Property industry

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These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Case study chemical release This case study is based on the fire and a series of...
Human factors
Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Fire risk from transparent bottles containing clear liquids stored in direct sunlight Known hazards when conducting raiseboring...
Health and safety information sheets
These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Nomination of an operator Guide - A death in the workplace: Information for families Health and safety...
Health and safety guides
WHS guidance kits are resources that include short animations which can be used at health and safety meetings or toolbox meetings to raise awareness of responsibilities and duties under the Work Health and Safety laws. Introducing WHS laws Guide to WHS resources – Introducing WHS laws [ Youtube...
Work health and safety laws
These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Statement of Regulatory Intent This Statement from the regulator provides the principles for the regulatory approach that WorkSafe (...
Work health and safety laws
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking ( PCBU ) that provides work health and safety services to another...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is considered a worker? Under the Work Health and Safety Act 2020 a worker is any person who carries out work for a PCBU , including work...
Main responsibilities and duties under WHS
The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...
Main responsibilities and duties under WHS

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Publications

Use this spreadsheet template to provide a statement of experience to apply for a real estate or business agent licence.
Consumer Protection
Template
01 Mar 2023
Group of people at training
Group of people at training, by Consumer Protection
Have your say on the future of CPD. Have your say in any of the following ways: completing an online survey providing a written submission responding to...
Consumer Protection
Consultations / public comment
15 Feb 2023
If you are submitting your licence application by post or in person, and are making payment by credit card, you must complete this application form and attach it to your application. Applications...
Consumer Protection
Form – application
25 Jan 2023
16 January 2023 It's trust account audit time! January is the perfect time to start preparing and referring last year’s trust account information to your auditor so the 2022 audit report can be...
Consumer Protection
Bulletin
16 Jan 2023
9 January 2023 Managing a property affected by a disaster Landlords and tenants each have responsibilities if a cyclone, storm, fire, flood, earthquake or some other disaster affects a rental...
Consumer Protection
Bulletin
09 Jan 2023
23 December 2022 Pool safety - it's everyone's responsibility Homes with pools, spas or portable pools must be safe to protect young children from injury or drowning. Royal Life Saving Australia...
Consumer Protection
Bulletin
23 Dec 2022
9 December 2022 In light of recent Optus and Medibank data breaches, the Department of Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has noted questions...
Consumer Protection
Bulletin
09 Dec 2022
In light of recent Optus and Medibank data breaches, the Department of Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has noted questions about the...
Consumer Protection
Bulletin
02 Dec 2022
8 November 2022 Energy Policy WA survey Energy Policy WA is conducting a survey among embedded networks stakeholders to better understand their experiences and inform policy. Embedded networks are...
Consumer Protection
Bulletin
29 Nov 2022
21 November 2022 Family Domestic Violence Tenancy Laws included in WA’s residential tenancy laws are due for review. Consumer Protection is keen to hear from you. This consultation paper outlines the...
Consumer Protection
Bulletin
22 Nov 2022

Pages

Announcements

Appeal to WA tenants and landlords to claim outstanding bond money More than $4 million being held, waiting to be returned to rightful owners Free, quick and easy online process to search for and claim money owed Tenants and landlords in WA are being urged by Consumer Protection to check for unclaimed bond money which currently totals $4.15 million. The funds are being held by the Bond...
Consumer Protection
Media release
30 Mar 2023
Former Director fined $2,500 for unauthorised transfer of trust account funds Deposit from real estate sale contract transferred to agency operating account Funds then sent to two personal bank accounts A former Director of an East Perth real estate agency has been ordered to pay a total of almost $4,000 by the Perth Magistrates Court for unlawfully transferring funds from the agency’s trust...
Consumer Protection
Media release
17 Feb 2023
Real estate agent and his company fined a total of $6,500 Multiple unauthorised withdrawals from trust account over four months The money of the agency’s clients put at risk by violations of the law A Magistrate has told a former real estate agent that his clients’ money was put at risk by multiple unauthorised withdrawals from his agency’s trust account. Mohammad Samir Merzaie was fined $2,500...
Consumer Protection
Media release
12 Jan 2023
Work health and safety regulations for the control of psychosocial risks will come into effect on 24 December 2022. These regulations will require a person conducting a business or undertaking (PCBU) to eliminate psychosocial risks, or to minimise them so far as is reasonably practicable. This new duty places psychosocial hazards on the same footing as other significant hazards such as falls or...
WorkSafe
Department News
23 Dec 2022
Advice on what to do before, during and after a cyclone Developed by Building and Energy in collaboration with Engineers Australia Checklists summarise key advice from several organisations A new guide is available with practical tips for protecting people and buildings against cyclone damage. The fact sheet , developed by Building and Energy in collaboration with Engineers Australia’s Cyclone...
Building and Energy
Media release
06 Dec 2022
Agency and supervisor fined $7,000 each for failing their legal obligations Sales rep fined $2,000 after working for nine months without registration Reminder to real estate industry to be aware of their duties under the law A North Perth real estate agency, its supervisor and an unregistered sales representative have been fined a total of $16,000 by the State Administrative Tribunal (SAT) as a...
Consumer Protection
Media release
22 Nov 2022
Statutory Review will assess effectiveness of the special family and domestic violence provisions in tenancy laws Community consultation will determine if laws need fine-tuning Consultation begins with the 16 Days in WA campaign to end violence against women getting underway later this week Special provisions in tenancy laws aimed at helping renters in situations of family and domestic violence (...
Consumer Protection
Media release
20 Nov 2022
Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022
Residual current devices (RCDs) should be tested at the start of each season Life-saving switches protect against electrocution, serious injury and fire Simple test only takes a few minutes and could save a life With a new season underway, the State’s energy safety regulator is urging home owners to do a simple check of their residual current devices (RCDs) – the life-saving switches that protect...
Building and Energy
Media release
06 Sep 2022
Fake social media ads use stolen images of legitimate rental properties Desperate people looking for rentals vulnerable to falling victim $41,000 lost to rental scams already this year, exceeding last year’s total People eager to secure a rental property amid WA’s tight market are falling victim to scammers using social media accounts to post fake ‘to let’ ads. So far this year, WA ScamNet at...
Consumer Protection
Media release
02 Sep 2022

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Applications

Land valuers can apply for or renew their licences.
Consumer Protection
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection
Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection

Notifications

Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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