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Arrive for the hearing on time or a little earlier. Let a court official know you are there, then go to the waiting room. Remain within hearing distance of the court room. If you are not there when your case is called, it could start without you and the magistrate might make an order which may not...
Having problems with renting a home?
Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Tenants must keep the property reasonably clean and are expected to hand it back in a similar condition...
Security, safety, maintenance and entry rights
The magistrate usually conducts the hearing in the following way (except in the case of a Form 6 application for a bond dispute, where the owner always proceeds first): The applicant tells their story (evidence) and presents any documents in support of their case. Then the respondent questions (...
Having problems with renting a home?
Whether you win or lose in court may depend on whether you followed the correct procedures in handling the dispute from the beginning to the court stage, and how thorough you are in preparing your evidence. Make sure you have records of all notices, receipts and other relevant documents that will...
Having problems with renting a home?
Applications must be made to the court closest to the rented premises, unless the parties in the dispute agree to a different arrangement. Check with the court as to how this can be done. The address of the court where the hearing will take place is shown on a form, which will be sent to you. Court...
Having problems with renting a home?
A glossary for residential tenancies Assign the premises : To transfer rights to occupy the premises and associated responsibilities to another person. Bond: Money paid by the tenant and held by the Bond Administrator as security against damage to the premises. Breach of agreement: The breaking of...
Renting tools
When can a person be listed on a database? A person can only be listed on a residential tenancy database if: they were named as a tenant in a residential tenancy agreement that has ended; they breached the agreement; and because of the breach either: they still owe more than the security bond...
Renting tools
The most common disputes which end up in court include: disputes about the return of bond money; overdue rent; damage to property; maintenance of the premises; and problems when ending tenancy agreements. Whatever the problem, the most important thing to remember is lessors and tenants should keep...
Having problems with renting a home?
Tenancy databases may be used by lessors as a way of screening prospective tenants. Tenancy databases may be used by lessors (landlords) or real estate agents as a way of screening people who have applied to rent a property. They are commonly referred to as “blacklists” or “bad tenant databases”...
Renting tools
The way you manage a dispute about the disposal of a bond depends on the type of accommodation you are renting. Residential tenancy At the end of a residential tenancy, if you can't come to an agreement about getting a disposal form signed or if a dispute arises over how the bond money should be...
Bonds

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Publications

Real estate and business agents wishing to complete activities towards the Customer Service Skills professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
16 Nov 2020
Real estate and business agents wishing to complete activities towards the Conflict of interest and disclosure professional development subject (Schedule 1A of the Regulations) can select from the...
Consumer Protection
Information
16 Nov 2020
Real estate and business agents wishing to complete activities towards the Communications professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
24 Aug 2020
Real estate and business agents wishing to complete activities towards the Buyer's Agents professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
16 Nov 2020
Real estate and business agents wishing to complete activities towards the Business Management Practices professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
16 Nov 2020
Real estate and business agents wishing to complete activities towards the Business Broking professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
16 Nov 2020
Real estate and business agents wishing to complete activities towards the Auctions professional development subject (Schedule 1A of the Regulations) can select from the approved activities listed...
Consumer Protection
Information
26 Mar 2020
No place for family violence A recent Shelter WA Homelessness Week Event gave rental property owners the chance to learn about ways to help tenants experiencing family and domestic violence (FDV) and...
Consumer Protection
Bulletin
18 Sep 2018
September 2018 Western Australia’s residential parks and tenancy laws are changing to support victims of family and domestic violence (FDV) and help them leave abusive relationships. The proposed...
Consumer Protection
Bulletin
18 Sep 2018
September 2018 No place for family violence Did you know WA has the worst rates of family and domestic violence (FDV) in Australia? Sadly, family violence is a growing problem in our community and...
Consumer Protection
Bulletin
20 Sep 2018

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Announcements

Jandakot builder Kerry George Parsons (BC4277 & BP4277) has been ordered by the Building Services Board to pay a fine of $5,000 for negligent conduct.
Building and Energy
Media release
22 Mar 2016
On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
Consumer Protection
Media release
28 Apr 2017
A woman who repeatedly broke WA tenancy laws when renting out a Bentley property has been fined $7,200 and ordered to pay court costs of $396. 56-year-old Bozena Sakowski pleaded guilty to 24 contraventions of the Residential Tenancies Act 1987 during a hearing at the Perth Magistrates Court on 15 March 2016. Eight convictions, with fines of $500 per charge, related to failure to lodge a security...
Consumer Protection
Media release
17 Mar 2016
A property management company has been fined $5,000 for operating in Western Australia without a licence. Massland Asset Management Pty Ltd (company) had applied for a licence in 2013 and 2014. In both instances, the Commissioner for Consumer Protection requested further information to complete the process; the company however failed to respond. Despite not obtaining a licence and triennial...
Consumer Protection
Media release
09 Mar 2016
Former Perth unregistered painter Cody Raymond Williams , now of Umina Beach in New South Wales and sole director of Beyond Industries Pty Ltd trading as C&D Roofing , has again been successfully prosecuted by the Western Australian Building Commissioner and fined $20,000 for registration and contractual offences.
Building and Energy
Media release
24 Feb 2016
Bindoon man Maxwell Raymond Healy, the sole director of Solar H C Pty Ltd trading as Affordable Home Comfort (in liquidation), has been successfully prosecuted by the Building Commissioner for contractual offences the company committed in contracting for and carrying out home building work at properties in Baldivis, St James, Sawyers Valley and Hamersley.
Building and Energy
Media release
01 Mar 2016
· Fees charged by settlement agents and land valuers in WA to be deregulated · Competition and market forces will keep costs reasonable for consumers · Codes of conduct changes will ensure fee transparency and certainty From February 3, 2016, fees charged by settlement agents and land valuers will no longer be capped by the State Government. Commerce Minister Michael Mischin said it was no longer...
Consumer Protection
Media release
25 Jan 2016
A Karratha real estate agency has been reprimanded and fined $5,000 by the State Administrative Tribunal (SAT) for overcharging clients for property inspection and management fees. Seaville Holdings Pty Ltd , trading as First National Real Estate Karratha , was found to have charged the owners of four properties more than what was contracted for property inspection fees between December 2011 and...
Consumer Protection
Media release
19 Jan 2016
A Mandurah real estate agency, its licensee and property manager have been reprimanded by the State Administrative Tribunal for initially failing to take proper preventative measures after being targeted in an attempted property fraud. Peel Realty Pty Ltd , trading as Raine and Horne Mandurah , its licensee Peter Ronald Vetten and property manager Galinda Hodge were reprimanded for failing to...
Consumer Protection
Media release
24 Dec 2015
A real estate agency and its Directors have provided an undertaking to Consumer Protection over rental income guarantees contained in the advertising of certain properties for sale in Newman. Macro Realty Pty Ltd , located in East Victoria Park, and Directors Desiree Veronica MacPherson and Renee June Smith have entered into an enforceable undertaking with the Department to remove the guarantees...
Consumer Protection
Media release
22 Dec 2015

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