Small business and farmer

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Call Consumer Protection Contact Centre on 1300 30 40 54 for information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-for-profit organisation.
Contact Consumer Protection
Updates on the progression of the review and changes are available on the limited partnerships law reform page. Status: Closed 3 February 2014 Consumer Protection was seeking the views of the community in regards to proposed reforms to limited partnership laws. Background The current laws have been...
Consultations
Advertising campaigns that state "Up to 50% off" are likely to cause consumers to believe a number of items are discounted by 50 per cent and that all other items within the store will also be discounted to some degree. You should not advertise this type of saving if only a few items are offered at...
Advertising and promotion
Gift recipients have the same rights and responsibilities and are entitled to the same remedies as a consumer who has bought goods or services directly.
Lay-bys, vouchers and gifts
A‘lay-by’ agreement exists when if the consumer: pays for the goods in at least three instalments (when the agreement is not stated to be a ‘lay by’ agreement) or in at least two instalments (when the agreement is called a ‘lay-by’ agreement); and does not receive the goods until the full price has...
Lay-bys, vouchers and gifts
In Western Australia farmers and primary producers have the right to ask for assistance from Consumer Protection if they have a dispute with a shop or business. This is an extra service available to farmers and primary producers that is not available to other businesses. That means that if you have...
Business tools
A business must give a consumer a 'proof of purchase’ for anything valued $75 or more. A consumer can ask for a receipt for anything under $75.The business must provide it within 7 days. Proof of purchase A proof of purchase is usually a receipt but can also be: GST tax invoice handwritten receipt...
Receipts
Handy links for new business owners Once you have registered your business name with ASIC and you are up and running, Consumer Protection has many resources that may be useful including: Our Refund Policy sign Retail trading hours Small business tips Complaints a guide for businesses What happens...
New business
Getting the right advice on planning, legal rules, and finances will help your new or small business succeed. There is support available to help you follow laws and help your business grow. On this page: Register your business name Small Business Development Corporation Australian Consumer Law (ACL...
Small business
The hours a retail shop can be open for trading depends on the type of shop it is and its location. There are also extended trading rules for opening on public holidays and around Christmas. Christmas shopping trading hours WA consumers can take advantage of the extra shopping hours over the...
Trading hours

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