Retirement village owner / operator

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Modernisation of Work Health and Safety Laws - Frequently Asked Questions (FAQ)

Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Work health and safety legislation reform
18 Dec 2020

COVID-19 (Coronavirus) Industry specific information

The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
COVID 19 - Coronavirus
09 Apr 2020

COVID-19 (Coronavirus) - looking after your mental health

The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
08 Apr 2020

What to do if a worker has COVID-19

WATCH
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/publications\/what-do-if-worker-has-covid-19...
COVID 19 - Coronavirus
07 Apr 2020

Vaping - Frequently asked questions

This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
14 Feb 2020

Submissions - Work Health and Safety Regulations

The three-month public consultation period for developing recommendations for the adoption of the model Work Health and Safety (WHS) regulations in Western Australia ended on 26 November 2019. A total of 68 submissions provided a range of views on WHS topics. The Work Health and Safety Bill 2019...
Work health and safety legislation reform
14 Aug 2019

Retirement village law reforms 2019 - 2020

Status: CRIS 4 closing Wednesday 21 July 2021. Background for CRIS 4 This Consultation Regulatory Impact Statement 4 (CRIS 4) is the last in a series of four consultation papers first released in August 2019 and finishing with this final paper in June 2021. Together these CRISs are an important...
Consultations
19 Jun 2019

LP Gas cylinder safety in bush fire prone areas

LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
24 Oct 2018

Publications - retirement villages

Consumer Protection regularly produces and updates publications about real estate laws and licensing. The below links will provide you with real estate specific information. Publications Seniors Guide- So you're thinking about moving into a retirement village Guidelines for retirement village...
Managing a retirement village
14 Jun 2018

Commissioner for Consumer Protection

WATCH
Gary Newcombe May 2021 - Current Gary Newcombe became Commissioner for Consumer Protection and Executive Director for Consumer Protection on Monday 24th May 2021. Gary has 40 years' experience in the Commonwealth and State public sectors and the Western Australian Parliament, primarily in the areas...
About us
29 Mar 2017

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Publications

Have your say on retirement village law reforms - Retirement villages bulletin 14

11 June 2021 Have your say on retirement village law reforms Consumer Protection has released the Consultation Regulatory Impact Statement 4 (CRIS 4) outlining proposed retirement village law reforms...
Consumer Protection
Bulletin
16 Jun 2021

Proposed reforms to retirement villages legislation in WA - Consultation Regulatory Impact Statement 4 - Managing changes to a retirement village

READ
Consultation Regulatory Impact Statement 4 (CRIS 4) is the final in a series of four consultation papers on implementing the recommendations made in the Statutory Review of Retirement Villages...
Consumer Protection
Consultations / public comment
09 Jun 2021

Reminder: Consultation period for 2021/2022 budget - Retirement villages bulletin 13

13 May 2021 Reminder: Consultation period for 2021/2022 budget Before the start of each financial year, the residents of a retirement village must have access to the proposed budget documents for the...
Consumer Protection
Bulletin
13 May 2021

Work health and safety excellence awards 2021 - Nomination submission information

READ
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2021 Work Health and Safety Excellence Awards 2021 Work...
WorkSafe
Information
16 Mar 2021

Licence Reform program

READ
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020

Property management versus people management - Retirement villages bulletin 12

18 December 2020 Property management versus people management In this issue: Property management versus people management $600 to pay your power bill – apply for a household electricity credit...
Consumer Protection
Bulletin
18 Dec 2020

Update on WA retirement village laws - Retirement villages bulletin 11

2 November 2020 Update on WA retirement village laws Update on WA retirement village laws consultation Take our quick online survey Consumer Protection Awards 2021 - nominate now Update on WA...
Consumer Protection
Bulletin
02 Nov 2020

Special bulletin: Retirement village law reforms - fast track process for certain key reforms

13 July 2020 Fast track process for certain key reforms This eBulletin updates the consultation process on reforms to retirement village legislation. State Recovery Advisory Group As you may be aware...
Consumer Protection
Bulletin
16 Apr 2021

Retirement village law reform – have your say: Retirement villages bulletin 10

31 August 2020 Retirement village law reform comments Consultation paper 3 (CRIS 3) of the retirement village law reform process is open for comment and your thoughts, experiences and opinions are...
Consumer Protection
Bulletin
31 Aug 2020

Mentally healthy workplaces - Podcasts and videos

LISTEN
The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
WorkSafe
Information
15 Jun 2021

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Announcements

Have your say about proposed retirement village reforms

Final consultation paper open for comment Includes proposals for a new process to manage changes to a retirement village Consultation closes on 21 July 2021 Consumer Protection has released the final consultation paper in Stage Two of its retirement villages’ legislation reform process in Western Australia, and all interested parties are encouraged to provide feedback. The Consultation Regulatory...
Consumer Protection
Media release
09 Jun 2021

Consumer Protection contact centre temporary closure

As a result of the Premier’s announcement placing WA into a hard lockdown until 6pm on Friday, 5 February, our counter and phone services are currently unavailable. You are encouraged to email any enquiries to consumer@dmirs.wa.gov.au . If your matter is urgent, please include a contact telephone number in your email and Consumer Protection will call you back within 24 hours. We will resume full...
Consumer Protection
Department News
01 Feb 2021

What is the definition of a retirement village, law reform consultation asks

The third phase of consultation on proposed changes to retirement village laws in WA is looking at difficulties consumers considering seniors accommodation can experience in determining whether a village operates under the Retirement Villages Act (RV Act). The setting up of a public register is a proposal being put forward to assist in identifying whether a particular village is covered under the...
Consumer Protection
Media release
16 Jun 2020

DMIRS planning for impact of COVID-19

While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020

Coronavirus - What can be done to reduce risks from a viral outbreak such as COVID 19

Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020

Commissioner's Blog: Phase two of retirement village law review

With Commissioner for Consumer Protection David Hillyard Imagine waiting four years for money owed to you after leaving a retirement village. In extreme cases it’s the shocking reality for former retirement village residents who are left in serious financial hardship and distress and unable to pay for alternative accommodation. We know seniors in this position may have urgent needs to move into...
Consumer Protection
Media release
18 Dec 2019

Payment delays after leaving a retirement village the next topic of reforms

The second phase of consultation on proposed changes to retirement village laws in WA will look at the time it takes for former residents to receive their exit entitlements. Currently, in some extreme cases, former residents of retirement villages have reported waiting up to four years before they receive funds owing to them, often causing serious financial hardship and distress. These funds are...
Consumer Protection
Media release
12 Dec 2019

Office hours – December and January

Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019

Reassurance for residents as Settlers’ retirement villages go into receivership

Consumer Protection is offering some reassurances for residents of two WA retirement villages affected by the Settlers group of companies being placed into receivership. Administrators and receivers have been appointed to the company which operates a total of 463 units at Settlers Lakeside village in Ravenswood near Mandurah and Settlers Ridgewood Rise near Butler, as well as two villages in...
Consumer Protection
Media release
30 Aug 2019

Focus on promotion and cost of retirement villages kicks off law review

The review of laws regulating the retirement village sector in WA moves to a new chapter with Consumer Protection embarking on an extensive consultation process with the industry and community before recommending any further changes. The first paper of the second-stage review of the Retirement Villages Act (RV Act), which is now open for consultation, will focus on improving the definition of a...
Consumer Protection
Media release
01 Aug 2019

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