Senior

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Granny flats advice for seniors

Ancillary accommodation or a 'granny flat' on an existing property can be a convenient and cost effective option for some people. It can allow families to use their existing land and provide close access whilst still ensuring independence. Granny flats may be an extension to the home or a separate...
Your own home
12 Feb 2014

Buying or building advice for seniors

You may be living in a home you own or have a mortgage on, but wish to sell and buy or build another one. This might be because you want a smaller garden, to downsize your house or you want to change location. Downsizing can provide many benefits: You can buy a newer home which incorporates...
Your own home
12 Feb 2014

Changing your mind - Retirement villages

If you sign a residence contract, and you change your mind within seven working days of the date of the contract, you can terminate the contract without penalty. This is called the ‘cooling off’ period. If the manager or person representing the retirement village does not give you the required pre-...
Contracts
05 Feb 2014

Your agreement - Retirement village contracts

Before moving into a retirement village, you will be presented with several documents . These can be lengthy and quite daunting. It is critical you read and understand the documents – especially the contract. If you decide to enter into the contract, it will generally be legally binding for both...
Contracts
05 Feb 2014

Retirement villages fee and charges

As retirement villages vary greatly in the types of accommodation and in the services provided, it is important to carefully consider how much you can afford to pay. It is essential you read the residence contract to determine exactly what fees will be payable prior to entering the village, during...
Fees and charges
05 Feb 2014

Retirement village checklist

There are advantages and disadvantages to living in a retirement village just as there are with any form of housing. It is important you fully understand what you are agreeing to and what the legal and financial implications are for you and your partner on entering, living in and leaving a village...
Choosing a village
05 Feb 2014

Information you must be given from retirement villages

To help you decide whether to sign a residence contract with a particular retirement village, you must receive (at least 10 working days before a residence contract is signed): a pre-contractual statement, that provides accurate information about a range of matters including fees and charges...
Choosing a village
05 Feb 2014

Visit retirement villages

It is a good idea to visit a number of different villages before deciding whether retirement village living is the best option for your circumstances and settling on the village that's right for you When you make your visits to different villages: inspect the unit being offered, including security...
Choosing a village
05 Feb 2014

What is a retirement village?

A retirement village provides accommodation and sometimes other amenities and services to a person, and their partner, who is over 55 years of age and/or is retired from full-time employment. There can be confusion about the difference between village complexes classified as retirement villages,...
What is a retirement village?
05 Feb 2014

Retirement villages and caravan parks

There can be confusion about the difference between retirement villages and residential / caravan parks . In terms of appearance and services, the two may be very similar. The main differences relate to the type of ownership and occupancy arrangements, the permanency of tenure and the protections...
Types of rental accommodation
05 Feb 2014

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Announcements

Consumer warning about asbestos removal conman (David or Davic Back / Southside Asbestos)

WorkSafe and Consumer Protection have issued a joint warning about a conman who is masquerading as a licensed asbestos removal expert, leaving consumers dangerously exposed to asbestos as well as out of pocket. David Leslie Patrick Back , also known as Davic and trading as Southside Asbestos Removals or Southside Asbestos and Demolition (both unregistered) , has accepted payment for work either...
Consumer Protection
Media release
26 Aug 2015

Help for Indigenous consumers to avoid a funeral R.I.P-off

Consumer Protection today launched a campaign to help prevent Indigenous consumers from signing up for funeral plans that can be expensive, complex and not suitable for their needs. The “Avoid a funeral R.I.P-off” national campaign provides helpful advice for Indigenous Australians about their rights under the Australian Consumer Law, before buying a funeral plan or funeral cover. Commissioner...
Consumer Protection
Media release
27 Jul 2015

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