Property industry

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Lightning

In Western Australia workers have been killed by lightning, the most recent in 2014 when a backpacker working on a farm at Bruce Rock died after she was struck by lightning. Workers are most at risk working out in the open, on the sea or other waterways or sheltering under trees or other structures...
Environmental factors
14 Dec 2016

Boarders and lodgers review 2017

Consumer Protection sought community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Status: CLOSED , Friday 30 June 2017 Background Boarders and lodgers are currently not covered by the Residential Tenancies Act , although boarding premises...
Consultations
15 Sep 2016

Settlement agent licence fee refunds

Refunds will be considered with reference to the particular circumstances, and the requirements of the Settlement Agents Act 1981 (“the SA Act”) and associated Regulations. Settlement Agent Licence applications and triennial certificate renewal applications Licence and triennial certificate fee...
Settlement agents and conveyancers
12 Jul 2016

Drainage plumbing diagrams

Go to the 'Search for a drainage plumbing diagram' website Click here for the search Drainage plumbing diagrams are regularly used by homeowners, licensed plumbing contractors and others to determine the layout of drainage plumbing on a property. Knowing the layout of drainage plumbing can assist...
Certificates and diagrams
21 Jun 2016

Real Estate and Business Agents and Sales Representatives Code of Conduct consultation 2016

Consumer Protection is seeking industry views on the final draft of the new Real Estate and Business Agents and Sales Representatives Code of Conduct 2016. Status: CLOSED, Monday 30 May 2016 Background The new code, will replace the existing Code of Conduct for Agents and Sales Representatives 2011...
Consultations
26 Apr 2016

Land Valuers Code of Conduct 2016

Consumer Protection are seeking industry views on the final draft of the new Land Valuers Code of Conduct 2016. Status: CLOSED Friday 20 May 2016 Background The new code, will replace the existing Land Valuers Code of Conduct 2011 , (the 2011 Code) and implements feedback previously received from...
Consultations
19 Apr 2016

Settlement Agents Code of Conduct consultation 2016

Consumer Protection is seeking industry views on the final draft of the new Settlement Agents Code of Conduct 2016. Status : CLOSED Friday 20 May 2016 Background The new code, will replace the existing Settlement Agents’ Code of Conduct 1982 ( the 1982 Code) and implements feedback previously...
Consultations
19 Apr 2016

New directors and partners - real estate

All licensees must provide written notification, within one month, when there is a change to the: directors of a body corporate; partners of a firm, including directors if a partner is a body corporate; or person in bona fide control. N ewly appointed directors must provide the following: Two...
Real estate agents and sales representatives
24 Sep 2015

Keeping safe at home

WATCH
Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety
09 Jul 2015

Balconies and decks

READ
When looking at a property with an existing balcony or deck, deterioration or substandard work may not be easily spotted. If you rent or about to buy a property, be aware the property owners may not even know how or when it was constructed. Unsafe balconies and decks are a hazard and can place...
Home safety
09 Jul 2015

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Publications

Abandoned goods checklist for landlords or park operators

READ
Use this checklist to help ensure you meet your obligations when you dispose of belongings the tenant(s) has left behind at the end of a residential tenancy or a residential parks long-stay tenancy...
Consumer Protection
Checklist
10 Aug 2022

Information sheet - Reasonably practicable

READWATCH
A person conducting a business or undertaking (PCBU) must do what is ‘reasonably practicable’ to keep workers and other people at the workplace healthy and safe. PCBUs must eliminate risks to health...
WorkSafe
Information
05 Aug 2022

How to increase the bond after a rent increase - Real estate industry bulletin 255

20 July 2022 How to increase the bond after a rent increase While you can ask tenants to ‘top-up’ their security bond following a rent increase, it’s important to know what is legally allowed. There...
Consumer Protection
Bulletin
20 Jul 2022

Don't let bond top-ups get you down - Tenants bulletin issue 36

20 July 2022 Don't let bond top-ups get you down Following an increase in rent, it is common for the landlord or agent to ask you to pay money to increase the security bond. Sometimes this is called...
Consumer Protection
Bulletin
20 Jul 2022

How to increase the bond after a rent increase - Landlords bulletin issue 62

20 July 2022 How to increase the bond after a rent increase While you can ask tenants to ‘top-up’ their security bond following a rent increase, it’s important to know what is legally allowed. There...
Consumer Protection
Bulletin
20 Jul 2022

Code of practice - Construction work

READ
This Code applies to all workplaces covered by the WHS Act where construction work is carried out and where construction work products and equipment are used and stored.
WorkSafe
Code of practice
06 Jul 2023

Report an incident to WorkSafe - Poster

READ
Report an incident to WorkSafe posters are a quick reference guide to reporting a death, serious injury or illness, or life-threatening dangerous incident.
WorkSafe
Poster
02 Mar 2023

How does COVID-19 affect access to a tenanted property? - Landlords bulletin issue 61

