Person with disability

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Commissioner for Consumer Protection

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David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
29 Mar 2017

Scams against people with disabilities

Consumers with a disability – be on guard against scammers trying to take advantage of you Consumer Protection is warning consumers with a disability to be on guard against scams – unfortunately, scammers target people whom they think may be vulnerable to try and take advantage of them. Some common...
People with disability
12 Sep 2014

Consumer rights for people with a disability

Know your rights. We provide information for consumers buying disability-related products and services, including participants under the National Disability Insurance Scheme (NDIS). Under the Australian Consumer Law, you have the right to expect a product or service will do or perform as it should...
People with disability
12 Sep 2014

Disability access and inclusion

The department’s vision is for ‘a business environment that is productive, innovative, fair and safe’. The department is committed to developing and maintaining effective inclusive policies, practices and structures to ensure that people with disability, their families and their carers are able to...
Accessibility
28 May 2014

Publications

Disability Access and Inclusion Plan 2017-2021

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The department's Disability Access and Inclusion Plan for 2017–2021 contains the department's strategies for ensuring: people with disability, their families and carers have equal opportunity to...
Corporate
Plans
21 Feb 2018

Work Health and Safety Regulations Discussion Paper

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The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016

Announcements

FGS Contracting and Company Director fined total of $327,500 over serious injuries to 17 year old worker

FGS Contracting Pty Ltd and the Director Ryan Wayne Franceschi, were fined today in the Perth Magistrate Court in relation to serious injuries caused to a 17 year old worker in Esperance. FGS Contracting Pty Ltd was fined $225,000 for failure to meet their duty to provide a safe workplace and for failing to ensure the correct high-risk work license. Additionally, Franceschi as the Director was...
WorkSafe
Media release
18 May 2018

Commissioner's Blog: New guides for consumers with disabilities

The Australia wide roll-out of the National Disability Insurance Scheme (NDIS) commenced on 1 July 2016. To coincide with this, new information guides have been released for consumers with disabilities about their rights and businesses with useful information about their obligations under the Australian Consumer Law (ACL). The ACL provides protection when you buy goods like food, electrical items...
Consumer Protection
Department News
21 Jul 2016

ACCC action against Phoenix Institute welcomed in WA

Consumer Protection WA welcomes legal action by the Australian Competition and Consumer Commission against a training provider that allegedly offered free laptops or iPads to vulnerable people in order to sign them up for supposedly Government-funded courses, which would in reality leave the person with a significant student debt. Following an investigation into the conduct of private colleges,...
Consumer Protection
Media release
26 Nov 2015

Consumer Protection on the move

After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014

REMOVED - Early closure for Consumer Protection this Friday, 26 September 2014

The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
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