Senior

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Some people choose to sell their home and 'down size' by buying a unit or apartment, which are often strata titled. A strata title is a certificate of title for a lot and a share in the common property in a strata scheme set up under the Strata Titles Act 1985 . The strata scheme dictates what you...
Your own home
Ancillary accommodation or a 'granny flat' on an existing property can be a convenient and cost effective option for some people. It can allow families to use their existing land and provide close access whilst still ensuring independence. Granny flats may be an extension to the home or a separate...
Your own home
You may be living in a home you own or have a mortgage on, but wish to sell and buy or build another one. This might be because you want a smaller garden, to downsize your house or you want to change location. Downsizing can provide many benefits: You can buy a newer home which incorporates...
Your own home
If you sign a residence contract, and you change your mind within seven working days of the date of the contract, you can terminate the contract without penalty. This is called the ‘cooling off’ period. If the manager or person representing the retirement village does not give you the required pre-...
Contracts
Before moving into a retirement village, you will be presented with several documents . These can be lengthy and quite daunting. It is critical you read and understand the documents – especially the contract. If you decide to enter into the contract, it will generally be legally binding for both...
Contracts
As retirement villages vary greatly in the types of accommodation and in the services provided, it is important to carefully consider how much you can afford to pay. It is essential you read the residence contract to determine exactly what fees will be payable prior to entering the village, during...
Fees and charges
There are advantages and disadvantages to living in a retirement village just as there are with any form of housing. It is important you fully understand what you are agreeing to and what the legal and financial implications are for you and your partner on entering, living in and leaving a village...
Choosing a village
To help you decide whether to sign a residence contract with a particular retirement village, you must receive (at least 10 working days before a residence contract is signed): a pre-contractual statement, that provides accurate information about a range of matters including fees and charges...
Choosing a village
It is a good idea to visit a number of different villages before deciding whether retirement village living is the best option for your circumstances and settling on the village that's right for you When you make your visits to different villages: inspect the unit being offered, including security...
Choosing a village
A retirement village provides accommodation and sometimes other amenities and services to a person, and their partner, who is over 55 years of age and/or is retired from full-time employment. There can be confusion about the difference between village complexes classified as retirement villages,...
What is a retirement village?

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Announcements

Consumer Protection today launched a campaign to help prevent Indigenous consumers from signing up for funeral plans that can be expensive, complex and not suitable for their needs. The “Avoid a funeral R.I.P-off” national campaign provides helpful advice for Indigenous Australians about their rights under the Australian Consumer Law, before buying a funeral plan or funeral cover. Commissioner...
Consumer Protection
Media release
27 Jul 2015
Consumer Protection is warning Western Australians not to deal with Gerardus (Gerry) Hermanus Jorissen who has sent at least $200,000 of other people’s money to overseas criminals under the guise of an investment scheme. Mr Jorissen who lives in Moora, came to the attention of authorities in 2013 as a possible fraud victim identified by Project Sunbird – an anti-fraud initiative run...
Consumer Protection
Media release
23 Jun 2015
Consumer Protection is warning Western Australians, particularly those in remote and regional communities, about door-knockers offering ‘free’ laptops to people who sign up for courses. Acting Commissioner David Hillyard says varying reports are being looked into and there’s a common theme that consumers are on a low-income and thought they were dealing with someone working for, or associated...
Consumer Protection
Media release
15 Jun 2015
An 80-year-old from WA’s South West has lost more than $15,000 in a phone scam where the caller pretended to be from Centrelink and claimed the man’s pension payments would be stopped unless he paid money supposedly owed to a telecommunications company. Fred, who doesn’t want to use his surname, was contacted about eight weeks ago and advised that he owed thousands of dollars to Sure Telecom and...
Consumer Protection
Media release
21 May 2015

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