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Complaints about incorporated associations

Members have a crucial role in ensuring their association conducts its affairs in an acceptable way. If there is a problem in the association, members and committees should make all reasonable attempts to resolve any complaints themselves, whether informally or through the dispute resolution...
Fees, forms and publications
08 Sep 2017

Commissioner for Consumer Protection

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David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
29 Mar 2017

Associations information statement

Associations and clubs are required to submit an information statement to Consumer Protection every year. This statement confirms the association is still active, eligible to be incorporated and has held its Annual General Meeting. Statement due dates Information statements must be lodged within...
Running an association
11 Oct 2016

Changing your rules

Aim to change the rules at your next AGM The deadline for incorporated associations and clubs to update the rules to meet the Associations Incorporation Act 2015 requirements is 30 June 2019. Consumer Protection recommends committees aim to have the proposed changes to the rules ready for members...
Running an association
20 Jul 2016

Associations financial reporting

Reporting requirements for tier 2 and 3 associations Tier 2 and tier 3 associations must prepare a financial report containing financial statements and notes that comply with the accounting standards. Tier 2 and tier 3 associations may be exempt from complying with accounting standards during their...
Running an association
13 Jul 2016

Ending an association

A benefit of incorporating is an association has perpetual succession, which means it can continue to exist regardless of any changes to it its membership. However, there may come a time where the association has a lack of members or there is no longer any interest in continuing its activities and...
Running an association
28 Jun 2016

Running an incorporated association

An incorporated association must meet its obligations under the Associations Incorporation Act 2015 , including: Holding an Annual General Meeting (AGM) once every calendar year within 6 months after the end of the financial year (section 50). Maintaining true and correct records of all financial...
Running an association
27 Jun 2016

Benefits of incorporating an association

Why should you incorporate an association? While incorporating under the Associations Incorporation Act 2015 is voluntary incorporation offers groups some benefits including: members and officers of the association are generally not liable to contribute towards the payment of debts or liabilities...
What is an incorporated association?
27 Jun 2016

Help for using AssociationsOnline

The following information is to help you use the AssociationsOnline system. There are also several step-by-step guides with detailed support information. While in the system, the FAQ and help resources button, located at the top right of each page, will link you back to this page to access the help...
INC Guide and Associations Online
20 Jun 2016

Associations online

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AssociationsOnline is an online portal for incorporated associations to submit applications and manage their contact information 24/7. A ll previous users of the old system (users enrolled before 1 July 2016) and new users will need to enrol / create a new login and password. Users will be to begin...
INC Guide and Associations Online
03 Mar 2016

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Publications

Associations 2016 law changes presentation

This video is of one of the presentations held prior to the commencement of the 2016 law and covers: Effect of new laws on existing incorporated associations Overview of changes Prescribed Model...
Consumer Protection
Training material
16 May 2018

Metropolitan area map

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Metropolitan area map
Consumer Protection
Information
15 May 2018

Schedule 1 and the model rules

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All incorporated associations are required to provide for 19 Schedule 1 items in the rules. The below table shows where each of the Schedule 1 matters has been provided for in the model rules:...
Consumer Protection
Fact sheet
14 May 2018

AssociationsOnline help guide

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The AssoicationsOnline help guide provides a summary of the AssoicationsOnline help guides available at: Help guide 1: Enrol, login and search Help guide 2: Manage my account Help guide 3: Manage my...
Consumer Protection
Guide / handbook
28 Mar 2018

Guidelines on the Statutory Manager provisions for Associations

Purpose of the Guideline The Guideline has been developed to assist the public to understand the circumstances where the Commissioner for Consumer Protection may consider exercising the power under...
Consumer Protection
Guidance note
04 Jan 2018

A guide to the Australian Consumer Law for fundraising and other activities of charities, not-for-profits and fundraisers

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The Australian Consumer Law (ACL) is the national law for fair trading and consumer protection, which applies across Australia. The ACL came into force on 1 January 2011. The ACL provides a range of...
Consumer Protection
Guide / handbook
03 Jan 2018

Online crowdfunding campaigns for social causes guidelines

This document covers guidelines for the licensing of online crowdfunding campaigns for social causes - exceptions to requirement for charitable collections licence. Purpose of Guidelines The purpose...
Consumer Protection
Fact sheet
20 Sep 2017

