Property industry

Topics

The compulsory professional development (CPD) program is designed to increase the knowledge, skills and professionalism of those working in the settlement industry. The aim of the program is to increase Consumer Protection and promote consumer confidence in the settlement industry. The CPD program...
Settlement agents and conveyancers
The Settlement Agents Act 1981 (the Act) imposes serious obligations on the settlement industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a court or initiating disciplinary...
Settlement agents and conveyancers
The proactive compliance program was established in 1999. The function of the program is to assist agents in complying with legislative requirements, to identify and rectify areas of risk and provide advice to agents. Objectives of the proactive compliance program are to: promote a culture of...
Settlement agents and conveyancers
The Settlement Agents Act 1981 gives the Commissioner the power to make arrangements in respect of fidelity and professional indemnity insurance for settlement agents operating in Western Australia. Where the Commissioner considers it necessary, a Master Policy Agreement with an insurer can be...
Settlement agents and conveyancers
Whether you have to provide a refund, repair, replacement or compensation to a consumer for problems with goods or services depends on whether you have met consumer guarantees set by Australian law. You are responsible for understanding your legal obligations. Australia’s consumer protection...
Guarantees and warranties
Information on the benefits of using licensed tradespeople Licensing systems are in place to ensure only competent tradespeople carry out installation and repair work. Using a licensed tradesperson ensures the person completing the work is familiar with all necessary regulations and relevant...
Building or renovating a property
One of the largest investments anyone will make is building a new home. The Building Commission provides information about licensed builders or obtaining a builder's licence . Licenced builders’ advertising needs to comply with the Australian Consumer Law, for more information read the Department's...
Building or renovating a property
48-hour clause Where an offer is subject to the sale of your home the seller may want to include a ’48-hour clause’. Should the seller then receive an unconditional or subject to finance only offer you will have 48 hours to make your offer unconditional or your contract will be cancelled. This...
Buying a property
In planning housing and lifestyle options, some people consider re-financing options that allow them to access equity built up in their existing home. Equity is the difference between the value of your home and any amount you still owe on it. These products are known as reverse mortgages or equity...
Accessing equity
Before you make any major decision about your housing options, please research your options thoroughly. It is a good idea to review the laws relating to your accommodation choice and to get independent advice. Resources Acts and regulations Copies of the Acts listed in this guide can be found at...
Seniors Housing Advisory Centre

Pages

Publications

6 February 2019 Kick start 2019 by getting your CPD points early! Compulsory Professional Development (CPD) is a legal requirement for all licensed settlement agents. In 2018, nearly 10 per cent of...
Consumer Protection
Bulletin
12 Feb 2019
7 February 2019 Bond Assistance Loan monies must be lodged too! As with any tenant bonds, all payments received via the Department of Communities Bond Assistance Loan Scheme must be lodged with the...
Consumer Protection
Bulletin
12 Feb 2019
7 February 2019 Bond Assistance Loan monies must be lodged too! As with any tenant bonds, all payments received via the Department of Communities Bond Assistance Loan Scheme must be lodged with the...
Consumer Protection
Bulletin
12 Feb 2019
31 January 2019 July 2020: Please note the iRentWA app is no longer supported. The Renting a home section of this website continues to be WA consumers’ go-to place for all renting information. As...
Consumer Protection
Bulletin
17 Jul 2020
19 December 2018 Updated trust account handbook Consumer Protection recently updated the " Real estate and business agents trust account handbook " to assist you with your trust accounting...
Consumer Protection
Bulletin
19 Dec 2018
4 December 2018 Forms required for accessing a tenanted property Agents and property managers must use specific forms to notify tenants of their intention to enter the property. If you use property...
Consumer Protection
Bulletin
11 Dec 2018
July 2020: Please note the iRentWA app is no longer supported. The Renting a home section of this website continues to be WA consumers’ go-to place for all renting information. Consumer laws protect...
Consumer Protection
Information
22 Jul 2020
Landlords must use specific forms to notify tenants of their intention to enter the property. Form 19 Notice of proposed entry to premises must be used to give written notice if you intend to enter...
Consumer Protection
Bulletin
21 Nov 2018
​Consumer Protection is sending this important information on behalf of Landgate. Electronic lodgement of land registry documents Regulations requiring the electronic lodgement of eligible land...
Consumer Protection
Bulletin
14 Nov 2018
With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory Professional Development (CPD) points tally. An audit carried out at the end...
Consumer Protection
Bulletin
14 Nov 2018

Pages

Announcements

WA tenants have lost money after being duped into paying for end of tenancy bond cleaning on their rental properties, but the cleaners didn’t turn up. Consumer Protection is warning tenants not to use the services of Express Professional Services Pty Ltd , trading as Simple Cleans , an online business operated by Cassandra Nicole Cooney , who is based in Alstonville (near Ballina) in northern New...
Consumer Protection
Media release
07 Oct 2016
New codes of conduct for real estate agents and sales representatives, settlement agents and land valuers come into effect today (5 October 2016), increasing transparency for people buying or selling property in Western Australia. Commerce Minister Michael Mischin said the new codes were developed following detailed consultation between the regulator - Consumer Protection - and industry,...
Consumer Protection
Media release
05 Oct 2016
A Perth real estate agent is breathing a sigh of relief after a cyber-attack was thwarted in an attempt to steal $500,000 from a trust account. It’s believed the cyber thieves gained access to the agency’s bank accounts after malware was downloaded into their computer system, probably from an attachment being opened or a website link being clicked in a scam email. The installed malware allows the...
Consumer Protection
Media release
29 Sep 2016
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not covered by the Residential Tenancies Act, although boarding premises accommodating six or more people need to be registered with local government and comply with planning, health and other regulations. Acting Commissioner for...
Consumer Protection
Media release
28 Sep 2016
The 2016-17 financial year sees the Australian Building Codes Board embarking on a significant suite of work relating to the advancement of the Energy Efficiency Provisions in the National Construction Code (NCC). These changes will be considered as part of NCC 2019.
Building and Energy
Department News
21 Sep 2016
Waterman’s Bay licensed plumbing tradesperson Gary Clayton Hummerston (TL11472) has been successfully prosecuted by the Plumbers Licensing Board (PLB) for failing to comply with a condition of his licence.
Building and Energy
Media release
14 Sep 2016
A Joondanna landlord, who also manages his family’s properties, has been fined a total of $5,500 and ordered to pay $9,000 in costs after making an illegal entry into a tenancy database and failing to properly process bond payments received from tenants. Tomas Mijatovic , trading as TRM Property Services , was found guilty by the Perth Magistrates Court on 8 September 2016 of two charges relating...
Consumer Protection
Media release
12 Sep 2016
The Building Services Board has fined Willetton building company Build West Pty Ltd (reg. BC10002) $5,000 and its director and nominated supervisor Shaun Middleton (BP37114) $2,500 for negligent conduct and failing to properly manage and supervise its work.
Building and Energy
Media release
31 Aug 2016
Wangara builder Jeffrey West (reg. BP101011 & BC100818), the sole trader of Kameleon Homes , no longer holds a builder registration in Western Australia.
Building and Energy
Media release
31 Aug 2016
With Acting Consumer Protection Commissioner David Hillyard The current economic climate is affecting the rental market in Perth and Western Australia. Some renters are leaving homes for a less expensive option because their financial circumstances have changed, while others are simply taking advantage of the increase in vacant rental properties to choose from. When it is time to end a tenancy,...
Consumer Protection
Department News
25 Aug 2016

Pages

Subscribe to Topics
Subscribe to RSS - Property industry