Multicultural / non english speaking

Topics

Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
Consumer Protection provides services to the Indian Ocean Territories through a Service Delivery Arrangement with the Australian Government. Western Australian laws—including most of those relating to Consumer Protection—are applied as Commonwealth laws in the Territories, unless the Australian...
Indian Ocean Territories
My consumer rights posters and flash cards can be used for educational purposes, and cover the following topics: My shopping rights Shopping refunds Guarantees and Warranties Contracts Lay-by agreements Resolving issues and lodging complaints The posters and flash cards are available in the...
Non-English speaking consumers
Harmony week banner image 2018
Harmony week banner image 2018, by Office of Mulitcultural Interests
Harmony week banner image 2018, by Office of Mulitcultural Interests Consumer protection agencies in Australia develop an innovative communication tools to help people from diverse backgrounds...
Non-English speaking consumers
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
About us
Three information videos are available to help you understand the tenancy laws in WA. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Are you a tenant in a family and domestic violence situation and need some assistance? Find out more about your options to leave or stay...
Renting tools
The Western Australian Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided support for...
Consumer Protection Awards

Pages

Publications

Farsi Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014
Malay Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014
Swahili Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
08 Jan 2015
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
15 Jan 2020
Travellers’ consumer tips When you shop in our great State you have the same rights as all Western Australians. You can buy with confidence as laws prohibit misleading or deceptive conduct by traders...
Consumer Protection
Guide / handbook
14 Mar 2018
My Shopping Rights flash cards and posters in - Tamil
Consumer Protection
Promotions
29 May 2014
My Shopping Rights flash cards and posters in - Nepalese
Consumer Protection
Promotions
29 May 2014
My Shopping Rights flash cards and posters in - Karen
Consumer Protection
Promotions
29 May 2014
My shopping rights flash cards and posters in - Farsi
Consumer Protection
Promotions
29 May 2014
My Shopping Rights flash cards and posters in - English
Consumer Protection
Promotions
29 May 2014

Pages

Subscribe to RSS - Multicultural / non english speaking