2022 Consumer Protection Awards event - new date The winners of the 2022 Consumer Protection Awards will be announced at a presentation ceremony to be held in Perth on 2 August 2022. Stay tuned to see who will be our 2022 winners. For more information about the...
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Consumer Protection provides services to the Indian Ocean Territories through a Service Delivery Arrangement with the Australian Government. Western Australian laws—including most of those relating to Consumer Protection—are applied as Commonwealth laws in the Territories, unless the Australian...
My consumer rights posters and flash cards can be used for educational purposes, and cover the following topics: My shopping rights Shopping refunds Guarantees and Warranties Contracts Lay-by agreements Resolving issues and lodging complaints The posters and flash cards are available in the...
Harmony week banner image, by Office of Mulitcultural Interests
Harmony Week 2022 Harmony Week runs from 15–21 March every year and encourages everyone to experience, explore and appreciate WA's wealth of cultural, religious, linguistic and ethnic...
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
Minimum pay rates for staff - legal employment obligations of nail salon business owners Owners of nail salon businesses which operate in the state industrial relations system must provide the legal...
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...