Product safety

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Officers under the Work Health and Safety Act have specific duties. This information is designed to help WA organisations and their associated workforces (including volunteers) understand the duties of an officer under the Work Health and Safety laws. Who is an officer? Having the word ‘officer’ in...
Your rights and responsibilities
Do you want to make a complaint about bullying, sexual assault or harassment? Contact WorkSafe on 1800 678 198 or email wscallcentre@dmirs.wa.gov.au
Ask a question or make a complaint
Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open in...
Consumer Protection Awards
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
COVID 19 - Coronavirus
Silica is a common naturally occurring mineral. This fact sheet provides information about where silica is found, what are the hazards and risk management. What is silica and where is it found? Silica is a common naturally occurring mineral, also known as silicon dioxide. One common type of...
Silica
Gary Newcombe May 2021 - Current Gary Newcombe became Commissioner for Consumer Protection and Executive Director for Consumer Protection on Monday 24th May 2021. Gary has 40 years' experience in the Commonwealth and State public sectors and the Western Australian Parliament, primarily in the areas...
About us
Furniture Stability From a toddler’s point of view, home looks like a big playground. They don’t recognise the dangers. The trouble is that most parents don’t recognise the dangers either. Unstable furniture can tip over when a child climbs or pulls on it. This can cause serious injuries if it...
Product safety for consumers
Due to the rising number of incidents, the Australian Competition and Consumer Commission (ACCC) and consumer protection agencies around Australia encourage all traders to consider their products and the risk to consumers of toppling furniture. Toppling furniture—understanding the risks Many may be...
Product safety for business
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
CP Awards - no year
CP Awards - no year , by Consumer Protection
2022 Consumer Protection Awards - winners announced The winners of the 2022 Consumer Protection Awards were announced at a presentation ceremony held in Perth on 2 August 2022. To see who our 2022 winners are – visit the Consumer Protection Awards winners and...
Consumer Protection Awards

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Publications

It has come to the attention of WorkSafe that there are potentially several hundred flying foxes in operation across Western Australia. A flying fox is an amusement device consisting of an elevated...
WorkSafe
Bulletin
28 Sep 2022
16 September 2022 Cybersecurity risk warning Consumer Protection WA has warned that a move to enable businesses and organisations to shorten Australian website addresses could be an opportunity for...
Consumer Protection
Bulletin
16 Sep 2022
This information sheet provides advice for small businesses and workers on hazards and risk controls for inflatable amusement devices in accordance with Work Health and Safety legislation. An...
WorkSafe
Information
11 Aug 2022
This information sheet provides general guidance for workers and persons conducting a business or undertaking (PCBUs) on how to manage the risk of falls at work under the new work health and safety...
WorkSafe
Information
18 Jul 2022
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2022 Work Health and Safety Excellence Awards 2022 Work...
WorkSafe
Information
01 Mar 2022
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021
Employers are required to ensure that where fitted respirators are required to protect health, these are correctly fitted. Examples of fitted respirators (also called respiratory protective equipment...
WorkSafe
Information
15 Jan 2021
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
It is reasonable for workers to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means workers will have...
WorkSafe
Information
13 Sep 2022

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Announcements

Toys and novelty items dangerous to young children found to be on sale Discovery follows product safety inspections during the Royal Show Infringement notices to be issued to stallholders and suppliers Several stallholders and their suppliers will be issued with infringement notices of up to $6,600 by Consumer Protection after product safety inspectors found numerous unsafe toys and novelty items...
Consumer Protection
Media release
30 Sep 2022
Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022
The contents of 131 showbags and 20 stall products inspected for safety A total of 34 items failed to meet product safety standards Most items identified did not comply with new button battery rules Product safety inspections of toys and novelty items being sold in showbags and by stallholders at this year’s Perth Royal Show have resulted in 34 items identified that do not comply with product...
Consumer Protection
Media release
08 Sep 2022
Fire risk from several models of LG home energy storage batteries 450 of the recalled batteries are estimated to have been installed in WA Affected consumers should switch off the battery and contact LG or SolaX WA’s electrical and product safety regulators are alerting consumers about a national recall of some LG-branded home energy storage batteries, which may overheat and ignite. Building...
Building and Energy / Consumer Protection
Media release
20 May 2022
Electrical tests carried out by assembly line staff, not licensed electricians Public at risk if electrical equipment is supplied without expert testing Company pleaded guilty and has changed its testing practices Following the prosecution of a Perth air-conditioning company, Building and Energy is warning WA manufacturers that testing of electrical equipment above a certain voltage must only be...
Building and Energy
Media release
12 May 2022
Product safety recall for various pool gate latches made by Aristo Glass Products The faulty gate latches may not latch properly and pose a drowning risk for children Consumers are reminded that pool safety is an all-year-round issue Building and Energy is alerting consumers about a recall of several faulty latches that may fail to securely shut swimming pool gates, creating a drowning risk for...
Building and Energy
Media release
21 Apr 2022
Electric shock risks from Spa Quip 800 and 1200 controllers Flexible socket can allow equipment to be plugged in incorrectly A Perth man died after connecting a pump’s electrical plug upside-down Action by Western Australia’s electrical safety regulator has led to the national recall of hazardous spa components involved in the tragic death of a Perth man. Building and Energy prohibited the sale...
Building and Energy
Media release
13 Apr 2022
Child injuries and deaths are caused by falling furniture or appliances Parents and carers urged to secure items that can easily tip over Tenants have the right to fix items to walls, except for certain circumstances Western Australians are being reminded about the dangers of toppling furniture and large appliances following a recent tragedy that claimed the life of a one year old girl in Byford...
Consumer Protection
Media release
08 Feb 2022
Tragically, on average one child dies from portable pool-related drowning each year in Australia and other kids need hospital treatment and may be left with severe brain injuries.
Consumer Protection
Media release
20 Dec 2021
Consumer Protection is urging shoppers to consider the new rules covering the use of electric rideable devices (eRideables) that are now in effect before deciding to purchase.
Consumer Protection
Media release
06 Dec 2021

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