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Important notice The Department of Mines, Industry Regulation and Safety (DMIRS) wishes to advise that BondsOnline services will be temporarily unavailable from Friday 20 May 2022 4:30PM AWST until Monday 23 May 2022 7:00AM AWST due to system maintenance and upgrade. We apologise for any...
Bonds
Important notice The Department of Mines, Industry Regulation and Safety (DMIRS) wishes to advise that BondsOnline services will be temporarily unavailable from Friday 20 May 2022 4:30PM AWST until Monday 23 May 2022 7:00AM AWST due to system maintenance and upgrade. We apologise for any...
Bonds
Important notice The Department of Mines, Industry Regulation and Safety (DMIRS) wishes to advise that BondsOnline services will be temporarily unavailable from Friday 20 May 2022 4:30PM AWST until Monday 23 May 2022 7:00AM AWST due to system maintenance and upgrade. We apologise for any...
Bonds
If the rent is overdue A landlord can have the tenancy terminated if the tenants present a bad cheque or fall behind with their rent and can’t make up the payment within an agreed time. It’s important to remember there are procedures which must be followed. Remember, landlords can’t just evict or...
Having problems with renting a home?
If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective...
Notices and condition reports
Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?
CPD Points The requirements of CPD are prescribed by legislation and all licensees and sales representatives must comply or face a penalty of up to $5000. How many CPD points must I accrue each year? In accordance with the Regulations, at least three mandatory and seven elective points must be...
Real estate agents and sales representatives
The CPD program is compulsory professional development training for the real estate and business broking industries in Western Australia. All real estate agents and business agents are required to participate in the program and acquire 10 CPD points each calendar year. All sales representatives,...
Real estate agents and sales representatives
Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry. The...
Real estate agents and sales representatives

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Publications

To close this window immediately press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au This form is for a long-stay tenant/s to give notice of...
Consumer Protection
Form – notification
14 Apr 2019
To close this window immediately press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Form 2 This form is for a tenant/s to give to a...
Consumer Protection
Form – notification
12 Dec 2019
To close this window immediately press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au This form will be provided to the lessor as evidence...
Consumer Protection
Form – notification
14 Apr 2019
28 March 2019 Licence renewal reminders – check your inbox not your post box The issue of courtesy renewal reminders for industry licences or registrations by the Commissioner for Consumer Protection...
Consumer Protection
Bulletin
28 Mar 2019
27 March 2019 Licence renewal reminders – check your inbox not your post box The issue of courtesy renewal reminders for industry licences and registrations by the Commissioner for Consumer...
Consumer Protection
Bulletin
20 Feb 2020
18 March 2019 New legislation came in November 2018 that agents will need to be aware of as it affects the responsibilities of sellers on whose behalf you may be acting. All electrical installations...
Consumer Protection
Bulletin
27 Mar 2019
18 March 2019 Family violence tenancy laws coming soon Family violence related changes to Western Australia’s tenancy laws will be implemented soon. Your Compulsory Professional Development training...
Consumer Protection
Bulletin
27 Mar 2019
5 March 2019 Reminder - 2018 audit report deadline approaching! All agents who hold a current triennial certificate and have held or received monies in trust during the 2018 calendar year must lodge...
Consumer Protection
Bulletin
07 Mar 2019
Section 87 of the Real Estate and Business Agents Act 1978 provides that if a trading body corporate or firm complies with the requirements of Part VI of the Act, then the directors/ partners and/or...
Consumer Protection
Information
26 Feb 2019
7 February 2019 Security bonds - did you know? A security bond is a payment made in advance by a tenant to cover any damages or outstanding bills that may arise during a tenancy. As such, bond monies...
Consumer Protection
Bulletin
12 Feb 2019

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Announcements

With Acting Commissioner for Consumer Protection David Hillyard Court case highlights landlord obligations A recent court case has highlighted the need for private landlords in WA, as well as real estate agents and property managers, to be aware of their obligations under tenancy laws and to comply with them. In the case, Bozena Sakowski was fined $7,200 by the Perth Magistrates Court after she...
Consumer Protection
Department News
05 Apr 2016
On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
Consumer Protection
Media release
28 Apr 2017
A woman who repeatedly broke WA tenancy laws when renting out a Bentley property has been fined $7,200 and ordered to pay court costs of $396. 56-year-old Bozena Sakowski pleaded guilty to 24 contraventions of the Residential Tenancies Act 1987 during a hearing at the Perth Magistrates Court on 15 March 2016. Eight convictions, with fines of $500 per charge, related to failure to lodge a security...
Consumer Protection
Media release
17 Mar 2016
The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building and Energy
Department News
07 Dec 2015
With Acting Consumer Protection Commissioner Gary Newcombe When you think of Consumer Protection you might associate the agency with helping people who have bought products or services, however tenancy is a big part of what we do. Recently, a landlord who spent tenants’ security bonds, harassed a tenant and took too much rent money up front, was fined $24,000 after we prosecuted him. 37-year-old...
Consumer Protection
Department News
09 Nov 2015
A landlord who spent tenants’ security bonds, harassed a tenant and took too much rent money up front, has been fined $24,000 after Consumer Protection prosecuted him for breaching tenancy laws. 37-year-old Carl Raymond Olsen of Meekatharra, who owned and leased out a property in High Wycombe during 2013 and 2014, failed to appear at the Midland Magistrates Court to face charges on 27 October...
Consumer Protection
Media release
29 Oct 2015
With Commissioner for Consumer Protection Anne Driscoll In July 2014 Consumer Protection saw a growth in mould issues, raised mostly by tenants but also by landlords and property managers in WA. The seasonal spike, also seen in 2013, can be attributed to cooler, wetter weather and means we’re expecting similar figures around now and in the months up to October. Mould is a fungus that thrives on...
Consumer Protection
Department News
11 Aug 2015
With Consumer Protection Commissioner Anne Driscoll Things to consider before making an offer on a property You might walk into a home and fall in love with it very quickly but it is important to do your own research and ask questions before making a written offer on a property. There is no mandatory cooling-off period for real estate contracts in Western Australia, so make sure you know what you...
Consumer Protection
Department News
13 Jul 2015
The Building Commission has released the Consultation Regulatory Impact Statement (CRIS) as the first part of the public comment phase of the statutory review of the Architects Act 2004 . The review addresses some broad policy issues concerning the need to register architects, the adoption of a national recognition model, whether to extend the registration of architects to other building design...
Building and Energy
Department News
27 Feb 2015
July 2020: Please note the iRentWA app is no longer supported. The Renting a home section of this website continues to be WA consumers’ go-to place for all renting information. Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them...
Consumer Protection
Media release
29 Jan 2015

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