Property industry

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Short-term rental accommodation reform

The Western Australian Government is progressing initiatives to better manage short-term rental accommodation in Western Australia through changes to the State’s planning system and introduction of a state wide registration scheme. Background In response to the 2019 Parliamentary inquiry Levelling...
Holiday accommodation
17 Nov 2022

Human factors: Usable procedures

Procedures are agreed safe ways of completing tasks and are an essential part of any safety management system. Usable procedures increase human reliability by providing a consistent and safe means of performing a task. They can also be job aids to assist with reducing skill- based error from slips...
Human factors
01 Sep 2022

Engaging with workers

While PCBUs are responsible for making decisions regarding health and safety, they don’t always have a full understanding of the finer detail or subtleties of the work or working conditions. To help improve this understanding, it is important that PCBUs engage in consultation with their workers...
How do I get started
19 Jul 2022

Discrimination, coercion and misleading conduct in relation to WHS matters

The Work Health and Safety Act 2020 (WHS Act) prohibits discriminatory, coercive and misleading conduct about WHS. This means that people can raise health and safety issues and concerns at their workplace without fear of discrimination or coercion. What is discrimination? Discrimination is the...
How do I get started
19 Jul 2022

PCBU responsibilities

PCBUs have a duty under the Work Health and Safety Act. This information is designed to help WA organisations and their associated workforces (including volunteers) understand the duties of a PCBU. What is a business or undertaking Whether an organisation is a business or undertaking will depend on...
Your rights and responsibilities
19 Jul 2022

The health and safety duties of an officer

Officers under the Work Health and Safety Act have specific duties. This information is designed to help WA organisations and their associated workforces (including volunteers) understand the duties of an officer under the Work Health and Safety laws. Who is an officer? Having the word ‘officer’ in...
Your rights and responsibilities
19 Jul 2022

What is a notifiable incident?

Notifiable incidents are applicable to all duty holders under the jurisidction of the Work Health and Safety Act 2020 . A 'notifiable incident' means: the death of a person; or a serious injury or illness of a person; or a dangerous incident . Need to report a notifiable incident? Preserve the site...
Report an incident
01 Jul 2022

What is classed as a dangerous incident

Dangerous incidents are applicable to all duty holders under the jurisidction of the Work Health and Safety Act 2020 . The regulator must be notified of any incident in relation to a workplace that exposes any person to a serious risk resulting from an immediate or imminent exposure to: an...
Report an incident
29 Jun 2022

Asbestos in soils - Information sheet

This information sheet provides advice to persons in control of a workplace and those involved in inspecting, removing, managing or disposing of asbestos contaminated soils at workplaces. This information sheet deals with soils at a workplace, which are contaminated with asbestos containing...
Asbestos
20 Jun 2022

Managing the risk of falls at workplaces

How can I comply with the new work health and safety laws? Under the Work Health and Safety and Regulations 2022 (WHS Regulations), duty holders will be required to manage the risk of falls at workplaces, as prescribed by the following regulations: Regulation 78 – Management of risk of fall...
Slips and trips and falls
17 Jun 2022

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Publications

Survey from Energy Policy WA - Real estate industry bulletin 257

8 November 2022 Energy Policy WA survey Energy Policy WA is conducting a survey among embedded networks stakeholders to better understand their experiences and inform policy. Embedded networks are...
Consumer Protection
Bulletin
29 Nov 2022

Review of Family Domestic Violence Tenancy Laws - Landlords bulletin 64

21 November 2022 Family Domestic Violence Tenancy Laws included in WA’s residential tenancy laws are due for review. Consumer Protection is keen to hear from you. This consultation paper outlines the...
Consumer Protection
Bulletin
22 Nov 2022

Review of Family Domestic Violence Tenancy Laws - Real estate industry bulletin 259

21 November 2022 Family Domestic Violence Tenancy Laws included in WA’s residential tenancy laws are due for review. Consumer Protection is keen to hear from you. This consultation paper outlines the...
Consumer Protection
Bulletin
22 Nov 2022

Continuing Professional Development in 2022 - Settlement industry bulletin issue 108

14 November 2022 Don’t believe the rumours. Your compliance with the Continuing Professional Development (CPD) program is required in 2022, and will continue to be a requirement in 2023. You still...
Consumer Protection
Bulletin
14 Nov 2022

Continuing Professional Development in 2022 - Real estate industry bulletin 258

14 November 2022 Don’t believe the rumours. Your compliance with the Continuing Professional Development (CPD) program is required in 2022, and will continue to be a requirement in 2023. You still...
Consumer Protection
Bulletin
14 Nov 2022

Family domestic violence tenancy laws review

READWATCH
Status: Open, Closes Friday 16 December 2022 Public consultation is currently underway as part of a review of the family domestic violence provisions included in: Division 2A of the Residential...
Consumer Protection
Consultations / public comment
20 Nov 2022

Land valuer pro forma business references

READ
Who needs to complete a reference A business reference is required when applying for a land valuers licence. Business reference References from relatives/domestic partner, subordinates, business...
Consumer Protection
Form – application
20 Oct 2022

