always easy – you may be in shock, the traffic behind you is probably piling up and your vehicle needs to be moved off the road to somewhere safe. The last thing any motorist needs in a stressful situation like this is to be threatened, misled or harassed by unscrupulous tow-truck drivers looking to get their business. Views...
Consumer Protection
Media release
21 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 April 2022), the average price of regular unleaded petrol (ULP) will increase by over 27 cents...
Consumer Protection
Media release
19 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 April 2022), the average price of regular unleaded petrol (ULP) will increase by 18 cents per...
Consumer Protection
Media release
05 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 March 2022), the average Perth price of regular unleaded petrol (ULP) will increase by 21...
Consumer Protection
Media release
22 Mar 2022
Vehicle sold after odometer reduced by more than 150,000 kilometres Profit on sale doubled due to fake odometer reading Odometer wind backs ‘the ultimate deception’ of vehicle buyers A dramatic reduction of a vehicle’s odometer reading prior to sale has been described by a Perth magistrate as ‘brazen and egregious’ with the seller being fined $2,000 for deception. Vishvender Tejpal Singh of...
Consumer Protection
Media release
09 Mar 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 9 March 2022), the average price of regular unleaded petrol (ULP) will increase by over 29 cents...
Consumer Protection
Media release
08 Mar 2022
Many people have heard of the ‘yellow sticker’ defect notices used to take unroadworthy cars off our streets, but less well known are the ‘green stickers’ used by Consumer Protection to stop dodgy vehicles being sold at car-yards. Automotive officers from Consumer Protection regularly carry out random inspections at dealerships and place green “Unfit for Sale” stickers on vehicles that have...
Consumer Protection
Media release
02 Mar 2022

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