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The Western Australian Government is progressing initiatives to better manage short-term rental accommodation in Western Australia through changes to the State’s planning system and introduction of a state wide registration scheme. Background In response to the 2019 Parliamentary inquiry Levelling...
Holiday accommodation
Procedures are agreed safe ways of completing tasks and are an essential part of any safety management system. Usable procedures increase human reliability by providing a consistent and safe means of performing a task. They can also be job aids to assist with reducing skill- based error from slips...
Human factors
While PCBUs are responsible for making decisions regarding health and safety, they don’t always have a full understanding of the finer detail or subtleties of the work or working conditions. To help improve this understanding, it is important that PCBUs engage in consultation with their workers...
How do I get started
The Work Health and Safety Act 2020 (WHS Act) prohibits discriminatory, coercive and misleading conduct about WHS. This means that people can raise health and safety issues and concerns at their workplace without fear of discrimination or coercion. What is discrimination? Discrimination is the...
How do I get started
PCBUs have a duty under the Work Health and Safety Act. This information is designed to help WA organisations and their associated workforces (including volunteers) understand the duties of a PCBU. What is a business or undertaking Whether an organisation is a business or undertaking will depend on...
Your rights and responsibilities
Officers under the Work Health and Safety Act have specific duties. This information is designed to help WA organisations and their associated workforces (including volunteers) understand the duties of an officer under the Work Health and Safety laws. Who is an officer? Having the word ‘officer’ in...
Your rights and responsibilities
Notifiable incidents are applicable to all duty holders under the jurisidction of the Work Health and Safety Act 2020 . A 'notifiable incident' means: the death of a person; or a serious injury or illness of a person; or a dangerous incident . Need to report a notifiable incident? Preserve the site...
Report an incident
Dangerous incidents are applicable to all duty holders under the jurisidction of the Work Health and Safety Act 2020 . The regulator must be notified of any incident in relation to a workplace that exposes any person to a serious risk resulting from an immediate or imminent exposure to: an...
Report an incident
This information sheet provides advice to persons in control of a workplace and those involved in inspecting, removing, managing or disposing of asbestos contaminated soils at workplaces. This information sheet deals with soils at a workplace, which are contaminated with asbestos containing...
Asbestos
How can I comply with the new work health and safety laws? Under the Work Health and Safety and Regulations 2022 (WHS Regulations), duty holders will be required to manage the risk of falls at workplaces, as prescribed by the following regulations: Regulation 78 – Management of risk of fall...
Slips and trips and falls

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Publications

16 September 2022 Cybersecurity risk warning Consumer Protection WA has warned that a move to enable businesses and organisations to shorten Australian website addresses could be an opportunity for...
Consumer Protection
Bulletin
20 Sep 2022
Use this checklist to help ensure you meet your obligations when you dispose of belongings the tenant(s) has left behind at the end of a residential tenancy or a residential parks long-stay tenancy...
Consumer Protection
Checklist
10 Aug 2022
A person conducting a business or undertaking (PCBU) must do what is ‘reasonably practicable’ to keep workers and other people at the workplace healthy and safe. PCBUs must eliminate risks to health...
WorkSafe
Information
05 Aug 2022
20 July 2022 How to increase the bond after a rent increase While you can ask tenants to ‘top-up’ their security bond following a rent increase, it’s important to know what is legally allowed. There...
Consumer Protection
Bulletin
20 Jul 2022
20 July 2022 Don't let bond top-ups get you down Following an increase in rent, it is common for the landlord or agent to ask you to pay money to increase the security bond. Sometimes this is called...
Consumer Protection
Bulletin
20 Jul 2022
20 July 2022 How to increase the bond after a rent increase While you can ask tenants to ‘top-up’ their security bond following a rent increase, it’s important to know what is legally allowed. There...
Consumer Protection
Bulletin
20 Jul 2022
This Code applies to all workplaces covered by the WHS Act where construction work is carried out and where construction work products and equipment are used and stored.
WorkSafe
Code of practice
15 Jul 2022
Report an incident to WorkSafe poster is a quick reference guide to reporting a death, serious injury or illness, or life-threatening dangerous incident.
WorkSafe
Poster
08 Jul 2022
Please note this content was correct at the time of issue. As COVID-19 restrictions may change, please visit WA.gov.au to find the latest COVID-19 information. 28 June 2022 How does COVID-19 affect...
Consumer Protection
Bulletin
29 Jun 2022
Please note this content was correct at the time of issue. As COVID-19 restrictions may change, please visit WA.gov.au to find the latest COVID-19 information. 28 June 2022 How does COVID-19 affect...
Consumer Protection
Bulletin
29 Jun 2022

