Property industry

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Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry. The...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 (The REBA Act) and Residential Tenancies Act 1987 (the RTA Act) imposes serious obligations on the real estate industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice (also referred...
Real estate agents and sales representatives
The proactive compliance program assists agents in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice to agents. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits The visits are designed to...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 requires people wanting to work in Western Australia as a real estate and business sales representative to be registered. A sales representative must work under the supervision of a Western Australian licensed real estate and business agent ...
Real estate agents and sales representatives
To apply for a partnership or firm licence: all of the natural persons, if any, by whom the firm is constituted and all of the directors of, and all of the persons concerned in the management or control of, any body corporate by which the firm is constituted are persons of good character and repute...
Real estate agents and sales representatives
To apply for a body corporate real estate or business agent licence: all of the directors of the body corporate and all of the persons concerned in the management or conduct of the body corporate, must be persons of good character and repute and be persons who are fit to be directors of, or...
Real estate agents and sales representatives
To apply for an individual real estate agent or business agent licence, applicants must: be at least 18 years old; be a person of good character and repute and a fit and proper person to hold a licence (see below); have access to sufficient assets and financial resources enabling them to comply...
Real estate agents and sales representatives
Real estate and business agents licensing, registration and code of conduct In Western Australia, individuals , partnerships or companies wishing to operate as real estate or business agents are required, under the Real Estate and Business Agents Act 1978 (the Act), to be licensed and hold a...
Real estate agents and sales representatives
Property condition reports are an important element of any residential tenancy, as they outline the current condition of the property at the start and end of a tenancy. A property condition report can also assist in resolving disputes about damage. The mandatory Form 1 Property Condition Report...
Notices and condition reports
Residential rental (or lease) agreements are either periodic or fixed-term. All written tenancy agreements must be done using the Residential tenancy agreement (Form 1AA) . Whether the agreement is written or verbal, a tenant must also be given the ' Information for tenant ' sheet. If the agreement...
Beginning a tenancy

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Publications

8 May 2018 WA landlords are still being duped into renting their properties to crime gangs who turn their investment homes into cannabis grow-houses, causing extensive damage to the property...
Consumer Protection
Bulletin
08 May 2018
Real Estate and Business Agents (General) Regulations 1979 Schedule 1A - Professional development subjects [r. 4AB] [Heading inserted in Gazette 28 Dec 2007 p. 6407.] Agency agreements Auctions...
Consumer Protection
Information
01 May 2018
REAL ESTATE AND BUSINESS AGENTS Part VI Real Estate and Business Agents Act 1978 NOTIFICATION OF CLOSED / AMENDED TRUST ACCOUNT Agents should advise the Commissioner for Consumer Protection as soon...
Consumer Protection
Form – notification
10 Oct 2019
Notification of opening a trust account - Real estate REAL ESTATE AND BUSINESS AGENTS Part VI Real Estate and Business Agents Act 1978 NOTIFICATION OF OPENING A TRUST ACCOUNT Agents should advise the...
Consumer Protection
Form – notification
16 Oct 2019
Real Estate and Business Agents Act 1978 69. Trust accounts, records of and accounting for When an agent receives money for or on behalf of any other person, the agent shall — unless the money is...
Consumer Protection
Information
01 May 2018
Property settlement fact sheet
Consumer Protection
Fact sheet
18 Apr 2018
Department of Housing tenants
Consumer Protection
Information
18 Apr 2018
Minimum levels of security - residential tenancy laws
Consumer Protection
Guidance note
06 Apr 2020
Verse Property Group An East Victoria Park real estate agency has been fined $8,000 by the Perth Magistrates Court for the late lodgement of tenancy bonds to the Bond Administrator. Verse (Aust) Pty...
Consumer Protection
Bulletin
14 Mar 2018
08 March 2018 30 month ban for real estate sales rep over unfair and dishonest conduct (Olivia Murray) A real estate sales representative who purported to work for a Wanneroo real estate agency after...
Consumer Protection
Bulletin
09 Mar 2018

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Announcements

With Commissioner for Consumer Protection Anne Driscoll In July 2014 Consumer Protection saw a growth in mould issues, raised mostly by tenants but also by landlords and property managers in WA. The seasonal spike, also seen in 2013, can be attributed to cooler, wetter weather and means we’re expecting similar figures around now and in the months up to October. Mould is a fungus that thrives on...
Consumer Protection
Department News
11 Aug 2015
With Consumer Protection Commissioner Anne Driscoll Things to consider before making an offer on a property You might walk into a home and fall in love with it very quickly but it is important to do your own research and ask questions before making a written offer on a property. There is no mandatory cooling-off period for real estate contracts in Western Australia, so make sure you know what you...
Consumer Protection
Department News
13 Jul 2015
A Wanneroo real estate agency and its licensee have been reprimanded and fined a total of $3,000 by the State Administrative Tribunal (SAT) over errors in accounting for the agency’s trust account. Urban WA Real Estate Pty Ltd and licence holder Robyn Angela Horsman were fined $1,500 each on 10 April 2015 and were ordered to pay total costs of $750. Consumer Protection took disciplinary action...
Consumer Protection
Media release
01 May 2015
A property management company and its licensee have been fined a total of $4,000 by the State Administrative Tribunal over the misuse of the agency’s trust account. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 and licence holder Kim Edward Turner was fined $1,000 on 26 March 2015. Consumer Protection took disciplinary action after an audit...
Consumer Protection
Media release
21 Apr 2015
A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
The Perth Magistrates Court has given Westpoint Realty Pty Ltd (in liquidation) a $30,000 fine, its Director Norman Phillip Carey a $6,000 fine and ordered him to pay costs of $97,449 for making false or misleading representations to consumers. While handing down his decision on 12 March 2015, Magistrate Malone denied Mr Carey’s application for a spent conviction. Mr Carey was found guilty on 11...
Consumer Protection
Media release
13 Mar 2015
A Victoria Park real estate agent has been fined $3,500 and disqualified from holding a licence and triennial certificate for 18 months by the State Administrative Tribunal (on 11 March 2015) after making illegal withdrawals from the agency’s trust account. Tracey Leanne Wilson , a former Director and employee of a Victoria Park real estate agency, faced disciplinary action by Consumer Protection...
Consumer Protection
Media release
12 Mar 2015
A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla was fined a total of $3,200 and ordered to pay costs of $948 by the Perth Magistrates Court for carrying out the functions of a real estate sales representative without a certificate of registration. Magistrate...
Consumer Protection
Media release
03 Mar 2015
The Building Commission has released the Consultation Regulatory Impact Statement (CRIS) as the first part of the public comment phase of the statutory review of the Architects Act 2004 . The review addresses some broad policy issues concerning the need to register architects, the adoption of a national recognition model, whether to extend the registration of architects to other building design...
Building and Energy
Department News
27 Feb 2015

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