Property industry

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Modernisation of Work Health and Safety Laws - Frequently Asked Questions (FAQ)

Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Work health and safety legislation reform
18 Dec 2020

November 2020 - Work Health and Safety Act 2020 receives assent

The Work Health and Safety Bill 2019 was passed as the Work Health and Safety Act 2020 (WHS Act) and assented to by the Governor on 10 November 2020. The WHS Act will not commence until proclamation. The WHS regulations have to be finalised before proclamation occurs. Work on the WHS regulations...
Work health and safety legislation reform
22 Oct 2020

Changes to the Residential Parks (Long-stay Tenants) Act 2006

The Residential Parks (Long-stay Tenants) Amendment Bill 2018 was passed through Parliament on 25 June 2020. The purpose of the Bill is to amend the Residential Parks (Long-stay Tenants) Act 2006 with the aim of improving certainty of contract and promoting fair dealing between the parties...
Site agreements
02 Jul 2020

COVID-19 Residential Tenancies Mandatory Conciliation Service

WATCH
The Residential Tenancies Mandatory Conciliation Service was established to help landlords and tenants who have a rental issue during the COVID-19 coronavirus pandemic emergency period. It was introduced by the WA Government to help landlords and tenants reach agreement about a relevant dispute...
Having problems with renting a home?
11 May 2020

Residential Rent Relief Grant Scheme

Residential Rent Relief Grant Scheme expanded until 31 December 2021 The Residential Rent Relief Grant Scheme (RRRGS), introduced in 2020, has expanded to offer f uture rent support for tenants who are struggling financially to meet rent payments after the end of the emergency period. Grants are...
Having problems with renting a home?
23 Apr 2020

Residential tenancies - COVID-19 response

What the end of the emergency period means for tenants and landlords The extended COVID-19 emergency period has ended, which means the ordinary tenancy laws under the Residential Tenancies Act 1987 (WA) apply again. Landlords and tenants are encouraged to act and negotiate in good faith to agree on...
Having problems with renting a home?
17 Apr 2020

COVID-19 (Coronavirus) Industry specific information

The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
COVID 19 - Coronavirus
09 Apr 2020

COVID-19 (Coronavirus) - looking after your mental health

The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
08 Apr 2020

What to do if a worker has COVID-19

Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
COVID 19 - Coronavirus
07 Apr 2020

Vaping - Frequently asked questions

This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
14 Feb 2020

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Publications

Important changes to abandoned goods processes and mould in rental properties - Real estate industry bulletin 249

1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
13 Oct 2021

Important changes to abandoned goods processes and mould in rental properties - Landlords bulletin 57

1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
01 Oct 2021

Important changes to abandoned goods processes and mould in rental properties - Tenants bulletin 31

1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
13 Oct 2021

Introduction of community titles and CPD reminder - Real estate industry bulletin issue 248

2 September 2021 Introduction of community titles and CPD reminder In this bulletin: Introduction of community titles Reminder to complete your CPD requirements Community titles: New strata options...
Consumer Protection
Bulletin
02 Sep 2021

Introduction of community titles, annual audit report deadline fast approaching, and CPD reminder - Settlement industry bulletin issue 105

2 September 2021 Introduction of community titles, annual audit report deadline fast approaching, and CPD reminder In this bulletin: Introduction of community titles legislation Annual audit report...
Consumer Protection
Bulletin
02 Sep 2021

A swift deal may result in future pain - Real estate industry bulletin issue 247

16 July 2021 A swift deal may result in future pain Our current real estate market has seen the quick negotiation of sales transactions, with some homes being sold almost ‘sight unseen’. This...
Consumer Protection
Bulletin
21 Jul 2021

Good news for eligible renters: relief grants available to 31 December 2021 - Tenants bulletin 30

5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme for a further six months to help renters who are finding it difficult to meet their rent payments as a result of...
Consumer Protection
Bulletin
05 Jul 2021

Residential Rent Relief Grant scheme extended to 31 December 2021 and Mandatory Conciliation Service ends - Landlords bulletin 55

5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...
Consumer Protection
Bulletin
05 Jul 2021

Residential Rent Relief Grant Scheme extended to 31 December 2021 and Mandatory Conciliation Service ends - Real estate industry bulletin issue 246

5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...
Consumer Protection
Bulletin
21 Jul 2021

Licensing reminder: annual fee increases, police check timeframes, and updating your information - Land Valuers bulletin issue 32

30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
30 Jun 2021

Pages

Announcements

Supervisor to take control of settlement agency after concerns raised (Real Asset Conveyancing Pty Ltd)

