Multicultural / non english speaking

Building Commission
Regulates Western Australian building and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of the Building Commission.
- Licensing and registration and owner-builder approval
  Application and renewal information.
- Building approvals
  The process for getting building work approved.
- Find a registered building service provider or licensed plumber
  Find an appointor, builder, building surveyor, painter or plumber.
- Building or renovating your home
  Information on building or renovating your home or small commercial building and becoming an owner-builder.
- Responsibilities and compliance
  Legislation, codes and standards for adjudicators, builders, building surveyors, painters and plumbers.
- Dispute resolution
  Building service and payment disputes.
- Keep informed
  Latest information and subscriptions, events and seminars and public consultations open for comment.
- Construction Contracts Act
  The adjudication process for resolving payment disputes.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for buyers of goods or services.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- About Consumer Protection, online resources and apps
  Find out about Consumer Protection and access online resources.
- Consultation and compliance
  Compliance actions, public consultations and reports.
EnergySafety
Technical safety regulation for the electricity and gas industries.
- Overview
  Learn about who we are and what we do, information on legislation, reports and useful links.
- Consumer safety
  Find out how to use gas and electricity safely.
- Licensing
  How to apply for a licence or search for a licensed person.
- Industry safety
  Information on appliance approvals and network operators.
- Report an accident
  How to report an accident or incident to EnergySafety.
- Stay informed
  Subscribe to the Energy Bulletin, safety alerts and update your contact details.
- eNotice
  How to register and lodge eNotices.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Rates of pay, leave entitlements, when children can work and other employment rights and obligations.
- Public sector
  Information and resources for agencies on public sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Ministerial Review of the State industrial relations system
  Information and terms of reference for the Ministerial Review of the State industrial relations system.
WA Building and Construction Code Monitoring Unit
Monitoring compliance with the Western Australian Building and Construction Industry Code of Conduct 2016.
- Western Australian Building and Construction Industry Code of Conduct 2016
  The BCI Code commenced on 1 January 2017.
- Implementation guidelines
  Implementation Guidelines to the Western Australian Building and Construction Code of Conduct 2016.
- Reporting obligations
  When you need to report something to the BCCMU.
- Resources
  Resources providing information and frequently asked questions.
- Contact us
  Contact details for the Building and Construction Code Monitoring Unit.
WorkSafe
Regulation and promotion of safety in general industry.
- Licences, registrations and notices
  How do I obtain a licence, register plant, seek a review, or request an exemption?
- Report or enquire about workplace incidents
  Find out how to report an incident or make a complaint about a workplace hazard.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Commission for Occupational Safety and Health
  Information about Western Australia's peak safety and health body.
- Occupational safety and health law
  How do I comply with the law?
- Safety and health topics
  How do I make my workplace safer?
- Safety and health representatives
  Information about and for safety and health representatives.
- Tool box
  Events, statistics and educational resources.
- Work health and safety legislation reform
  Learn more about work health and safety reform.
- Small business safety
  Your guide to safety and health in small business.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.
- Stay informed
  Subscribe to one of our media statement digests.

Topics

Consumer Protection office locations

Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office. Payments will no longer be accepted at the Perth office. The cashier services include lodging payments for...

Contact Consumer Protection

29 Apr 2014

The Indian Ocean Territories – Christmas and Cocos (Keeling) Islands

Consumer Protection provides services to the Indian Ocean Territories through a Service Delivery Arrangement with the Australian Government. Western Australian laws—including most of those relating to Consumer Protection—are applied as Commonwealth laws in the Territories, unless the Australian...

Indian Ocean Territories

03 Apr 2014

My consumer rights posters and flash cards

My consumer rights posters and flash cards can be used for educational purposes, and cover the following topics: My shopping rights Shopping refunds Guarantees and Warranties Contracts Lay-by agreements Resolving issues and lodging complaints The posters and flash cards are available in the...

Non-English speaking consumers

18 Mar 2014

Your rights - multilingual

WATCH

Harmony week banner image 2018, by Office of Mulitcultural Interests Consumer protection agencies in Australia develop an innovative communication tools to help people from diverse backgrounds...

Non-English speaking consumers

18 Mar 2014

Media contacts

The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...

Contact Consumer Protection

04 Mar 2014

Consumer Protection legislation

All Western Australian Acts and Regulations are also available for download in PDF or Word format from the Parliamentary Counsel's Office .

About us

04 Mar 2014

Videos on renting

WATCH

Western Australia's residential tenancy laws changed in 2013. Three information videos are available to help you understand the laws. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Getting started Getting started covers applying for a tenancy, option fees, tenancy...

Renting tools

12 Feb 2014

The judging process

The judging process The judging process will be merit-based using the methods below. Consumer Protection will coordinate an independent assessment process to review each nomination received. Judges for the awards panel are chosen for their expertise, knowledge and experience in consumer protection...

Consumer Protection Awards

04 Feb 2014

29 May 2014

Government of Western Australia
Department of Mines, Industry Regulation and Safety

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Multicultural / non english speaking

Topics

Consumer Protection office locations

The Indian Ocean Territories – Christmas and Cocos (Keeling) Islands

My consumer rights posters and flash cards

Your rights - multilingual

Media contacts

Consumer Protection legislation

Videos on renting

The judging process

Pages

Publications

Shopping tips for travellers - multilingual

My shopping rights - Tamil

My shopping rights - Nepalese

My shopping rights - Karen

My shopping rights - Farsi

My shopping rights - English

My shopping rights - Dinka

My shopping rights - Arabic

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Public, consumers and employees

Business, corporate and industry

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Complaints

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Multicultural / non english speaking

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Publications

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