Property industry

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Settlement agents licensing, registration and code of conduct In Western Australia, there are two ways a person may arrange settlements or carry on business as a real estate settlement agent (individual, company, or partnership), or a business settlement agent (individual, company, or partnership...
Settlement agents and conveyancers
What is land valuation? The land valuation process involves inspecting the property, ascertaining legal ownership and the interest held and gathering relevant information such as the prices that similar properties sell for. Other factors come into the valuation, such as the saleability of the...
Land valuers, real estate and settlement agents
Remember, you don’t have to use an agent for everything. Some decide to pay a ‘letting fee’ and only use their agent to find a tenant and deal with the bond, while others use their agent to manage their property and/or collect the rent. No matter what you decide, ensure their experience matches...
Property management
If you are dissatisfied with the standard of conduct of a settlement agent, real estate agent or sales representative, the following course of action is recommended: Step 1: Contact the settlement agent, real estate agent or sales representative (or the real estate agent in control of the...
Land valuers, real estate and settlement agents
The Fidelity Guarantee Account helps provide financial reimbursement to people who suffer pecuniary loss or loss of property through the criminal or fraudulent actions of a licensed real estate or business agent, real estate settlement or business settlement agent or their employees in the course...
Land valuers, real estate and settlement agents
Settlement agents set their own fees which must be disclosed to the client in writing prior to entering into any agreement. Agents must not receive a fee above the disclosed amount unless there is a significant change in the scope of the work. Removing the cap and deregulating fees will allow...
Land valuers, real estate and settlement agents
Unless you are a suitably qualified lawyer, it would be very unwise to try to carry out the settlement of your own property. It's a complex and time consuming business, with many traps for the unwary. When you are buying a property, it is necessary for all the paperwork to be completed and all the...
Land valuers, real estate and settlement agents
When you are looking at properties, you will often come into contact with real estate agents or sales representatives. The most important thing to understand about real estate agents or sales representatives when buying a property is that they have been hired by the seller. The aim of the agent is...
Land valuers, real estate and settlement agents
Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days'...
When a tenancy ends
Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not...
When a tenancy ends

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Publications

26 August 2019 This year there have been a number prosecutions in the property industry resulting in significant fines due to the mismanagement of trust accounts. While real estate agents were the...
Consumer Protection
Bulletin
26 Aug 2019
Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...
WorkSafe
Information
27 May 2021
22 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • A word about confidentiality •...
Consumer Protection
Bulletin
22 Aug 2019
21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • Confidentiality vs. disclosure when...
Consumer Protection
Bulletin
21 Aug 2019
21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • Serving notice to co-tenants • Storing keys and documents • Managing tradespeople • When a perpetrator...
Consumer Protection
Bulletin
21 Aug 2019
1 August 2019 In this issue: Housing Loan details when lodging bonds New! Information and resources regarding illegal drug activity in homes How mortgagee repossessions affect your tenants Housing...
Consumer Protection
Bulletin
02 Aug 2019
30 July 2019 Reminder – Financial audit year ended 30 June, deadline of 30 September 2019 approaching! All agents who hold a current triennial certificate and have held or received monies in trust...
Consumer Protection
Bulletin
30 Jul 2019
30 July 2019 New! Information and resources regarding illegal drug activity in homes Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate...
Consumer Protection
Bulletin
30 Jul 2019
30 July 2019 How a mortgagee repossession would affect your tenants If you have failed to keep up with the mortgage payments for your rental property, the mortgagee (the bank, credit union etc.) may...
Consumer Protection
Bulletin
30 Jul 2019
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Consultations / public comment
17 Dec 2021

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Announcements

Waterman’s Bay licensed plumbing tradesperson Gary Clayton Hummerston (TL11472) has been successfully prosecuted by the Plumbers Licensing Board (PLB) for failing to comply with a condition of his licence.
Building and Energy
Media release
14 Sep 2016
A Joondanna landlord, who also manages his family’s properties, has been fined a total of $5,500 and ordered to pay $9,000 in costs after making an illegal entry into a tenancy database and failing to properly process bond payments received from tenants. Tomas Mijatovic , trading as TRM Property Services , was found guilty by the Perth Magistrates Court on 8 September 2016 of two charges relating...
Consumer Protection
Media release
12 Sep 2016
The Building Services Board has fined Willetton building company Build West Pty Ltd (reg. BC10002) $5,000 and its director and nominated supervisor Shaun Middleton (BP37114) $2,500 for negligent conduct and failing to properly manage and supervise its work.
Building and Energy
Media release
31 Aug 2016
Wangara builder Jeffrey West (reg. BP101011 & BC100818), the sole trader of Kameleon Homes , no longer holds a builder registration in Western Australia.
Building and Energy
Media release
31 Aug 2016
With Acting Consumer Protection Commissioner David Hillyard The current economic climate is affecting the rental market in Perth and Western Australia. Some renters are leaving homes for a less expensive option because their financial circumstances have changed, while others are simply taking advantage of the increase in vacant rental properties to choose from. When it is time to end a tenancy,...
Consumer Protection
Department News
25 Aug 2016
Hillarys man Saad Soliman (reg. BP10488), as the sole director, nominated supervisor and secretary of liquidated building company Benchmark Designer Homes (BC10941), has been ordered to pay by consent a $5,000 fine and costs of $10,000 as a result of disciplinary action by the Building Services Board.
Building and Energy
Media release
18 Aug 2016
A Maylands real estate agency has been reprimanded and fined by the State Administrative Tribunal for failures with its trust accounting. Caputo & Clay Pty Ltd , trading as Harcourts Integrity , was fined $5,000 and ordered to pay costs of $308 for their accounting failures between January and November 2014 which breached the Real Estate and Business Agents (REBA) Act and the Code of Conduct...
Consumer Protection
Media release
17 Aug 2016
Fraudsters posing as CEOs or third-party suppliers have cost Western Australian businesses and not-for-profits at least $500,000 in the last two years, prompting a warning about ‘man in the middle scams’. Acting Commissioner for Consumer Protection David Hillyard said the fraud works in two equally sophisticated ways. “The false boss or CEO scam usually hacks a chief executive officer or senior...
Consumer Protection
Media release
17 Aug 2016
With Acting Commissioner for Consumer Protection David Hillyard Court case highlights landlord obligations A recent court case has highlighted the need for private landlords in WA, as well as real estate agents and property managers, to be aware of their obligations under tenancy laws and to comply with them. In the case, Bozena Sakowski was fined $7,200 by the Perth Magistrates Court after she...
Consumer Protection
Department News
05 Apr 2016
On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
Consumer Protection
Media release
28 Apr 2017

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