Property industry

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Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry. The...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 (The REBA Act) and Residential Tenancies Act 1987 (the RTA Act) imposes serious obligations on the real estate industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice (also referred...
Real estate agents and sales representatives
The proactive compliance program assists agents in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice to agents. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits The visits are designed to...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 requires people wanting to work in Western Australia as a real estate and business sales representative to be registered. A sales representative must work under the supervision of a Western Australian licensed real estate and business agent ...
Real estate agents and sales representatives
To apply for a partnership or firm licence: all of the natural persons, if any, by whom the firm is constituted and all of the directors of, and all of the persons concerned in the management or control of, any body corporate by which the firm is constituted are persons of good character and repute...
Real estate agents and sales representatives
To apply for a body corporate real estate or business agent licence: all of the directors of the body corporate and all of the persons concerned in the management or conduct of the body corporate, must be persons of good character and repute and be persons who are fit to be directors of, or...
Real estate agents and sales representatives
To apply for an individual real estate agent or business agent licence, applicants must: be at least 18 years old; be a person of good character and repute and a fit and proper person to hold a licence (see below); have access to sufficient assets and financial resources enabling them to comply...
Real estate agents and sales representatives
Real estate and business agents licensing, registration and code of conduct In Western Australia, individuals , partnerships or companies wishing to operate as real estate or business agents are required, under the Real Estate and Business Agents Act 1978 (the Act), to be licensed and hold a...
Real estate agents and sales representatives
Property condition reports are an important element of any residential tenancy, as they outline the current condition of the property at the start and end of a tenancy. A property condition report can also assist in resolving disputes about damage. The mandatory Form 1 Property Condition Report...
Notices and condition reports
Residential rental (or lease) agreements are either periodic or fixed-term. All written tenancy agreements must be done using the Residential tenancy agreement (Form 1AA) . Whether the agreement is written or verbal, a tenant must also be given the ' Information for tenant ' sheet. If the agreement...
Beginning a tenancy

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Publications

The iRentWA flyer is a customisable flyer for real estate and rental agents to use to promote their business and Consumer Protection's smartphone app iRentWA to their clients. How to use the flyer...
Consumer Protection
Flyers
16 Jan 2019
Verse Property Group An East Victoria Park real estate agency has been fined $8,000 by the Perth Magistrates Court for the late lodgement of tenancy bonds to the Bond Administrator. Verse (Aust) Pty...
Consumer Protection
Bulletin
14 Mar 2018
08 March 2018 30 month ban for real estate sales rep over unfair and dishonest conduct (Olivia Murray) A real estate sales representative who purported to work for a Wanneroo real estate agency after...
Consumer Protection
Bulletin
09 Mar 2018
The BondsOnline eTransactions system will be temporarily unavailable to allow for system maintenance and enhancement.
Consumer Protection
Bulletin
23 Feb 2018
31 January 2018 Consumer Protection wants you to be aware that from 8 February 2018, when you submit a bond disposal, a new survey will appear in the eTransaction Number confirmation box that you...
Consumer Protection
Bulletin
31 Jan 2018
January 2018 Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of...
Consumer Protection
Bulletin
27 Feb 2018
January 2018 Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of...
Consumer Protection
Bulletin
23 Jan 2018
January 2018 Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of...
Consumer Protection
Bulletin
23 Jan 2018
15 January 2018 Trust account audit period has commenced All agents who hold a current triennial certificate and have held or received monies in trust during the 2017 calendar year, or part thereof,...
Consumer Protection
Bulletin
23 Jan 2018
8 January 2018 Kick start 2018 by getting your CPD points early! Compulsory Professional Development (CPD) is a legal requirement for all licensed settlement agents. Failure to complete your CPD...
Consumer Protection
Bulletin
23 Jan 2018

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Announcements

With Consumer Protection Commissioner Anne Driscoll Things to consider before making an offer on a property You might walk into a home and fall in love with it very quickly but it is important to do your own research and ask questions before making a written offer on a property. There is no mandatory cooling-off period for real estate contracts in Western Australia, so make sure you know what you...
Consumer Protection
Department News
13 Jul 2015
A Wanneroo real estate agency and its licensee have been reprimanded and fined a total of $3,000 by the State Administrative Tribunal (SAT) over errors in accounting for the agency’s trust account. Urban WA Real Estate Pty Ltd and licence holder Robyn Angela Horsman were fined $1,500 each on 10 April 2015 and were ordered to pay total costs of $750. Consumer Protection took disciplinary action...
Consumer Protection
Media release
01 May 2015
A property management company and its licensee have been fined a total of $4,000 by the State Administrative Tribunal over the misuse of the agency’s trust account. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 and licence holder Kim Edward Turner was fined $1,000 on 26 March 2015. Consumer Protection took disciplinary action after an audit...
Consumer Protection
Media release
21 Apr 2015
A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
The Perth Magistrates Court has given Westpoint Realty Pty Ltd (in liquidation) a $30,000 fine, its Director Norman Phillip Carey a $6,000 fine and ordered him to pay costs of $97,449 for making false or misleading representations to consumers. While handing down his decision on 12 March 2015, Magistrate Malone denied Mr Carey’s application for a spent conviction. Mr Carey was found guilty on 11...
Consumer Protection
Media release
13 Mar 2015
A Victoria Park real estate agent has been fined $3,500 and disqualified from holding a licence and triennial certificate for 18 months by the State Administrative Tribunal (on 11 March 2015) after making illegal withdrawals from the agency’s trust account. Tracey Leanne Wilson , a former Director and employee of a Victoria Park real estate agency, faced disciplinary action by Consumer Protection...
Consumer Protection
Media release
12 Mar 2015
A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla was fined a total of $3,200 and ordered to pay costs of $948 by the Perth Magistrates Court for carrying out the functions of a real estate sales representative without a certificate of registration. Magistrate...
Consumer Protection
Media release
03 Mar 2015
The Building Commission has released the Consultation Regulatory Impact Statement (CRIS) as the first part of the public comment phase of the statutory review of the Architects Act 2004 . The review addresses some broad policy issues concerning the need to register architects, the adoption of a national recognition model, whether to extend the registration of architects to other building design...
Building and Energy
Department News
27 Feb 2015
Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them essential information on tenancy laws and handy tools to help them manage their tenancy. Commissioner for Consumer Protection Anne Driscoll is confident the app will help...
Consumer Protection
Media release
29 Jan 2015

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