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Announcements

Landlord failed to lodge seven bonds with the Bonds Administrator $1,000 fine after Consumer Protection takes prosecution action Laws designed to keep tenants’ funds safe and secure A Mt Magnet landlord has been fined $1,000 and ordered to pay costs of $1,184.50 by the Perth Magistrates Court after being convicted of failing to lodge tenancy bonds with the Bond Administrator. Ian Black , who is a...
Consumer Protection
Media release
04 May 2022
Email communications between home buyer and settlement agent hacked Request for payment with false bank account details sent to buyer Loss brings 2022 total for payment redirection scams to more than a million dollars A WA woman has reported to Consumer Protection losing about $732,000 after scammers intercepted email communications between her and her settlement agent in relation to the purchase...
Consumer Protection
Media release
03 May 2022
Unauthorised withdrawal of a $50,000 deposit after business sale settlement Business broker and his company fined a total of $7,000 plus $1,000 in costs Warning that violations of trust account laws will not be tolerated A West Perth business sales agent and his company have been fined by the State Administrative Tribunal after making an unauthorised $50,000 withdrawal from the agency’s trust...
Consumer Protection
Media release
14 Apr 2022
Terms of short-term stay contracts ruled unfair as they strongly favoured the landlord Renters faced heavy financial penalties for minor breaches of the unfair terms Holiday and short-stay accommodation providers urged to review their contracts The Supreme Court has ordered a Perth property manager to stop using short-stay accommodation contracts which contain terms declared to be unfair under...
Consumer Protection
Media release
10 Mar 2022
The McGowan Government has released exposure drafts of regulations under the Work Health and Safety Act 2020 ahead of the commencement of major work health and safety (WHS) reforms in March 2022. Releasing the exposure drafts of the supporting regulations provides all participants in Western Australian workplaces the opportunity to prepare themselves to meet the requirements of the new Act and to...
WorkSafe
Alert
20 Dec 2021
Reports of landlords and agents flouting laws with unannounced visits Warning for owners and agents to follow the legal procedures for visits Tenants urged to lodge complaints against offending landlords and agents Consumer Protection is concerned about reports of private landlords and property managers carrying out surprise visits on their tenants, calling on them to comply with their legal...
Consumer Protection
Media release
25 Nov 2021
Tenancy toolkit uses imagery to assist visual storytelling of complex legal issues The aim is to improve the understanding of tenancy laws and processes Aboriginal and culturally linguistically diverse communities to be targeted A major effort to improve the understanding of renting rights in vulnerable communities has been launched with the release of a specially-designed educational toolkit...
Consumer Protection
Media release
22 Oct 2021
Consumer Protection granted supervision order to take over settlement agency Action follows failure to complete recent settlements and disburse funds Transactions involving the agency’s trust account under investigation A supervisor will be appointed to a West Leederville settlement agency to take control of the agency’s bank accounts and its operations after concerns were raised about its...
Consumer Protection
Media release
21 Sep 2021
Website listing and signboard claimed the home had reverse cycle air conditioning Home in fact had ducted evaporative air conditioning with only cooling function Fines under Australian Consumer Law for making false or misleading statements False claims about the air conditioning system of a Jindalee home for sale has resulted in an Alkimos real estate agency and its Director being ordered to pay...
Consumer Protection
Media release
18 Aug 2021
Agency took up to five weeks to lodge bonds with the Bond Administrator Law allows lodgement within two weeks but no longer Property managers reminded to process bonds as soon as practicable Failure to lodge three tenancy bonds on time has resulted in an East Perth real estate agency being reprimanded and fined $2,500 by the State Administrative Tribunal. Tiapan Pty Ltd , trading as L.J. Hooker...
Consumer Protection
Media release
16 Aug 2021

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