Property industry

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Remember, you don’t have to use an agent for everything. Some decide to pay a ‘letting fee’ and only use their agent to find a tenant and deal with the bond, while others use their agent to manage their property and/or collect the rent. No matter what you decide, ensure their experience matches...
Property management
If you are dissatisfied with the standard of conduct of a settlement agent, real estate agent or sales representative, the following course of action is recommended: Step 1: Contact the settlement agent, real estate agent or sales representative (or the real estate agent in control of the...
Land valuers, real estate and settlement agents
The Fidelity Guarantee Account helps provide financial reimbursement to people who suffer pecuniary loss or loss of property through the criminal or fraudulent actions of a licensed real estate or business agent, real estate settlement or business settlement agent or their employees in the course...
Land valuers, real estate and settlement agents
Settlement agents set their own fees which must be disclosed to the client in writing prior to entering into any agreement. Agents must not receive a fee above the disclosed amount unless there is a significant change in the scope of the work. Removing the cap and deregulating fees will allow...
Land valuers, real estate and settlement agents
Unless you are a suitably qualified lawyer, it would be very unwise to try to carry out the settlement of your own property. It's a complex and time consuming business, with many traps for the unwary. When you are buying a property, it is necessary for all the paperwork to be completed and all the...
Land valuers, real estate and settlement agents
When you are looking at properties, you will often come into contact with real estate agents or sales representatives. The most important thing to understand about real estate agents or sales representatives when buying a property is that they have been hired by the seller. The aim of the agent is...
Land valuers, real estate and settlement agents
Tenancy concerns related to COVID-19 coronavirus? Visit the COVID-19 coronavirus Consumer Protection FAQ for the latest information. Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days' notice...
When a tenancy ends
Tenancy concerns related to COVID-19 coronavirus? Visit the COVID-19 coronavirus Consumer Protection FAQ for the latest information. There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not...
When a tenancy ends
Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The lessor can request compensation...
Rent and other payments
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights

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Publications

27 August A Broome real estate agent has been fined by the State Administrative Tribunal for failing to properly supervise an employee who had made an unauthorised withdrawal from the agency’s trust...
Consumer Protection
Bulletin
27 Aug 2018
August 2018 Welcome to the inaugural Consumer Protection WA residential parks bulletin, we are glad to have you on board. The new bulletin makes it easier for you to stay on top of your professional...
Consumer Protection
Bulletin
23 Aug 2018
August 2018 Changes have been applied by the Federal Government from 1 July 2018, regarding the liability for the goods and services tax (GST). Purchasers of new residential premises and new...
Consumer Protection
Bulletin
23 Aug 2018
7 August Health and safety issue: mould, electrical safety & unsafe pool gate latches Don’t let mould take hold During the winter months, household mould can take hold. Aside from being unsightly...
Consumer Protection
Bulletin
08 Aug 2018
Change of auditor request - Settlement agent Lodging the application This application may be lodged via: Email: audits@dmirs.wa.gov.au ; Fax: (08) 6251 2801; or Post: Locked Bag 100, EAST PERTH 6892
Consumer Protection
Form – notification
29 May 2019
Any individuals , partnerships or companies wishing to operate as real estate or business agents in Western Australia are required, under the Real Estate and Business Agents Act 1978 , to be licensed...
Consumer Protection
Form – application
25 Mar 2020
19 July Homelessness Week event for landlords You are invited to hear a variety of speakers talking about action that landlords can take to prevent and respond to homelessness on 9 August 2018...
Consumer Protection
Bulletin
19 Jul 2018
16 July 2018 Considering buying a rent-roll? Buying a rent-roll can be an attractive way to grow your business. However, it can be a complex undertaking and a source of headaches down the road if not...
Consumer Protection
Bulletin
18 Jul 2018
Who needs to complete a reference A business reference is required when applying for a real estate or business agent licence. Business reference References from relatives/domestic partner,...
Consumer Protection
Form – notification
17 Jul 2018
Who needs to apply for a licence Any individuals , partnerships or companies wishing to operate as real estate or business agents in Western Australia are required, under the Real Estate and Business...
Consumer Protection
Form – application
25 Mar 2020

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Announcements

Jandakot builder Kerry George Parsons (BC4277 & BP4277) has been ordered by the Building Services Board to pay a fine of $5,000 for negligent conduct.
Building and Energy
Media release
22 Mar 2016
On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
Consumer Protection
Media release
28 Apr 2017
A woman who repeatedly broke WA tenancy laws when renting out a Bentley property has been fined $7,200 and ordered to pay court costs of $396. 56-year-old Bozena Sakowski pleaded guilty to 24 contraventions of the Residential Tenancies Act 1987 during a hearing at the Perth Magistrates Court on 15 March 2016. Eight convictions, with fines of $500 per charge, related to failure to lodge a security...
Consumer Protection
Media release
17 Mar 2016
A property management company has been fined $5,000 for operating in Western Australia without a licence. Massland Asset Management Pty Ltd (company) had applied for a licence in 2013 and 2014. In both instances, the Commissioner for Consumer Protection requested further information to complete the process; the company however failed to respond. Despite not obtaining a licence and triennial...
Consumer Protection
Media release
09 Mar 2016
Former Perth unregistered painter Cody Raymond Williams , now of Umina Beach in New South Wales and sole director of Beyond Industries Pty Ltd trading as C&D Roofing , has again been successfully prosecuted by the Western Australian Building Commissioner and fined $20,000 for registration and contractual offences.
Building and Energy
Media release
24 Feb 2016
Bindoon man Maxwell Raymond Healy, the sole director of Solar H C Pty Ltd trading as Affordable Home Comfort (in liquidation), has been successfully prosecuted by the Building Commissioner for contractual offences the company committed in contracting for and carrying out home building work at properties in Baldivis, St James, Sawyers Valley and Hamersley.
Building and Energy
Media release
01 Mar 2016
· Fees charged by settlement agents and land valuers in WA to be deregulated · Competition and market forces will keep costs reasonable for consumers · Codes of conduct changes will ensure fee transparency and certainty From February 3, 2016, fees charged by settlement agents and land valuers will no longer be capped by the State Government. Commerce Minister Michael Mischin said it was no longer...
Consumer Protection
Media release
25 Jan 2016
A Karratha real estate agency has been reprimanded and fined $5,000 by the State Administrative Tribunal (SAT) for overcharging clients for property inspection and management fees. Seaville Holdings Pty Ltd , trading as First National Real Estate Karratha , was found to have charged the owners of four properties more than what was contracted for property inspection fees between December 2011 and...
Consumer Protection
Media release
19 Jan 2016
A Mandurah real estate agency, its licensee and property manager have been reprimanded by the State Administrative Tribunal for initially failing to take proper preventative measures after being targeted in an attempted property fraud. Peel Realty Pty Ltd , trading as Raine and Horne Mandurah , its licensee Peter Ronald Vetten and property manager Galinda Hodge were reprimanded for failing to...
Consumer Protection
Media release
24 Dec 2015
A real estate agency and its Directors have provided an undertaking to Consumer Protection over rental income guarantees contained in the advertising of certain properties for sale in Newman. Macro Realty Pty Ltd , located in East Victoria Park, and Directors Desiree Veronica MacPherson and Renee June Smith have entered into an enforceable undertaking with the Department to remove the guarantees...
Consumer Protection
Media release
22 Dec 2015

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