INC: A guide for incorporated associations in Western Australia

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People often come together to form groups to pursue a range of common interests of a recreational, social, political, economic, cultural, spiritual or professional nature. In Western Australia alone...
Consumer Protection
Guide / handbook
16 May 2018

Audit report auditor appointed by special approval (Charities)

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The officers of the licensed organisation are responsible for the preparation of accounts in accordance with the requirements of the Act and the Regulations. It is thier responsibility to undertake...
Consumer Protection
Form – application
22 Aug 2017

Application for a charitable collections licence

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To be used to apply for a new charitable collections licence. Instructions Type directly into the form electronically before printing and signing it or hand print neatly using an ink pen in block...
Consumer Protection
Form – application
17 Aug 2017

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Announcements

Serious chemical burns result in $47,900 penalty for principal employer Rand Transport

Rand Transport (1986) Pty Ltd was handed a $45,000 fine and a $2900 costs penalty in the Perth Magistrate Court following serious ammonia gas burns to a contract worker. Rand, a cold storage food distributor, pleaded guilty to failing to provide and maintain a safe workplace where contractors were not exposed to hazards. On 11 December 2014, during the construction of a dividing wall within a...
WorkSafe
Media release
30 May 2018

Commissioner Blog: Clean up of associations & clubs list

With Acting Commissioner for Consumer Protection David Hillyard Are you a member of a club or group? If it is a registered Association, do you know if it has lodged its annual information statement? We are compiling a list of associations that may be defunct as they have not been submitting an annual information statement and appear to have been dormant for 12 months or more. The reason...
Consumer Protection
Media release
17 Aug 2017

Community & childcare centres win Consumer Protection Awards

The value of the support that community legal centres provide the WA community has been recognised in the 2017 Western Australian Consumer Protection Awards. Karen Merrin, who has managed the Northern Suburbs Community Legal Centre in Mirrabooka for the past 20 years, has been honoured with the Rona Okely Award for an individual who has given their time, energy and experience for the betterment...
Consumer Protection
Media release
15 Mar 2017

Community call for Consumer Protection Award nominations

Individuals and organisations in WA involved in promoting consumer and tenancy rights and providing community support are urged to submit a nomination for the Consumer Protection Awards 2017. Nominations are now open for the awards which formally recognise the efforts of individuals, groups, businesses, advocates, local government and the media in educating the community about their rights and...
Consumer Protection
Media release
06 Sep 2016

WA organisations lose $500,000 to ‘man in the middle scams’

Fraudsters posing as CEOs or third-party suppliers have cost Western Australian businesses and not-for-profits at least $500,000 in the last two years, prompting a warning about ‘man in the middle scams’. Acting Commissioner for Consumer Protection David Hillyard said the fraud works in two equally sophisticated ways. “The false boss or CEO scam usually hacks a chief executive officer or senior...
Consumer Protection
Media release
17 Aug 2016

AssociationsOnline temporarily unavailable

The AssociationsOnline portal is currently unavailable as it is being updated. The new system, expected to be released over the coming weeks, will be in line with the new law and improve the ability of associations to self-manage many processes. In the meantime, please visit the fees and forms page to make any applications and see the latest version of the model rules. The Inc guide is a...
Consumer Protection
Alert
30 Jun 2016

New laws for WA’s associations and clubs

New laws have been passed which are aimed at helping associations and clubs in WA operate more efficiently by providing them with a clearer framework in which to operate under a simplified set of regulations. The new laws will replace the existing Associations Incorporation Act 1987 and will apply to all existing incorporated associations in Western Australia. The changes are expected to come...
Consumer Protection
Media release
07 Dec 2015

Commissioner's Blog: Choose charities carefully

With Acting Consumer Protection Commissioner Gary Newcombe The Syrian refugee crisis has prompted an outpouring of public support for those in need of aid. Consumer Protection would like to remind Western Australians, who try to make a difference through charitable donations, to choose an established humanitarian charity. Charities in Western Australia need to be licensed and you can check...
Consumer Protection
Department News
25 Sep 2015

Time to nominate for Consumer Protection Awards

The WA community has its annual opportunity to nominate deserving candidates for a Consumer Protection Award, from now until the end of November 2015. This is the 12 th year that Consumer Protection will formally recognise those involved in consumer or tenant advocacy. Award categories acknowledging the promotion of product safety in the WA marketplace and journalism that raises awareness of...
Consumer Protection
Media release
08 Sep 2015

Consumer Protection on the move

After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014

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