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The Residential Parks (Long-stay Tenants) Amendment Bill 2018 was passed through Parliament on 25 June 2020. The purpose of the Bill is to amend the Residential Parks (Long-stay Tenants) Act 2006 with the aim of improving certainty of contract and promoting fair dealing between the parties...
Site agreements
The new Residential Tenancies Mandatory Conciliation Service was established to help landlords and tenants who have a rental issue during the COVID-19 coronavirus pandemic emergency period . It was introduced by the WA Government to help landlords and tenants reach agreement about a relevant...
Having problems with renting a home?
The State Government is making available $30 million for grants of up to $2,000 for Western Australian private residential tenants who lost their jobs due to the COVID-19 coronavirus pandemic on or after 20 March 2020, and are facing financial hardship. Please read all information on this page...
Having problems with renting a home?
The Commissioner for Consumer Protection has issued some advice about your renting rights and responsibilities during the COVID-19 coronavirus pandemic. The frequently asked questions below address residential tenancy issues and how they are covered by legislation. This information will be updated...
Having problems with renting a home?
The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
COVID 19 - Coronavirus
The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/publications\/what-do-if-worker-has-covid-19...
COVID 19 - Coronavirus
This page contains frequently asked questions on COVID-19. Is social distancing required at work? Social distancing must be followed at work as far as practicable, based on principles published by the Department of Health . Risk assessments should be conducted and suitable control strategies...
COVID 19 - Coronavirus
This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
Status: CLOSED, Submissions closed at 5pm on 28 October 2019 Background In late 2018, the Department of Mines, Industry Regulation and Safety (DMIRS) commenced a Regional Services Review to improve service delivery to our regional customers. DMIRS staff and State and Local Government stakeholders...
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Publications

In early March 2020, a demolition team was taking down a large industrial unit. The team had removed fire suppression pipework from the roof and collected portable fire extinguishers from around the...
WorkSafe
Alert
06 Aug 2020
5 August 2020 What is the solution when the gas supply has been locked or removed at the start of a tenancy? Suppliers and retailers – what is the difference? First it’s important to note, retailers...
Consumer Protection
Bulletin
05 Aug 2020
13 July 2020 It’s important to know the difference between a section 14 (rent default) notice and a section 19 (remedial) notice. A section 14 (rent default) notice is issued when a tenant is not...
Consumer Protection
Bulletin
13 Jul 2020
8 July 2020 CPD requirement must be met to avoid infringement Changes to the Real Estate and Business Agents Act 1978 (the Act) to create a stand-alone provision for compulsory professional...
Consumer Protection
Bulletin
08 Jul 2020
29 June 2020 It’s important to know the difference between a remedial and rent default notice. This eBulletin explains remedial notices and when to use them. Next week’s will focus on rent default...
Consumer Protection
Bulletin
02 Jul 2020
Residential Rent Relief Grant Scheme - Can't pay your rent? poster to download, print and share. Key message: There is a special grant of up to $2,000 available to help with rent if you're struggling...
Consumer Protection
Poster
24 Jun 2020
WorkSafe has identified instances where demolition work was conducted without first removing asbestos-containing materials. Recently, workers may have been exposed to asbestos while carrying out...
WorkSafe
Alert
10 Jun 2020
Landlords and property managers can use this flowchart during the COVID-19 to assist with managing notifications and date counting when the tenant has failed to pay all or some rent during the...
Consumer Protection
Fact sheet
25 May 2020
18 May 2020 As you may be aware the Residential Tenancies (COVID-19 Response) Act 2020 (the Act) has now been enacted to address the hardship being experienced by both tenants and landlords as a...
Consumer Protection
Bulletin
19 May 2020
This flowchart explains how the mandatory conciliation process works. For additional information, including how to apply, see the COVID-19 Residential Tenancies Mandatory Conciliation Service page...
Consumer Protection
Fact sheet
18 May 2020