Please note this content was correct at the time of issue. As COVID-19 restrictions may change, please visit WA.gov.au to find the latest COVID-19 information. 28 June 2022 How does COVID-19 affect...
Consumer Protection
Bulletin
29 Jun 2022

How does COVID-19 affect access to a tenanted property? - Tenants bulletin issue 35

Please note this content was correct at the time of issue. As COVID-19 restrictions may change, please visit WA.gov.au to find the latest COVID-19 information. 28 June 2022 How does COVID-19 affect...
Consumer Protection
Bulletin
29 Jun 2022

Real estate settlement agent licensed activities

The below information provides a description of activities which a Western Australia (WA) licensed real estate settlement agent is permitted to perform. If you are a WA licensee visiting another...
Consumer Protection
Information
31 Aug 2022

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Announcements

$6 million grant bonanza for first home buyers in WA

More than 3,000 Western Australians secure home buyers grant in 2020-21 Near record $6 million paid out to help people buy their first home Funds come from interest earned from the trust accounts of real estate agents A near record $6 million in Home Buyers Assistance Account (HBAA) grants were paid to first home buyers last financial year, helping more than 3,000 Western Australians to buy their...
Consumer Protection
Media release
04 Aug 2021

Appliance safety in the spotlight as gas campaign heats up

Building and Energy campaign targets carbon monoxide hazards in the home Gas heaters should be regularly serviced by a licensed gas fitter Ensure adequate ventilation and awareness of carbon monoxide symptoms A new campaign is urging Western Australians to stay safe and warm this winter by having their gas heaters serviced and being aware of carbon monoxide risks. The campaign, by the State’s gas...
Building and Energy
Media release
22 Jul 2021

Rent relief grant scheme extended to help struggling tenants

Rent support or rent arrears grants on offer Scheme which has already supported thousands of tenants extended until December 31, 2021 Previous applicants can apply again The McGowan Government has extended the Residential Rent Relief Grant Scheme (RRRGS) to continue to assist tenants facing financial hardship due to COVID-19 to pay their rent. Applications for the existing scheme, which has so...
Consumer Protection
Media release
25 Jun 2021

Fines for forgetting to disclose material fact prior to home sale (Natalie Snooks / Optimus Real Estate)

Encroachment of a garage into neighbouring property not disclosed before sale Agent told about the issue during appraisal but forgot about it Warning to agents to improve efforts to discover and disclose facts Failing to disclose an encroachment issue prior to the sale of a Nedlands home has resulted in a real estate agency and its former Director being fined a total of $13,000 by the State...
Consumer Protection
Media release
14 Jun 2021

Fines for failing to discover sewer lines during land sale (Richard Saviel / Professionals Michael Johnson & Co)

Sales rep failed to carry out checks that would have revealed sewer lines Land buyer forced to modify their building plans as a result of the late discovery Employer failed to be more thorough in their review of the matter A real estate sales representative and the Mt Lawley agency he works for have been fined a total of $9,000 by the State Administrative Tribunal for failing to uncover the...
Consumer Protection
Media release
21 May 2021

One year ban for sales rep over dishonest involvement in land deal (Benjamin Widdowson)

Sales rep failed to act honestly and fairly in land sale at Henderson Benjamin Widdowson breached the real estate industry Code of Conduct Financial interest in the sale not disclosed to all parties A Perth real estate sales representative has been reprimanded and disqualified from holding a registration for 12 months by the State Administrative Tribunal (SAT) for his dishonest involvement during...
Consumer Protection
Media release
09 Apr 2021

Scammers take advantage of tenants desperate to find a rental home

Tenants looking for rentals have lost thousands after responding to fake ads Recent victims are mothers who are now homeless and out of pocket People looking for rentals are urged to inspect the property before paying Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection...
Consumer Protection
Media release
09 Apr 2021

Tenants urged to seek advice and report unlawful evictions

Landlords and tenants encouraged to act and negotiate in good faith Tenancies must be terminated lawfully Tenants urged to report unlawful evictions Tenants and landlords are encouraged to contact Consumer Protection for advice about rental rights and responsibilities, particularly in relation to termination notices and evictions. After COVID-19 emergency rental laws ended 28 March 2021 and with...
Consumer Protection
Media release
29 Mar 2021

Scammers steal $375,000 intended for 102 year old’s aged care costs

Scammers intercept email communications between family and aged care home Grand-daughter organising the transfer gets fake email with different bank details Consumer advice: be suspicious of emails notifying bank account change Scammers have stolen about $375,000 intended to fund the aged care costs of a 102 year old woman, the money being the proceeds from the sale of her Ferndale home. The...
Consumer Protection
Media release
17 Mar 2021

Applications open for new rent relief grants

Applications are open for grants helping WA tenants and landlords Up to $2,000 paid to landlords for future rent support Grants assist tenants struggling financially Applications are open under the Residential Rent Relief Grant Scheme to help tenants who are struggling financially meet rent payments. Renters who are facing a significant rent increase they are unable to afford can apply. However,...
Consumer Protection
Media release
02 Mar 2021

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