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Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days'...
When a tenancy ends
Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not...
When a tenancy ends
Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The lessor can request compensation...
Rent and other payments
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights
We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
The tenant should notify the landlord in writing about any non urgent repairs, detailing what needs to be repaired. The landlord does not have to fix items if they are items that were disclosed as not working before the tenancy agreement was entered into, or they are items which the tenant could...
Security, safety, maintenance and entry rights
Urgent repairs fall into two categories: essential services and other urgent repairs. A suitable repairer must be found within a reasonable timeframe. There are some times when a tenant may need to arrange for the repairer. Essential services Essential services are listed in the Residential...
Security, safety, maintenance and entry rights
Although proceedings in the Magistrates Court are relatively informal, certain rules must be observed: Call the magistrate 'Sir' or 'Madam'. Stand up when it is your turn to speak or when you are spoken to by the magistrate and sit down when you or the magistrate have finished. Only one person is...
Having problems with renting a home?
Three information videos are available to help you understand the tenancy laws in WA. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Are you a tenant in a family and domestic violence situation and need some assistance? Find out more about your options to leave or stay...
Renting tools
Arrive for the hearing on time or a little earlier. Let a court official know you are there, then go to the waiting room. Remain within hearing distance of the court room. If you are not there when your case is called, it could start without you and the magistrate might make an order which may not...
Having problems with renting a home?

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Publications

6 February 2019 Kick start 2019 by getting your CPD points early! Compulsory Professional Development (CPD) is a legal requirement for all licensed settlement agents. In 2018, nearly 10 per cent of...
Consumer Protection
Bulletin
12 Feb 2019
7 February 2019 Bond Assistance Loan monies must be lodged too! As with any tenant bonds, all payments received via the Department of Communities Bond Assistance Loan Scheme must be lodged with the...
Consumer Protection
Bulletin
12 Feb 2019
7 February 2019 Bond Assistance Loan monies must be lodged too! As with any tenant bonds, all payments received via the Department of Communities Bond Assistance Loan Scheme must be lodged with the...
Consumer Protection
Bulletin
12 Feb 2019
31 January 2019 July 2020: Please note the iRentWA app is no longer supported. The Renting a home section of this website continues to be WA consumers’ go-to place for all renting information. As...
Consumer Protection
Bulletin
17 Jul 2020
19 December 2018 Updated trust account handbook Consumer Protection recently updated the " Real estate and business agents trust account handbook " to assist you with your trust accounting...
Consumer Protection
Bulletin
19 Dec 2018
4 December 2018 Forms required for accessing a tenanted property Agents and property managers must use specific forms to notify tenants of their intention to enter the property. If you use property...
Consumer Protection
Bulletin
11 Dec 2018
July 2020: Please note the iRentWA app is no longer supported. The Renting a home section of this website continues to be WA consumers’ go-to place for all renting information. Consumer laws protect...
Consumer Protection
Information
22 Jul 2020
Landlords must use specific forms to notify tenants of their intention to enter the property. Form 19 Notice of proposed entry to premises must be used to give written notice if you intend to enter...
Consumer Protection
Bulletin
21 Nov 2018
​Consumer Protection is sending this important information on behalf of Landgate. Electronic lodgement of land registry documents Regulations requiring the electronic lodgement of eligible land...
Consumer Protection
Bulletin
14 Nov 2018
With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory Professional Development (CPD) points tally. An audit carried out at the end...
Consumer Protection
Bulletin
14 Nov 2018

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Announcements

Dianella unregistered builder Silvano Rossi, trading as Deluxe Bathrooms, has been prosecuted by the Building Commissioner for registration and contractual offences he committed in contracting for and carrying out home building work at a Cottesloe property between March and September 2013.
Building and Energy
Media release
13 Jun 2016
Rockingham builder Gary Alan Cramphorn (reg. BC10775 & BP10775), trading as Xtra Construction, has been ordered by the State Administrative Tribunal (SAT) to pay a fine of $20,000 and costs of $3,200 as a result of disciplinary action by the Building Services Board.
Building and Energy
Media release
13 Jun 2016
The licence of a Subiaco real estate agent has been suspended for nine months by the State Administrative Tribunal (SAT) after funds from the agency’s trust account were indirectly used to pay a tax debt. Zinzan (WA) Pty Ltd, trading as WA Prestige Properties, and sole Director and licensee Ian Hugh Sargent were reprimanded by the SAT, with the nine month suspension beginning today (1 June 2016...
Consumer Protection
Media release
01 Jun 2016
A supervisor has been appointed to take over the financial operation of a real estate agency in East Victoria Park. The State Administrative Tribunal (SAT) has granted a supervision order in relation to Macro Realty Pty Ltd following an application by Consumer Protection. Macro Realty is suspended from carrying on its business and controlling the agency’s bank accounts. The supervisor Alan Ferris...
Consumer Protection
Media release
24 May 2016
A national campaign has been launched by consumer regulators around Australia to warn potential property investors about property spruikers who claim to be ‘wealth creators’ but are really just in it for themselves. In WA, Acting Commissioner for Consumer Protection David Hillyard is advising consumers attending these seminars to be wary of any deals promising big returns with low risk and to get...
Consumer Protection
Media release
23 May 2016
Halls Head man Roy Keith Perkins (TL2619), director of Nucross (W.A.) Pty Ltd, trading as Perkins Plumbing Contractors, has been fined and had his plumbing tradesperson’s licence suspended by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Plumbers Licensing Board (PLB).
Building and Energy
Media release
09 May 2016
West Perth building partnership Promeq Pty Ltd and Molouky Pty Ltd (reg. BC11750) has been fined $3,000 ($1,500 each partner) and its nominated supervisor Muin Qaqish of Subiaco (BC100885 & BP11578) $1,000 for negligent and misleading conduct as a result of disciplinary action by the Building Services Board.
Building and Energy
Media release
03 May 2016
A registered real estate sales representative has been fined a total of $8,000 and given a criminal conviction by the Joondalup Magistrates Court for managing a property without an agent’s licence as well as for breaching tenancy laws. Ebony Te Whakaaronga Cheetham of Clarkson was convicted in her absence on 22 April 2016 and also ordered to pay costs of $700. In December 2013 Ms Cheetham offered...
Consumer Protection
Media release
28 Apr 2016
Dianella building company Frayson Pty Ltd (BC8331), trading as Instyle Residence and New Life Renovations has had its building contractor registration cancelled, its sole director and secretary Armand Noor has been made an ineligible person for one year and both have been fined and ordered to pay costs totalling $20,000 for the longest string of disciplinary allegations dealt with by the Building...
Building and Energy
Media release
21 Apr 2016
North Fremantle building partnership Mark Desmond Tilbury (BP6681) and Susan Vaughane Tilbury (partnership BC11158) , trading as Mark Tilbury Home Improvements , have been cautioned by the Building Services Board for failing to comply with an order of the Building Commissioner.
Building and Energy
Media release
19 Apr 2016

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