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Announcements

As part of a new service delivery model announced by Building and Energy, most WA home owners who lodge a complaint against a building service provider will no longer have to provide an independent inspection report to prove the defects. WA’s current building complaints process usually requires home owners to arrange and pay for an independent building inspection report, costing up to $4,000,...
Building and Energy
Media release
25 Jun 2020
As many businesses prepare to reopen, WA’s plumbing regulator is urging owners and managers of recently unoccupied buildings to ensure that hot and cold water services are thoroughly flushed before use to clear potentially hazardous stagnation. Building and Energy is supporting an advisory note issued by the Australian Building Codes Board (ABCB), which warns that water quality could change if it...
Building and Energy
Media release
21 May 2020
The McGowan Government has created a free conciliation service to assist renters and landlords reach agreement about coronavirus (COVID-19) related tenancy disputes, without having to go to court. The aim of the Residential Tenancies Mandatory Conciliation Service (RTMCS) is for all sides to reach a fair and achievable solution through informal discussion. Unlike court where a decision is imposed...
Consumer Protection
Media release
18 May 2020
If you’re a tenant who’s lost their job in the coronavirus crunch, you may be wondering how to afford what’s likely the household’s biggest weekly expense – the rent. To relieve some of the burden, the State Government has announced a $30 million residential rental relief scheme, which will see payments equivalent of four weeks’ rent up to a maximum of $2000 granted to landlords on behalf of...
Consumer Protection
Media release
07 May 2020
More than 18,000 people have wanted to know how WA’s new rent relief scheme works, with hundreds having started their application, hoping for a grant covering four weeks’ rent up to $2,000. The State Government’s $30 million Residential Rent Relief Grant Scheme will assist renters who are out of work and struggling to pay their rent after losing their jobs due to the COVID-19 pandemic. One of the...
Consumer Protection
Media release
05 May 2020
A Caversham real estate agency and its property manager have been fined a total of $12,000 by the State Administrative Tribunal for overcharging eight owners of Pilbara rental properties 132 times. Arcturus Nominees Pty Ltd , trading as Polaris Realty , was fined $8,000 and property manager Robyn Dale Staggard was fined $4,000 for failing to exercise due care, diligence and skill, breaching the...
Consumer Protection
Media release
30 Apr 2020
The McGowan Government has announced a new package to support tenants, landlords and the construction industry in the COVID-19 pandemic. The package adds to the McGowan Government's $1.7 billion stimulus and relief package for businesses and households impacted by the COVID-19 pandemic. It complements the introduction of a six-month freeze on rent increases, the moratorium on evictions from March...
Consumer Protection
Media release
23 Apr 2020
A six-month moratorium on residential tenancy evictions will now become law, with legislation introduced by the McGowan Government passing the Western Australian Parliament. The new laws implement the decision of the National Cabinet and are designed to prevent tenants from having to move out or being made homeless during the COVID-19 pandemic. However, tenants can still have their leases...
Consumer Protection
Media release
21 Apr 2020
Urgent legislation to implement a range of measures to minimise financial impacts of the COVID-19 pandemic on tenants and landlords of both commercial and residential tenancies will be introduced into State Parliament this week. The Commercial Tenancies (COVID-19 Response) Bill 2020 will introduce a moratorium on evictions for small commercial tenancies and provide a range of other measures to...
Consumer Protection
Media release
14 Apr 2020
A real estate agency manager recently jailed for fraud has been ordered to pay $10,000 in fines and costs for taking more than $220,000 of clients’ money from trust accounts. At Perth Magistrates Court on 18 March 2020, Jason John Vecchio pleaded guilty to 15 breaches of the Real Estate and Business Agents Act for unauthorised withdrawals and mismanagement of the trust accounts in 2015. Mr...
Consumer Protection
Media release
06 Apr 2020

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Applications

Land valuers can apply for or renew their licences.
Consumer Protection
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection
Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection

Notifications

Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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