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The Work Health and Safety Bill 2019 was passed as the Work Health and Safety Act 2020 (WHS Act) and assented to by the Governor on 10 November 2020. The WHS Act will not commence until proclamation. The WHS regulations have to be finalised before proclamation occurs. Work on the WHS regulations...
Work health and safety legislation reform
The Residential Parks (Long-stay Tenants) Amendment Bill 2018 was passed through Parliament on 25 June 2020. The purpose of the Bill is to amend the Residential Parks (Long-stay Tenants) Act 2006 with the aim of improving certainty of contract and promoting fair dealing between the parties...
Site agreements
The new Residential Tenancies Mandatory Conciliation Service was established to help landlords and tenants who have a rental issue during the COVID-19 coronavirus pandemic emergency period . It was introduced by the WA Government to help landlords and tenants reach agreement about a relevant...
Having problems with renting a home?
The State Government is making available $30 million for grants of up to $2,000 for Western Australian private residential tenants who lost their jobs due to the COVID-19 coronavirus pandemic on or after 20 March 2020 (this eligibility criterion also includes a reduction of 75 per cent or more of...
Having problems with renting a home?
COVID-19 rent laws extended The State Government has extended the emergency period under the Residential Tenancies (COVID-19 Response) Act 2020 (the Act) until 28 March 2021. This means that the existing laws, including the moratorium on rent increases and some termination of tenancies will stay in...
Having problems with renting a home?
The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
COVID 19 - Coronavirus
The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/publications\/what-do-if-worker-has-covid-19...
COVID 19 - Coronavirus
This page contains frequently asked questions on COVID-19. Is social distancing required at work? Social distancing must be followed at work as far as practicable, based on principles published by the Department of Health . Risk assessments should be conducted and suitable control strategies...
COVID 19 - Coronavirus
This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking

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Publications

13 November 2020 Consumer Protection WA webinar COVID-19 rent laws - Practical advice for property managers Hello Join us on Wednesday 18 November 2020 for an interactive live webinar to receive...
Consumer Protection
Bulletin
19 Nov 2020
4 November 2020 Registration and licence qualification changes Effective 31 October 2020, new qualification requirements apply for anyone seeking a sales representative registration or real estate...
Consumer Protection
Bulletin
19 Nov 2020
30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all land valuer licensing applications processed from 1 April 2020 to 31...
Consumer Protection
Bulletin
03 Nov 2020
30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all settlement agent licensing applications processed from 1 April 2020 to...
Consumer Protection
Bulletin
03 Nov 2020
30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all real estate licence and registration applications processed from 1...
Consumer Protection
Bulletin
03 Nov 2020
Effective 31 October 2020, new qualification requirements apply for anyone seeking sales representative registration or a real estate and business agent licence . The requirements are taken from a...
Consumer Protection
Fact sheet
05 Nov 2020
These helpful Landlord Hotline fact sheets provide options for landlords with tenancy concerns during the COVID-19 emergency period. Options for landlords if a tenant is not paying rent This fact...
Consumer Protection
Fact sheet
28 Oct 2020
Letter from Minister John Quigley to Mr Neville Pozzi, Chief Executive Officer of the Real Estate Institute of Western Australia (REIWA) on 6 October 2020.
Consumer Protection
Information
07 Oct 2020
Have you heard the emergency period for COVID renting laws has been extended? Here are the answers to some of the commonly asked questions about what the State Government’s extension of the...
Consumer Protection
Fact sheet
07 Oct 2020
16 September 2020 Spontaneous ceiling collapse Imagine the tenant of a rental property you manage is eating dinner or watching television and suddenly the ceiling caves in. This may sound far-fetched...
Consumer Protection
Bulletin
16 Sep 2020

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Announcements

A Mount Lawley real estate agency, its supervising director and two staff members have been reprimanded by the State Administrative Tribunal (SAT) over the failure to lodge three tenancy bonds with the Bond Administrator as well as related irregularities found in the agency’s accounts. Beaufort Nominees Pty Ltd , trading as Michael Johnson & Co and Professionals Michael Johnson & Co at...
Consumer Protection
Media release
05 Nov 2020
The owner of a Wellard property has been fined $2,000 and ordered to pay $740 in costs for failing to lodge his tenants’ bond. At Rockingham Magistrates Court on 26 October 2020, Anthony Gerlando Scafidi pleaded guilty to breaching the Residential Tenancies Act 1987 following a prosecution by Consumer Protection. The law requires a security bond to be lodged with the Bond Administrator as soon as...
Consumer Protection
Media release
03 Nov 2020
Next stage of grant helps tenants and landlords still affected by COVID-19 Tenants who received grant and are still in hardship can apply again Rent relief of up to $2,000 will be paid directly to landlords Western Australian tenants struggling financially after losing their jobs will have a second chance to claim the State Government's rent relief grant, helping renters and their landlords...
Consumer Protection
Media release
25 Sep 2020
An East Victoria Park real estate agency that failed to lodge 19 tenancy bonds on time was fined $18,000 by the Perth Magistrates Court on 18 September 2020. Verse (Aust) Pty Ltd , trading as Verse Property , pleaded guilty to breaching the Residential Tenancies Act by failing to lodge with the Bond Administrator the 19 bonds from 16 properties it managed as soon as practicable, or in any event,...
Consumer Protection
Media release
23 Sep 2020
If you’ve got a spare room or investment property, you may be considering advertising the space for short-term renting to make some extra money. Or perhaps you’re a local travelling across WA, who’s on the look-out for somewhere to stay that’s different to what’s on offer from traditional accommodation providers. Whatever your motivation, it’s clear that Western Australia’s short-term rental...
Consumer Protection
Media release
17 Sep 2020
Key points Emergency period under Residential Tenancies (COVID-19 Response) Act 2020 extended to March 28, 2021 New Landlord Hotline phone advisory service available Rent relief grant and mandatory conciliation to continue The State Government will extend the moratorium on rent increases and other provisions until March 28, 2021 in an effort to preserve stability and certainty in the rental...
Consumer Protection
Media release
10 Sep 2020
As part of a new service delivery model announced by Building and Energy, most WA home owners who lodge a complaint against a building service provider will no longer have to provide an independent inspection report to prove the defects. WA’s current building complaints process usually requires home owners to arrange and pay for an independent building inspection report, costing up to $4,000,...
Building and Energy
Media release
25 Jun 2020
As many businesses prepare to reopen, WA’s plumbing regulator is urging owners and managers of recently unoccupied buildings to ensure that hot and cold water services are thoroughly flushed before use to clear potentially hazardous stagnation. Building and Energy is supporting an advisory note issued by the Australian Building Codes Board (ABCB), which warns that water quality could change if it...
Building and Energy
Media release
21 May 2020
The McGowan Government has created a free conciliation service to assist renters and landlords reach agreement about coronavirus (COVID-19) related tenancy disputes, without having to go to court. The aim of the Residential Tenancies Mandatory Conciliation Service (RTMCS) is for all sides to reach a fair and achievable solution through informal discussion. Unlike court where a decision is imposed...
Consumer Protection
Media release
18 May 2020
If you’re a tenant who’s lost their job in the coronavirus crunch, you may be wondering how to afford what’s likely the household’s biggest weekly expense – the rent. To relieve some of the burden, the State Government has announced a $30 million residential rental relief scheme, which will see payments equivalent of four weeks’ rent up to a maximum of $2000 granted to landlords on behalf of...
Consumer Protection
Media release
07 May 2020

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Applications

Land valuers can apply for or renew their licences.
Consumer Protection
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection
Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection

Notifications

Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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