Motor industry

Topics

The Motor Vehicle Dealers Act requires each applicant for a car market operator's registration to have suitable premises to operate from. If the proposed yard is currently registered in the name of another operator, the existing Certificate of Authorised Premises must be surrendered before a new...
Vehicle sellers
A car market is a market provided by a registered car market operator who does not own the secondhand vehicles which are displayed for sale. It is not an auction premises. Vehicles displayed for sale at a car market cannot be owned by other licensed dealers. Quite often, a car market will be used...
Vehicle sellers
To be recognised as a trainee salesperson you must be employed by a licensed motor vehicle dealer. You must also have: Submitted an application for a salesperson’s licence to the Department of Mines, Industry Regulation and Safety. Paid the applicable licence fee. Submitted to the department a...
Vehicle sellers
A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers
A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...
Vehicle sellers
The Motor Vehicle Dealers Act requires each applicant for a dealer's licence operate from premises suitable for the type of business for which the licence is sought. The Commissioner for Consumer Protection also maintains records of these premises to assist it with decisions, such as whether the...
Vehicle sellers
Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
New vehicle (manufacturer's) warranties When you buy a new vehicle the manufacturer will "guarantee" the vehicle, usually for a limited period of time, provided the vehicle is used correctly. This guarantee is known as a manufacturer's warranty or 'express warranty' because it is 'expressed',...
Buying a vehicle
When you buy a vehicle from a dealer, it will come with a warranty - a manufacturer's warranty if it is new, and a statutory (dealer's) warranty if it is second-hand. Note: Older second-hand vehicles and some types of vehicles may not be covered by statutory warranty. All vehicles, both new and...
Buying a vehicle
Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties

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Publications

Application for Exemption from Compliance with the Motor Vehicle Dealers Act 1973 (Section 31 (1)
Consumer Protection
Form – application
29 May 2014
Request for a copy or an Extract of the Register for an Occupation Licensed by the Commissioner for Consumer Protection.
Consumer Protection
Form – application
30 May 2014
Who should complete this notice If you are a licensed motor vehicle salesperson or yard manager you must notify us of your change of employment of place of employment. This notice shall be given...
Consumer Protection
Form – notification
14 Jul 2020
Application to change “Authorised Premises” An Authorised premises is a location/vehicle that has been approved under the Act/s and issued a Certificate of Authorised Premises (“C.A.P.”).
Consumer Protection
Form – application
27 May 2014
Application for additional classes of repair w ork to be added to an existing Motor Vehicle Repairer’s Certificate What do I need to do to lodge a complete application To apply for a licence you must...
Consumer Protection
Form – application
14 Jul 2020
This document was developed to assist in the investigation of slips, trip and falls in the workplace.
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this document to increase awareness of worker safety issues in automotive body painting and interior repair and highlight the importance of appropriate systems of work and...
WorkSafe
Checklist
22 May 2014
This checklist has been developed to assist you in identifying risks associated with working at height .
WorkSafe
Checklist
18 Feb 2015
WorkSafe has produced this checklist to assist you in inspecting your workplace in regards to evacuation and first aid. Although the checklists do not cover all the requirements under workplace safety and health laws, they will give you a better idea of whether your workplace meets basic standards of safety. They will also assist in laying the foundation for a safety and health management system at your workplace.
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting training, risk assessment and safe work procedures associated with confined spaces. Although the checklists do not cover all the...
WorkSafe
Checklist
22 May 2014

Pages

Announcements

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 155.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 October 2019, many BP sites are increasing their ULP price to 165.9 cpl (increasing by 33 cpl). Most Caltex and many Coles Express sites are increasing their ULP price to 163...
Consumer Protection
Media release
14 Oct 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 154.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 October 2019, many Coles Express sites are increasing their ULP price to 167.9 cpl (hiking by 33 cpl). Many BP sites are increasing their ULP price to 163.9 cpl, most 7-Eleven...
Consumer Protection
Media release
07 Oct 2019
The average cost of unleaded petrol (ULP) is set to increase by around 17 cents per litre (cpl) to 156.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 October 2019, most Caltex and Coles Express sites are increasing their ULP price to 167.9 cpl (increasing by between 28 cpl and 29 cpl). Many BP sites are increasing...
Consumer Protection
Media release
30 Sep 2019
A Perth-based online business that took money from consumers for Jeep parts and accessories and either failed to supply them or took a very long, unreasonable amount of time, has been fined $16,000 in a case brought by the Commissioner for Consumer Protection. James Bartlett trading as Aftermarket Jeep Parts Australia via the website aftermarketjeep.com.au pleaded guilty to wrongly accepting...
Consumer Protection
Media release
27 Sep 2019
Consumer Protection is warning WA consumers about a business that has taken orders for Land Rover parts but has failed to deliver. Gordon German , trading as Green Oval Experience formerly operating as an auto parts store in Canning Vale, owes at least 15 customers a total of almost $50,000 in payments accepted for motor vehicle parts that have yet to be supplied. Complaints against the business...
Consumer Protection
Media release
26 Sep 2019
The average price of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 157.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 September 2019, most Caltex Woolworths sites are increasing their ULP price to 169.9 cpl (hiking by 35.2 cpl). Most Caltex and many Coles Express sites are increasing their...
Consumer Protection
Media release
23 Sep 2019
A Bayswater panel beater who has taken money from customers but failed to complete the work is the target of a public warning by Consumer Protection as well as an appeal for vehicle owners to come forward. Raymond John Goodall , trading as The Force in Smash Repairs (deregistered) , has attracted numerous consumer complaints over many years and currently has dozens of vehicles that have been...
Consumer Protection
Media release
19 Sep 2019
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 151.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 September 2019, many Coles Express sites are increasing their ULP price to 167.9 cpl (increasing by 36 cpl). Most Caltex sites are increasing their ULP price to 161.9 cpl,...
Consumer Protection
Media release
16 Sep 2019
The average price of unleaded petrol is set to increase by over 19 cents per litre (cpl) to 148.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 September 2019, most Coles Express sites are increasing their ULP price to 159.9 cpl (hiking by 30 cpl). Most BP sites are hiking their ULP price to 157.9 cpl, most Caltex...
Consumer Protection
Media release
09 Sep 2019
With Commissioner for Consumer Protection David Hillyard Consumer Protection is reminding Western Australians how important it is to use licensed repairers to service or fix cars. Backyard or bush mechanics operate in WA and even though Consumer Protection aims to identify them and stop them, the community can help by always choosing licensed repairers, to protect themselves and their vehicles...
Consumer Protection
Media release
06 Sep 2019

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