Retirement village owner / operator

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The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
About us
Status: Closed 15 July 2013 Updated: 1 April 2016 The Consultation included a wide ranging and comprehensive review of retirement village legislation over the past few years that heavily involved both residents and industry representatives. The aim of the reforms is to provide greater protection to...
Consultations
In planning housing and lifestyle options, some people consider re-financing options that allow them to access equity built up in their existing home. Equity is the difference between the value of your home and any amount you still owe on it. These products are known as reverse mortgages or equity...
Accessing equity
Before you make any major decision about your housing options, please research your options thoroughly. It is a good idea to review the laws relating to your accommodation choice and to get independent advice. Resources Acts and regulations Copies of the Acts listed in this guide can be found at...
Seniors Housing Advisory Centre
Deciding where you want to live in your retirement can be daunting. No one knows what the future holds - you need to take into account various situations may arise but also realise you cannot control every possibility. Housing needs change with time. You may be considering changes to your housing...
Seniors Housing Advisory Centre
You can contact the Seniors's Housing Centre team by telephone, email or visiting our office. Phone 1300 367 057 Email seniors.housing@dmirs.wa.gov.au Office Perth CBD Location Level 2, 140 William Street PERTH WA 6000 Please use the public lifts in Railway Lane off Murray St mall (in between Typo...
Seniors Housing Advisory Centre
The following information is also available as part of the Seniors housing guide - contracts and agreements fact sheet. Family agreements A family agreement is an arrangement made between an older person and another party, usually family, friends or carers. The older person agrees to sell or...
Contracts and agreements
Whether building, buying, renting, moving to a retirement village, purchasing services or refinancing, you are likely to be entering into a legal contract between yourself and another party. The following information is also available as part of the Seniors housing guide - Contracts and agreements...
Contracts and agreements
Home ownership may not suit everyone's budget or lifestyle so it may be worthwhile considering the alternatives: Boarding and Lodging If you are a boarder, you pay rent to stay at another person's property and meals are usually provided. Lodgers pay rent to stay at another person's property, but...
Buying a property

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Publications

Guide to new reforms for retirement villages
Consumer Protection
Guide / handbook
18 Apr 2018
Flowchart guides to time caps on recurrent changes - residential premises permanently vacated BEFORE 1 April 2014 (retirement villages) Flowchart guides to time caps on recurrent changes -...
Consumer Protection
Fact sheet
03 Jul 2019
Further information is available in the Exemption certificates under section 77C of the Retirement Villages Act - Guidelines for applicants Who can apply for an exemption certificate? An exemption...
Consumer Protection
Form – application
02 Jul 2018
Exemption certificates under section 77C of the Retirement Villages Act Further information about the exemption certificate and the application form are available at Prohibited persons exemption...
Consumer Protection
Policies
01 Apr 2022
This occupational safety and health (OSH) newsletter has been developed to provide information and assistance to employers, self-employed persons, persons having control of workplaces and employees...
WorkSafe
Checklist
06 Oct 2017
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The attached forms are to be used from 1 July 2016.
Consumer Protection
Form – agreement
08 Jul 2016
This schedule must included with retirement village residence contracts entered into on or after 1 October 2015. The information generally reflects the termination rights and responsibilities under...
Consumer Protection
Schedule
21 Dec 2022
Important Information The Retirement Villages Act 1992 allows residents of a retirement village to elect a Residents’ Committee if they wish to. If residents seek to form an incorporated association...
Consumer Protection
Guide / handbook
14 Jul 2020
The information in this document is provided as a guide for village managers and residents. The dispute resolution process is outlined in Division 6 of the Fair Trading (Retirement Villages Code)...
Consumer Protection
Guide / handbook
30 Mar 2022

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