Motor industry

Topics

To be recognised as a trainee salesperson you must be employed by a licensed motor vehicle dealer. You must also have: Submitted an application for a salesperson’s licence to the Department of Mines, Industry Regulation and Safety. Paid the applicable licence fee. Submitted to the department a...
Vehicle sellers
A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers
A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...
Vehicle sellers
The Motor Vehicle Dealers Act requires each applicant for a dealer's licence operate from premises suitable for the type of business for which the licence is sought. The Commissioner for Consumer Protection also maintains records of these premises to assist it with decisions, such as whether the...
Vehicle sellers
Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
New vehicle (manufacturer's) warranties When you buy a new vehicle the manufacturer will "guarantee" the vehicle, usually for a limited period of time, provided the vehicle is used correctly. This guarantee is known as a manufacturer's warranty or 'express warranty' because it is 'expressed',...
Buying a vehicle
When you buy a vehicle from a dealer, it will come with a warranty - a manufacturer's warranty if it is new, and a statutory (dealer's) warranty if it is second-hand. Note: Older second-hand vehicles and some types of vehicles may not be covered by the statutory warranty imposed by the Motor...
Buying a vehicle
Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties
Manufacturers guarantee to take reasonable steps to provide spare parts and repair facilities, a place that can fix the consumer’s goods, for a reasonable time after purchase. If the manufacturer does not have an office in Australia, the importer takes on these responsibilities. Example: A consumer...
Guarantees and warranties
Title to goo ds Suppliers guarantee they have the right to sell the goods (clear title), unless the supplier alerted the consumer before the sale that they had ‘limited title’. If goods are sold with limited title, any other person with ownership rights—for example, a person owed money by the...
Guarantees and warranties

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Publications

The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
WorkSafe has produced this checklist to increase awareness of safety issues faced by the car retailing industry and highlight the effect and importance of appropriate systems of work and safety...
WorkSafe
Checklist
04 Sep 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
15 Jan 2020
What do I need to do to lodge a complete application To apply for a licence you must lodge a complete application. This means you must: Complete all of the relevant sections of the application form...
Consumer Protection
Form – application
14 Jul 2020
Sample complaint letter to a car dealer. Your name Your address Your phone number Your email address (if you have one) Date N ame of dealer Street Suburb/Town State Postcode Dear Sir/Madam Re: (...
Consumer Protection
Template
22 Oct 2020
Review of the Motor Vehicle Dealers Act 1973 and Motor Vehicle Repairers Act 2003 complete list of issues and questions
Consumer Protection
Consultations / public comment
29 May 2014
Motor vehicle repairers and repair businesses operating in Western Australia are regulated under the Motor Vehicle Repairers Act 2003 (the Act). The Act requires all motor vehicle repair businesses...
Consumer Protection
Fact sheet
28 Sep 2021
Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as practicable when a Trust Account is opened...
Consumer Protection
Form – application
09 Aug 2022
Who should complete this application This form can be used by motor vehicle dealers, repair businesses, car market operators or holders of an Exemption from the Motor Vehicle Dealers Act. Any...
Consumer Protection
Form – application
14 Jul 2020
For most people a motor vehicle will be the second most expensive purchase they will make. In terms of maintenance it will likely be the most expensive. It is in your best interest to find a vehicle...
Consumer Protection
Fact sheet
22 Aug 2017

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Announcements

Costco’s fuel outlet at Perth Airport offered motorists the cheapest petrol in 2020 with FuelWatch, which is celebrating its 20 th anniversary, releasing its annual list of sites that consistently have bargain prices. On average, the Costco price for ULP was 95.1 cents per litre (cpl) over the year but is only available to members, so FuelWatch has also awarded the number one spot to Liberty at...
Consumer Protection
Media release
04 Jan 2021
The average price of regular unleaded petrol (ULP) is set to increase by around 31 cents per litre (cpl) to 138.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 December 2020, most branded retailers are hiking their ULP price: 7-Eleven, Caltex/Ampol, BP, Caltex Woolworths and Coles Express hiking by...
Consumer Protection
Media release
29 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 137 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 December 2020, most branded retailers are hiking their ULP price: 7-Eleven hiking by 43 cpl up to 148.9 cpl; Caltex/Ampol, BP, Caltex Woolworths and...
Consumer Protection
Media release
22 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 135.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 9 December 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 43 cpl up to 147.9 cpl; Caltex Woolworths, 7-Eleven,...
Consumer Protection
Media release
08 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 134.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 December 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, Caltex Woolworths and Coles Express hiking by between 42-44 cpl up...
Consumer Protection
Media release
01 Dec 2020
Have you ever engaged a dealer to sell a car or caravan on your behalf? This is known as ‘consignment selling’ and the laws that regulate this method of sale are currently under review, with a ban being considered as one of the options. For those who don’t want to negotiate the sale of their vehicle privately, selling on consignment is a viable option but it comes with risk. Given the dealer can...
Consumer Protection
Media release
26 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 25 November 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, Caltex Woolworths, 7-Eleven, BP and Coles Express hiking by...
Consumer Protection
Media release
24 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by 30 cents per litre (cpl) to 133.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 November 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 43 cpl up to 145.9 cpl; 7-Eleven, BP, Caltex/Ampol and...
Consumer Protection
Media release
17 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 November 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, BP, Caltex/Ampol and Coles Express hiking by...
Consumer Protection
Media release
10 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 November 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, 7-Eleven, BP, Caltex Woolworths and Coles Express hiking by between...
Consumer Protection
Media release
03 Nov 2020

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