Property industry

Topics

Human factors: Information sheets

These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Case study chemical release This case study is based on the fire and a series of...

Human factors

02 Feb 2023

Information sheets

Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...

Information sheets

20 Dec 2022

Work health and safety guides

These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...

Guides

20 Dec 2022

WHS publications

These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Statement of Regulatory Intent This Statement from the regulator provides the principles for the regulatory approach that WorkSafe (...

Work health and safety laws

01 Dec 2022

WHS service providers

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking (PCBU) that provides work health and safety services to another business...

Main responsibilities and duties under WHS

01 Dec 2022

Workers and others at the workplace

Who is considered a worker? Under the Work Health and Safety Act 2020 a worker is any person who carries out work for a PCBU, including work as an employee, contractor, subcontractor, self-employed person, outworker, apprentice or trainee, work experience student, employee of a labour hire company...

Main responsibilities and duties under WHS

01 Dec 2022

Person conducting a business or undertaking (PCBU)

The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...

Main responsibilities and duties under WHS

01 Dec 2022

Volunteers and volunteer organisations at the workplace

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...

Main responsibilities and duties under WHS

01 Dec 2022

Officer responsibilities

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...

Main responsibilities and duties under WHS

01 Dec 2022

WHS transition arrangements

This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Amendments to Work Health and Safety (General) Regulations 2022 (WHS General Regulations) and Work Health and Safety (Mines) Regulations 2022...

Work health and safety laws

30 Nov 2022

Pages

Publications

Continuing Professional Development and you - Settlement industry bulletin issue 112

November 2023 In this bulletin: Continuing Professional Development 2023 due date fast approaching - Reminder to complete your Continuing Professional Development points for 2023. Continuing...

Consumer Protection

Bulletin

20 Nov 2023

Continuing Professional Development and you - Real estate industry bulletin 270

November 2023 In this bulletin: Continuing Professional Development 2023 due date is fast approaching - Reminder to complete your Continuing Professional Development points for 2023. Continuing...

Consumer Protection

Bulletin

20 Nov 2023

Managing a shared tenancy - Real estate industry bulletin 269

6 September 2023 Managing a shared tenancy Shared tenancies occur when part or all of a property is rented by two or more independent tenants. It is important to maintain proper administration of...

Consumer Protection

Bulletin

06 Sep 2023

Expanded qualifications for a licence - Land valuers bulletin 34

16 August 2023 Expanded qualifications for a licence The Land Valuers Licensing Regulations 1979 (WA) (the LVL Regulations) now include an expanded list of qualifications which can be used to obtain...

Consumer Protection

Bulletin

16 Aug 2023

New licence qualification - Real estate industry bulletin 268

16 August 2023 New licence qualification A new qualification has been added to the Real Estate and Business Agents (General) Regulations 1979 (WA) for the grant of a Real Estate and Business Agent...

Consumer Protection

Bulletin

16 Aug 2023

Exemption for recognition of alternative learning application (CPD)

A regulated person they can apply for an exemption from completing elective CPD activities on a pro-rata basis if they have completed: a module from the Diploma of Property Services (Agency...

Consumer Protection

Form – application

09 Aug 2023

Bonds receipts and records

Real estate agents and property managers must issue a bond receipt and keep records of bonds. Bond receipts and records Receipt: When a tenant pays a bond by electronic transfer, the agent must issue...

Consumer Protection

Information

19 Jul 2023

It's trust account audit time! - Settlement industry bulletin issue 111

29 June 2023 It’s trust account audit time! July is the perfect time to start preparing and referring trust account information to your auditor so the 2022-23 audit report can be completed by the 30...

Consumer Protection

Bulletin

30 Jun 2023

Minimising the risk of mould in a rental property - Real estate industry bulletin 267

23 June 2023 Minimising the risk of mould in a rental property Mould or dampness can pose a serious health risk, as well as cause structural damage to rental properties. The risk of mould increases...

Consumer Protection

Bulletin

23 Jun 2023

Update on the review of residential tenancy laws in Western Australia - Real estate industry bulletin 266

9 June 2023 Update on the review of residential tenancy laws in Western Australia Consumer Protection has reveiwed the Residential Tenancies Act 1987 (WA) to identify changes that adapt to the...

