Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Who is in the WA state system, key features of the state system, recent inquiries, reviews, and committees.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Retirement village owner / operator

Topics

Moving out of a retirement village

There can be many reasons why you might wish to leave a village – you may need to move to aged care, you may find that the village has become unaffordable, you may not like the new management, your family may move and you wish to move nearer to them or you may simply find that retirement village...

Leaving a retirement village

04 May 2014

Consumer Protection office locations

WATCH

Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...

Contact Consumer Protection

29 Apr 2014

Where to get help - Retirement village information

Retirement village resources and sources of information Consumer Protection Contact Centre on 1300 30 40 54 Information about retirement village accommodation provided by members of Aged and Community Care Providers Association , call 1300 222 721 The Retirement Living Council is the representative...

Living in a retirement village

21 Mar 2014

Media contacts

The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...

Contact Consumer Protection

04 Mar 2014

Consumer Protection legislation

The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .

About us

04 Mar 2014

Retirement Villages legislation review 2013 - 2016

Status: Closed 15 July 2013 Updated: 1 April 2016 The Consultation included a wide ranging and comprehensive review of retirement village legislation over the past few years that heavily involved both residents and industry representatives. The aim of the reforms is to provide greater protection to...

Consultations

04 Mar 2014

Accessing equity advice for seniors

In planning housing and lifestyle options, some people consider re-financing options that allow them to access equity built up in their existing home. Equity is the difference between the value of your home and any amount you still owe on it. These products are known as reverse mortgages or equity...

Accessing equity

25 Feb 2014

Seniors housing resources and contacts

Before you make any major decision about your housing options, please research your options thoroughly. It is a good idea to review the laws relating to your accommodation choice and to get independent advice. Resources Acts and regulations Copies of the Acts listed in this guide can be found at...

Housing options for seniors

25 Feb 2014

Seniors Housing Checklist

Deciding where you want to live in your retirement can be daunting. No one knows what the future holds - you need to take into account various situations may arise but also realise you cannot control every possibility. Housing needs change with time. You may be considering changes to your housing...

Housing options for seniors

25 Feb 2014

Family housing agreements

The following information is also available as part of the Seniors housing guide - contracts and agreements fact sheet. Family agreements A family agreement is an arrangement made between an older person and another party, usually family, friends or carers. The older person agrees to sell or...

Contracts and agreements

24 Feb 2014

Publications

Thoughtful communication is key when issues arise: Retirement villages bulletin 8

29 January 2020 Thoughtful communication is key when issues arise Living in a retirement village necessarily involves residents living in close quarters and sharing facilities, which can result in...

Consumer Protection

Bulletin

01 Apr 2022

Retirement village law reforms: Retirement villages bulletin 7

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...

Consumer Protection

Bulletin

17 Dec 2021

Law reform for retirement villages is underway: Retirement villages bulletin 6

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...

Consumer Protection

Bulletin

04 Dec 2023

Stage two of proposed reforms to retirement villages legislation in Western Australia - Consultation Regulatory Impact Statement 1

READ

Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...

Consumer Protection

Consultations / public comment

17 Dec 2021

Online advertising makes the grade! Print and radio could improve: Retirement villages bulletin 5

21 May 2019 Compliant ad campaigns curb confusion Consumer Protection has received a number of complaints about retirement living advertising. Last month we conducted a review of online advertising...

Consumer Protection

Bulletin

24 May 2019

Transparency reduces future complaints part 2:Retirement villages bulletin 4

6 November 2018 Transparency reduces future complaints: part 2 Last issue, we looked at how you could minimise disputes through disclosure of information to prospective residents via the pre-contract...

Consumer Protection

Bulletin

07 Nov 2018

Transparency reduces future complaints part 1: Retirement villages bulletin 3

1 October 2018 Transparency reduces future complaints: part 1 In this issue, we look at how you can improve disclosure of information to prospective residents via a pre-contract disclosure statement...

Consumer Protection

Bulletin

01 Oct 2018

How to handle refurbishments: Retirement villages bulletin 2 (July 2018)

31 July 2018 How to handle refurbishments At Consumer Protection, we receive multiple calls and complaints about retirement village residence refurbishment costs, often relating to the timeframes...

Consumer Protection

Bulletin

01 Oct 2018

Welcome to our new retirement villages bulletin: Retirement villages bulletin 1 (June 2018)

June 2018 Welcome to our new retirement villages bulletin Welcome to the inaugural Consumer Protection WA retirement villages bulletin; we’re glad to have you on board. This new bulletin aims to make...

Consumer Protection

Bulletin

01 Oct 2018

Retirement villages bulletins

Retirement villages bulletins provide topical information and reminders for retirement village industry. Have you subscribed to the bulletins? Keep up to date with the latest reminders, news and law...

Consumer Protection

Bulletin

21 Apr 2023

Government of Western Australia
Department of Energy, Mines, Industry Regulation and Safety

Public, consumers and employees

Business, corporate and industry

Online Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Retirement village owner / operator

Topics

Moving out of a retirement village

Consumer Protection office locations

Where to get help - Retirement village information

Media contacts

Consumer Protection legislation

Retirement Villages legislation review 2013 - 2016

Accessing equity advice for seniors

Seniors housing resources and contacts

Seniors Housing Checklist

Family housing agreements

Pages

Publications

Thoughtful communication is key when issues arise: Retirement villages bulletin 8

Retirement village law reforms: Retirement villages bulletin 7

Law reform for retirement villages is underway: Retirement villages bulletin 6

Stage two of proposed reforms to retirement villages legislation in Western Australia - Consultation Regulatory Impact Statement 1

Online advertising makes the grade! Print and radio could improve: Retirement villages bulletin 5

Transparency reduces future complaints part 2:Retirement villages bulletin 4

Transparency reduces future complaints part 1: Retirement villages bulletin 3

How to handle refurbishments: Retirement villages bulletin 2 (July 2018)

Welcome to our new retirement villages bulletin: Retirement villages bulletin 1 (June 2018)

Retirement villages bulletins

Pages

Our divisions

Quick access

Need assistance?

Website feedback

Australian Business Number

Public, consumers and employees

Business, corporate and industry

Online Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Search:

Retirement village owner / operator

Topics

Pages

Publications

Pages

Need assistance?

Website feedback

Australian Business Number