Motor industry

Topics

Whether you have to provide a refund, repair, replacement or compensation to a consumer for problems with goods or services depends on whether you have met consumer guarantees set by Australian law. You are responsible for understanding your legal obligations. Australia’s consumer protection...
Guarantees and warranties
Dermatitis simply means inflammation of the skin. What is contact dermatitis? Contact dermatitis is an inflammation that occurs when a substance comes into contact with skin. The skin is irritated. This may be in the form of either an allergy or more commonly an irritant reaction. How does the skin...
Diseases and health
If you’re planning on buying a new car, here’s some things to consider: Know your budget and what you want from a car (size, use etc.); Arrange finance (if applicable) Check the contract conditions Understand there is no cooling-off period Check the warranty conditions Insure your car Conduct pre-...
Buying a vehicle or boat
A car’s odometer reading can indicate kilometres the car has actually travelled and whether the necessary checks, services and repairs have been carried out at the required times. A valid and correct odometer reading is necessary to maintaining the car’s mechanical safety. The odometer can be found...
Buying a vehicle or boat
Some licence applications, or documents required in support of an application, are required to be signed or certified by an authorised witness. This should be done in accordance with the Department of Justice’s Information Fact Sheet 3 (PDF) available. You may find more helpful information from...
Occupations requiring licensing
The Motor Vehicle Repairers Act 2003 (the Act) imposes serious obligations on licensed repair business operators and the way they operate their business. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a...
Motor vehicle repairers
Every business in the motor repair and servicing industry requires a repair business licence. Vehicle and parts manufacturers are exempt if they do not actually repair vehicles. If you manufacture parts but do not fit them to a vehicle you will not require a licence. The question you must ask...
Motor vehicle repairers
Motor vehicle repair businesses must operate from approved premises (including mobile premises). If a repair business operates from multiple premises, each additional premises must also be approved. Fixed premises The Motor Vehicle Repairers Act 2003 requires each applicant for a motor vehicle...
Motor vehicle repairers
A motor vehicle repair business licence is required if you are an owner of a motor vehicle repair business, a self-employed motor vehicle repairer or operate a mobile repair business. Before your licence can be approved by the Commissioner for Consumer Protection, you must be a certified repairer...
Motor vehicle repairers
Under the Motor Vehicle Repairers Act, motor vehicle repair businesses are required to hold a business licence but they are no longer required to hold separate or additional licenses for each and every class of motor vehicle repairs. A repair business must ensure repair work is only carried out by...
Motor vehicle repairers

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Publications

Who needs to apply for a licence Anyone in the business of buying or selling vehicles in Western Australia must be licensed as a dealer under the Motor Vehicle Dealers Act 1973 . This includes...
Consumer Protection
Form – application
14 Mar 2023
This form is used to advise the vehicle or motorcycle is not covered by a statutory warranty and describes certain particulars about the vehicle. This form is to be displayed in the windscreen of a...
Consumer Protection
Form – notification
22 Aug 2017
This form is to be displayed next to Form 4 in the windscreen of a vehicle, or attached to a motor cycle, and may used by the dealer to notify a buyer of an existing defect, in the event that the...
Consumer Protection
Form – notification
22 Aug 2017
This form advises motorcycle buyers a motorcycle is covered by statutory warranties and describes certain particulars about the motorcycle. A dealer must display a "Vehicle Particulars" form on any...
Consumer Protection
Form – notification
04 Oct 2021
This form advises car buyers a vehicle is covered by statutory warranties and describes certain particulars about the vehicle. A dealer must display a "Vehicle Particulars" form on any second-hand...
Consumer Protection
Form – notification
04 Oct 2021
A dealer's register must be maintained at each authorised premises of the dealership. The register records details of every transaction that the dealer conducts, identifying the vehicle, the seller...
Consumer Protection
Form – registration
22 Aug 2017
Dealers who want to start selling vehicles on consignment can request Category E be added to their licence using the form 'Request to add consignment sales (Category E)'. Information about dealer...
Consumer Protection
Form – application
02 Mar 2023
Dealers are required to appoint a Registered Company Auditor, approved by the Commissioner, at the time of opening a Consignment Trust Account and notify the Commissioner of the Auditors details. If...
Consumer Protection
Form – application
09 Aug 2022
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016

Pages

Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 December 2021), the average price of regular unleaded petrol (ULP) will increase by 29 cents...
Consumer Protection
Media release
30 Nov 2021
Maximum damages claim for cancellations reduced from 15 to five per cent Dealers warned to only charge for realistic costs of contract cancellation Consumers urged to be sure of purchase as cancellation can be costly The maximum amount motor vehicle dealers in WA can charge a consumer who cancels a purchase contract will be reduced to five per cent of the contract’s value from 1 January 2022...
Consumer Protection
Media release
30 Nov 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 17 November 2021), the average price of regular unleaded petrol (ULP) will increase by more than...
Consumer Protection
Media release
16 Nov 2021
With fuel prices recently hitting record-highs and Perth’s petrol price cycle changing from weekly to fortnightly, it’s a particularly important time for consumers to have the information they need to save money at the bowser. That’s where our free FuelWatch service can help, with a revamped website containing interactive mapping features that makes it quick and easy for WA motorists to find the...
Consumer Protection
Media release
11 Nov 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 3 November 2021), the average price of regular unleaded petrol (ULP) will increase by more than...
Consumer Protection
Media release
02 Nov 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 October 2021), the average price of regular unleaded petrol (ULP) will increase by more than...
Consumer Protection
Media release
19 Oct 2021
Revamped website with new search and mapping features now online Finding the cheapest fuel will be quick and easy A new logo to celebrate the 20th anniversary of FuelWatch A revamped FuelWatch website has been launched with enhanced search and interactive mapping features which will make it quick and easy for WA motorists to find the cheapest fuel sites in their area. The mobile-friendly website...
Consumer Protection
Media release
15 Oct 2021
Changes to pricing pattern see a disruption to the usual weekly petrol price cycle Indications that major outlets may be creating a fortnightly cycle as others follow FuelWatch monitoring prices to confirm if the new cycle is established long-term FuelWatch reports a disruption to the usual petrol price cycle in Perth with price hikes now appearing to occur fortnightly instead of weekly. For...
Consumer Protection
Media release
12 Oct 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 174.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 6 October 2021, most branded retailers are hiking their ULP price: Caltex Woolworths hiking by 45 cpl up to 183.9 cpl; BP and Coles Express up to 181...
Consumer Protection
Media release
05 Oct 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 17 cents per litre (cpl) to 163.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 29 September 2021, some branded retailers are making large hikes to their ULP price: Coles Express hiking by 39 cpl up to 181.9 cpl; 7-Eleven and BP...
Consumer Protection
Media release
28 Sep 2021

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