Product safety

Announcements

WA owners of recalled models of Samsung top loader washing machines are being advised by Consumer Protection to urgently seek a refund from their retailer or supplier. Consumers are no longer advised to seek a repair from Samsung and should instead organise to obtain a refund and the removal of the affected washing machine from their home as soon as possible. The models subjected to the recall...
Consumer Protection
Media release
31 Aug 2015
UPDATE: New advice to seek a refund or replacement has been issued since this blog was published. Please read the latest media statement: www.commerce.wa.gov.au/announcements/urgent-advice-owners-recalled-samsu... With Acting Consumer Protection Commissioner Gary Newcombe It has been more than two years since Samsung Australia recalled six models of top loading washing machines because they pose...
Consumer Protection
Department News
25 Aug 2015
UPDATE: New advice to seek a refund or replacement has been issued since this media statement was published. Latest at: www.commerce.wa.gov.au/announcements/urgent-advice-owners-recalled-samsu... A house fire in Parmelia has prompted a joint warning from fire and product safety authorities in WA following the recall of certain models of Samsung top loader washing machines which could pose a...
Consumer Protection
Media release
14 Aug 2015
Update 7 October 2019 : This warning is now out-of-date because the six listed models of gas cookers are compliant. While there are no issues with current models and it is unlikely people would still have the ones subject to a recall in 2015, anyone who does have an older version (pre March 2015) of any of the six listed models would still need to heed the warning. Please note, restrictions put...
Building and Energy / Consumer Protection
Media release
20 Mar 2015
Consumer Protection is concerned that water absorbing polymer balls, toys and novelty items are posing a serious risk for young children. These polymer balls that are sold in small crystal form (about the size of a dress pin head) were originally designed for the florist industry to hold flowers in place and create a colourful addition to the display. Some of these products are now being...
Consumer Protection
Media release
06 Mar 2015
A Seville Grove woman who was selling used baby products online has been given on-the-spot fines of $2,640 after several baby car seats and walkers offered for sale failed to meet safety regulations. The woman was selling about 50 second-hand products via Gumtree including car restraints, baby walkers and cots. Due to the high number of products offered for sale and the ongoing nature this was...
Consumer Protection
Media release
12 Feb 2015

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