Retirement village owner / operator

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Whether building, buying, renting, moving to a retirement village, purchasing services or refinancing, you are likely to be entering into a legal contract between yourself and another party. The following information is also available as part of the Seniors housing guide - Contracts and agreements...
Contracts and agreements
Home ownership may not suit everyone's budget or lifestyle so it may be worthwhile considering the alternatives: Boarding and Lodging If you are a boarder, you pay rent to stay at another person's property and meals are usually provided. Lodgers pay rent to stay at another person's property, but...
Buying a property
To ensure that the RCDs fitted to your property perform correctly, they must be tested at regular intervals. Building and Energy recommends that each RCD be tested every three months.
Residual current devices (RCDs)
The proactive compliance program assists retirement village managers with complying with legislative requirements, identifying and rectifying areas of risk and providing general advice. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits are designed...
Managing a retirement village
There can be confusion about the difference between retirement villages and residential / caravan parks . In terms of appearance and services, the two may be very similar. The main differences relate to the type of ownership and occupancy arrangements, the permanency of tenure and the protections...
Types of rental accommodation

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Publications

These flowcharts are for owners/operators of retirements villages, to assist in the understanding of the Retirement Village Act ammendments in regards to fees and charges.
Consumer Protection
Information
06 Jun 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
15 Jan 2020
Retirement Villages Amendment Bill 2012 (Bill 1)
Consumer Protection
Fact sheet
30 May 2014
The proactive visit checklist can assist retirement village managers to prepare for a visit.
Consumer Protection
Checklist
12 Aug 2019
Property settlement is the finalisation of a real estate transaction between a buyer and a seller. This fact sheet outlines the process of property settlement and the general conditions that usually...
Consumer Protection
Guide / handbook
27 May 2014
Many people don’t know where to turn to for tips and advice, especially when they need it most. So whether you need advice about buying property, booking travel, day-to-day shopping concerns or scams...
Consumer Protection
Guide / handbook
27 May 2014
So you're thinking about moving into a retirement village If you’re thinking about moving into a retirement village, but are not sure what you should look for, this booklet will help. There are many...
Consumer Protection
Guide / handbook
03 May 2019
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
08 Sep 2017

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