The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
Suspected or confirmed case of COVID-19 at work, by Safe Work Australia
This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26 November 2019. All submissions received by the department will be provided to the Minister in order to facilitate his decision in relation to adopting the model WHS regulations in Western...
The release of the CRIS 3 paper into reform of laws about retirement villages has been postponed due to the rapidly evolving COVID-19 coronavirus situation. This will assist stakeholders to focus on their immediate priorities in managing the impacts of COVID-19 coronavirus. The department has also...
LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Consumer Protection regularly produces and updates publications about real estate laws and licensing. The below links will provide you with real estate specific information. Publications Seniors Guide- So you're thinking about moving into a retirement village Guidelines for retirement village...
Lanie Chopping is the current Commissioner for Consumer Protection in Western Australia and Acting Executive Director, Consumer Protection (Department of Mines, Industry Regulation and Safety). Prior to being appointed to act in this role from January 2020, Lanie was the head of the Priorities...
A retirement village is a community of seniors living in individual premises sharing common facilities and amenities managed by a retirement village operator. There can be confusion about the differences between village complexes classified as retirement villages and those classified as residential...
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:...
29 January 2020 Thoughtful communication is key when issues arise Living in a retirement village necessarily involves residents living in close quarters and sharing facilities, which can result in...
23 December 2019 Consultation 2 - Operator Responsibility - Now open Please tell us your thoughts, experiences and opinions on possible changes to retirement village laws. Consultation on reform to...
Law reform for retirement villages is underway Your feedback is being sought on proposed reforms to the retirement village laws in Western Australia. Over the last decade, residents and industry...
Significant changes to the Retirement Villages 1992 Act (RV Act) were put in place prior to 2016 as a result of the stage one review. Many of these changes focused on providing the consumer with more...
21 May 2019 Compliant ad campaigns curb confusion Consumer Protection has received a number of complaints about retirement living advertising. Last month we conducted a review of online advertising...
6 November 2018 Transparency reduces future complaints: part 2 Last issue, we looked at how you could minimise disputes through disclosure of information to prospective residents via the pre-contract...
1 October 2018 Transparency reduces future complaints: part 1 In this issue, we look at how you can improve disclosure of information to prospective residents via a pre-contract disclosure statement...
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
With Commissioner for Consumer Protection David Hillyard Imagine waiting four years for money owed to you after leaving a retirement village. In extreme cases it’s the shocking reality for former retirement village residents who are left in serious financial hardship and distress and unable to pay for alternative accommodation. We know seniors in this position may have urgent needs to move into...
The second phase of consultation on proposed changes to retirement village laws in WA will look at the time it takes for former residents to receive their exit entitlements. Currently, in some extreme cases, former residents of retirement villages have reported waiting up to four years before they receive funds owing to them, often causing serious financial hardship and distress. These funds are...
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Consumer Protection is offering some reassurances for residents of two WA retirement villages affected by the Settlers group of companies being placed into receivership. Administrators and receivers have been appointed to the company which operates a total of 463 units at Settlers Lakeside village in Ravenswood near Mandurah and Settlers Ridgewood Rise near Butler, as well as two villages in...
The review of laws regulating the retirement village sector in WA moves to a new chapter with Consumer Protection embarking on an extensive consultation process with the industry and community before recommending any further changes. The first paper of the second-stage review of the Retirement Villages Act (RV Act), which is now open for consultation, will focus on improving the definition of a...
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
The owner of a Mandurah retirement village has been fined $5,000 by the Perth Magistrates Court for failing to provide specific information to prospective residents prior to them signing contracts. Stephen Graeme May of Mosman Park owns the Willow Creek Mews retirement village in Greenfields, near Mandurah. He pleaded guilty on 31 January 2018 and was fined over breaches of the Retirement...