Consumer Protection granted supervision order to take over settlement agency Action follows failure to complete recent settlements and disburse funds Transactions involving the agency’s trust account under investigation A supervisor will be appointed to a West Leederville settlement agency to take control of the agency’s bank accounts and its operations after concerns were raised about its...
Consumer Protection
Media release
21 Sep 2021

Order to pay $7,500 after false aircon claims about home for sale (Lomax Coastal Realty Pty Ltd / Loma Eldridge)

Website listing and signboard claimed the home had reverse cycle air conditioning Home in fact had ducted evaporative air conditioning with only cooling function Fines under Australian Consumer Law for making false or misleading statements False claims about the air conditioning system of a Jindalee home for sale has resulted in an Alkimos real estate agency and its Director being ordered to pay...
Consumer Protection
Media release
18 Aug 2021

Late lodgement of tenancy bonds results in fine for property agency (Tiapan Pty Ltd / L.J. Hooker City Residential)

Agency took up to five weeks to lodge bonds with the Bond Administrator Law allows lodgement within two weeks but no longer Property managers reminded to process bonds as soon as practicable Failure to lodge three tenancy bonds on time has resulted in an East Perth real estate agency being reprimanded and fined $2,500 by the State Administrative Tribunal. Tiapan Pty Ltd , trading as L.J. Hooker...
Consumer Protection
Media release
16 Aug 2021

$6 million grant bonanza for first home buyers in WA

More than 3,000 Western Australians secure home buyers grant in 2020-21 Near record $6 million paid out to help people buy their first home Funds come from interest earned from the trust accounts of real estate agents A near record $6 million in Home Buyers Assistance Account (HBAA) grants were paid to first home buyers last financial year, helping more than 3,000 Western Australians to buy their...
Consumer Protection
Media release
04 Aug 2021

Appliance safety in the spotlight as gas campaign heats up

Building and Energy campaign targets carbon monoxide hazards in the home Gas heaters should be regularly serviced by a licensed gas fitter Ensure adequate ventilation and awareness of carbon monoxide symptoms A new campaign is urging Western Australians to stay safe and warm this winter by having their gas heaters serviced and being aware of carbon monoxide risks. The campaign, by the State’s gas...
Building and Energy
Media release
22 Jul 2021

Rent relief grant scheme extended to help struggling tenants

Rent support or rent arrears grants on offer Scheme which has already supported thousands of tenants extended until December 31, 2021 Previous applicants can apply again The McGowan Government has extended the Residential Rent Relief Grant Scheme (RRRGS) to continue to assist tenants facing financial hardship due to COVID-19 to pay their rent. Applications for the existing scheme, which has so...
Consumer Protection
Media release
25 Jun 2021

Fines for forgetting to disclose material fact prior to home sale (Natalie Snooks / Optimus Real Estate)

Encroachment of a garage into neighbouring property not disclosed before sale Agent told about the issue during appraisal but forgot about it Warning to agents to improve efforts to discover and disclose facts Failing to disclose an encroachment issue prior to the sale of a Nedlands home has resulted in a real estate agency and its former Director being fined a total of $13,000 by the State...
Consumer Protection
Media release
14 Jun 2021

Fines for failing to discover sewer lines during land sale (Richard Saviel / Professionals Michael Johnson & Co)

Sales rep failed to carry out checks that would have revealed sewer lines Land buyer forced to modify their building plans as a result of the late discovery Employer failed to be more thorough in their review of the matter A real estate sales representative and the Mt Lawley agency he works for have been fined a total of $9,000 by the State Administrative Tribunal for failing to uncover the...
Consumer Protection
Media release
21 May 2021

One year ban for sales rep over dishonest involvement in land deal (Benjamin Widdowson)

Sales rep failed to act honestly and fairly in land sale at Henderson Benjamin Widdowson breached the real estate industry Code of Conduct Financial interest in the sale not disclosed to all parties A Perth real estate sales representative has been reprimanded and disqualified from holding a registration for 12 months by the State Administrative Tribunal (SAT) for his dishonest involvement during...
Consumer Protection
Media release
09 Apr 2021

Scammers take advantage of tenants desperate to find a rental home

Tenants looking for rentals have lost thousands after responding to fake ads Recent victims are mothers who are now homeless and out of pocket People looking for rentals are urged to inspect the property before paying Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection...
Consumer Protection
Media release
09 Apr 2021

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Applications

Land valuers
Land valuers can apply for or renew their licences.
Consumer Protection
Real estate agents licences
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection
Bonds Online
Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection

Notifications

Consumer Protection – Change of contact information
Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Property industry licence fees
Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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