Multicultural / multilingual

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- DMIRS COVID-19 coronavirus
  Information for employers and employees
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, COVID-19, and how to contact Wageline and stay informed.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Who is in the WA state system, key features of the state system, recent inquiries, reviews, and committees.
- Changes to state employment laws
  Information on 2022 changes to state employment laws in Western Australia.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Tool box
  Events, statistics and educational resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical occupational safety and health law
  Safety and health legislation prior to 2022.
- Historical mines and petroleum guidance
  Safety and health guidance under the legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Topics

Consumer Protection Awards FAQ

Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open in...

Consumer Protection Awards

15 Jul 2020

Commissioner for Consumer Protection

WATCH

Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...

About us

29 Mar 2017

Product Safety for multilingual consumers

Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...

Multilingual consumers

12 Feb 2015

Videos for renting a home for multilingual speakers

Three information videos about renting a home were produced to help you understand the laws in Western Australia . Part one: Getting started - covers applying for a tenancy, option fees, tenancy databases, discrimination, tenancy agreements, rents and bonds and property condition reports. Part two...

Multilingual consumers

07 Jan 2015

WorkSafe translation service

How to contact our translation service in several languages.

About WorkSafe

07 Jan 2015

Consumer Protection translation service

How to contact our translation service in several languages.

Contact Consumer Protection

06 Jan 2015

Western Australian Consumer Protection Awards

WATCH

2022 Consumer Protection Awards - winners announced The winners of the 2022 Consumer Protection Awards were announced at a presentation ceremony held in Perth on 2 August 2022. To see who our 2022 winners are – visit the Consumer Protection Awards winners and...

Consumer Protection Awards

02 Sep 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...

About us

18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...

Online resources

18 May 2014

What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...

About us

18 May 2014

29 May 2014

Government of Western Australia
Department of Mines, Industry Regulation and Safety

Public, consumers and employees

Business, corporate and industry

Online Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Multicultural / multilingual

Topics

Consumer Protection Awards FAQ

Commissioner for Consumer Protection

Product Safety for multilingual consumers

Videos for renting a home for multilingual speakers

WorkSafe translation service

Consumer Protection translation service

Western Australian Consumer Protection Awards

Media statements

Online resources

What Consumer Protection does

Pages

Publications

Tenancy Law Videos - Burmese Translation

Tenancy Law Videos - Dinka Translation

Tenancy Law Videos - Farsi Translation

Tenancy Law Videos - Malay Translation

Tenancy Law Videos - Swahili Translation

Better Trading - publication

Shopping tips for travellers - multilingual

My shopping rights - Tamil

My shopping rights - Nepalese

My shopping rights - Karen

Pages

Our divisions

Quick access

Need assistance?

Website feedback

Australian Business Number

Public, consumers and employees

Business, corporate and industry

Online Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Search:

Multicultural / multilingual

Topics

Pages

Publications

Pages

Need assistance?

Website feedback

Australian Business Number