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Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Non-English speaking consumers
Land valuers set their own fees however a written disclosure of all fees for service must be disclosed to the client prior to entering into any agreement. Land valuers must not receive a fee above the disclosed amount unless there is a significant change in the scope of the work. As with any other...
Land valuers
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
Consumer Protection regularly produces and updates publications about property industry laws and licensing. The below links will provide you with land valuer specific information. Bulletins Land valuers bulletins Forms Application for a land valuer's licence Land valuers licence renewal application...
Land valuers
A buyer’s agent provides a service directly to consumers looking to buy real estate. Buyer’s agents offer a number of different services, ranging from researching a single property to undertaking a complete search of available property, even evaluating and then negotiating the purchase of property...
Buying a property
As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Section 76 of the Retirement Villages Act 1992 (the Act) prohibits certain persons from being the administering body or being concerned, directly or indirectly, in the administration of a retirement village unless the person holds an exemption certificate granted by the Commissioner. The purpose of...
Managing a retirement village
It is very important to read the building contract thoroughly and get legal advice from your lawyer if you are unsure. The building contract is a complex document and is generally made up of: the building contract, including a Schedule of Particulars, Addenda or Appendix; drawings; and...
Building or renovating a property
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources

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Publications

Letter from Minister John Quigley to Mr Neville Pozzi, Chief Executive Officer of the Real Estate Institute of Western Australia (REIWA) on 6 October 2020.
Consumer Protection
Information
07 Oct 2020
16 September 2020 Spontaneous ceiling collapse Imagine the tenant of a rental property you manage is eating dinner or watching television and suddenly the ceiling caves in. This may sound far-fetched...
Consumer Protection
Bulletin
16 Sep 2020
11 September 2020 Tyre dumping scam warning Perth landlords have been left with disposal bills of up to $100,000 from illegally dumped tyres, prompting a reminder about carrying out regular property...
Consumer Protection
Bulletin
11 Sep 2020
9 September 2020 Protect your business and clients from scammers Payment diversion fraud scams cost businesses nationwide a staggering $132 million last year, according to the Australian Competition...
Consumer Protection
Bulletin
09 Sep 2020
9 September 2020 Protect your business and clients from scammers Payment diversion fraud scams cost businesses nationwide a staggering $132 million last year, according to the Australian Competition...
Consumer Protection
Bulletin
09 Sep 2020
4 September 2020 Get your property condition reports correct Property condition reports (PCRs) are important for any residential tenancy. They describe the condition of the property. A lessor needs...
Consumer Protection
Bulletin
04 Sep 2020
In early March 2020, a demolition team was taking down a large industrial unit. The team had removed fire suppression pipework from the roof and collected portable fire extinguishers from around the...
WorkSafe
Alert
06 Aug 2020
5 August 2020 What is the solution when the gas supply has been locked or removed at the start of a tenancy? Suppliers and retailers – what is the difference? First it’s important to note, retailers...
Consumer Protection
Bulletin
05 Aug 2020
13 July 2020 It’s important to know the difference between a section 14 (rent default) notice and a section 19 (remedial) notice. A section 14 (rent default) notice is issued when a tenant is not...
Consumer Protection
Bulletin
13 Jul 2020

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Announcements

A Queensland-based property management company was fined $80,000 by the Mandurah Magistrates Court on 11 February 2020 for failing to lodge tenancy bonds on time and for keeping records that contained false dates. Asset Realty Pty Ltd , which has a registered place of business in Welshpool, had accepted bonds from eight tenants, mostly in the Mandurah area, but had failed to lodge them with the...
Consumer Protection
Media release
17 Feb 2020
A woman who falsely claimed to have a real estate sales representative registration while carrying out the functions of a property manager was convicted, fined $2,000 and ordered to pay costs of $349.50 by the Perth Magistrates Court on 24 January 2020. Jane Nicole Ford of East Victoria Park began working for a Willetton property management company as an administration assistant in February 2015...
Consumer Protection
Media release
30 Jan 2020
Laws that cover renting of homes in Western Australia are being fully reviewed for the first time in more than a decade and Consumer Protection wants to hear from tenants, landlords and professionals who manage rental properties. Commissioner for Consumer Protection David Hillyard said a lot has changed since the last full review of the Residential Tenancies Act 1987 and he is encouraging the...
Consumer Protection
Media release
23 Dec 2019
With Commissioner for Consumer Protection David Hillyard Imagine waiting four years for money owed to you after leaving a retirement village. In extreme cases it’s the shocking reality for former retirement village residents who are left in serious financial hardship and distress and unable to pay for alternative accommodation. We know seniors in this position may have urgent needs to move into...
Consumer Protection
Media release
18 Dec 2019
A real estate sales representative who failed to complete Compulsory Professional Development (CPD) training as required by a special condition on his certificate of registration has been reprimanded and fined $1,000 by the State Administrative Tribunal. Consumer Protection began disciplinary action against Charles James Clarke , who works for a Cottesloe real estate agency, when he failed to...
Consumer Protection
Media release
13 Dec 2019
With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can easily be repaired, is a small price to pay for ensuring the safety of children living in a rental home. Since 2001, on average, one child a year has died in Australia from toppling furniture with many more suffering serious injuries. I’m really...
Consumer Protection
Media release
11 Dec 2019
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saj_resized2.jpg, by sroberts
Message from Building and Energy A/Executive Director, Saj Abdoolakhan *Please note that due to the current Covid-19 pandemic the date for responding to the CRIS has been extended to 30 June 2020 Building and Energy is inviting Western Australians to share their views on ways to improve the efficiency and effectiveness of the commercial building approval...
Building and Energy
Department News
11 Dec 2019
The landlord of a Darch rental property has been fined $4,000 by the Joondalup Magistrates Court for failing to lodge a bond with the Bond Administrator and was ordered to pay back the $1,400 bond to his tenant. Ive Cvitan of Darch entered into a rental agreement with the tenant in May 2017 when the $1,400 bond was paid and a receipt was issued, however Mr Cvitan did not provide the tenant with...
Consumer Protection
Media release
10 Dec 2019
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019
New laws supporting children’s safety have come into force for tenants who are now allowed to fix furniture to the walls of their rental home and the landlord can only object in limited circumstances. Changes to the Residential Tenancies Act aim to prevent injuries and deaths caused by furniture and electronic equipment such as TVs falling on top of young children. On average since 2001, one...
Consumer Protection
Media release
02 Dec 2019

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