Consumer Protection

Bulletin

09 Jun 2023

Pages

Announcements

Mandatory training to continue to keep real estate and settlement sectors in top shape

Mandatory professional development to continue for WA real estate and settlement industries Ongoing education and training to maintain faith and confidence in industry participants Agents to administer and self-fund program The Cook Government has again thrown its support behind mandatory Continuing Professional Development (CPD) for everyone employed in the real estate and settlement sectors to...

Consumer Protection

Media release

15 Nov 2023

Consumer Protection prosecution lands jail term for property manager (Linda Ngapera)

WA-first case of unauthorised trust account withdrawals brings prison sentence Over $140,000 funnelled into personal accounts Real estate and settlement industries on notice In a first-of-its-kind sentence in Western Australia, a former North Perth real estate property manager has been convicted of unlawfully taking over $140,000 from trust accounts and sentenced to over 12 months jail time...

Consumer Protection

Media release

12 Oct 2023

Gas safety alert for restaurant tabletop cooking

Explosion and injury risks from portable gas appliances with butane canisters Banned in restaurants, including tabletop cooking, and indoors All portable gas cooking appliances must be approved for use in Western Australia Diners and restaurant owners are reminded that portable gas appliances powered by butane canisters cannot be used for commercial purposes, such as tabletop cooking experiences...

Building and Energy

Media release

11 Oct 2023

Commerce Minister media statement – Multilingual building guidance for Western Australian home owners

Media statement from Commerce Minister Sue Ellery New building guidance to help Western Australians building a home Key advice and important checks for each building or renovation stage Consumer-friendly videos to be translated to different languages and dialects Resources will protect communities and support the building & construction industry The Cook Government has developed a suite of...

Building and Energy

Media release

06 Sep 2023

Hazards at three Pilbara homes following electrical errors – Minbaringu Services Pty Ltd, Zane Russell, Trent Tatham

Houses in Tom Price and Wickham left unprotected Electricians failed to install a vital safety component during switchboard upgrades Company submitted incorrect safety and compliance declarations Occupants in three Pilbara homes were left exposed to potentially fatal hazards for weeks after electricians failed to install essential safety devices while upgrading switchboards. Karratha electrical...

Building and Energy

Media release

12 Sep 2023

Consumer Protection leads campaign to call out real estate racism

Consumer Protection disciplines real estate agent for racist conduct Email accused Indian immigrants of “turning our beautiful country into filth” WA tenants urged to speak out and report racist behaviour Consumer Protection Commissioner Trish Blake has promised to stand behind any tenant calling out racist behaviour within the WA real estate industry. “There is no place for racism in society –...

Consumer Protection

Media release

08 Sep 2023

Scammers steal over $300,000 from real estate agent trust account

Real estate agent lost $329,500 to remote access bank scam Scammers posed as bank on phone and knew latest transactions in the account Agents urged to not give out access codes or allow remote access Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully stole $329,500 from a WA real estate agent’s trust...

Consumer Protection

Media release

26 Jun 2023

Scammers target real estate and settlement industry trust accounts

Real estate agent lost $43,080 and two settlement agents lost a combined $64,468 Victims tricked into transferring trust account funds by scammers posing as bank Consumers and businesses urged to not give out access codes over the phone Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully lured a WA real...

Consumer Protection

Media release

30 May 2023

WA tenancy law modernisation to strike a balance between tenants and landlords

New tenancy laws to improve rights for renters and provide certainty for landlords Rent bidding to be prohibited in Western Australia under the reforms The frequency of rent increases to be reduced to once every 12 months Funding boost for tenancy advocates and legal centres to assist tenants in trouble Tenants allowed to make minor modifications and keep pets at rental properties The McGowan...

Consumer Protection

Media release

26 May 2023

Agency fined over improper property maintenance recommendations (Anna-Marie Thornton / Harcourts Prestige Real Estate)

Agency fined $6,000 and Director fined $4,000 for code of conduct violations Agency Director was also Director of a recommended maintenance company Agents reminded to always act in the best interests of their clients A Canning Vale real estate agency has been fined by the State Administrative Tribunal for failing to act in the best interests of five of its clients in relation to property...

Consumer Protection

Media release

10 May 2023

Pages

Applications

Land valuers can apply for or renew their licences.

Consumer Protection

Real estate agents licences

Real estate and business agents and sales representatives can apply for or renew their licences and registrations.

Consumer Protection

Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).

Consumer Protection

Notifications

Consumer Protection – Change of contact information

Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.

Consumer Protection

Payments

Property industry licence fees

Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.

Consumer Protection