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Some laws set out considerations for regional areas, in particular areas above or below the 26th parallel, for example retail trading hours and residential tenancies. This map shows the location of the 26th parallel in Western Australia which is located at Shark Bay on the coast. Map indicating the...
Online resources
The fees listed below were correct as at 1 July 2019. Fees are subject to annual review and may change without notice. Land valuers Forms Land valuers forms and publications Fees Please note that fees are non-refundable Land valuers Description Fee Licence fee $829.75 Renewal fee $813.50 Late fee...
Property licence fees and forms
If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the premises. The order can be enforced with a warrant authorising a bailiff to evict them. If the Magistrates Court makes an order that the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property
Off-the-plan sales contracts are agreements where a developer promises to deliver a parcel of land, a house and land package or a strata property to a buyer at an agreed price at a future date, subject to the developer obtaining all necessary approvals in respect of the development from the...
Buying a property
Selling through an agent Real estate agents contracted by the seller must act on behalf of the seller but are obliged to act responsibly and ethically to the buyer as well. Anyone in the business of buying, selling or leasing property on behalf of another person must either: hold a real estate...
Selling a property
You can sell your own property yourself or contact a qualified agent to handle the sale for you. If you choose to use an agent they will recommend a method of sale based on the: type and location of your property market conditions your timeframe and personal preference The agent should support...
Selling a property
The Australian Consumer Law (ACL) requires a tradesperson and/or builder to meet certain obligations when they do building work: Service guarantee Product guarantee Businesses are obligated to meet all ACL consumer guarantees by law and they cannot be signed away. If you are having troubles with a...
Building or renovating a property
Before engaging someone to do the work: ask for a written quote contact your local council to find out whether any permits are required ask to see a certificate of currency for public liability insurance – this insurance will protect you or third parties against any damage the tradesperson may...
Building or renovating a property
Ask your family or friends to recommend an architect, builder or tradesperson they have recently used. Shop around and get recommendations. If you are using an architect, ask them to recommend two or three building practitioners who have worked for other clients, as a starting point. You should...
Building or renovating a property

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Publications

8 October 2019 Requirements for a Park Liaison Committee The Residential Parks (Long stay Tenants) Act 2006 (Parks Act) provides that park operators have a responsibility to take all reasonable steps...
Consumer Protection
Bulletin
09 Oct 2019
07 October 2019 BondsOnline has been improved Notice anything different in BondsOnline this week? A major update has been deployed with some important changes. Agent-to-agent bond transfers We’re...
Consumer Protection
Bulletin
09 Oct 2019
Commonly reported trust account audit qualifications for settlement agents and how to deal with them The following list of questions are commonly reported and should be used as a guide. 1. Monthly...
Consumer Protection
Fact sheet
27 Sep 2019
26 September 2019 Maintaining trust account security Consumer Protection recently learned of a trust account scam attempt made via payment from the trust account to a credit card. Fortunately the...
Consumer Protection
Bulletin
27 Sep 2019
26 September 2019 Maintaining trust account security Consumer Protection recently learned of a trust account scam attempt made via payment from the trust account to a credit card. Fortunately the...
Consumer Protection
Bulletin
27 Sep 2019
The Regional Services Review - Consultation Paper is now available for all stakeholders to have their say.
Corporate
Consultations / public comment
16 Sep 2019
12 September 2019 Trust account management reminders This year there have been a number of prosecutions in the real estate industry resulting in significant fines due to the mismanagement of trust...
Consumer Protection
Bulletin
12 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
17 Sep 2019
26 August 2019 This year there have been a number prosecutions in the property industry resulting in significant fines due to the mismanagement of trust accounts. While real estate agents were the...
Consumer Protection
Bulletin
26 Aug 2019
Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...
WorkSafe
Information
14 Jan 2020

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Announcements

Consumer Protection is urging tenants and landlords in WA to check for unclaimed bond money amounting to a total of almost $1.5 million. The bond money relates to 4,887 tenancies that came to an end between January 2007 and December 2010. The bonds were not paid out for a variety of reasons: Disposal forms submitted were missing signatures; Monies left in dispute of whom it is to be paid to;...
Consumer Protection
Media release
13 Dec 2018
As of 1 January 2019, c ourtesy renewal reminder notices for licences, permits and registrations will only be sent electronically. The changes will apply to the following licensing authorities: Building Services Board Plumbers Licensing Board Director of Energy Safety For information on the renewal process and details on how to update your contact details, visit our Renewal reminder notices...
Building and Energy
Department News
05 Dec 2018
A Noranda real estate agent has been fined $800 and ordered to pay costs of $900 by the Perth Magistrates Court for making unauthorised withdrawals from the agency’s trust account and failing to have the account audited. The agent, who was granted a spent conviction order, made two unauthorised withdrawals from the trust account – $450 in October 2016 and $1,350 in November 2016 – to pay a...
Consumer Protection
Media release
25 Oct 2018
The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Corporate
Department News
25 Oct 2018
A Shenton Park property manager has been reprimanded and fined $13,000 by the State Administrative Tribunal for making unauthorised withdrawals from a real estate agency’s trust account. Rhonda Denise Reid , who was a Director of the Nedlands agency, also failed to act fairly and honestly by making 13 unauthorised withdrawals totalling $36,290 between May 2014 and June 2016 without the knowledge...
Consumer Protection
Media release
16 Oct 2018
Tenants will be allowed to affix furniture to walls, preventing them from toppling over New laws introduced following the tragic death of Reef Kite The McGowan Government will introduce the Consumer Protection Legislation Amendment Bill 2018 to State Parliament this week, which will provide better protections to residential tenants and their children. Amendments to the Residential Tenancies Act...
Consumer Protection
Media release
07 Oct 2018
A Morley real estate agency has been fined a total of $5,000 by the Perth Magistrates Court for lodging three tenancy bonds outside the required timeframe. Vision Equity Pty Ltd ACN 101 207 229 , trading as Xceed Real Estate Management , was also ordered to pay costs of $912 after pleading guilty on 31 August 2018. In May, June and July 2017, the agency lodged the three bond payments with the...
Consumer Protection
Media release
05 Sep 2018
Clients of a Perth real estate agency which has now closed had more than $220,000 of their money taken from the agent’s trust account resulting in the company being fined $7,500 by the Perth Magistrates Court and ordered to pay costs of $1,237.50. Austpride Pty Ltd (in liquidation) , formerly trading as Real Estate Masters of Cannington, was convicted on 24 August 2018 of 12 charges related to...
Consumer Protection
Media release
29 Aug 2018
A Broome real estate agent was fined $6,000 by the State Administrative Tribunal (SAT) on 10 August 2018 for failing to properly supervise an employee who had made an unauthorised withdrawal from the agency’s trust account. Anthony J Hutchinson Pty Ltd , trading as Hutchinson Real Estate , was also required to pay $500 in costs after admitting that he failed to exercise due skill, care and...
Consumer Protection
Media release
23 Aug 2018
Making payments online is now a routine part of life for many consumers but we all need to stay vigilant both at home and in the workplace where interception scams continue to be an issue. Many of us are already aware that we should take precautions when paying online for goods but consumers may not realise that payment scams can target anyone exchanging money, including business and property...
Consumer Protection
Media release
07 Aug 2018

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