Cybersecurity risk warning - Settlement industry bulletin issue 107

16 September 2022 Cybersecurity risk warning Consumer Protection WA has warned that a move to enable businesses and organisations to shorten Australian website addresses could be an opportunity for...
Consumer Protection
Bulletin
20 Sep 2022

Cybersecurity risk warning - Land valuers bulletin issue 33

16 September 2022 Cybersecurity risk warning Consumer Protection WA has warned that a move to enable businesses and organisations to shorten Australian website addresses could be an opportunity for...
Consumer Protection
Bulletin
20 Sep 2022

Abandoned goods checklist for landlords or park operators

READ
Use this checklist to help ensure you meet your obligations when you dispose of belongings the tenant(s) has left behind at the end of a residential tenancy or a residential parks long-stay tenancy...
Consumer Protection
Checklist
10 Aug 2022

Pages

Announcements

$16,000 in fines over unregistered real estate sales representative (Tyson Keene / Danielle McGufficke / Realty Lane Pty Ltd)

Agency and supervisor fined $7,000 each for failing their legal obligations Sales rep fined $2,000 after working for nine months without registration Reminder to real estate industry to be aware of their duties under the law A North Perth real estate agency, its supervisor and an unregistered sales representative have been fined a total of $16,000 by the State Administrative Tribunal (SAT) as a...
Consumer Protection
Media release
22 Nov 2022

Review of tenancy laws that deal with family and domestic violence

Statutory Review will assess effectiveness of the special family and domestic violence provisions in tenancy laws Community consultation will determine if laws need fine-tuning Consultation begins with the 16 Days in WA campaign to end violence against women getting underway later this week Special provisions in tenancy laws aimed at helping renters in situations of family and domestic violence (...
Consumer Protection
Media release
20 Nov 2022

Digital Identity and WARAM Frequently Asked Questions (FAQs) available

Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022

Spring into action by testing RCDs

Residual current devices (RCDs) should be tested at the start of each season Life-saving switches protect against electrocution, serious injury and fire Simple test only takes a few minutes and could save a life With a new season underway, the State’s energy safety regulator is urging home owners to do a simple check of their residual current devices (RCDs) – the life-saving switches that protect...
Building and Energy
Media release
06 Sep 2022

Fake social media accounts used to scam eager renters

Fake social media ads use stolen images of legitimate rental properties Desperate people looking for rentals vulnerable to falling victim $41,000 lost to rental scams already this year, exceeding last year’s total People eager to secure a rental property amid WA’s tight market are falling victim to scammers using social media accounts to post fake ‘to let’ ads. So far this year, WA ScamNet at...
Consumer Protection
Media release
02 Sep 2022

Fines for failing to lodge tenancy bonds and trust account violations (Graeme Garwood / Harcourts Rockingham / Sand Dollar WA Pty Ltd)

Rockingham real estate agency and licensee fined a total of $23,000 Inaccuracies in trust account records and tenancy bonds lodged too late Warning to agents to ensure trust account accuracy and timely bond lodgements A Rockingham real estate agency and its licensee have been fined a total of $23,000 by the State Administrative Tribunal (SAT) for failing to lodge tenancy bonds with the Bond...
Consumer Protection
Media release
27 Jul 2022

Fine for sub-standard land valuations of four WA properties (Graeme MacEwan)

Land valuer fined $4,000 for failing to meet accepted industry standards Inaccurate valuations have implications for buyers, sellers and tax purposes Maintaining standards is vital in upholding community confidence in the industry An Applecross land valuer has been reprimanded and fined $4,000 by the State Administrative Tribunal for failing to maintain basic industry standards when preparing...
Consumer Protection
Media release
20 Jul 2022

New codes of practice released

The Minister for Industrial Relations has approved a series of Work Health and Safety codes of practice which came into effect today. These codes have been adapted for Western Australian work health and safety environments from the Model codes of practice published by Safe Work Australia, developed through consultation with unions and employer organisations. Dr Patricia Todd, Chair of the Work...
WorkSafe
Department News
15 Jul 2022

Two prospective tenants lose thousands to Perth rental scam

The two rental applicants received fake emails saying they were successful Payments to secure the property were sent to the scammers’ bank account Potential tenants are left out of pocket and without rental accommodation Two people searching for a rental have lost a total of $23,500 after scammers appeared to have hacked into a Perth western suburbs’ real estate agency’s email account. Consumer...
Consumer Protection
Media release
12 Jul 2022

Fine for Mt Magnet landlord over tenancy bonds (Ian Black)

Landlord failed to lodge seven bonds with the Bonds Administrator $1,000 fine after Consumer Protection takes prosecution action Laws designed to keep tenants’ funds safe and secure A Mt Magnet landlord has been fined $1,000 and ordered to pay costs of $1,184.50 by the Perth Magistrates Court after being convicted of failing to lodge tenancy bonds with the Bond Administrator. Ian Black , who is a...
Consumer Protection
Media release
04 May 2022

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Applications

Land valuers
Land valuers can apply for or renew their licences.
Consumer Protection
Real estate agents licences
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection
Bonds Online
Lodge, dispose or, or vary your bond online. (For real estate agents and landlords registered for access).
Consumer Protection

Notifications

Consumer Protection – Change of contact information
Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Property industry licence fees
Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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