Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- DMIRS COVID-19 coronavirus
  Information for employers and employees
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, COVID-19, and how to contact Wageline and stay informed.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Who is in the WA state system, key features of the state system, recent inquiries, reviews, and committees.
- Changes to state employment laws
  Information on 2022 changes to state employment laws in Western Australia.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Tool box
  Events, statistics and educational resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical occupational safety and health law
  Safety and health legislation prior to 2022.
- Historical mines and petroleum guidance
  Safety and health guidance under the legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Property industry

Topics

Bond replacement products

Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia. How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...

Bonds

25 Sep 2018

Bonds Details of management of personal information

This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...

Bonds

27 Aug 2018

Real estate consumer publications

Information for real estate consumers Consumer Protection have developed a number of publications to assist consumers with real estate transactions. Home buyers Home Buyers Survival Guide Sale by offer and acceptance Buying vacant land Buying land or property off-the-plan Timber pest inspections...

Buying a property

10 Aug 2018

Abandoned goods at a rental property or park home

The below information will assist if a landlord or park operator cannot contact the tenant, or the tenant has not provided instruction for the abandoned goods. Need to dispose of a previous tenant's belongings? Follow the information below and use this checklist to help you dispose of belongings a...

When a tenancy ends

31 Jul 2018

Safe Tenancy WA

WATCH

Family and domestic violence and tenancy laws Quick close this page To close this window immediately, click on the orange exit button (right on a desktop computer or bottom for a mobile device) or press Ctrl +W if you are using a keyboard. For information about how to browse incognito, erase your...

Having problems with renting a home?

03 May 2018

Illegal drug activity in homes

Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate agents alike due to potential health and safety risks to occupants. Of primary concern are houses — mostly rental properties — that have been used to manufacture, grow or smoke illegal...

Having problems with renting a home?

12 Sep 2017

Commissioner for Consumer Protection

WATCH

Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...

About us

29 Mar 2017

Lightning

In Western Australia workers have been killed by lightning, the most recent in 2014 when a backpacker working on a farm at Bruce Rock died after she was struck by lightning. Workers are most at risk working out in the open, on the sea or other waterways or sheltering under trees or other structures...

Environmental factors

14 Dec 2016

Boarders and lodgers review 2017

Consumer Protection sought community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Status: CLOSED , Friday 30 June 2017 Background Boarders and lodgers are currently not covered by the Residential Tenancies Act , although boarding premises...

Consultations

15 Sep 2016

Settlement agent licence fee refunds

Refunds will be considered with reference to the particular circumstances, and the requirements of the Settlement Agents Act 1981 (“the SA Act”) and associated Regulations. Settlement Agent Licence applications and triennial certificate renewal applications Licence and triennial certificate fee...

Settlement agents and conveyancers

12 Jul 2016

Publications

Guide - A death in the workplace: Information for families

READ

This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...

WorkSafe

Guide / handbook

30 Mar 2022

Reminder: 2021 audit report due 31 March - Real estate industry bulletin 252

8 March 2022 The deadline for completing and delivering the audit reports for the year ending 31 December 2021 is fast approaching. Agents and auditors have until 31 March 2022 to submit their audits...

Consumer Protection

Bulletin

08 Mar 2022

Managing COVID-19 risks in the workplace

READ

Employers (or persons conducting a business or undertaking) have a duty under OSH or WHS legislation to eliminate, or if that is not reasonable practicable, minimise the risks of COVID-19 at the...

WorkSafe

Information

18 Feb 2022

Accessing a rental property during a tenancy - Real estate industry bulletin 251

3 December 2021 Accessing a rental property during a tenancy Consumer Protection is aware of some recent cases where landlords and property managers have incorrectly tried to access a tenanted...

Consumer Protection

Bulletin

03 Dec 2021

Accessing a rental property during a tenancy - Landlords bulletin 59

3 December 2021 Accessing a rental property during a tenancy Consumer Protection is aware of some recent cases where landlords and property managers have incorrectly tried to access a tenanted...

Consumer Protection

Bulletin

03 Dec 2021

Accessing a rental property during a tenancy - Tenants bulletin 33

3 December 2021 Accessing a rental property during a tenancy Consumer Protection is aware of some recent cases where landlords and property managers have incorrectly tried to access a tenanted...

Consumer Protection

Bulletin

29 Jun 2022

Increasing the rent during a tenancy and time to replace smoke alarms - Landlords bulletin 58

24 November 2021 Increasing the rent during a tenancy and time to replace smoke alarms In this bulletin: Increasing the rent during a tenancy Is it your smoke alarm’s 10-year anniversary? Increasing...

Consumer Protection

Bulletin

25 Nov 2021

Increasing the rent during a tenancy and time to replace smoke alarms - Tenants bulletin 32

Consumer Protection

Bulletin

25 Nov 2021

Increasing the rent during a tenancy and time to replace alarms - Real estate industry bulletin 250

25 November 2021 Increasing the rent during a tenancy and time to replace smoke alarms In this bulletin: Increasing the rent during a tenancy Is it your smoke alarm's 10-year anniversary? Increasing...

Consumer Protection

Bulletin

25 Nov 2021

Information sheet - Family and domestic violence at the workplace

READ

Employers have a duty of care under occupational safety and health laws (OSH) to ensure workers are not exposed to hazards in the workplace, as far as practicable. The workplace can be defined...

As part of a new service delivery model announced by Building and Energy, most WA home owners who lodge a complaint against a building service provider will no longer have to provide an independent inspection report to prove the defects. WA’s current building complaints process usually requires home owners to arrange and pay for an independent building inspection report, costing up to $4,000,...

Building and Energy

Media release

25 Jun 2020

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